Your SlideShare is downloading. ×
City of Drancy- Cisco
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Introducing the official SlideShare app

Stunning, full-screen experience for iPhone and Android

Text the download link to your phone

Standard text messaging rates apply

City of Drancy- Cisco

1,242
views

Published on

Region: France …

Region: France
Industry: Public sector
Employees: 1500
Business Issue: Transformation of city and citizen service
BACKGROUND
• Drancy was one of the poorest cities in France in 2000.
• City was losing population and experiencing high crime rates.
• Lack of business infrastructure discouraged new employers.
GOAL
• Reverse the net outflow of citizens from the city, decrease crime, and attract more businesses by transforming Drancy into a leading technology and commerce center through investments in new networking and collaborative video tools.
SOLUTION
• Cisco TelePresence implemented for global communication.
• Cisco WebEx adopted for critical supplier communication.
• Cisco Flip Video camcorders and software engaged to speed time to communicate and improve clarity of messaging.
• Cisco Video Surveillance Manager, in combinations with Cisco Physical Access Control, for local and national police safety and security activities.
• Fiber network managed by Cisco Nexus 7000 series switch to enable virtualization, data center growth, and high performance.
RESULTS
• Attracted new site for Eurocopter, resulting in 750 new jobs
• Attracted top engineering school, which will bring 1700 students and 200 professors to area
• Reduced crime by 30 percent to become the second-safest suburb of Paris
• Initiated program to provide computer education to 7000 schoolchildren
• Saved thousands of Euros in travel time and related expenses. Increased productivity, bridging government and suppliers

Published in: Technology

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,242
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
5
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Harnessing the Power of Video to BecomeFrance’s Most Innovative Community CUSTOMER PROFILE Today, a visit to Drancy, located Region: France in the northeastern suburbs of Industry: Public sector Employees: 1500 Paris, France, reveals a vibrant Business Issue: Transformation of city and citizen service community of 66,000 people. BACKGROUND The streets are safe thanks to CCTV video shared between • Drancy was one of the poorest cities in France in 2000. local and national police, the library offers computer • City was losing population and experiencing high crime rates. education to elderly citizens, parents can access user- • Lack of business infrastructure discouraged new employers. friendly, web-based applications to monitor their children’s progress in school, and new businesses are coming to town. GOAL • Reverse the net outflow of citizens from the city, decrease In the near future, a top engineering school will bring 1700 crime, and attract more businesses by transforming Drancy into students and 200 professors to the area. Drancy is a city a leading technology and commerce center through invest- on the move, and it is all thanks to the vision of the city’s ments in new networking and collaborative video tools. forward-looking leadership team and a comprehensive SOLUTION business transformation initiative based on Cisco® video solutions and networking technology. • Cisco TelePresence implemented for global communication. • Cisco WebEx adopted for critical supplier communication. It was not always such a pretty picture. Drancy entered the • Cisco Flip Video camcorders and software engaged to speed new millennium as one of the poorest cities in France. The time to communicate and improve clarity of messaging. population was declining due to crime-ridden streets, lack • Cisco Video Surveillance Manager, in combinations with Cisco of jobs, and low income levels, which caused residents to Physical Access Control, for local and national police safety and seek opportunities in Paris and beyond. Businesses had no security activities. incentive to move to Drancy. Citizens, schools, hospitals • Fiber network managed by Cisco Nexus 7000 series switch to and non-profit organizations had limited access to the enable virtualization, data center growth, and high performance. Internet and other modern technologies. RESULTS • Attracted new site for Eurocopter, resulting in 750 new jobs • Attracted top engineering school, which will bring 1700 students and 200 professors to area • Reduced crime by 30 percent to become the second-safest suburb of Paris • Initiated program to provide computer education to 7000 schoolchildren • Saved thousands of Euros in travel time and related expenses. Increased productivity, bridging government and suppliers1 © 2011 Cisco and/or its affiliates. All rights reserved.
  • 2. Remarkably, over the past 10 years, Says Mayor Jean Christophe Lagarde: five years later, it became the first cityDrancy transformed itself into one of “Drancy was a communist city for in France to use the cloud. In 2008-9,the most innovative cities in France. 66 years, with no businesses. Now, it led the way in consolidating its dataThe result of this transformation our city has become a hub for high- center network and deployed desktophas resulted in a reversal in the net tech industries and higher education and switch virtualization.outflow of citizens, increasing the through the advent of new networkingcity’s population by 6000, while technologies. We owe a debt ofsimultaneously reducing crime byan estimated 30 percent (Figure 1). gratitude to Cisco for its support of ourDrancy is also successfully attracting city’s transformation, in terms of bothnew businesses to create jobs for superior technology and the creationlocal residents. Through the use of of real business value.” In 2009, Drancy discovered thenew video solutions and applications, power of video for collaborationon top of the development of a Exciting Innovations and communications. First the citymodern data center and deployment installed Cisco TelePresence™ as aof a citywide fiber network for Cisco partnered with Drancy to help service for attracting businesses thatuse by citizens, businesses, and formulate the vision for the city’s need to collaborate across Francegovernment, Drancy’s use of new transformation to a modern, connected and the globe. Drancy also boastsvideo technologies and tools have community by identifying the right the largest closed-circuit TV (CCTV)demonstrated the city’s commitment solutions to turn that vision into reality. installation in the country for crimeto becoming a technology-savvy As a first step in its journey, Cisco prevention and community building.community. This is further evidenced set up a series of proof-of-concept Drancy also recognized the value ofby a top engineering school’s recent demonstrations to show how the live video collaboration, embracingdecision to open operations in Drancy solutions and products would work. Cisco WebEx™ for communicationsand to offer classes in the area. In Drancy’s team then worked with Cisco between and among key partners andshort, Drancy has become a very nice to customize the solutions, as required, city government to speed decisionplace to live and work. to fit the city’s needs. making and curtail expenses. Cisco Flip Video™ camcorders have been Population of Drancy Drancy began its modernization selected as a key method of sharing 70000 and video adoption by laying a fiber video content and information 68000 network in 2005. The network is between departments and suppliers 66000 currently available in all municipal as well as first-hand from citizens. 64000 buildings and schools, as well as in one-quarter of all residencies. 62000 60000 However, the aggressive move to 58000 video is not unusual for Drancy. It has 56000 1962 1968 1975 1982 1990 1999 2007 many technology “firsts” to its credit. In 2002, it was the first city in France toFigure 1 deploy voice over IP (VoIP) technology;2 © 2011 Cisco and/or its affiliates. All rights reserved.
  • 3. A Safer City of the police and are reporting 20 experience is invaluable, creating more percent more incidents. In the past, efficient and connected teams whileAmong other things, the multifaceted Drancy had one of the highest crime saving organizations travel time andtransformation of Drancy significantly rates among the 40 suburbs of Paris; expenses. As a result, Eurocopter willreduced crime and helped build now it ranks as the second-safest, add 750 jobs and provide businesscommunity trust in the police force. a stunning improvement from being for 275 contractors in the area, whileDrancy installed CCTVs in 2005, and number 30 on the list. Eurocopter’s presence will help localin 2009, implemented Cisco Physical retailers and business owners (Figure 2).Access Manager and Cisco Video Building New Jobs andSurveillance Manager. Now, more than300 cameras across the city provide Enriching Skills through Jobs Created 750coverage for approximately 60 percent Videoof the city and feed real-time data toboth national and municipal police. The improved network infrastructure Contractors 275Further enhancing the effectiveness of and related services are also turningthe system, officers on both forces can Drancy and the surrounding area intosimultaneously access the video feed a magnet for science and technology. Figure 2on the road, using connected notebook Eurocopter, the largest turbinecomputers. helicopter company in Europe, needed to accommodate their growth. It will“CCTVs are as important to the soon open a new site near Drancy, Complementing the influx of newcops as their cars,” notes Mayor in the city of Le Bourget. Le Bourget, business investment, one of France’sLagarde. “The crime rate has dropped along with Dugny, is one of two top engineering schools will also takesignificantly, and now Drancy is one neighboring cities that utilize Drancy’s advantage of the new infrastructureof the safest cities in the area.” In fact, new data center. Because of this, La by establishing a campus in Drancycrime rates have gone down by about Bourget is able to offer Eurocopter (Figure 3). The new data center,30 percent, with a corresponding 30 a modern network infrastructurepercent increase in the number of and access to tools, such as Ciscosolved crimes. Providing the video TelePresence, that are already in place. Teachers 200feed to both municipal and nationalpolice resulted in less duplication of Having access to new and innovativeeffort, better use of time, and improved technologies is a plus for an aerospacecoordination. And there’s an important leader like Eurocopter. The ability to Students 1,700side benefit: As the police force connect engineering teams no matterbecame more effective at fighting where they are via the immersive,crime, citizens became more trusting face-to-face Cisco TelePresence Figure 33 © 2011 Cisco and/or its affiliates. All rights reserved.
  • 4. network infrastructure, and Cisco rich, real-time information so city Drancy, with the benefit of the fiberTelePresence were significant officials can communicate better to network and the Cisco Nexus® 7000,factors in the school’s decision to the citizenry and collaborate better to has laid the groundwork for theopen new classes in Drancy. The respond to changing conditions. transition to pervasive video, wherebyschool plans to provide a globally citizens and employees will be ablecollaborative experience, through “Now we give Flip to the city workers; to take advantage of video-enabledthose technologies, to its students video is a much more immediate services and technologies anywhere.and faculty by allowing them to and effective way to capture and Other leading examples of the use ofconnect with other universities describe activities,” says David video in Drancy:around the world. In fact, younger Larose, CIO of Drancy. “You don’t havestudents in Drancy are already using to write a report. You take a video • Drancy plans to offer an online video-Cisco TelePresence to help them “go and are talking while Flip’ing. Your sharing community to citizens andglobal” without actually leaving the commentary is captured, and you just employees alike so that they can takecity. Today, secondary school and a video, for example, with Flip Video, have to upload your videos and youlycée students practice their language and upload it directly for the mayor or can broadcast it to anyone you want.” specific city workers to review andskills via Cisco TelePresence with act upon.students in other countries. They are The use of Flip Video cameras is notconversing with peers in the United limited to government employees. In • Transporting the elderly from nursingStates and Australia in English and another valuable applications, tenants homes to hospitals can be incon-practicing German with counterparts venient and expensive. Drancy is moving into apartments can nowin Germany. In essence, through Cisco investigating how to integrate Cisco use Flip cameras to record building HealthPresence between the resi-TelePresence, they are experiencing inspections, eliminating the burden of dences for the elderly and hospitals,foreign exchange locally. cumbersome written reports. so that communication and diagnos- tics between patient and doctor is aFlip cameras have transformed In addition to using Flip Video to push of a button away.building and city works. Previously, record project progress, the mayor hasthe mayor or head of public works • Drancy is examining how to provide requested that City Council meetings city services via video in citizen’sreceived written progress reports be recorded and distributed online to houses for the elderly who are noton city maintenance activities, often citizens. He has plans to communicate physically able to travel to citizendays after work was completed. to citizens online with video blogs service offices.Today, city workers use Flip Video captured on a Flip Video camera. Bothcameras to record projects as they activities will strengthen the bondare in progress, for example, how a between the city and its communitywater main is leaking. This provides with immediacy and visual impact.4 © 2011 Cisco and/or its affiliates. All rights reserved.
  • 5. In a few years, Drancy will have Cisco No Trade-Offs The network will grow to supportTelePresence in every classroom video mail and video collaboration,in Drancy. If health reasons prevent Moving forward, Drancy will continue social media, and online chats. CIOchildren from attending classes either to assess the return on investment and Larose anticipates the day will soonas a group (e.g., the recent issues with effectiveness of its new technologies, arrive when citizens will communicatethe H1N1 virus) or as individuals (e.g., factoring in increased tax revenue from with their government via video,a personal illness), they will be able to Eurocopter and the new engineering instead of the phone, when theattend classes via video. school. It will take several years to elderly will see their doctors and measure educational improvements family from their living rooms, whenImproving Productivity such as higher achievement among students will participate from home primary school students; similarly, the with their classrooms, when teachersThe new video solutions and possible expansion of CCTV use will will meet with parents over videoinfrastructure have also resulted in depend on crime trends over time. for conferences, and when localmajor productivity improvements for The expanded adoption of Cisco businesses of all sizes will meet overcity workers, while simultaneously TelePresence will enable business video with new customers anywhereenhancing the quality of their work leaders, students, and government in the world.environment and improving morale. to collaborate effortlessly no matter“With collaboration tools like WebEx, where they are. “With Cisco, there are no trade-offs.Cisco TelePresence, desktop We can capture value from technologyvirtualization, and VoIP phones, our Drancy’s leadership team will continue transitions, and still operate as a leanemployees can work just as effectively to adapt to the changing landscape and efficient city government to helpfrom home as from the office,” says and the expectations of next- ensure an excellent quality of life forDavid Larose, CIO of Drancy. “What’s generation workers. “These young our citizens. We aim to make Drancymore, approximately 20 percent people will expect personalized web the most innovative city in France, andof offsite meetings are now virtual. content, lightning-fast query response we are confident that Cisco can helpWith Cisco WebEx, we are able to time, sophisticated video capabilities, us do this, particularly in the area ofcommunicate clearly and efficiently portals rather than websites, all the video for citizens, business and thewith partners. No longer must people innovations that technology has to city government. Soon everyone willfrom the education and IT departments offer,” says CIO Larose. “Working wonder how we ever communicatedhave to travel hours to meet software closely with Cisco, we will satisfy without the richness and immediacy ofdevelopers. With the rich video in these requirements while continuing to video.”Cisco WebEx, we can share exactly contain operational expenses.”what needs to be updated instantlyand clearly.” Drancy’s vision for the future includes transforming not just the technologies available to citizens, but the entire communication experience for citizens.Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco andany other company. (1007R)