Ken SchroederCisco IT – Member of Technical StaffAugust 2012C97-706131-00 © 2012 Cisco and/or its affiliates. All rights r...
Overall Business Value Proposition – Cisco IT                                             Cost                            ...
Hybrid Cloud                                       Public Cloud                                                           ...
Service Unit      Cost                      OVF*                                                                          ...
Cisco Cloud Portal                Allen, TX (IT)                                                                          ...
LDAP/Active                                                                                          Self-Service Portal a...
Homegrown system                                                                                                          ...
Architecture and                                              IT Consumers                       IT Governance            ...
Self-Service Portal and Orchestration          On-demand, self-service                                                    ...
CITEIS Virtual                                  Value-add                                                                 ...
FROM 8 WEEKS TO 15 MINUTESArchitect                                     Design                     Where Can    Procure   ...
Virtualization » Unified Computing » Cloud                                    $4,000                                    $3...
AgileAbility to Deploy Infrastructure                                                                 FlexibleServices Whe...
Phase 1                                                                Phase 2                                  Phase 3   ...
Challenge                                                                                       Cisco Solution  • Scale to...
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Private Cloud Case Study with Cisco Management and Orchestration

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View this presentation to learn about the challenges Cisco IT has solved by implementing cloud management and orchestration technology to provide internal private cloud services to the end user.

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  • Cost: >30% infrastuctureTCO reduction, cost transparency, supplier diversityTime: Infrastructure provisioning times reduced from weeks to minutes through self-service and automationQuality: configuration quality, avoid compliance issues
  • If we’ve described the problem in the current economics of the data center, what does the future of IT look like? For many, it is best represented by the world of many clouds. This is what will allow IT to deliver services back to the business as opposed to being considered a cost center. If IT can make the shift towards more of these innovative projects, they stand a much better change of transitioning to IT as a Service and cloud. By harnessing the power of public, private, hybrid clouds or traditional data centers, they can more rapidly deliver value to the business.  Although many customers will start with private clouds, which deliver pivotal functionality to they will also want to choose from offerings available to them via the public cloud. This has the benefit of eliminating the need for shadow IT that so many groups end up creating. It may not surprise you to realize that service providers around the world are launching their cloud services based on a Cisco Unified Data Center.
  • Provider specific featuresOfferings (resource plan, storage plan, cost)Managed vs Self-ManagedPost-OS w/f plug-insHost registrationCase routing
  • This diagram depicts the key elements from a management standpoint that are required for IT-as-a-Service, regardless of the business applications and IT services delivered – whether it’s for a dev and test environment for your SAP applications team or a production environment for Oracle database hosting. This framework is similar to the architecture for private cloud recommended by analysts firms like Gartner and Forrester. We’re not trying to replicate all of the existing IT management systems (like your existing service desk / ticketing systems and CMDB) that you use to run your legacy data center environments. Instead, this diagram represents the new capabilities necessary for IT-as-a-Service; the mandatory requirements for this new approach include a self-service portal and orchestration, together with policy-based infrastructure resource management.At the top level of the diagram you have the self-service portal, with on-demand provisioning from a catalog of standardized IT options, governance and approvals, as well as tracking the lifecycle of service usage to prevent sprawl and to enable chargeback or showback. This portal can provide users with a unified online “menu” of options for requesting IT services, whether the infrastructure resources are hosted in your own data centers or potentially sourced externally in a hybrid cloud model.From an automation and integration standpoint, you need to combine the portal with an orchestration engine that can provision the requested service and the underlying infrastructure – with policy-based infrastructure resource management and controls across a shared pool of compute, storage, and network resources, whether physical or virtual.And finally, although IT-as-a-Service demands a new approach, it must complement your legacy systems and management tools. So this new management approach needs to integrate with the existing IT environment for operational processes including monitoring and service assurance, configuration management and a CMDB, as well as business processes like user management in your directory systems and financial management - whether you start with a showback model or evolve to pay-per-use billing and chargeback.
  • The impact for our customers is taking what was very long and complex legacy management process – that can take weeks for end-to-end, often manual delivery of a request, from the upfront architecture and design of the system to the deployment – to minutes in an automated self-service provisioning environment.And this is exactly what we did at Cisco IT, which deployed Cisco UCS and Nexus – together with Cisco Intelligent Automation for their private cloud.
  • Private Cloud Case Study with Cisco Management and Orchestration

    1. 1. Ken SchroederCisco IT – Member of Technical StaffAugust 2012C97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
    2. 2. Overall Business Value Proposition – Cisco IT Cost Quality Choice Speed Cisco IT as a Cisco IT as a Cloud Provider Cloud Consumer Support many workloads on private cloud for the Business: Embrace external offerings: • Production: Productivity, Sales, Services • Collaboration Services, Public IaaS • Development/Stage/Engineering • Best-of-breed Application Services Cloud = Transforming the Business of IT • Transform to a service-oriented organization (people, process, services) • Transform the development lifecycle (IT, Engineering) • Enable new business models (SaaS: Collaboration, Smart Services)C97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
    3. 3. Hybrid Cloud Public Cloud Private Cloud Services Traditional Data CenterC97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
    4. 4. Service Unit Cost OVF* OVF VM 2x4 – Silver $ OVF Bare-metal 8x64 $$$ Image Repository VMware ESX/ESXi Service Catalog PaaS Integration (API) Network Virtualization Show/chargeback Workload Mobility Unified Virtualization Automation Self-service Multi-tenancy Elasticity Infrastructure Cisco IT Elastic Infrastructure Service (CITEIS) Cisco Intelligent Logical Segmentation Cisco Automation for Cloud Control, Security Nexus and Fault IsolationCiscoUCS x86 *OVF = Open Virtualization FormatC97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
    5. 5. Cisco Cloud Portal Allen, TX (IT) CPO Primary • Single enterprise catalog/portal with distributed orchestration platform. RTP, NC (IT) • Master/slave orchestration to CPO optimally forward workflow request Remote based on location/provider. • Multiple IT Organization Providers in multiple locations San Jose, CA (Engineering) • Layer-2 POD based delivery model CPO for easy expansion and capacity Remote managementC97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
    6. 6. LDAP/Active Self-Service Portal and Service Catalog Directory Pre-Built for Portal and Automation Cisco Cloud Portal Email Cloud Content Orchestration and Automation Cisco Process Orchestrator Service Desk/CMDB Integration Framework Monitoring Policy-Based Policy-Based OS/Bare Image/ Config Mgmt Compute Network Metal Provisioning Billing/ Cisco Cisco Network Services Cisco Server Chargeback UCS Manager Manager Provisioner Multi-Vendor Compute Virtualization Mgmt Storage Mgmt and Network Mgmt Compute Cloud Service Providers Network StorageC97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
    7. 7. Homegrown system Address Management – Host Management IT Consumers RemedyCisco Intelligent Automation for Cloud Incident Management – Change Management Cisco Cloud Portal Cisco Process Orchestrator VMware Automation vCloud vCloud – vSphere – vCenter Packs Automation Pack Hypervisor Self-Service—Service Catalog Provisioning—Integration Active Directory Group Management – Profile ManagementC97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
    8. 8. Architecture and IT Consumers IT Governance IT Operations Virtual Environment Technical Standards, Ordering Approvals and Automated Operations and Tracking Policy-Based and Integrations Controls Process Orchestration and Automated Provisioning Rapid Auto-Scaling Policy-based SelfLifecycle Management Healing Existing IT Management SystemsC97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
    9. 9. Self-Service Portal and Orchestration On-demand, self-service provisioning of IT resources Automation Infrastructure Resource Mgmt Policy-based, model-driven approach reduces TCO Intelligence Policy-Based Policy-Based Compute Network Easiest to use and deploy, delivers faster time to value Flexibility Optimized for Cisco architectures, complements existing IT systems managementC97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
    10. 10. CITEIS Virtual Value-add CITEIS Express Datacenter Offerings Data Centers Pre-Defined Enhanced infrastructure Individual Cloud-based Resource Pools with services available for Services Bundled Services additional chargesC97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
    11. 11. FROM 8 WEEKS TO 15 MINUTESArchitect Design Where Can Procure Automated Install Configure Secure Is It Ready? We Put It? Self-Service Provisioning Manual Capacity Policy-Based Built-In On-Demand Provisioning GovernanceC97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
    12. 12. Virtualization » Unified Computing » Cloud $4,000 $3,500 ($/Qtr/OS instance)Compute TCO $3,000 $2,500 $2,000 $1,500 TODAY $1,000 $500 -37% -27% -27% $0 Legacy (rackmount); Legacy; medium virtualization Current state; 46/54% Target state; 100% all physical (54%) Legacy/UCS; 75% Virtualized UCS/Cloud; 80% virtualization Delivery 6–8 Weeks 2–3 Weeks 15 Minutes VM 15 Minutes Time (on demand) (manual) (2–9 days E2E) (self service) C97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
    13. 13. AgileAbility to Deploy Infrastructure FlexibleServices When You Need Them Choice of Prebuilt Virtual Images orIncrease or Decrease Custom Images That You DesignInfrastructure to Match Demand Based on Specific Needs Integrate PaaS and SaaS Cost Effective Secure Available to Internal Cisco Users Comparable Pricing Models to Only - Data Remains Inside Cisco Third-Party Service Providers Limit Access to Only Those Users You Entitle C97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
    14. 14. Phase 1 Phase 2 Phase 3 Phase 4 Enhanced Request Portal: VM, SLB, DMZ Self-Service and PaaS Self-service model Future and Tiering enablement +Cloud Extension of Cloud• Automated provisioning of virtual • Cisco Intelligent Automation for • Image storefront PaaS • Cloud bursting pilot – partner machines Cloud for on-demand, self-service extension automation and orchestration enablement• Automated configuration of Cisco • Change transparency UCS platform • Extended scaling • IaaS API support • Workload elasticity• Service catalog integration • Service assurance • Multi-tenancy enhancements and capabilities • Cloud storage offering – NAS• Metering and show-back • Integrated change• DMZ Offering • Metering and billing management • Policy management• Multi-tenancy We Are Here C97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
    15. 15. Challenge Cisco Solution • Scale to meet increasing business demands for IT • Implemented Cisco Intelligent Automation for Cloud, with infrastructure resources UCS and Nexus • Eliminate manual provisioning and expedite provisioning • Initial deployment in 8 weeks, with 3-4 FTEs cycle • Delivers cost-effective, flexible and secure infrastructure-as- • Improve time to market for new projects a-service for the business • Shift IT staff from operations to innovation • Next: platform-as-a-service, hybrid cloud Cost Savings Agility Productivity Reduced TCO for compute Shortened the end-to-end IT Increased user satisfaction and time infrastructure by more than 60 provisioning cycle time from 8 weeks savings, with self-service IT on- percent to 15 minutes demandC97-706131-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
    16. 16. Thank you.

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