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Cloud Webinar
 

Cloud Webinar

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    Cloud Webinar Cloud Webinar Presentation Transcript

    • Cloud Webinar
    • Agenda  The Business Case for the Cloud  Cloud Delivery© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 2
    • The Business Case for Cloud
    • Legacy Infrastructure Growth Forecasting Forecasted Investment Growth Time© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 4
    • Spare Capacity Planned In Forecasted Investment Growth Time© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 5
    • Actual Infrastructure Growth Investment Actual Growth Time© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 6
    • Agile Business Creates Issues Investment Actual Growth Time© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 7
    • Cloud On Demand XaaS Capital Actual Growth Time© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 8
    • Can we see this in the market?
    • Cloud Spending Development© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 10
    • Market Landscape …Changing Customer demands: In 2–5 years 40 % of business customers will buy ICT from the cloud. “20% of companies will no longer run ICT equipment in-house 3 years from now.” “Major global telcos…leveraging formidable existing centralized computing and network management assets.” “By 2013, Hosted UC will represent 30%+ of the addressable UC market.”© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 11
    • The View from Leaders
    • CIO Top priorities© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 13
    • The value of cloud Global Knowledge© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 14
    • The cloud : what for ? Global Knowledge© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 15
    • Conclusion Cloud is not an option, it is an evolution and a solution Cloud changes the business models of enterprises Global Knowledge© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 16
    • Changing the way you work?
    • The Impact on People Virtual Desktops – Controlled Workspace BYOD – The work/personal line is blurred Teleworking – Many people can now work at home Hot Desks – A new physical environment© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 18
    • What happens during change? Organizations go through four stages on the way to achieving their strategic objective:  Denial  Resistance  Exploration  Renewal© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 19
    • Productivity Dip Source – The Dip, Seth Godin© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 20
    • Minimize the dip  You can minimize the dip by quickly explaining the plan and guiding people through the four stages of the change. Acceptance is the key  Acceptance can be difficult as those involved often have complex reasons for resistance© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 21
    • Why People resist  Resistance to change can be a defense mechanism caused by frustration and anxiety  Individuals may not be resisting the change as much as they are resisting a potential loss of status, pay, comfort, or power  In many case there is not a disagreement with the benefits of the new process, but rather a fear of the unknown future and about their ability to adapt to it.© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 22
    • Typical Change numbers  It is generally acknowledged that in an average organization, when the intention for change is announced:  15% of the workforce is eager to accept it  15% of the workforce is dead set against it  70% is sitting on the fence, waiting to see what happens© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 23
    • How to achieve change  Get senior management agreement  Identify a champion who can articulate the reasons for and advantages of the change  Translate the vision for change into a realistic plan and then carry out the plan  Involve people from every area of the organization  Communicate and Educate.  Get organizational buy-in to the change© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 24
    • Buying and Selling Cloud
    • Characteristic of a Cloud buying and selling  Complex blend solutions and services  No hardware or boxes to sell  Difficult to demonstrate quality of your product  New process, new ideas = High risk  Complex pricing  Locks both of you into a long term relationship© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 26
    • Skills required to buy and sell  Problem solving skills  Advanced listening skills  Advanced information gathering techniques  Flexible attitude  Deal with objections of many different types  Understand the unique buying/selling points© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 27
    • Business Trends Growth Security Simplicity Support© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 28
    • Technology Trends Virtualization WAAS Application Security Delivery© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 29
    • Current Drivers for Change  Hardware virtualization and multi-tenant applications are now common place.  The Internet is everywhere and finding and interacting with customer online is now an accepted norm.  Telephone companies are putting their significant infrastructure to use.  As cloud services mature the risk/benefit equation has tipped.  Computing is now being routinely seen as a service rather than a capital expenditure.© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 30
    • Service Delivery
    • Service Planning  Service planning is crucial for success in services  For the customer it aligns the vendor to their needs  For your seller it aligns their sales with delivery© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 32
    • Advantages of Service Management  Supply what can be delivered  Deliver what you are already supplying  Standardise service are delivered efficiently  Spend less time in Pre-Sales and more on delivery  Increase quality© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 33
    • Characteristics of the Cloud Services  Cloud platform management  Cloud application management  Standardized multi tenant platform  Provisioning/metering/billing  Self service  Service orchestration  Security  Availability/Performance/Capacity© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 34
    • Portfolio management life cycle - PPDIOO  Plan - Discover business needs and potential  Prepare - Identify the resources and investment required  Design - Align the business and create the portfolio  Implement - Deploy the services  Operate - Maintain and monitor the service  Optimise - Innovate, develop and maintain© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 35
    • Talent
    • Talent SALES DELIVER Y TALENT BUSINES S MARKET  Strategic questions to consider 1. All of our people understand the cloud environment 2. Do I have a talent development plan in place© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 37
    • GK Cloud Training GKEXC Cloud Transformation 1-day Executive workshop covering Strategy/Vision/Planning Exec/ Owners SC100E Selling Cloud Solutions 1-day Sales (AM/SE) AM Strategy GKCCF Cloud Computing Ready Professional 2-day (Certified by the Cloud Computing Council) Business Addresses multiple job functions effected by Cloud GK3209 Cloud Computing Foundation 3-day (Certified by EXIN) Tech Addresses multiple job functions effected by Cloud GKCC1 Methods & Best Practice Around Cloud 3-day Governance & Business Migration for IT and Business decision makers Op’s/ (TOGAF, ITIL, Service Management) Tech GKCCD Model-Making, Progressing and Operating 2-day System Administrators and Technical Management Admin/ Cloud Tech GK3210 Cloud Computing Concepts & 5-day System and Field Engineer Tech Implementation© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 38
    • GK Cloud Training . In this one day workshop Account Managers and other sales professionals will learn how to evolve their sales process to successfully identify and sell cloud SC100E Selling Cloud Solutions AM solutions. They will learn about the cloud opportunity and explore how their company’s solutions can address their customer’s business requirements in a way that benefits both parties. . This course, accredited by the Cloud Credential Council (CCC), builds a solid Cloud Computing GKCCF foundation for any professional engaged in the Cloud. Participants are prepared For all. Ready Professional for the certification exam "Cloud Ready Professional" at the end of this training.© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 39
    • GK Cloud Training Model-Making, This course provides students with knowledge to answer the problems of for IT managers, service GKCCD Progressing and performance monitoring and control benefits of Cloud, through the use of providers and project Operating Cloud dedicated dashboards. managers. This training provides a better understanding of the world of cloud computing and Cloud Computing helps to discover its potential. The course covers all the cloud players in the world This course is intended for IT GK3210 Concepts & today and the products and services they offer. Delegates will learn how cloud managers, service providers Implementation has evolved and how the increased processing power and bandwidth made the and project managers. cloud possible.© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 40
    • GK Cloud Training • A facilitated workshop developing your internal capabilities. • Enablement activities have been built in based on the readiness discussion with your management team Cloud Readiness • Framework documents or your internal documents can be used to capture GKCRW Workshop and For the entire practice team the outputs. Consultancy • This is a practical workshop, not training .© 2010 Global Knowledge Training LLC. All rights reserved. 11/22/2012 Page 41
    • Thank you for participating