Dolby UC CLLE better draft

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Unified communication Release 10 Overview (Josh Dolby)

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  • At the core of every communication and collaboration system there is a need for a solid, well developed and proven engine that manages every interaction with users, endpoints, and applications.   At the core of every communication and collaboration system there is a need for a solid, well developed and proven engine that manages every interaction with users, endpoints, and applications.  Cisco Unified Communications Manager is the most widely deployed such engine in the world with more than 40 million deployments worldwide. This is the differentiator allowing the any-to-any and the Mobile, Social, Visual, and Virtual experiences that take collaboration to the next level. Cisco Unified Communications Manager was created as a platform to integrate communications and collaboration on premises, in the cloud, or as hybrid approach. It was not created to simply replicate an old PBX, as a retrofit, or as a back way into a network-based solution. Rather, it is based on the same underlying technologies of the Internet; it has always been a network-based platform.  Unified Communications Manager delivers core collaboration and communication services andApplies to every element of a customer environment and can be used by every endpoint and application deployed in an enterpriseCan provide every interaction from mobility to identity, and security to licensing to session management
  • We provide freedom of choice, while ensuring consistency and simplicityWe bring people together and add value to business processes
  • LRG – toll avoidance, ability to prioritize use of geographically close gateway+dial- way to globalize dialplan, let users call int’l #s when roaming and always have correct country code etcSnrCalling party norm – lets you update #s for call-back functions for users; makes it easy to return a call when the initial call was a globalized DNDirected call park – send an incoming call to a specific #
  • Seamless – Making the collaboration solution to behave and react in consistant and familiar ways when users and administrators from one contex to another without loosing capabilities. Imagine users moving from their desk to a remote location and not losing capabilities. Or giving administrators one pane of glass to manage different applications like Communications Manger and Unity Connection. Transformative is fundamentaly new and different that we did not do in release prior to 10Efficient is all about simplifying not only the installation but also the day to day operations of the system. Whether that’s simplier upgrade and migration options, or self service to end users. We are making things more effieicent in 10.0
  • Transcript:

    I'm going to get this slide out of the way as soon as I can. We have three major edge solutions, really, in the Cisco collaboration space. We have broadly VPN, which kind of includes AnyConnect, CBO, as well as the VPN phone that we have. We have Expressway, which is kind of expanding what it does at the edge. And then we also have CUBE. So the idea is, this is an agreed-upon chart across all those businesses as to really where you would position each of these edge solutions, dependent upon the endpoints or service that you're trying to deliver for your customer. And it would be awesome if we had one product to position for all these, but that's clearly not the reality. So we have this kind of messy overlap looking slide. So moving forward, we all know that AnyConnect today is the option for Jabber. Moving forward, AnyConnect remains an option, but if it's a Greenfield deployment, you want to just say deploy Expressway rather than go down the whole VPN path. So that's why we have Expressway listed as the product to position. TelePresence endpoints-- pretty straightforward. We're going to definitely go with the Expressway position in these TP endpoints. What we're calling the remote fixed endpoints-- so these are your desktop IP phones in an HCS mode, CUBE is going to look to deliver these kind of TLS proxy services. In a non-HCS mode, you have several options. You have the VPN phone. Most of the newer models support that. Some that don't, you have the option to go with CBO, a router-based solution, or with the CUBE solution once that launches. And then of course if trunking, CUBE really dominates that. And then video, you really have the options to go with Expressway or CUBE, dependent upon what you're looking for. You guys know how to slice that. And then finally the DX650. This is a roadmap delivery for Expressway support. Today, obviously, it's got the AnyConnect mobile client built in, so you can sell this today as a remote-- there's a remote access solution with AnyConnect. Calendar year '14 for the roadmap for the 650. Look good? No? Too confusing?



    Author's Original Notes:
  • Transcript:

    I'm going to get this slide out of the way as soon as I can. We have three major edge solutions, really, in the Cisco collaboration space. We have broadly VPN, which kind of includes AnyConnect, CBO, as well as the VPN phone that we have. We have Expressway, which is kind of expanding what it does at the edge. And then we also have CUBE. So the idea is, this is an agreed-upon chart across all those businesses as to really where you would position each of these edge solutions, dependent upon the endpoints or service that you're trying to deliver for your customer. And it would be awesome if we had one product to position for all these, but that's clearly not the reality. So we have this kind of messy overlap looking slide. So moving forward, we all know that AnyConnect today is the option for Jabber. Moving forward, AnyConnect remains an option, but if it's a Greenfield deployment, you want to just say deploy Expressway rather than go down the whole VPN path. So that's why we have Expressway listed as the product to position. TelePresence endpoints-- pretty straightforward. We're going to definitely go with the Expressway position in these TP endpoints. What we're calling the remote fixed endpoints-- so these are your desktop IP phones in an HCS mode, CUBE is going to look to deliver these kind of TLS proxy services. In a non-HCS mode, you have several options. You have the VPN phone. Most of the newer models support that. Some that don't, you have the option to go with CBO, a router-based solution, or with the CUBE solution once that launches. And then of course if trunking, CUBE really dominates that. And then video, you really have the options to go with Expressway or CUBE, dependent upon what you're looking for. You guys know how to slice that. And then finally the DX650. This is a roadmap delivery for Expressway support. Today, obviously, it's got the AnyConnect mobile client built in, so you can sell this today as a remote-- there's a remote access solution with AnyConnect. Calendar year '14 for the roadmap for the 650. Look good? No? Too confusing?



    Author's Original Notes:
  • Allows for more complex egress GW selection policies in LRG based dial plansReduces the number of route lists… which directly implies reduction of route pattern countLRG selection policy still always based on calling device’s device poolFor roaming users (EM, device mobility, …) LRG selection will be based on visited site:EM: physical phone’s device poolDevice Mobility: roaming device poolIf egress GW selection needs to be tied to calling users “home” location then site specific route patterns with route lists using fixed (non-LRG) route groups are the only solution
  • Prime Collaboration Deployment replaces PAWS-M which was how we introduced the jump upgrade in UC 9.1.
  • Vision called cisco prime plus. Not an external name.Customer pain points around management tasks are well understood.Our challenge is to address deficiencies with:Coverage of our full video and UC solutionConsistency and usability of the management interfaceCommon commercial offer and go-to-market
  • Prime Std only avail for 10.xAdvanced for 8, 9 – cost
  • This slide was from Bryan’s Jabber slide set.
  • CPU 550 vs 2694Disk 552 vs 1952Ethernet adapter 247PSU 83 vs 166
  • Line keys – programmable with all models. This enables them to be programmed as lines or features, such as speed dial for single button access to a user’s most frequent contacts.Full Wideband – G.722 support. Delivered on headset, handset and speaker – superior audio performance without compromise.IEEE Integrated Switches – reduces OPEX with ability to consolidate cabling infrastructure at the desk (one drop supports both PC and Phone traffic) and IT administration. 7841 is Gigabit Ethernet; 7821 and 7861 are 10/100. Note: Use cases determined that 7821 and 7861 deployments are most often 10/100 deployments and imposing Gigabit Ethernet would only increase customer cost to account for the small percentage of occurrences who want Gigabit Ethernet switching with these particular models.PoE Class 1 devices – The 7800 Series (all models) are the lowest power class endpoints available from Cisco (Class 1 devices). In addition, EnergyWise offers added support, taking advantage of power save plus mode, in off-business hours, that can help increase power savings by up to 60% (and thus help with OPEX costs)Displays - 3.5” (89mm), 396x162 pixel, white backlight. They are greyscale pixel-based and graphical with a white backlight to help viewing under a variety of lighting conditions. The 7800 Series also comes with four context-sensitive soft label keys to make them easier to use by only presenting relevant options to the user based on where they are in a particular call transaction.Electronic Hookswitch enables customers to untether their users by taking advantage of third-party headsets that support Electronic Hookswitch control. This is offered by the Auxiliary port of the 7800 Series. The 7800 Series does not integrate Bluetooth communications. Selected models of 8900 and 9900 Series and the DX650 serve users who seek added freedom from the desk with Bluetooth radio integration.Security comes standard with Authenticated Encryption Standard (128-bit) for enterprise grade security.Silent monitoring and recording – key capabilities supported for customer care environmentsIPv6 – future safe with support at FCS.
  • The DX600 Series provides enterprise grade quality with hardware and software. Included in the DX600 Series:Screen with 7” LCD with multi-touch capability. Screen resolution WSVGA 1024 X 600Audio – full duplex speaker and wideband audioHigh Definition video with resolution at 1080p, 30fpsMirror and dual independent display with resolution at 1920 X1200USB and Bluetooth support. Supports 2 standard USB ports and 1 micro USB port to leveraging exterior monitor, keyboard, mouse, and cameraUsing Power over Ethernet (PoE) wired or 802.11a/b/g/n wireless for reduced infrastructure and costs Android Operating System (Ice Cream Sandwich version) at initial release. The Processor and architecture of DX600 Series is Dual-Core ARM based.
  • The Cisco DX600 Series can flexibility meet the advanced collaborative needs of many users in multiple workspace environments. The Cisco DX600 Series is ideal for staff who work at a desk or share a workspace, either full- or part-time and who regularly interacts with colleagues, subject matter experts, partners, suppliers and customers regardless of location. So, let’s look at where you can deploy the DX600 Series:Corporate Office – for senior and mid-level executives, as well as information workersHome offices for home base teleworker or remote worker. With an integrated VPN client, you can extend DX600 Series securely to teleworkers. The endpoint can also support Wired or 802.11a/b/g/n Wireless connectivity.Virtual office or hot desk for workers at campus locations, such as visiting teleworkers, part-time office workers, mobile contractors, and visitorsShared workspace – for people who share their workspaces, such as contact center agents, nurses, bank tellers or retail workersYour communication and collaboration tools are always available from anywhere you work, enabling smarter, more-effective communications.
  • Several new features with a November 2013 update of DX600 Series software bring the worlds of personal mobile devices and devices for the worker at the desk closer together. Designed to enhance user experience and increase productivity, Mobile Contacts and Call History sharing enable users with personal mobile devices, such as smartphones to share their contacts and call history details with the DX650 when paired with the device via Bluetooth 3.0. This adds convenience and simplicity (one button press on the DX650) versus importing via Exchange ActiveSync (which can be done – this is just simpler). In addition, also being delivered is the ability to move an active call, in progress on the smartphone, to the DX650 when entering the office via Bluetooth 3.0. This enables a richer acoustical experience with the DX650 as well as provides users with greater flexibility in how they wish to communicate (USB or Bluetooth headset or speaker for handsfree or handset). The call control rests with the smartphone (so call still resides on the cellular network and depending upon reception, could be lost). Speaker Note 1: This feature is complimentary to existing Cisco Mobility features where the call control is also transferred, to move off the cellular network in cases where reception is poor, but does invoke more user intervention in order to accomplish as user must terminate and initiate the session on the various devices.Speaker Note 2: A common question is what smartphones are supported. There are too many variations in the marketplace for Cisco to feasibly test them all. Tests have been performed on both Apple (iOS) and Android smartphones. If a smartphone supports Bluetooth 3.0, it is anticipated that these features should work. 10.1.1 firmware is required to support on the DX650. There is no minimum CSR release beyond that of the DX650 for these to work.
  • Mythbust: Not only available on MX300 G2, available across the EP range!
  • One Piece unit that can self configure to VCS or CUCM. List price: 23,600 is 1080P 60 frames per second, with 1080P for content sharing. It offers a larger 10 touch screen that is even simplier to use their predecessor. Runs standards based H323 or SIP and supports H235v3 Advanced Encryption. It contains a built in transcoded multipoint based conference to add three additional participants.
  • "We've introduced a Collaboration EA that allows our Customers to consume and manage their applications in the manner they want to..and enterprise agreement.  What's unique is"It's not all or nothing. There are multiple suites available to choose from. There is UC, Telepresence multiparty suite, WEbEx On Prem, cloud conferencing as well as HCS offering. You can choose a single suite or multiple suitesPredictable financial modelNO LICENSE TRUE-UPS!
  • Also working to add larger cap (up to 500) for the 2K port systems
  • Also working to add larger cap (up to 500) for the 2K port systems
  • Also working to add larger cap (up to 500) for the 2K port systems
  • Also working to add larger cap (up to 500) for the 2K port systems
  • We provide freedom of choice, while ensuring consistency and simplicityWe bring people together and add value to business processes
  • Transcript:

    So the net result is that we will be able to deliver a coherent collaboration experience. One that integrates TelePresence, voice, and instant messaging and presence through Cisco Jabber. Through Cisco TelePresence endpoints, as well as more conventional desktop voice endpoints.



    Author's Original Notes:
  • Transcript:

    So the net result is that we will be able to deliver a coherent collaboration experience. One that integrates TelePresence, voice, and instant messaging and presence through Cisco Jabber. Through Cisco TelePresence endpoints, as well as more conventional desktop voice endpoints.



    Author's Original Notes:
  • When it comes to making collaboration technology such as high-definition video open and broadly available, it’s clear that the web browser plays an important role. SVC – Scalable Video Coding is an extension to the H.264 protocol which is an enhancement of HTML5.Jabber Guest allows you to collaborate with Public Web and Mobile Users.One-time interactions with customer service or sales departments, including remote experts, to frequent interactions with customers, partners, and suppliers.
  • We’ve recently announced that we are going to open-source this codec making the source code available to everyone. What this does it It allows you to do multi platform and adaptive streaming from a single file.Today in order to do adaptive streaming, you have to create multiple versions of the file which creates a strain on the infrastructure.H.264 SVC embeds all the different resolutions in one file. So you create one file and deliver it to many different endpoints.H264 is the most widley adopted video codec out there. Problem with more adoption is that H.264 is a licensed codec, meaning anyone who embeds s it in browser is thy need to pay for it. (Licensing is held by the MPEG assocation. What we did is to advance it from an industry perspective is we are goingtom open source h264 codec to anyone who wants to use it.
  • Transcript:

    so it turns out Collab Edge has been a pretty sticky term. It was the name of the solution for a while. We marketed it. We talked to customers under NDA. You guys were excited about it. Everybody's excited about it. Then for a while we weren't supposed to be using that term. And then all of a sudden it's back. So it's bigger than just what we're talking about today, the remote and mobile access. It is really a term for our architecture, and the architecture really encompasses Expressway. It includes CUBE. It includes our gateways as well as SRST. So it's big picture. Maybe it's been such a popular term that we're going to see it for years to come. We'll see how that goes. The Jabber VPLS solutions, remote access that we've been talking about all day, is that Collab Edge? It's part of Collab Edge, specifically delivered in our Cisco Expressway product set and labeled the remote and mobile access feature. So sound good? Any questions on that? Makes sense?



    Author's Original Notes:
  • Transcript:

    When you look at it a little bit more granularly, the protocol workload will incorporate SIP, as it does today, and be secure with TLS HTTP, or HTTPS, secure with TLS. It will be used for provisioning functionality and log on capabilities. XMPP is a standard and what we leverage for IM and Presence functionality. That will be used and leveraging the XCP routing functionality of XMPP in the Expressway. That also will be secure with TLS. And then also, the existing media routing functionality, media routing capabilities of the Expressway, leveraging SRTP, BFCP for content share, and as we mentioned, XCCP as a part of the iX traversal for giving active control to the remote endpoints.



    Author's Original Notes:
  • Dolby UC CLLE better draft

    1. 1. Cisco Confidential© 2010 Cisco and/or its affiliates. All rights reserved. 1 Collaboration System Release 10.x Josh Dolby NE SLEd UC CSE April, 2014
    2. 2. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2 Systems Release 10 Communications
    3. 3. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3 • Communications Manager • Prime Collaboration • Unity Connection • Business Edition 6000 & 7000 • Endpoints • Jabber • WebEx Integration • CWMS
    4. 4. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4 On Premises CloudHybrid Cisco Unified Communications Manager IM & P Endpoints Voice Video sharingvoicemail
    5. 5. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5 Single Identity
    6. 6. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6 Manager Communications
    7. 7. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7 • Local Route Groups • +E.164 Dialing • Single Number Reach • Import Export Improvement • Calling Party Normalization • Directed Call Park • BLF Alert and Pickup • Intelligent Bridge Selection • VMWare Support • Service Advertisement Framework & Call Control Discovery • Cross Cluster Extension Mobility • Secure Monitoring and Recording • Session Management • VPN Phone • Improved Video Capabilities • Enhanced Locations Based CAC • Native Call Recording • Native Call Queuing • Extend and Connect • Flexible Codec Negotiation • Pause in Speed Dials
    8. 8. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8 • SAML-based Single Sign On (SSO) for admin users only • Network-based call recording for any device, anywhere • NAT/Firewall Traversal without VPN • Integrated admin, serviceability and user options for IM/P service • Multi-domain and Active Directory alignment for IM/P service • IPv6 support for SIP endpoints and video, with media resource support for IPv6 • Video on Hold and CTI video support for video-enabled Contact Center • Caller-Specific Music on Hold • Extend & Connect Enhancements • User Data Service (UDS) API • Entitles Prime Collaboration Std • Dial Plan Enhancements • Simplified Installation, Upgrade, Migration, IP address and/or host name change • Global dial plan replication by Intercluster Lookup Service (ILS) • Multiple Local Route Groups • User self-provisioning and self- care • Enable new videoconferencing resources, deployment models, use cases and technologies • Secure intercluster bandwidth management, with support for EMCC, able to provide and reconcile treatment for disparate types of video endpoints
    9. 9. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9 • Record any network connected call, regardless of device, location, or geography Centralize or distribute call recordings based on network topology Capture Mobility calls routed using Single Number Reach and Extend & Connect features Network intelligence automatically selects the right gateway • Meets recording regulations for SOX compliance • Saves backhauling media from branch sites across limited bandwidth links Recording server Service Provider Mobile POTS Cisco Extend & Connect Cisco IP Phones TDM SIP
    10. 10. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10 Determining the First/Last in call path • An external call is received for Alice. Alice is not in the office, so the call is extended off-network where it is answered on her mobile phone. • Gateway 1 is the first gateway in the call path and supports recording, so Gateway 1 is selected Unified Mobility example - Single Number Reach Caller Alice‟s Desk phone Unified CM Gateway 1 PSTN Gateway 2 Alice answers call on her mobile phone PSTN Recorder Unified Mobility Jabber Mobility Single Number Reach Extend & Connect
    11. 11. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11 Unified CM & applications Expressway Firewall Traversal AnyConnect VPN • Layer 3 VPN Solution • Secures the entire device and it‟s contents • AnyConnect allows users access to any permitted applications & data • New Offering • Session-based firewall traversal • Allows access to collaboration applications ONLY • Personal data not routed through enterprise network
    12. 12. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12 Make voice and video calls Instant Message and Presence Access visual voicemail Search corporate directory Launch a web conference Share content Inside firewall (Intranet) Outside firewall (Public Internet) Collaboration Services Internet DMZ Expressway E Expressway C Unified CM
    13. 13. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13 • Changing a hostname and/or IP was a multiple step, manual process. • Reboot required for changes to take effect What‟s New? • Single step process to change both hostname and IP admin:set network hostname • No reboot required • Process backs out if error is encountered
    14. 14. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14 • Update/add services • Phone status tied to IM&P • Speed Dials • Download phone manuals • SNR Ring Schedule • Voicemail Notifications • Conference Scheduling
    15. 15. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15 • Pattern Urgency • Pattern Urgency for DNs • Urgent Priority for CCD Learned Patterns • Translation Pattern CSS Inheritance (use originators CSS) • Inter-Digit Timeout Policy for Translation Pattern Secondary Lookup • Transformation Consistency on Trunks • Multiple Local Route Groups
    16. 16. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16 • LRG introduced with Unified CM 7.0 • Concept: move the site specific egress gateway selection policy from the route pattern to the calling devices‟ device pool • “Standard Local Route Group” used as placeholder in route list definition Dynamically replaced with route group configured on calling device‟s device pool when routing the call • Allows for site un-specific route patterns  route pattern count reduction • Restriction pre 10.0: we only have single LRG • What if we want to use LRG based egress GW selection, but e.g. need to differentiate between emergency calls and „regular‟ PSTN calls?
    17. 17. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17 • All LRG names show up on the device pool page • Route group selected per device pool and LRG name • LRGs set to <none> will be skipped by the route list/group selection algorithm (as if they were referencing an empty route group) • Setting for “Standard Local Route Group” migrated during upgrade
    18. 18. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18 • IM, Presence, and Jabber Performance data is now available on one single RTMT client downloaded from Unified CM server • Separate drawers for Voice/Video and IM&P • Common RTMT for multiple products/versions CUCM: 7.x, 8.x, 9.x IM&P: 8.x, 9.x UCX/UCCX: 8.x Real-time Monitoring Tool (RTMT) Enhancements
    19. 19. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19 • Prime Collaboration Deployment New (free) tool in 10.0 (replaces PAWS-M from 9.x) Supports from 6.1+ (on MCS or VM), to 10.0 (on VM only) • „Jump‟ Migration process Support for upgrade/migration of a CUCM cluster in a lab environment Ability to virtualize a 6.x/7x instance in lab server for upgrade Documented procedure • Upgrade/Migration process Single document containing upgrade procedure from 6.x to 9.x Collection of existing documented procedures and server support Cisco Unified Communications Manager 9.1 Migration and Upgrade Guide MCS 7800 (UCM 6.1+) CUCM 10.0 (UCM 8.0+) MCS 7800 (UCM 6.1+) CUCM 10.06.X/7.x to 10.x LAB 6.X/7.x to 10.x LAB Prime Collaboration Deployment
    20. 20. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20 Current SW is 6.1.4, 6.1.5, 7.1.3 or 7.1.5 on MCS CUCM 6.1.4, 6.1.5, 7.1.3 or 7.1.5 on MCS DRS backup install 6.1.4, 6.1.5, 7.1.3 or 7.1.5 on UCS “Interim” CUCM 9.1.2 on UCS Rebuild VM with OVA and fresh install 9.1.2 on UCS Upgrade to 9.1.2 Apply RU Cop file (new v1.2) DRS Restore Jump to VM DRS backup Final CUCM 9.1.2 on UCS DRS Restore migrate licenses to ELM • Virtualize your current Unified CM Release in an isolated environment • Upgrade your virtualized Unified CM Release to Cisco Unified CM Release 9.1(x) • Migrate your virtualized Unified CM Release 9.1(x) to the applicable OVA template New upgrade path to be supported with UCM 9.1.2 LAB
    21. 21. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21 Collaboration Prime
    22. 22. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22 • A single platform for all management activities ‒ Consistent for all UC services across the enterprise ‒ Joint development initiative between CSMTG and CTG • Consistent, compelling tools: ‒ Configure and deploy the entire solution more quickly ‒ Provision value added UC services and video ‒ Self-serve for more rapid client deployment ‒ Assure the complete environment • Integral service of UC offer ‒ Part of a single release and single offer structure ‒ Standard management included with new UC 10.0 orders (UCL and CUWL), customer can upgrade to an „Advanced‟ offer Users Services Configure and Deploy Provision Conference Scheduling Self Care Directory Services Assure
    23. 23. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23 Provisioning Assurance Analytics Advanced - Optional Standard - Included • Single cluster • Provisions collaboration services • Two levels of RBAC for delegation • Audit log across multiple services • Single cluster batch • Single cluster • Voice and video fault • Performance metrics • Email notifications • Simple RBAC Not available – Advanced offer only Includes all Standard features, plus: • Multi-cluster in a single instance • APIs for integration • Process workflow • Advanced RBAC • Infrastructure templates Includes all Standard features, plus: • Multi-cluster in a single instance • Detailed endpoint monitoring • Deep video session monitoring • Multi-level RBAC and grouping • Diagnostic tests and more Long-term reporting and analysis: • Technology usage • Traffic analytics • Capacity planning • Asset usage • Quality of service
    24. 24. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24 • Provides simplified Administrative device, line and user provisioning • Administrator defines templates to define device behaviour Services and Service Profiles • Enables AD Sync On sync CUCM creates line and user association using sync data • Client starts and authenticates If no device (e.g. CSF/TCT/BOT) requests a device CUCM creates device, assoc. line, user and device and returns device name • Client downloads device configuration and completes phone registration
    25. 25. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25 Edition Business
    26. 26. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26 • Increased co-residency • New Disti Stockable Server bundle • Max 1000 users, support more devices ( up to 2500) Cisco Business Edition 6000 HD option 8 UC applications ( including 3rd party applications) 1 Management Application BE6K-STBDL-PLS-K9= $20,800 Same license model Same ordering process Same promotions 8 UC Applications PCP or UPM BEUCM Virtualization Hypervisor UCS C220 server CUC UC AppUC App
    27. 27. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27 Component MD HD Target Mid-size companies with < 300 users Fast growing companies with >300 users Application requirements Advanced Collaboration (Voice, messaging, rich media) Premium collaboration (+video, conferencing, customer interaction) Capacity 1000 users / 1200 devices 1000 users / 2500 devices Pricing $9400 $20,800 Number of applications 4 + UPM BE/PCP 8 + UPM BE/PCP Migration Enterprise UCM, add hardware Enterprise UCM, support beyond 1000 users on the same server
    28. 28. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28 Application Scale vCPU vRAM vDisk Distribut ion Pre- loaded UCM 1000 Users/1200 edpts (MD) 2500 edpts (HD) 2 4G 1x80G ISO & OVA Yes Unity Cn 1000 VMs 1 4G 1x160G ISO & OVA Yes IM & Presence 1000 Full UC, IM & Presence users 1 2G 1x80G ISO & OVA Yes CCX 100 Agents 2 4G 1x146G ISO & OVA Yes UPM BE/PC 1000 users 1 2G 1x80G OVA Yes CUxAC 25 clients 1 2G 1x80G OVA No VCS 100 Xversal/100 non traversal calls 2 4G 1x250G OVA Yes CER 1000 users 2 4G 1x80G ISO & OVA Yes Bas & Adv Paging 1000 users 1 4G 1x78G OVA Yes
    29. 29. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29 • Increased co-residency • New Disti Stockable Server bundle • Max 1000 users, support more devices ( up to 2500) Cisco Business Edition 6000 HD option 8 UC applications ( including 3rd party applications) 1 Management Application BE6K-STBDL-PLS-K9= $20,800 Same license model Same ordering process Same promotions 8 UC Applications PCP or UPM BEUCM Virtualization Hypervisor UCS C220 server CUC UC AppUC App
    30. 30. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30 Update Endpoints 79.904 2-8-18-7 35 56
    31. 31. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31 • High-fidelity Audio • IEEE Integrated Switches • Low Power PoE Class 1 Cisco EnergyWise for off-hours savings • Backlit Graphical Greyscale Displays • Electronic Hook-switch Untethered call control • Customizable Replaceable bezel (orderable separately) Wall-mount option • Enterprise-grade Security • Silent monitoring and recording • IPv6 supported 7821 (two line) 7841 (four line) 7861 (sixteen line)
    32. 32. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32 CP-7821 CP-7841 CP-7861 Display 396 x 162 Mono (3.5”) 396 x 162 Mono (3.5”) 396 x 162 Mono (3.5”) Ethernet Switch 10 / 100 10 / 100 / 1000 10 / 100 Programmable Line Keys 2 4 16 Programmable Soft Keys 4 4 4 Headset Port (RJ9) ✔ ✔ ✔ EHS Support (AUX) ✔ ✔ ✔ Full Duplex Speakerphone ✔ ✔ ✔ Wideband Audio ✔ ✔ ✔ POE Class 1 1 1 Protocol SIP SIP SIP
    33. 33. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33
    34. 34. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34
    35. 35. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35 Boardroom Office Table: 16 – 32 seats Small Office- Office Table: 4-16 Seats Standard Conference Room Table: 12-24 seats Large Boardroom Office Table: 24-48 seats
    36. 36. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36 7” LCD Screen | High resolution 1024 X 600 Full duplex and wideband audio High Definition Video | 1080p @ 30 fps Mirror and Dual Independent Display 1920 X 1200 resolution USB/Bluetooth Support Leverage external monitor, keyboard, and mouse Android Operating System Wired and Wi-Fi Connectivity
    37. 37. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37 Home Teleworker Remote Worker Virtual Office Corporate Office Shared Workspace
    38. 38. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38 Mobile Contacts and Call History Sharing Smartphones supporting Bluetooth 3.0 Enhanced User Experience with Simplicity & Flexibility Move Active Call in Progress Smartphone Paired via Bluetooth Smartphone Active Call With Audio Smartphone Active With DX650 Audio
    39. 39. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 39 • Easy ad hoc pairing (using ultrasound) • See content on device • Go back in content • Take snapshots of content • Local and cloud content
    40. 40. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 40
    41. 41. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 41 Bring collaboration to every meeting room. • Builds on MX300 values • Easy install (8 min) • 55‟‟ LED Display • Dual display port • 1 DVI and 2 HDMI Ports • 1080p60 Video + 1080p Content • 4-way Embedded MultiSite • H.264 SVC and Switched Conferencing • Up to 8x zoom (4x optical) • Flexible mounting – floor stand, wall mount, wheel base • For small to medium size meeting rooms, 3-12 pers* Date Event 25th October Launch Collaboration Summit Q2FY2014 MX300 FCS *See Project “Workplace” for more details. http://www.cisco.com/go/projectworkplace
    42. 42. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42
    43. 43. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 43 • Enterprise License Manager renamed… Cisco Prime License Manager  Independent product release cycle  Independent .iso, updates and virtual machine templates • Major Version Upgrade  Fulfill upgrade PAKs through efulfillment (feature and version)  Seamless license upgrades for major versions 9.x and higher • License Usage History  Report history for license usage and compliance • Manual License Definition Update  Manual updates for product license definition • Improved Product Alert Indicators  Warnings and errors displayed on dashboard, license alerts and product instance areas  Warning expiration shown • User Interface Improvements  License usage  License planning  Menu options • Local Language Support  Locales included with .iso  Support for English +12 additional languages • Added Product Support  Cisco Emergency Responder
    44. 44. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 44 Collab System Release 10 Licensing Summary Personal Multiparty, WebEx Named Host, Expressway, & Prime Collaboration additions Personal Multiparty (Named Host, 4 Party)  + + + + WebEx Meetings (named host)  + + + + Unity Connection   + + + Jabber Clients    N/A N/A Expressway (remote worker support)    N/A N/A Jabber IM/Presence (includes firewall traversal)      # of Device Support Multiple Multiple Two / One One One Device Type Support Video Video Video Voice Analog / Voice Prime Collab (Standard Edition)      License Type CUWL Professional CUWL Standard UCL Enhanced+ / Enhanced UCL Basic UCL Essential Price $500 $325 $295 / $210 $125 $40 CPE & Hosted CPE & Hosted Personal Multiparty Allows for up to 4 participants in a video conference; included in CUWL Pro WebEx Meetings One Named Host subscription for 1 year for WebEx Meetings (cloud) and one user license for CWMS (on-premise); included in CUWL Pro Expressway Remote Worker Supports firewall traversal for voice and video; included in UCL Enhanced ------------------------- Supports firewall traversal for IM&P included with all UCM licenses Prime Collaboration Prime Collaboration Standard included with CUCM  = included w/ license + = optional add-on w/ license N/A = not available w/ license
    45. 45. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 45 Cisco Enterprise Agreement for Collaboration Unlimited, enterprise-wide access to Collaboration Suites The Cisco Enterprise Agreement for Collaboration (Collab EA) provides software deployment and service consumption rights for an entire organization in a single, co-terminated multi-year agreement • Productized suites containing software upgrade subscriptions • “All you can eat” license and service consumption (organic growth included)* • Fixed price with budget predictability * Cloud Conferencing Suites have a 20% maximum growth cap (organic/inorganic)
    46. 46. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 46
    47. 47. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 47 Connection Unity
    48. 48. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 48 • Simplified Password Management with SAML Single Sign On • Manage UC from a Single Pane of Glass with Prime Unified Management • Stay Current with the Latest Microsoft Products AD 2012 Exchange 2007/2012 SP3 Outlook 2013 Office 365 Wave 15 Exchange 2013 • Extend your Users Video Experience with Video Greetings • Enable Off-Line Access to Voice Messages with .wav Attachments to Notifications • Expanded the Cisco Unity Tool Library with Message Archiver, Message Hunter & .NET SDK • Better Application Interface with API Support Enhancements • Ease Network Management and Increase Scale with HTTPS Networking • Empower Users to Manage their Mailbox Sizes with Voicemail Quota Email Notifications • Improved Telephone UE when Replying to Messages with Ability to State Recipients & Status • 100% Virtual • Increased Interoperability with Service Providers with SIP Early Offer
    49. 49. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 49 1st Phase of Video Enabling Unity Connection Enhances the Value of CUCM Integrated Video-enabled Cisco Phones and Jabber endpoints No New Licensing Requirements Cisco Unity Connection Uses MediaSense for:  Video Recording  Video Storage  Video Playback Same Core UC Video Engine as:  Video On Hold  Live Record  Remote Expert MediaSense Sold Separately *Audio Portion Always Available on Unity Connection
    50. 50. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 50 Increased Scale o 25 nodes in a Single Network o 250,000 Objects in the Directory o 100,000 Users in a Network o 150,000 VPIM/System Contacts o Optimized Replication Flexible Deployment o HTTPS Based o Hub & Spoke Topology o Centrally Managed o Can Combine with SRSV Backwards Compatible
    51. 51. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 51 Virtual Machine Support Only  VMWare Only – No Bare Metal Server Installs  Spec Based Support for All HW Vendors & Previous Versions  Refer to the CUCSPL Microsoft Interoperability  Active Directory 2012  Exchange 2013 & Office 365 (Wave 15)  Outlook 2013  Exchange 2007/12 SP3
    52. 52. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 52
    53. 53. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 53 Include .wav File with Intelligent (HTML) Notifications Enable Offline Access to Messages Disabled for Secure Messages Admin Control of Option System Wide User Enabled
    54. 54. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 54
    55. 55. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 55 Integration WebEx-Telepresence
    56. 56. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 56 TelePresence MCU or TelePresence Server VCS Expressway TMS for scheduling (TMS extensions optional) Conference Bridge + VCS + Scheduling TelePresence endpoints + Any TelePresence endpoints supported by TelePresence MCU or TelePresence Server, registered to CUCM or VCS + WebEx Meeting Center WBS 28.10+ WebEx Meeting Center with WebEx audio or TSP audio Mobile clients
    57. 57. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 57 Product Product model Min. Software version WebEx Meeting Center T28.10+ (Plus lock-down version T28) with WebEx hybrid audio or TSP audio* CUCM CUCM 8.6.2 or 9.0 VCS VCS-C, VCS-E X7.2.2 (8.1 optional) TMS TMS Extensions for Exchange TMS Provisioning Engine TMS TMSXE TMSPE TMS 14.3.1 (14.3.2 recommended) TMSXE 3.1 (optional) TMSPE 1.1 (optional) TelePresence MCU 8510, 8420, 5300 series, 4500 series, 4501, & 4200 series* 4.4 MR1 TelePresence Server 8710, 7010 3.1 TelePresence Endpoints Any supported by MCU or TS All (focused testing**) WebEx Mobile Clients iPad/iPhone (iOS) and Android Meetings 5.0*** (iOS) and 3.5 (Android) * Tested TSP Partners only – MP not supported ** TX, CTS, EX, SX, MX, C, 8900, 9900, Jabber *** no content sharing support for WET meetings
    58. 58. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 58 First Launch Bubbles: Swapped & Collapsible Panels: Status Indicators: NOTE: NBR warning box automatically removed when T29 Site detected on WX back-end by T29 PT Tools
    59. 59. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 59 WebEx Meeting Server CWMS
    60. 60. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 60
    61. 61. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 61
    62. 62. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 62
    63. 63. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 63 Update Video Systems
    64. 64. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 64
    65. 65. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 65
    66. 66. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 66
    67. 67. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 67
    68. 68. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 68
    69. 69. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 69
    70. 70. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 70
    71. 71. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 71
    72. 72. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 72 microphone
    73. 73. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 73
    74. 74. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 74
    75. 75. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 75
    76. 76. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 76
    77. 77. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 77
    78. 78. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 78 Update Jabber
    79. 79. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 79 Single Identity
    80. 80. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 80 •Video •Voice •IM/Presence •Mobile •Conferencing •Virtual Desktop
    81. 81. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 81
    82. 82. Cisco Confidential© 2010 Cisco and/or its affiliates. All rights reserved. 82 •Service Discovery •Collaboration Edge •URI Dialing •Custom Contacts •Group chat invite •Group chat rostering (inline/pending) •Secure presentation •UE Enhancements •Seamless Cloud Failover 2H CY2013
    83. 83. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 83 • CSF Device must be associated with a DN • SIP URI is associated to DN and user • Tel protocol supported • Tel:+19529678054 • SIP protocol supported • sip:joarsena@cisco.com • SIP URI as Call forward address • CUCM 9.1.2 and above • Benefits: • No need to create number translation patterns • Simplified Route Patterns • Business to Business Video Calls
    84. 84. Cisco Confidential© 2010 Cisco and/or its affiliates. All rights reserved. 84 • SAML Single Sign On • Desktop share IM only (on prem) • Self Provisioning • Persistent Chat • Multi domain support • Send to mobile • Phone mode contact list • Lotus Notes Integration • Broadcast IM • Import Contacts • Mandatory Upgrade [Cloud] • IM Service failover to UC • CUCM Self Care • IM Notification options • Desktop Share improvements • Meetings support for CWMS and WebEx 11 [Mac] • Service Discovery [Mac]CANDIDATE LIST
    85. 85. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 85 • Desktop share negotiated via IM. • Uses CUSAX in the same way as Jabber P2P audio and video. • Doesn‟t require audio call to be in place to provide desktop share. • Enables multiple desktop share use cases: Desktop share with no audio/video call Desktop share with soft phone calling Desktop share with Desk phone control Desktop share with Extend and Connect
    86. 86. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 86 Jabber for Android Smartphone 9.6 • A completely new intergraded client • FCS in Q1CY2014 Jabber for iOS 9.6 • A universal client running on both iPhone & iPad • FCS in Q4CY2013  Full UC capabilities with video  Audio, video, presence & IM within a single client  Interoperate with Cisco TelePresence endpoints  Unified CM is supported  Key New Features  Expressway support*  Service Discovery  UDS support  SIP URI Dialing  SIP over TLS & sRTP  Admin control of saving password * Jabber for iOS 9.6 will FCS with Expressway support turned off
    87. 87. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 87 Jabber for iPhone 9.5 & iPad 9.3 can view desktop sharing on video conference bridge Jabber for iPhone 9.5 Jabber for Windows 9.2 Jabber for iPad 9.3EX90 MCU
    88. 88. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 88 User just needs to enter his/her email address if Simple Configuration is setup The old manual way to log in is also available when Simple Configuration is not setup or is failed
    89. 89. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 89 Edge Collaboration
    90. 90. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 90 • Jabber Guest connects consumers and other non-Cisco telephony users with Cisco enterprise registered users via simple browser & mobile voice and video Guest/Public User Enterprise UserHTML5
    91. 91. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 91
    92. 92. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 92 • Point to Point Video • Point to Video Conference • Mid-Call control Keypad Mute Audio/Video Full-Screen Camera/ Audio device Selection Self-View • SDK‟s to embed app in business applications (desktop Web & mobile native applications) • WebRTC– a set of enhancements to HTML5 • For media, browser plugin (desktop Web) & native apps (mobile) Future – WebRTC for media URI or DN Screenshot from Beta App
    93. 93. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 93 Guest/Consumer Experience Real-Time Expert Help End-User • Desktop Browser or • Mobile Application Enterprise DMZ • Cisco Expressway X8.1 Enterprise Network • Jabber Guest Virtual Machine • Cisco Expressway X8.1 • Cisco UC Manager, Registered Endpoints • Optional: MCU Required Components
    94. 94. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential 94 User experience innovation Interoperability Intelligent scaling of resources • Ad hoc conferencing, active layout control • Interoperability with 3rd party vendors HD quality • Resource flexibility scaling to support large volume switched endpoints Cisco‟s Implementation StrengthBenefits H.265 Legacy PresentH.263 H.264 • Rigorous adherence to standards is critical • But is not enough alone • Requires an architectural strategy to manage the migration from today to the future WebRTC HTML5, VP8/H.264 H.264 SVC
    95. 95. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 95 Collaboration Edge: umbrella term describing Cisco‟s entire collaboration architecture for edge ... features and services that help bridge islands to enable any to any collaboration… …collaborate with anyone anywhere, on any device…. Collaboration Edge Architecture Core Products include Cisco Expressway CUBE TDM & Analog Gateways SRST Is Jabber VPN-less access Collab Edge? the Collaboration Edge architecture includes VPN-less access for Jabber this capability is enabled by the Cisco Expressway product specifically labeled “remote and mobile access” at the feature level delivered in the X8.1 software release
    96. 96. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 96 • Solution designed for and sold exclusively with UCM 9.1 and above • Remote and mobile access for Jabber and fixed endpoints • B2B Video and Audio for UC customers • Jabber Guest • Gateway 3rd party UC solutions (Lync, Polycom) New Offering X8.1 “Expressway C” Or Core “Expressway E” Or Edge “VCS Control” No Change “VCS Expressway” No Change VCS Expressway • Specialized video applications for video- only customer base (GK, SIP Proxy, interworking, traversal) • For customers that require endpoints to register to VCS • Gateway 3rd party UC solutions (Lync, Polycom)
    97. 97. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 97 Inside firewall (Intranet) Outside firewall VCS Expressway VCS Control Collaboration Services UCM Internet DMZ Protoco l Security Service SIP TLS Session Establishment – Register, Invite, etc. via UCM HTTP TLS Logon, Provisioning/Configuration, Directory, Visual Voicemail XMPP/X CP TLS Instant Messaging, Presence, Federation Media RFC 3711 Audio, Video, Content Share, Advanced Control (RTP/SRTP, BFCP, XCCP) Cisco WebEx Audio Video Socia l Messagin g
    98. 98. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 98 UCM 9.1 Expresswa y C Expresswa y E No Additional Cost for Virtual Edition Fixed and Mobile Users at no additional cost • Mobile and Fixed Endpoint registration • IM & Presence • Video and Audio Media Sessions • No Cost with UCM 9.x Business to Business – Concurrent Sessions • Business to Business Video and Audio Media Sessions • Expressway Rich Media Session $1500 a la carte Interoperability – Concurrent Sessions Expressway C as Gateway • MSFT Interoperability Option Key Required • Expressway Rich Media Session $1500 a la Carte for all Sessions Separate Expressway C Server required for Lync Gateway 3rd Party Video and Audio Media Sessions Lync 2013 Internet

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