Cisco Prime for IT empowers IT organizations to more effectively manage their networks and network services. Cisco Prime for IT products increase IT productivity and reduce operations costs through integrated management solutions for the network services, infrastructure, and endpoints across Borderless Networks, Collaboration, and Data Center. Cisco Prime for It products support a top-down, service-level approach that begins at the network application layer and progresses down through the services to the infrastructure. This makes it easier for IT teams to manage all phases of the network and services lifecycle. It also speeds troubleshooting and improves the delivery and predictability of services.Cisco Prime for IT products simplify network management, improve operations efficiency, reduce errors, and make the delivery of services on the network more predictable.
Unified Communications Management is complex – no way around itA large enterprise network consists of many different devices and applications (routers, gateways, servers, applications, phones…)Managing this environment can be costly requiring skills on numerous products and data management by separate interfacesHighly skilled IT staff are expensive and in high demandOngoing maintenance tasks are repetitive and time consumingWorking in a live environment where downtime (system or feature) is costly if not business impacting
IT Challenges: Has minimal IT staff to support network operations including Borderless Network devices and services Finds it time consuming to use multiple non-integrated, management products Currently upgrading or deploying the network and needs fast deployment tools Spending too much time manually troubleshooting the network Doesn’t know where to start to deploy and maintain Borderless Networks (BN) services like EnergyWise, Medianet and TrustSecIT Requirements: Complete lifecycle management for a broad range of infrastructure devices Simplified deployment and easy-to-use troubleshooting tools Save costs for power consumption and energy by deploying EnergyWise Deploying or planning collaboration technologies (video, voice and data)Cisco Prime LAN Management Solution (LMS) 4.1 Advantage: Automates lifecycle management for end-to-end Borderless Networks Simplifies deployment of new technologies, platforms and services Day-1 device support for over 600 Cisco devices and platforms Work Centers simplify managing EnergyWise, Medianet and TrustSec Cisco smart interactions deliver personalized, automated self-help troubleshooting Cisco Smart Business Architecture (SBA) templates and best practice validation
General:Supports EnterpriseSweet spot 500 users to 150KDifferentiators: Breadth and depth of Collaboration support, Day 1 - VTG alignment , Event correlation, Real-time Voice or Video or TP session monitoring with media path visibility to quickly identify and network devices causing the service degradation.Value Prop: Helps you fight competitive FUDProvisioning is all about efficient, error free rollouts and provides a dramatic return on investment. Rollouts occur faster with tools such as Quick site builder, bulk import and templates. Business policies allow you to define specific configuration & workflow rules mapped to your business which: - Dramatically simplifies configuration enabling delegation of MACs to less skilled employees (no longer do you need a CCIE for MACs). For example now a low skilled employee can configure a user simply by choosing location, employee type and level instead of configuring hundreds of technical prompts on CM and Unity. (Example: A financial institution, with offices in NY and San Francisco has 3 types of employees: brokerage, trading floor and back office. To configure a user, you would choose NY Office, Trading Floor, Manager and the user is configured. - reduce the per user configuration time. Customers can see a 10:1 reduction in the time to configure users (now 1-2 minutes) as compared to the native interfaces - ensure adherence to policies, with audit trail, and ensure consistent configurations. Assurance ensures service quality and uptime with real time monitoring of the UC infrastructure and network. PC Assurance automatically discovers your entire network (you don’t need to tell it what to do like agent based models) and builds a graphical topology, based on logical relationships of devices, of your UC and network infrastructure. Alerts are displayed allowing you to drill down to rapidly isolate issues. Notifications of alerts, through email for example, are also provided to ensure 24x7 coverage. Diagnostic tests enable proactive identification of issues in the network allowing IT managers to isolate potential problems before the end user is impacted. Tests can be run on dial plans, phone features (call, transfer, hold, park etc) as well as between network nodes (IPSLA). These diagnostic tests can also be used as a part of certification testing before a new site goes live. Real-time visualization of in-progress video collaboration session and E2E visibility into its media path Enables the IT manager to identify poor quality calls and address underlying network issues causing the quality issue. PC assurance leverages CVTQ from the phones and/or sensors placed in the network to collect MOS score data. Customized thresholds based on specific criteria (codec, phone type…) can be defined and when the voice quality of any call drops below that threshold reports and notifications are provided. Ensures objectivity in measuring voice quality. No longer do you have to depend on anecdotal complaints from end users to manage voice quality experience in your UC solution. Analytics provides historical reporting and trending on Collaboration business metrics. Reports can be customized and the data sliced and diced to meet a number of business needs. PC Analytics is most often used for resource optimization and capacity planning. The trending capabilities allow a capacity planner to anticipate when additional resources will be needed or when resources are underutilized. This is especially important to prevent service delays when ordering T1s/E1s, which typically have a long lead time, or for equipment that must be budgeted for. Additional reports include Call Volume, Feature usage, Service availability and Service Level reporting.
Includes Cisco Presence
Video endpoint provisioning is for Cisco® Unified Communications Manager-registered endpoints
Features specific to voice
Analytics*Enables administrators to analyze trends for capacity planning, resource optimization and quality of serviceQuickly determines the success of advanced collaboration technology adoption driving future investment decisions
With Cisco Prime for Enterprise, organizations gain the following benefits:Improved operational efficiencies: Reduce network errors, speed troubleshooting, and improve the delivery of services while making the network more predictable.Reduced operating expenses: Speed deployments, minimize IT staffing, and reduce training requirements with easy-to-use tools, workflows, and automated best practices that simplify network management.Lowered capital expenses: Make the most of network investments through converged management and cross-integration with existing operations, systems, and northbound processes.The innovative network management approach that Cisco Prime for Enterprise delivers helps businesses quickly achieve the value of their network applications and services. This industry-first strategy and product portfolio provides simplified and scalable network management that improves operations efficiency, reduces errors, speeds troubleshooting, and lowers the total cost of ownership (TCO).