LocalEdition
Jabber Design and Configuration
Session ID 14PT
Speaker Name
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Agenda
• Introduction
• ...
LocalEdition
Introduction
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Restrooms
Cell Phones
Em...
LocalEdition
Jabber Update
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Cisco Expressway Support...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
9.7 on Windows
• Persist...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
True or False?
“Jabber 9...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Cisco Jabber Voice 9.1
•...
LocalEdition
Service Discovery
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• Jabber’s cross platfor...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• To subscribe UC servic...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
AADAMS@EXAMPLE.COM
Jabbe...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Unified Communications
M...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• First time user login
...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• Must discover the UC s...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• Jabber will use the ‘c...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Priority Service HTTP Re...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• Jabber can automatical...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Messenger
clopez
@
examp...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
External DNS Expressway-...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• Pre-populate with UC s...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• For Mac, Android & iPh...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• When service discovery...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Important Unified CM Con...
LocalEdition
Persistent Chat
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Persistent Chat is Back ...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Summary of Requirements
...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Cisco IM and Presence Co...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
User
• Browse/join chat ...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• The catalog of chat Ro...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Chat Room Conversation
•...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
34
Notification service
...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Filters
• Able to filter...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Mentions
• While typing ...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• Chat room history is c...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• Configure database ser...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Database Sync
IDS Global...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• Choose Postgres or Ora...
LocalEdition
Federation Overview
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition 42
Jabber Identifier (JI...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
IM & Presence Multi-Doma...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition 44
Basic federation of I...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Unified CM IM
& Presence...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Unified CM IM
& Presence...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Unified CM IM & Presence...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Microsoft
IM &
Presence
...
LocalEdition
Conclusion
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
• Cisco Jabber now suppo...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
_xmpp-client._tcp.exampl...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Collaboration SRND: http...
© 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public
LocalEdition
Cisco Expressway Main Pa...
LocalEdition
Cisco livelocal2014 jabberdesignandconfiguration
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Cisco livelocal2014 jabberdesignandconfiguration

  1. 1. LocalEdition Jabber Design and Configuration Session ID 14PT Speaker Name
  2. 2. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Agenda • Introduction • Jabber Update • Service Discovery • Persistent Chat • Federation Overview • Conclusion 2
  3. 3. LocalEdition Introduction
  4. 4. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition
  5. 5. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Restrooms Cell Phones Emergency Info
  6. 6. LocalEdition Jabber Update
  7. 7. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Cisco Expressway Support Cisco Unified CM UDS Support Service Discovery SIP URI Dialing Persistent Chat* * Available only on Windows at this time. sjwindows@cisco.com
  8. 8. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition 9.7 on Windows • Persistent chat • Custom contacts • Group chat enhancement • Accessories support • Targeted FCS – March, 2014 9.6 on Mac • Mavericks support • CWMS support • Desktop alignment (screen capture, IM archiving notification, etc.) • Targeted FCS – April, 2014 9.6 on iPhone & iPad • Universal client • iOS 7 UE update* • Secure phone (SIP over TLS & sRTP) • Admin control over user saving password on the device • Targeted 9.6.1 FCS – Early April, 2014 9.6 on Android Smartphone • Unified client with video • Secure phone (SIP over TLS & sRTP) • Admin control over user saving password on the device • Targeted FCS – Early April, 2014 * Jabber for iPhone and iPad 9.6.1 or later
  9. 9. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition True or False? “Jabber 9.6 on mobile device supports SIP URI dialing.” True !!!As long as DVO-R is not enabled on the device in Unified CM.
  10. 10. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Cisco Jabber Voice 9.1 • Rebranded from previous Jabber for iPhone/Android • Separate apps in App Store/Google Play (no auto-update) • In maintenance mode (no new features) • Registers directly to Unified CM • Voice only (no video support) • No IM/presence service • No Cisco Expressway support Cisco Jabber Video 9.3 • Rebranded from previous Jabber for iPad • Separate app in App Store (no auto-update) • In maintenance mode (no new features) • Without presence service, – Registers to VCS* as phone only mode – Registers to Unified CM as phone only mode • No Cisco Expressway support
  11. 11. LocalEdition Service Discovery
  12. 12. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • Jabber’s cross platform initiative – Windows, Mac OSX, iOS & Android • Enables Jabber to automatically acquire client configuration – UC services domain – Operating mode (on-premises, cloud or hybrid) – Operating location (inside or outside corporate network) – Home cluster in multi-cluster environment • Enhances end user experience – No prompt to ask for configurations • Reduces the chance of support calls due to misconfiguration Cloud or On-Premises (Mode Detection) Client Location (Edge Detection) UC Service (Cluster & Profile Detection)
  13. 13. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • To subscribe UC services, Jabber needs to know: – Where the services are – How to authenticate the user • Such information can be provided by: – Service discovery (automatic) – Bootstrap or URL Configuration by system admin – Manual entry by end user during first time login Service Discovery Bootstrap or URL Configuration Best End User Experience The way Jabber 9.6 or later starts up is completely different from how the older versions used to do.
  14. 14. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition AADAMS@EXAMPLE.COM Jabber ID or “JID” “Jabber” DomainCluster UserID • Consider your Jabber domain carefully, you’ll live with it for a while! • Multi-modal communications address (Email, IM, Voice, Video & Federation) • User created on UC Manager (can be synced from LDAP, AD Server) • Presence domain is configured on IM & Presence Server
  15. 15. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Unified Communications Manager Jabber User [aadams@example.com] Jabber Client Jabber User [aadams] Jabber User [aadams@example.com] The result forms the JID (JabberID) of user@jabberdomain.com
  16. 16. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • First time user login – When no locally cached information available • Network change events – When the user moves from outside to inside corporate network • Transport errors (SIP, XMPP & HTTP) – When the user moves from inside to outside corporate network Note: DNS SRV lookup is performed only when there is a real-time network activity to save battery life on mobile platforms.
  17. 17. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • Must discover the UC services domain on the very first run of Jabber Option 1 – Jabber can prompt end user to enter User ID with domain name (form of email address or Jabber ID) – Jabber will use domain portion of data entered by user to resolve service type (on-premises or cloud) – Jabber will cache domain information for future logins Option 2 (Better user experience) – Administrator can provide the domain information via either Windows Installer or URL Configuration – End user is not prompted to enter the domain information (email address) – Jabber will cache domain information for future logins user@example.com
  18. 18. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • Jabber will use the ‘cached’ information to connect to UC services – No service discovery process – End user will not get prompted for email address (UC services domain) • If the connection to the login service is failed, service discovery will be triggered
  19. 19. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Priority Service HTTP Request / DNS SRV 1 WebEx Messenger HTTP CAS lookup 2 Unified CM 9.x _cisco-uds._tcp.example.com 3 Cisco Presence 8.x _cuplogin._tcp.example.com 4 Cisco Expressway _collab-edge._tls.example.com Messenger http://loginp.webexconnect.com/cas/Fede ratedSSO?org=[DOMAIN] DNS SRV Lookups DNS (internal or external) Jabber uses service discovery to learn about the operating mode • The highest priority returned record will be used for connecting to UC services • Jabber sends all requests (HTTP request & DNS queries) simultaneously no matter what is returned from each request HTTP Request to CAS DNS Queries
  20. 20. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • Jabber can automatically determine if it is inside or outside the corporate network • JCF Service Discovery component issues: – DNS queries for _cisco-uds & _cuplogin – A HTTP request to WebEx CAS • DNS SRV lookup for Expressway is initiated by JCF Edge Detection component – DNS query for _collab-edge to be made even if other records are present Internal DNS External DNS _cisco-uds _cuplogin _collab-edge _cisco-uds _cuplogin _collab-edge _collab-edge _cisco-uds _cuplogin HTTP request to WebEx CAS HTTP request to WebEx CAS
  21. 21. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Messenger clopez @ example.com Internal DNS Central UCM UDS Home UCM Cluster UCM IM/P Unity Connection WebEx Meetings Server DNS SRV lookup HTTP Request to CAS URL for example.com example.com is not WebEx domain Look for home UCM cluster Home UCM cluster address 2 2 3 5 6 4 3 UC Profiles via TFTP _cisco-uds _cuplogin Central UCM UDS address 7 User log in UCM Call Control Connect/Regi ster8 1
  22. 22. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition External DNS Expressway-E Firewall Expressway-C Internal DNS Home UDS Home TFTP IM & P DNS queries _collab-edge Establish TLS connection Request for edge config Request for edge config DNS queries _cisco-uds User authentication Respond with edge config data Respond with edge config data …. Cisco Jabber All subsequent messages …. UCM, TFTP, IM/P SRV SIP, XMPP, HTTP edge Etc. Jabber determines whether it’s inside or outside using the results from DNS SRV lookups. Outside if neither _cisco-uds or _cuplogin returns DNS SRV lookups
  23. 23. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • Pre-populate with UC services domain so the “email” prompt is not displayed • Provide separate services domains for on- premises or edge services • Settings can be specified either using: – Command Line Switches – MSI installer packaging/transformation using MST file SERVICES_DOMAIN Set to domain for login service (WebEx Messenger, Unified CM or IM and Presence Service) VOICE_SERVICES_DOMAIN Set to domain used for discovering Cisco Expressway infrastructure (_collab-edge) AUTHENTICATOR Set to authentication service name if service discovery is not used or fails (WEBEX, Unified CM or IM and Presence Server) TFTP Unified CM TFTP address if Service Discovery is not used or fails Orca MSI Editor Shown
  24. 24. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • For Mac, Android & iPhone/iPad • End user needs to download/install Jabber client prior to executing URL configuration • During download/installation, Jabber registers the ciscojabber protocol handler • Administrator creates URL & sends to users using email or wiki – ciscojabber://provision? – ServicesDomain=example.com&VoiceServicesDomain=video.example.com • As user clicks the URL, Jabber will be cross-launched & the information in the URL will be provided for service discovery
  25. 25. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • When service discovery is not used or fails • User can specify operating mode & server addresses • Manual configuration is not available for remote access operation via Cisco Expressway Manual configuration option should be considered as a last resort. It will NOT provide the best end user experience.
  26. 26. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Important Unified CM Configurations for Service Discovery • Home Cluster & UC Service Profile assignment in End User Configuration • Owner User ID Assignment in Phone Configuration (for Unified CM 9.x)
  27. 27. LocalEdition Persistent Chat
  28. 28. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Persistent Chat is Back and … even Better • Implemented features & capabilities requested by customers • More configuration granularity in IM and Presence Administration GUI • Enhanced UI design (still similar to standard group chat) • Additional database support (Oracle) • Only end-user functions at this time (administrator functions coming in a later release)
  29. 29. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Summary of Requirements • Supported only with on-premises IM and Presence Service 10.0 or higher (Not for WebEx Messenger) • Must be enabled & configured in IM and Presence Service – Otherwise, the chat room will not show up on Jabber • Requires external database – PostgresSQL 8.3.x – 9.1.1 – Oracle 11G, 10G, or 9G • Disabled in Jabber by default – To enable, use “Persistent_Chat_Enabled” key under Policies in jabber-config.xml • Requires a standard-compliant XMPP client for administration* – Recommends MomentIM client * In 10.5 release, as part of Persistent Chat Phase 2, the admin will be able to use Jabber to create/manage persistent chat rooms.
  30. 30. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Cisco IM and Presence Compliance • Three compliance vendors support the Cisco IM & Presence offering – Actiance Vantage – Verba – DataParser • Actiance and Verba provide a compliance solution that does an integration with the IM&P Event Broker interface and stores IM within their own backend DB environment • DataParser uses IM messaging that has been stored in PostgreSQL (and Oracle starting in 10.0) via the IM&P message archiver interface. It transcribes the IM sessions so that they can be stored in the company email archiving environment. They support interfaces to most of the major email archiving systems.
  31. 31. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition User • Browse/join chat rooms • Refresh the room list • Show/hide participants list • Pop-out conversation tabs • Load all the messages from the beginning of the chat room • Filter & aggregate incoming chat messages (using user- defined keywords) Administrator • Create chat rooms • Invite users to chat rooms • Kick or ban users • Ban – Remove users from a room permanently & won’t let them re-enter the room • Kick – Remove users from a room temporarily but let them re-enter the room • Revoke Voice – Allow users for read-only access to the room
  32. 32. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • The catalog of chat Rooms on the server • User can refresh list • Open or Closed rooms • Icon indicates the rooms you’re a member of • The list of rooms you’re a member of • Shows the name of the room & the subject • Listed alphabetically by room name • Shows the timestamp of the last message sent into that room • Badges/bolding indicates unread messages • Double click to open a chat room All rooms My rooms
  33. 33. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Chat Room Conversation • Integrated into Jabber conversation window • Tab icon differentiates Chat Rooms from Group Chats • Font & emoticons as normal • Ability to show/hide the participant list • Support participant list of up to 300 • Pop-out IM conversation tabs in separate windows • Not limited to chat rooms • Each tab remembers size & position • Multi-monitor support • Loads more message history from the server • Retrieves ~100 messages at a time to the beginning
  34. 34. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition 34 Notification service on hub window Notification on “My Mentions” Multiple Notifications
  35. 35. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Filters • Able to filter & aggregate incoming messages • User specified criteria • Label • Keywords and/or senders • Apply to all rooms in “My rooms” • Apply from point of creation onwards • Match messages sent even when offline Creating a filter for the phrase “SEVT” • Aggregates matched content across all chat rooms • Shows matched terms highlighted • Filter matches listed chronologically • Click a filter match to load original chat to read context
  36. 36. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Mentions • While typing in the IM input box, press “@” to bring up “mention dialog” • Search Contacts/Recents and Directory for contact • Click to start P2P chat • Can be sent in any IM conversation • When people mention me in any chat rooms in which I’m a member, that IM goes into “My mentions” filter.
  37. 37. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • Chat room history is cached locally on the client in SQLite databases • All cached chat room content is encrypted with AES 256-bit encryption • No mechanism to inspect the contents • Data location on disk: – C:Users<WindowsLogin>AppDataLocalCiscoUnified CommunicationsJabberCSFHistory<Username> • If data is deleted, Filter data will be lost
  38. 38. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • Configure database servers on IM and Presence • Enable Persistent Chat & assign database server per IM and Presence node • Configure Group Chat Administrators
  39. 39. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Database Sync IDS Global User Data Replication Unified CM Publisher Unified CM IM and Presence Service Cluster Sub-cluster 1 Sub-cluster 4Sub-cluster 2 Sub-cluster 3 ODBC Important: Each node in the Unified CM IM and Presence Service cluster requires a separate database instance for persistent chat. The database instances can share the same hardware, but are not required to. Unique Separate Database Instance Unique Database Instance PostgresSQL or Oracle database
  40. 40. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • Choose Postgres or Oracle as Database Type (Postgres by default) • When Oracle is selected, Tablespace needs to be specified • The external database can be assigned to IM and Presence Service for Persistent Chat or Message Archiver Messaging > External Server Setup > External Databases Note: IM and Presence Service does not provide the secure TLS/SSL connection to the external database.
  41. 41. LocalEdition Federation Overview
  42. 42. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition 42 Jabber Identifier (JID) can be the default user@default_domain or the JID can be based on the DirectoryURI. DirectoryURI configured in the Unified CM LDAP Directory administration, allows for IM & Presence address (JID) to be based on mail or msRTCSIP-PrimaryUserAddress. Default setting of user@default_domain allows for only a single domain, DirectoryURI allows for greater flexibility in handling multiple domains with email as the contact identifier. DirectoryURI is a global configuration; therefore, all clients in the deployment must be able to handle it. LDAP Attributes: * mail * msRTCSIP- PrimaryUserAddress 1. LDAP Sync 2. IM&P Sync of Unified CM DirectoryURI 3. DirectoryURI is used as the JID for the user
  43. 43. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition IM & Presence Multi-Domain Federation • More than a single domain for federation can be configured – Domains are automatically discovered when using DirectoryURI, or manually added by the administrator • DNS SRV records need to be published for each email domain – Each DNS SRV record should resolve to an identical set of results, where XMPP federation is a list of all XMPP federation nodes and SIP federation is the Public FQDN of the Routing IM & Presence node • Federation with multiple email domains also requires regeneration of the security certificates cup-xmpp (certificate presented to XMPP clients) and cup-xmpp-s2s (certificate presented to federated systems) – For both certificates, all domains must be included as Subject Alt Name (SAN) entries – A manual administrative configuration gives the administrator the option to pre-populate the domains to avoid having to regenerate the certificates every time a new domain automatically gets discovered
  44. 44. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition 44 Basic federation of IM/P to Cisco from an outside domain would include the following: • CUPS domain set in CUPS Admin • Configure Internal DNS SRV’s • Configure External DNS SRV’s • Add SIP Federation in CUPS Admin • Choices are aol.com or MS OCS/Lync • Add SIP Static Route(s) in CUPS Admin • Ex: .com.cisco.* next hop is Cisco’s _xmpp-server._tcp.cisco.com address • XMPP Federation Enabled in CUPS Admin
  45. 45. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Unified CM IM & Presence XMPP imp.cisco.com Jabber imandp.cisco.com IM & Presence configured using inter-domain federation between the two presence domains. For larger deployments the solution scales up by enabling further IM&P nodes as XMPP Federation nodes. Adaptive Security Appliance Adaptive Security Appliance Unified CM IM & Presence Jabber XMPPXMPP
  46. 46. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Unified CM IM & Presence XMPP SIP imp.cisco.com Edge Server Lync Jabber lync.cisco.com IM & Presence must be configured as a “Public Provider” on the “Provider” list Check “Enable communications with this provider” Enter <jabberdomain> as a provider name Enter the Public FQDN of the jabberdomain Choose “Allow all communications with this provider” Front End Server Adaptive Security Appliance DNS Records (recommended) or SIP Static Route * Not configured as Federated Domain on the Edge Server
  47. 47. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Unified CM IM & Presence XMPP SIP imp.cisco.com Microsoft Front End Lync Jabber lync.cisco.com There is an option on Cisco IM & Presence to enable direct federation; however, Microsoft states all federations must go through Edge Server Note: For contact lookup, the jabber-config.xml file will need to be configured using the full Jabber Identifier (JID) DNS Records (recommended) or SIP Static Route
  48. 48. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Microsoft IM & Presence OCS 2007 R2 Lync 2010 Lync 2013 8.6(5)+ RCC Inter-Domain Intra-Domain RCC Inter-Domain Intra-Domain RCC Inter-Domain Intra-Domain 9.1(1)+ RCC Inter-Domain Intra-Domain RCC Inter-Domain Intra-Domain RCC Inter-Domain Intra-Domain 10.0(1)+ RCC Inter-Domain Intra-Domain RCC Inter-Domain Intra-Domain RCC Inter-Domain Intra-Domain Supported Under Test – based on a backlog priority
  49. 49. LocalEdition Conclusion
  50. 50. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition • Cisco Jabber now supports URI Dial • Service Discovery allows for easier client configuration • Persistent Chat provides Jabber for Windows users with manageable static chat room capabilities • Federation capabilities have expanded to include inter-domain, intra-domain as well as partitioned intra-domain support • Overall success of Jabber deployment, for both internal and external use cases hinges on DNS configuration
  51. 51. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition _xmpp-client._tcp.example.com SRV 0 5 5222 c2s.example.webexconnect.com (for clients) _xmpp-server._tcp.example.com SRV 0 1 5269 c2s.example.webexconnect.com (for peer servers) _cuplogin._tcp.example.com SRV 0 1 8443 cup.example.com _cisco-uds._tcp.example.com SRV 1 5 8443 cucm1.example.com (Publisher) _cisco-uds._tcp.example.com SRV 2 20 8443 cucm2.example.com (Subscriber 1) _cisco-phone-tftp._tcp.example.com SRV 0 0 69 cucm.example.com (TFTP) _cisco-phone-http._tcp.example.com SRV 0 0 80 cucm.example.com (CCMCMIP) _sip._tcp.example.com SRV 0 0 5060 vcsc.example.com (VCS Control – Internal) _sip._tcp.example.com SRV 0 0 5060 vcse.example.com (VCS Expressway – External) _ciscowtp._tcp.jabber.com SRV 0 0 443 boot.ciscojabbervideo.com (Free Jabber Video) _collab-edge._tls.example.com SRV 0 0 8443 expe.example.com (Expressway E)
  52. 52. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Collaboration SRND: http://www.cisco.com/go/ucsrnd IM & Presence Product Page: http://www.cisco.com/en/US/products/ps6837/ http://www.cisco.com/c/en/us/products/unified-communications/unified-presence/index.html Inter-Domain Federation 10.0: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/interdomain_federation/10_0_1/CUP0_BK_I0607EF2_ 00_integration-guide-interdomain-federation-100.html Inter-Domain Federation 9.1: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/interdomain_federation/9_1_1/CUP0_BK_IB27169T_0 0_interdomain-federation-integration-guide-9_1_1.html Inter-Domain Federation 8.6: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cups/8_6/english/integration_notes/Federation/CUP_8- 6_Interdomain_Federation.html Partitioned Intra-Domain Federation 10.0: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/intradomain_federation/10_0_1/CUP0_BK_I264FBF0_ 00_integration-guide-intradomain-federation-100.html Partitioned Intra-Domain Federation 9.1: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/im_presence/intradomain_federation/9_1_1/CUP0_BK_PFB0D200_ 00_partitioned-intradomain-guide-911.html Partitioned Intra-Domain Federation 8.6: http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/integration_notes/Federation/Intradomain_Federation/Partitio ned_Intradomain_Federation.html
  53. 53. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public LocalEdition Cisco Expressway Main Page: http://www.cisco.com/c/en/us/solutions/collaboration/collaboration-edge- architecture/index.html Cisco Expressway Admin Guide: http://www.cisco.com/en/US/docs/voice_ip_comm/expressway/admin_guide/Cisco- Expressway-Administrator-Guide-X8-1.pdf
  54. 54. LocalEdition
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