Driving an Architecture for Government and Defense

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This executive overview will focus on how to build an effective Unified Communications (UC) Roadmap for your enterprise. Attendees will learn how WebEx, Movi, Desktop TelePresence, and collaboration tools will evolve to enable the Federal workforce to connect seamlessly from any device. Hear from seasoned professionals on what you should expect from the next generation of Telepresence technology, research and development priorities for upcoming releases, and how to apply the benefits of these innovations to support specific government missions and business objectives.

By: Ben Alves

Published in: Technology, Business
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Driving an Architecture for Government and Defense

  1. 1. 2010 Collaboration Launch & SummitRick McConnell, VP The New Collaboration Experience: Driving an Architecture for Government/Defense Ben Alves, Operations Director, US PS Collaboration SalesPresentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1
  2. 2. Broad Government Pressures… Controlling/Reducing costs Increasing community access to people and resources Improving communications and collaboration internally & externally Delivery of new critical services Increasing resource productivity Delivering mobility while protecting privacy, information, and infrastructure Business Continuity The challenge today for government is to keep pace with evolving communication & service demands while controlling costs and dramatically improving internal efficiencies.Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
  3. 3. The Need for a New Approach in Defense Traditional tools do not address these challenges Market Trends Operations Impact Personal Factors Multilateral Defense Dispersed Service Operations Anywhere Operations Personnel Device Flexibility Heterogeneous Video as a Planning Tool Trust at a Distance Environment Rapid Mobility and Int’l Expertise/Info on Interconnected Defense Deployments Demand Networks Connecting with the Siloed Tools, Applications home front & OrganizationsPresentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3
  4. 4. Challenges… Budget shortfalls driven by reduced tax base and economic challenges Sustainability issues at the Agency, Department and Federal level Increasing demand for services Declining citizen standard of living and quality of life Increasing need for accountability and transparency Ability to deliver streamlined and operationally efficient services Attract, train and retain next generation of employees The challenges to collaboration continue to mount and often overwhelm your ability to support effective and efficient workflow, citizen service and communicationsPresentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4
  5. 5. Multiple Transitions Driving Change… $38B Total Addressable In 2013, 90% of traffic on Opportunity by 2012 (GMV) networks will be Video (Cisco VNI) 5 billion mobile cellular subscribers, over ½ billion accessing the Internet (ITU, Strategy Analytics) Each month 30 billion pieces of content Android is now the #1 OS for are shared and 500 billion minutes are new smartphone buyers (Nielsen) spent on Facebook (facebook.com) 40% of professional PC’s will be Nearly 1/3 of the Collab market managed under a hosted virtual will be Hosted by 2013 (Gartner, IBSG) desktop model by 2013 (Gartner)Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
  6. 6. …and a Unique Set of Requirements Pervasive Video Cloud-based Collaboration Social Software Mobility Desktop VirtualizationPresentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6
  7. 7. Changing the Way We Work Collaborative Tools Text Voice, Video Social Networking Number of Participants Streaming Video Discussion Forums Social Video Many Video Events Wikis Blogs Contact Center Group Telepresence Email Conferencing IM One Voice Personal Documents Telepresence Desktop Video Voicemail Expanding Collaboration to include Broader, Richer InteractionsPresentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7
  8. 8. Key Market Transitions:The Workspace of the Future Video Virtual Mobile Social Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
  9. 9. Collaboration is Equal Parts Process, Culture and Technology Process Technology Culture Collaboration isn’t just about technology. We’re using collaboration to change the way we work - John Chambers, CEO of CiscoPresentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9
  10. 10. Business Value in Government Operational Productivity Strategic ROI ROI ROI Cost Avoidance Process Optimization Business Travel Savings Enhance Transformation Customer/Constituent Pursuit of New Markets Interaction Preserve Vision and Reduce Time to Market Enablement Strategy Integration of Core Apps w/ Collaboration toolsPresentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10
  11. 11. Business Value in Defense Operational Productivity Strategic Leverage legacy defense Real-time presence Collaboration with network infrastructure information for Multinational Defense Reduced travel expense servicemen/women Forces and Joint for operational planning Faster mobilization time Commands for troop deployments Home Front integration through social networkingPresentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11
  12. 12. Essential Elements of Collaboration THEN NOW Inside my Dispersed, PEOPLE organization mobile teams COMMUNITIES Hierarchy Self-organizing Documents, CONTENT Video, Voice Text Information CONTEXT Search finds you Inside the firewall, Inclusive, selective, SECURITY walled off policy-based DEPLOYMENT On premise Cloud, hybridPresentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 12
  13. 13. Real World Collaboration is Diverse, Complex Wide Variety of Collaboration NeedsCloud On-Premises Mobile, Office, Home, Inter-Company Smartphones, Tablets, Video, Voice, Web, Laptops, Thin Clients Social, Business Apps Wide Variety of Collaboration Technologies Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
  14. 14. Need a Holistic, Architectural Approach INTEGRATED COLLABORATION EXPERIENCE Wide Variety of Collaboration Needs ANYWHERE ANY DEVICE ANY CONTENTRichest Experience Secure Intra- and Inter- in Any Location Company Communications Video handled as Easily Flexible Access as Voice, Data to/from All Clients Wide Variety of Collaboration Technologies Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
  15. 15. Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 15

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