CITEIS Gen2 –Cisco’s Internal Private Cloud

• 90 data centers and server rooms • Over 200 UCS clusters with 6000 blades deployed globally • 300,000 sq ft of DC space • 8000+ virtual machines deployed for IT clients • 28 MW of UPS power to raised floors • 76% servers virtualized in new DCs, 64% overall • 300 locations in 165+ countries • Virtualization goal = 80% • 450+ offices • 72,000 + employees© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

Increasing Pressures Drive Innovation in Cisco Data Centers • Cisco StrategyMarket Adjacencies • Cisco UCS Accelerator • Asset Utilization • Productivity • Product Development Feedback • Power and Cooling • Global Availability • Employee Experience • Business Agility/Provisioning • Regulation (SOX, etc.) • ITaaS/New Business Models • Time to Capacity • SLA Metrics • Growth Enablement Business Demands Cisco Operational Challenges First and Best Customer Cloud Infrastructure Faster Time to Capacity© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

Delivering the Next Generation in Cloud Services Objectives • Create a Sustainable IaaS Based Solution • Customer Repeatability – Showcase Cisco Technologies • Total Cost Reduction – Demonstrate Value for Service Provider & Clients • Drive Time to Capability – Value for All Clients Delivering Value Today • Offer Services Across Complete Infrastructure Stack • Deliver Aggregated Services from single location Pluggable Future State • Cisco First - Balance Third-Party with Development DCaaS© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4

A Framework for Providing Infrastructure as a Service Architect it Architect it Design it Design it Where can we put it? Where can we put it? Procure it Procure it Install it Install it CITEIS Configure it Configure it Secure it Automated Secure it Self-service Manual On-demand Is it ready? Is it ready? Before CITEIS After CITEIS • Machine-oriented • Service-oriented • Manual provisioning • Self-service; automated provisioning • Hard to control utilization • Elasticity (capacity-on-demand) • High provisioning & ops cost • Optimized provisioning & ops cost • Extended provisioning time • Rapid provisioning • Configuration risk • Increased Resiliency and Availability© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

Cisco Intelligent Automation for Cloud Service Catalog and Self-Service Portal Cloud Automation Pack Cisco Cloud Portal (newScale) CMDB Global Orchestration and Reporting Cisco Tidal Enterprise Orchestrator IT Service Management Tools Adapter Framework Billing/ Chargeback Virtualization OS/Software Hardware Managers Provisioning e.g., UCS Manager Managers Monitoring and e.g.,VMware vCenter Cisco Tidal Server Provisioner Governance Compute Resources Virtual Infrastructure Network Resources Storage Resources© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

Service Unit Cost OVF* OVF VM 2x4 – Silver $ OVF Bare-metal 8x64 $$$ Image Repository VMWare ESX/ESXi Service Catalog PaaS Integration (API) Network Virtualization Show/chargeback Workload Mobility Unified Virtualization Automation Self-service Multi-tenancy Elasticity Infrastructure Cisco IT Elastic Infrastructure Service (CITEIS) Cisco Intelligent Logical Segmentation Cisco Automation for Cloud Control, Security Nexus and Fault Isolation Cisco UCS x86 *OVF = Open Virtualization Format© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7

Compute TCO ($/Qtr/OS instance) Virtualization > Unified Computing > Cloud $4,000 $3,500 TCO Physical $3,000 Average TCO $2,500 CITEIS G1 $2,000 $1,500 -27% CITEIS G2 -27% $1,000 $500 $0 Legacy (rackmount); all physical Legacy; medium virtualization (54%) Current state; 46/54% Legacy/UCS; Target state; 100% UCS/Cloud; 80% 75% Virtualized virtualization Delivery 6-8 Weeks 2–3 Weeks 15 Minutes VM 15 Minutes Time (On Demandl) (Manual) (2–9 Days E2E) (Self-Service)Updated: Q2FY11© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

Service Activation Service Provisioning/Automation Services/Resources Resource Provisioning Orchestrator Manager Active Directory Tidal Enterprise Cisco Cloud Portal Cisco Cloud Portal Orchestrator EMAN AM Provisioning IP AM Cisco Intelligent Automation for Cloud Virtual Datacenter vCloud Director BMC Remedy Cisco Case Management Service Assurance & Usage© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

CITEIS Clients Management Portal APIs vCloud Director Cisco Cloud Portal Infrastructure Tenant VDC ExpressVDC Service Offerings TEO vLan Services vLan Services Virtual Virtual DC 1 DC 2 Resource Purchased Remedy CMDB System VMware vCenter Billing System VMware Chargeback VMware vSphere(ESXi) VMware vSphere(ESXi) ... VMware vSphere(ESXi) Cisco UCS NAS Storage© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

• Cisco Cloud Portal Self Service UI • Security and Segmentation Complete Control in Requesting Infrastructure Resources Ability to Define Entitlement Rights to Specific Users for Resource Access Simple, Easy to Use Interface Logical Segmentation Between Tenants – Your Resources Guaranteed and Segmented Your Request Automated End-to-End Reducing Time to Market• Customized Virtual Images and Appliances • Support Services Upfront SLA Guarantee and Pre-Defined Maintenance Windows Upload Your Customized Images Into CITEIS and Make Them Available via the Self-Service Portal Option for IT Support of Your Virtual Environments or You Can Support Your Own Choose Pre-Configured Images Provided by IT and/or Other CITEIS Users • Availability• Metering and Billing CITEIS Express launched in Allen, TX DC – June 15 Support for Subscription Based Billing with Pay-as-you-Go Capabilities CITEIS VDC launched in Allen, TX DC – August 22 Single, Aggregated Billing for Purchased Infrastructure Resources • Customer Repeatable Solution• IaaS APIs Cisco Intelligent Automation for Cloud Build Your Own Custom Tools that Interact with CITEIS via Available Cisco Data Center Technologies APIs UCS Based Compute Platform VMware vSphere, vCloud Director, Chargeback© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

Service Overview • Self-service, self-managed personal infrastructure on- demand • Ideal for sandbox and proof-of-concept • Minimal SLAs with best-effort support • Standardized purchase configurations controlled through Cloud Portal • End-user limited to Two(2) virtual machines at any given time • Thirty(30) day initial lease extendable up to 90 days managed via Cloud Portal and Tidal • Express vApp template catalog open to end-users for custom vApps and sharing© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

Virtual Data Center Concept • Virtual CPU (ghz) Virtual • Virtual Memory Resources • Segmented vLano CITEIS VDCs Customized Based on Tenant Needs o Tenant Owner “Pieces Together” Virtual Infrastructure Storage Resources to Build VDC Tenant Allocation o Based on “Building Blocks” VDC o Client Builds Multiple VDCs based on Service and Supporto CITEIS VDCs are Elastic Support • IT Managed Option • Self Managed o Virtual Infrastructure Resources Can Be Added or Deleted as neededo Driven through Cisco Cloud Portal Service • Internal Type • DMZ© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

Tenant Customizable and Elastic Tenant Y Tenant … Tenant X Current Capacity; Tenant can increase by adding additional building blocks Tenant defines VDC(s) based on service and support needs 120 VM Tenant Managed Capacity Internal VDC IT Managed IT Managed Internal DMZ VDC Large VDC Value Adds Tenant Managed Small Jumbo 45 VM 25 VM Capacity Internal VDC Value Adds Capacity Mini Medium Medium CITEIS Private Cloud Medium Mini Value Adds 360 VM Value Adds Capacity * VM Capacity based on average 2x4GB VM© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

Service Overview • Tenants allocate and manage their resources • On-boarding integrated with Active Directory using customer controllable group access CITEI • Cisco Cloud Portal maintains standardized orderable building blocks and value add offerings S • CPU, Memory, Storage virtual resources reserved and guaranteed based on vCloud Director Org vDC blocks • Managed Internal, Managed DMZ and Self-managed Internal based offerings available • Tenant network segmentation enforced through Cloud Portal and Tidal • Enhanced infrastructure services available for additional charges, ACL, Load Balancing, Storage • Quarterly Subscription with Minimum One (1) Quarter Subscription Required© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

Taking Self-Service Delivery the Extra MileTidal Enterprise Orchestrator Managed Linux VM Managed Windows VM Automated registration of systems into  Automated patch updates for aging  Automated patch updates for aging CMDB templates at deploy time templates at deploy time DNS hostname registration  Guest OS localization per Operating  Guest OS localization per Operating Standards Standards Active directory machine account creation for Windows hosts  Registration of systems into Security  Configuration of standard file system for database for centralized tooling add-on storage Automated Remedy Tickets for to be automated add-on services  Automated account creation for clients  Automated joining to hosts into Active Directory Monitoring of vApp deployments thru  Configures new systems into Account Post Deployment Automation Management and Sudo Management  Automate account creation for clients completion to client notification systems aligning with SOX policies  Configures standardized file system for add-on storage based on server purpose© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

Agile Ability to Deploy Infrastructure Flexible Services When Choice of Prebuilt Virtual You Need Them Images or Custom Images That You Design Increase or Based on Specific Needs Decrease Infrastructure to Integrate PaaS and Match Demand SaaS Cost Effective Secure Available to Internal Cisco Users Comparable Pricing Only - Data Remains Inside Cisco Models to Third-Party Service Providers Limit Access to Only Those Users You Entitle© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19

Thank you.

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CITEIS Gen2 –Cisco’s Internal Private Cloud

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CITEIS Gen2 –Cisco’s Internal Private Cloud Presentation Transcript