Taking UC to the Next Level-clle-2014-v2

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Taking UC to the Next Level-clle-2014-v2

  1. 1. Local Edition Taking Cisco UC to the Next Level with Collaboration Release 10.x Peter DePalma Collaboration Consulting Systems Engineer (Mid-South Select Region)
  2. 2. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Agenda • Foundational Features • Endpoint Technology • Telepresence Infrastructure • Collaboration on the Edge 2
  3. 3. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Taking My UC to the Next Level Who Doesn’t Want The Following? • Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities • Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools • Streamlined upgrade process for taking advantage of rapidly released features • Ability to proliferate video with new cost-effective and innovative collaboration endpoints while leveraging existing investments by video-enabling existing telephony endpoints • Single, easy-to-use videoconferencing infrastructure for single or multi-CUCM cluster environments servicing ad-hoc, rendezvous, and scheduled conferences with the ability to scale to thousands for live streaming, conferencing, content sharing, and VoD • Business-to-Business and Remote Access-based communication options to collaborate with any internal and external parties wherever they are regardless of their business video capabilities • Fully featured desktop and mobile client that is unified into all UC workloads while also supporting low touch deployment and simplified user onboarding
  4. 4. Local Edition Foundational Features Taking Cisco UC to the Next Level
  5. 5. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Foundational Features Highlights (See CUCM 10.x Provisioning and Dial Plan session for details)  Get Active Directory in order  Globally dial-able number in appropriate AD field  Filterable object to determine cluster membership  CUCM 9.x+ blended Identity and URI dialing  CUCM 10.x for ILS  full dial plan replication  Home Cluster discovery  CUCM 10.x for provisioning  Auto Create free Jabber IM/P Clients on AD import  Quick Add or BAT to create CSF  IVR for phones  CUCM 9.x+ for Service Discovery  UC Services and Service Profiles Configured  Jabber discovers home cluster from ILS network  Jabber Logs into home cluster, queries for UC Services  Home cluster provides assigned UC Services and Jabber will logon to each service  In summary….go 10.x for Dial Plan and Provisioning! amer.cisco.com +14085551212 85551212 pete@cisco.com UC Services IM and Presence Voice/Video Visual Voicemail WebEx Directory CTI Control AD (&(objectclass=user)(|(co=United States)(co=Mexico))) (&(objectclass=user)(|(co=United Kingdom)(co=France))) Auto-create on AD import emea.cisco.com SME or Central Cluster ILS Exchange User’s URIs User’s E.164s User’s Home Cluster AD Attribute Population telephoneNumber = +14085551212 otherTelephone = 85551212 mail = pete@cisco.com Provide Services and login instructions Service Profile _cisco-uds._tcp.abc.com.SRV 1 1 8443 cucm.abc.com
  6. 6. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition • What is it? –New (free) tool in 10.0 (replaces PAWS-M from 9.x) –Part of Unified Management strategy • What does it do? –New Installs –Cluster-wide and multi-cluster upgrade/reboot automation & orchestration –Points to ESXi APIs, installs on newly created VM –Server/Cluster migrations with version-skipping –Performs IP/hostname changes (CUCM today) –Supports from 6.1+ (on MCS or VM), to 10.0 (on VM only) • Customer / partner benefits –No more multi-hop SW upgrades: single-step from 6.1+ to 10.0 –No more “server” problems: single-step MCS to VM or VM to VM –Removes most of the “process” issues with CUCM migrations • About Software Releases –Cisco Collaboration switch to Agile software development methodologies allowing for Iterative and incremental development, rapid cross-functional changes. –Allows time to release with much fewer bugs at each iteration yielding a highly stable FCS release –Old way of thought for deploying .0 releases no longer applicable due to strict QA guidelines and system release alignment –Only 1 SU’s for 10.0 (for HCS), going strait to 10.5 (May). It is very possible, within feature parity, that 10.5 more stable than latest 9.1? –Customers will be moved to 10.5 track due to discovered bug PCD MCS 7800 (UCM 6.1+) CUCM 10.0 (UCM 8.0+) VMware/CUCM APIs Cisco Prime Collaboration Deployment (PCD) Migration to 10.x With Ease
  7. 7. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Personal Multiparty (Named Host, 4 Party)  + + + + WebEx Meetings (named host)  + + + + Unity Connection   + + + Jabber Clients    N/A N/A Expressway (remote worker support)    N/A N/A Jabber IM/Presence (includes firewall traversal)      # of Device Support Multiple Multiple Two / One One One Device Type Support Video Video Video Voice Analog / Voice Prime Collab (Standard Edition)      License Type CUWL Professional CUWL Standard UCL Enhanced+ / Enhanced UCL Basic UCL Essential Price $500 $325 $295 / $210 $125 $40 on-prem & WebEx Messenger on-prem & WebEx Messenger *Personal Multiparty Allows for up to 4 participants in a CUCM endpoint-generated ad-hoc or rendezvous video conference WebEx Meetings One Named Host subscription for 1 year for WebEx Meetings (cloud) and one user license for CWMS (on-premise); included in CUWL Pro Expressway Remote Worker Supports firewall traversal for all IM and Presence federation, as well as all types of communication to Remote Jabber clients Prime Collaboration Prime Collaboration Standard included with CUCM  = included w/ license + = optional add-on w/ license N/A = not available w/ license System Release 10 Licensing Incentives *Provides for virtualized bridging and screen licensing using the following ratios: vTS n/150 + 2 SLs n/30 + 8
  8. 8. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Taking My UC to the Next Level What do I have at this point? • Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities • Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools • Streamlined upgrade process for taking advantage of rapidly released features
  9. 9. Local Edition Endpoint Technology Taking Cisco UC to the Next Level
  10. 10. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Fix the problem of underutilized videoconferencing We are 100% about the user experience. What does that mean? Must be “delightful” Must be simple!!! Awesome aesthetics Must draw users to it *Anybody* can use it! One-button-to-push MIC60 Homogeneous Interface Touch Pad and Cisco’s collaboration applications To name just a few…. Crestron??? Cisco Telepresence Endpoint Strategy Pervasive Collaboration with User Experience CUCM Registered EX Series IOS Proximity App Jabber IOS MX700 Cisco Finesse Agent DesktopDX SeriesJabber Guest Touch 10
  11. 11. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition  Utilizes the IX control protocol  channel supported by CUCM, VCS, Conductor and TelePresence Server to control aspects of a conference  Allow users to see participant lists & control conference settings on endpoints • See indicator for the active speaker • See indicator for participant mute • Click to remove participant from the conference • Control the layout you receive from TS Cisco Touch ActiveControl Pervasive Collaboration with User Experience…  Available only on Cisco touch panels. More to come  Simplifies and creates a single Cisco Collaboration experience
  12. 12. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Touch pads are paramount to the User Experience No Remote for SX80 / MX700 / MX800 New standard GUI for both Touch 8 and Touch 10 Funded Futures Ability to share attendee list to/from WebEx Room Controls Annotation Cisco Touch Pervasive Collaboration with User Experience…
  13. 13. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition CUCM 10.x + TC 7.x EX/DX Device Templates for EM TC 7.x Sign-in key Perfect for User Video Hoteling Becomes your phone (URI, Voicemail, etc.) Call Center Video Agents (Special Customer Handling) Shared Cubicles Quiet Rooms Traveling Users (Cross-Cluster Extension Mobility) Video Hoteling with Extension Mobility Pervasive Collaboration with Adoption…
  14. 14. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition List Price $3990 Pervasive full HD Video in a small box “Telepresence in every conference room” Meant for small 1-5 person tables Specifications Supports Intelligent Proximity 1080p30 83 deg. FoV with FECC Built-in MIC, can add one external MIC Mounts on wall, above monitor or rests on table below monitor (can flip camera device and picture auto adjusts) PoE+ Both HDMI and VGA cable (auto detect) Touch 10 and FECC support summer 2014 SX10 Pervasive Collaboration with Adoption
  15. 15. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Audio on your handset, Video on your PC Unique To Cisco! Why not just go softphone? Ergonomics. We’ve found most users want and have a separate device off to the side, not included in multitasking activities on the desktop PC audio with headset does not compare to wide-band audio of a hard phone Is your laptop stable enough to run soft client with voice and video 100% of the time? Cost and lifespan of a decent headset compared to hard phone Jabber DeskPhone Video Split Media Using the Cisco Audio Session Tunnel (CAST) Protocol Wideband audio is terminated on the handset, HD Video on PC Requires Medianet MSI Driver on PC for CDP. Here’s how it works: PC’s CDP driver tells phone it’s IP address and contacts phone who is listening for CAST and session established (L3 connectivity required on TCP 4224) Phone becomes SIP/SCCP proxy between Jabber JCF and CUCM When CUCM asks phone for audio channel information, it provides its own IP address/port. When CUCM asks phone for video channel information , it provides Jabber’s IP address/port. Switchport must trust DSCP and not CoS, or video packets will be re-written to DSCP 0, as Jabber does not set CoS Works with J4W and all phones supporting CAST: 7941, 7942, 7945, 7961, 7962, 7965, 7971, 7975, 8941, 8945, 8961, 9951, 9971, 7821, 7841, 7861 79XX SCCP only Wideband Audio HD Video Desktop Video Everywhere Pervasive Collaboration with Adoption Trust DSCP or specific marking policy (not trust CoS) Cisco SIP or SCCP Phone
  16. 16. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Touch 10 Interface SX10/20 (future), MX (200G2/300G2/700/800), SX80 Int. packs MX200 G2 $17,900 list (17% reduction in price) SX80 codec-based endpoints (H.265) Between C60 and C90 (in/out), but below a C40 in price (~40% reduction) SX80 Integrator Kits MX700 Single or Dual Camera options Stand, Wall, Wall Secured mounting options MX800 Single or Dual Camera options Stand, Wall, Wall Secured mounting options Premium Resolution Included SX10/20, MX200/300 G2, MX700/800, SX80 Int. packs MX200 G2 Touch 10 P60 SpeakerTrack60 SX80 MX700MX800 New Collaboration Endpoints Pervasive Collaboration… (Covered in detail in another session)
  17. 17. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition What is HEVC / H.265? New compression standard introduced (Call for proposal) in 2010 Multiple Cisco patents adopted Main Profile H.265 complete. Other profiles yet to come (SVC, MVC) What do I get and what does it require? Higher Compression, Less bandwidth, larger resolutions (“8K”, or UHD resolution…7680x4320) Up to 50% bandwidth reduction at same quality 1080p30 @ ~768kbps Requires 5x processing to encode, 2x to decode. This means new hardware. New SX80-based endpoints have 36 cores Can I take advantage of H.265 today with Cisco? Yes, for P2P calls between Cisco endpoints based off of our newest codec. Significant benefits for greenfield deployment. CUCM 10.x and, if used, conductor XC2.3 required There are no H.265 bridges, immersive, or desktop solutions on the market today, bridging must be done at H.264 High Efficiency Video Coding (H.265) Cisco H.265 Leaders Bridge H.264 MX700 MX800 H.264 EX90 CUCM 10 Conductor XC2.3
  18. 18. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition H.264 not going away any time soon. Must support and transcode for years to come! Conversion to H.265 for existing video customers slow process Cisco can add H.265 capable endpoints to network moving forward SX80, MX700, MX800 – processing is there to handle current and future profiles Most expensive part of a video network In Future with Cisco (dates TBD) Migrate to H.265 bridge H.265 Jabber desktop (dependent on desktop HW advancements) Convert H.264 to H.265 from the edge (how TBD) If direction is Full H.265 capable network, very little loss of investment *today* with Cisco greenfield deployment High Efficiency Video Coding (H.265) When can I take full advantage of H.265?
  19. 19. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Taking My UC to the Next Level What do I have at this point? • Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities • Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools • Streamlined upgrade process for taking advantage of rapidly released features • Ability to proliferate video with new cost-effective and innovative collaboration endpoints while leveraging existing investments by video-enabling existing telephony endpoints
  20. 20. Local Edition Telepresence Infrastructure Taking Cisco UC to the Next Level
  21. 21. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Telepresence Server is direction moving forward. MCU 4.5 might be last feature release (bug fixes moving forward) Conductor in front of bridges Endpoints Registered to CUCM MRGL for ad-hoc, SIP trunk / API to conductor for Rendezvous, TMS for scheduled Bridge can be registered directly to CUCM as well Goal is to leverage a single video infrastructure across entire system for all video types: Standard/Immersive by way of ad-hoc/rendezvous/scheduled calls Will continue to expand audio-only capabilities with our TP bridges Continue to optimize bridge resources, bridge placement and media path Will continue to lead in H.265 HEVC standards body and develop SVC/MVC technologies PVDM3/4+ are voice application centric CUCM and Video Architecture Cisco’s Bridging Strategy Moving Forward
  22. 22. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Is at the heart of Cisco’s bridging strategy Conductor is a layer of abstraction between endpoints and their video bridging resources and a video policy engine It virtualizes pools of MCUs that require similar policy It leverages mixed pool resources Actual bridges run in “Remotely Managed” mode Bridging policy triggered by URI (ex. pete.hdplus@cisco.com) or by API Dynamically routes around outages and overflow conditions Options Free with 1 MCU or Telepresence Server Mid-market (cluster of 2, 50 sessions) Full (clusters of 3, 2400 sessions) Goal is consolidation bridging architecture Must understand types of audio/video conferences to understand all arch. benefits Ad-Hoc (ex. CUCM), Rendezvous, Scheduled CUCM and Video Architecture Conductor – What is it MCU 2 TP Server 1 MCU Pool Conductor API CUCM/VCS API SIP call to URI
  23. 23. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Centralized video FW/Internet Traversal Single centralized Conductor attached to all CUCMs with centralized CAC Centralized Resources servicing all types of calls (Ad hoc, Rendezvous, and Scheduled) Distributed Resources servicing all types of calls (Ad hoc, Rendezvous, and Scheduled) Integration into WebEx All devices registered to CUCM Greatly Simplified with Conductor!!! We are nearly there Unified CM Unified CM Unified CM Session Management Edition Ad hocRendezvous Scheduled videoconferencing Conductor Ad hocRendezvous Scheduled videoconferencingAudio Ad hocRendezvous Scheduled videoconferencingAudio TMS VCS-C VCS-E Comprehensive Telepresence Architecture with Conductor, FY14
  24. 24. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition … CUCM and Video Architecture Advanced Conferencing Capabilities CUCM or VCS API Managed SJC CUCM Cluster Conductor Cluster integrated into CUCM EL-CAC Intelligently route around bridge failures intelligently route around bridge failures or out-of-port situations (using reserved cascade ports*) Supports Geographic Cascading, optimally placing endpoints on MCUs to minimize bandwidth and resources. 1. Presenter at HQ dials Chair-allhands- west@abc.com joins TS1 WAN TCS SJC TS 1 SJC TS 2 MCU Pools API Controlled 3. 10 more HQ participants join allhands-west@abc.com and TS1 is full 5. Next caller joins allhands-south@abc.com, conductor starts conferences and conductor cascades from TX MCU1 to SJC TS1, and subsequent south region endpoints will join here but only requiring 1 cascade link across the WAN HQ SJC “west” region Richardson, TX “south” region TX TS 1 4. Conductor dynamically overflows to TS2 and creates a cascade link between TS1 and TS2 TX CUCM Cluster 2. TP Conductor Rule: If URI contains “allhands”, automatically record, perform analytics, and stream the conference FULL West MCU Pool South MCU Pool *TS Cascading coming August 2014. Available today on MCU x 10 x 10 1. SJC Endpoint dials rendezvous or initiates ad-hoc call, CUCM knows to put it on HQ MCUs and Conductor knows TS1 is down, places call on TS2
  25. 25. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Conductor Cluster TCS Passes .mp4 to SnS via API integration (using FTP) Capture Transform, and Share (CXS) Combining Streaming and Conferencing SIP/H.323 using H.264 Show and Share MXE w/ Pulse Analytics TCS with Windows Media Streaming Svr. SnS passes .mp4 to MXE for transcoding into various bitrates and overlays MXE Returns VoD files with analytics metadata Wowza SnS moves VoD to Wowza for scalable streaming Any Device How to I scale my video and really utilize it for mass communications, archiving, and viewing/reviewing? CXS is an extension off your video infrastructure investment Telepresence Content Server (TCS) has the video, and any video endpoint can dial it. CXS takes it from there There is no reason why a WebEx cannot be in the live meeting What can we accomplish? Create rules to automatically capture our video, transform it, and make it securely accessible Viewed from any device Scaling to thousands (multicast or ECDS) Archive it for easy and efficient viewing (PULSE) Securely extend to Internet URI contained “allhands”
  26. 26. Local Edition Extending Collaboration Outside of your Network Taking Cisco UC to the Next Level
  27. 27. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition What is it? Extending traditional business videoconferencing with WebEx Meeting Center in the cloud. It unifies on-premises telepresence and WebEx… Video Scheduling Content Sharing Recording in 360p (T29) $0 feature with existing Meeting Center contract Available with CWMS 3.0, 1H 2015 WebEx-Enabled Telepresence Extending Collaboration Boundaries
  28. 28. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Collaboration User Experience WebEx-Enabled TP Scheduling Experience Simplified scheduling, multiple methods to chose from 4 Methods of Scheduling –TMS scheduler (advanced) –Email (add to outlook invite) –Smart Scheduler –Combined WebEx / Video Outlook Plugin All methods can utilize One-Button-To-Push (OBTP)
  29. 29. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition WebEx-Enabled Telepresence Architecture and Operation VCS-C VCS-E SIP H.323 H.320 TMS-XE/PE _sips._tcp.acme.webex.com 10 1 5061  cusp1.webex.com _sips._tcp.acme.webex.com 20 1 5061  cusp2.webex.com Secure FW Traversal Bridge EWS Plugin Sends Invite Request via HTTP to WebEx which Responds with meeting info including SIP URI for videoPlugin relays WebEx info to TMS- XE and TMS which verifies resources and replies Invitations sent out from Outlook TMS-XE Monitors Mailbox to make sure room accepts (if applicable) SIP H.323 H.320 Internal WebEx Participant External WebEx Participant 3rd Party Video Endpoint MEETING TIME!!! With TMS 14.4, bridge can be registered to directly to CUCM 9+ in May. November, Conductor will be supported
  30. 30. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Taking My UC to the Next Level What do I have at this point? • Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities • Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools • Streamlined upgrade process for taking advantage of rapidly released features • Ability to proliferate video with new cost-effective and innovative collaboration endpoints while leveraging existing investments by video-enabling existing telephony endpoints • Single, easy-to-use videoconferencing infrastructure for single or multi-CUCM cluster environments servicing ad-hoc, rendezvous, and scheduled conferences with the ability to scale to thousands for live streaming, conferencing, content sharing, and VoD
  31. 31. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Unified CM & applications VCS-C/E (Expressway) Firewall Traversal AnyConnect VPN AnyConnect Layer 3 VPN Solution Secures the entire device and it’s contents Any allows users access to any ASA permitted applications & data Collaboration Edge on VCS or Expressway Session-based firewall traversal for Jabber workloads Only Jabber application allowed through Is free for Jabber with “Expressway” What is Expressway? Expressway E ~ VCS-E Expressway C ~ VCS-C Is free flavor of VCS rebranded for 100% CUCM registered endpoints Device Registrations not allowed (all on CUCM) H.323 interworking from Internet supported No need to convert off of VCS Collaboration Client Remote Access Options
  32. 32. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Jabber Clients IP Communications Immersive TelePresencePersonal TelePresence IM and Presence Visual VM Directory Inside Firewall VCS-E or Expressway Edge VCS-C or Expressway Core UCM Outside Firewall Collaboration on the Edge VCS / Expressway x8.1+ JCF Voice Video TURN Server 10.5 What will it work with Jabbers (Windows, Mac, iOS, Android) DX650 Video Room (SX, MX, C-series) XMPP Federation (x8.2) Outside corporate firewall (Public Internet) Inside corporate firewall (Intranet)
  33. 33. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Outside corporate firewall (Public Internet) Inside corporate firewall (Intranet) Inside Firewall VCS-E or Expressway Edge VCS-C or Expressway Core UCM Collaboration on the Edge High Level Operation Expanded x8.1 port range XMPP TCP/7400 HTTPS/SSH TCP/2222 HTTP for UDS TCP/8443 XMPP TCP/5222 Need Public CA Certificate on Expressway Edge (Special Requirements) Need Public or Enterprise CA Certificate on Expressway Edge Additional Internet SRV Records _collab-edge._tls.abc.com.SRV 1 1 8443 vcse.abc.com Additional Internal SRV Records _cisco-uds._tcp.abc.com.SRV 1 1 8443 cucm.abc.com 1. User Login, Domain suffix extraction (one time) 2. SRV Lookup for _collab-edge.tls.abc.com, initial connection for cert verification 3. User Logs In 4. Secure HTTP Tunnels created 5. Jabber requests service profile from CUCM 6. CUCM Replies with services and instructions 7. Jabber registers to and uses different workloads (per service profile jblow@abc.com jblow ………….. IM/P Cluster _xmpp-server._tcp.abc.com.SRV 1 1 5269 vcse.abc.com B2B IM/P Federation
  34. 34. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Native ability in browser to do voice and video (B2B, B2C) No Camera, will do audio only WebRTC is a part of HTML 5 accessed via APIs –Over 1,000,000,000 browsers already HTML 5 Ratified, but at least a year before widespread use –Only includes Google’s proprietary codec Introducing Jabber Guest … “browser-based Jabber Video” –https://sjc-jabberc-ext.cisco.com/call/88943863@cisco.com or –https://sjc-jabberc-ext.cisco.com/call/pedepalm@cisco.com Desktop and Mobile devices SDK to build around your own apps –Sample code / widgets provided HTML 5 / WebRTC What’s the deal ?
  35. 35. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Cisco Jabber Guest –Extends telepresence communication into the Enterprise via browser or mobile application. –Targeted for basic Telepresence calls –SDKs provided for custom integration of Jabber Guest functionality into your business web pages or mobile applications –Does not support VP8, plug-in required with browser –One or clustered VM, simple deployment –Free Cisco product, requires Expressway/CUCM (Expressway Rich Media Licensing) Mobile Advisor –Extends collaboration beyond simple telepresence into the Enterprise via any browser. Includes live Assist (screen & app sharing, annotations, co-browsing, content push, multi-party video, context capture & sharing, visual self service, Cisco contact center integration –Targeting more specific vertical applications –Supports VP8, no plug-in required with browsers –More complexity with added functionality –Cisco partner product with costs Cisco Browser-based solutions Compare and Contrast
  36. 36. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Secure FW Traversal Jabber Guest Operation with Expressway x8.2+ (subject to change at FCS) 1. User clicks on external URL. TLS Handshakes occur and Expressway HTTP proxy functionality sends the request to JG for validation (shown). 2. If the URL (Link) is in good form or not restricted, JG returns the WebApp and Plugin (CVPE / H.264) 3. The browser subsequently requests a call resource (ROAP GUID) 4. JG Server makes an XML-based API to VCS-C to provision TURN credentials 5. JG Server replies to browser with ROAP call GUID and TURN server destination 6. STUN Binding Request and Response and the Green Active Call Button shows up on the browser 7. Browser sends HTTP Post ROAP offer with SDP and TURN Relay IP address to JG 8. JG sends SIP invite towards destination via VCS-C, through CUCM, to endpoint 9. Endpoint and CUCM Respond to call setup 10. Jabber Guest provides the browser the VCS-C SDP answer in ROAP HTTP OK 11. Browser sends/receives media in STUN-wrapped RTP, VCS-E (un)wraps and sends/receives RTP media towards the endpoint Jabber Guest Server Expressway E (VCS-E) x8.2+ Expressway C (VCS-C) x8.2+ CUCM 8.6+ Browser HTTP and HTTP ROAP call control SIP STUN-Wrapped RTP RTP STUN/TURN XML API TLS (TCP 9443) TURN (UDP 3478)
  37. 37. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition CUCM/IMP 10.5 (May) Stability (Bug fixes to 10.0) CMR Management via CUCM user pages Jabber 9.7 Collaboration Edge VCS x8.2 (June) Collaboration Edge New Reverse Proxy support XMPP Federation HTTP for Jabber Guest Additional Stability TMS 14.4 / TMS-XE 4 / TMS-PE 1.2 (May) Part of “Knightsbridge 2” release New endpoint support O365 with Exchange 2013 support TMS Phonebooks for CUCM registered endpoints On-Prem CMR capabilities (function of TMS-PE) Core Architecture Software Releases What Version/Platform to be on next and Why Conductor XC 2.3 (May) Part of Knightsbridge 2 CMR capabilities TS 4.0 (May-June) Part of Knightsbridge 2 If doing WET and registering bridge directly to CUCM November FY14 Part of Knightsbridge 3 Conductor the center of all bridging Expect updates to TMS, Conductor, and Bridge
  38. 38. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Taking My UC to the Next Level What do I have at this point? • Comprehensive, Uniform, centrally managed system for all UC workloads with fully dynamic dial plan capabilities • Reduced administration by way of a single point of endpoint registration, simplified daily administration, reduction of operational configuration tasks, self service user configuration pages, and new migration management tools • Streamlined upgrade process for taking advantage of rapidly released features • Ability to proliferate video with new cost-effective and innovative collaboration endpoints while leveraging existing investments by video-enabling existing telephony endpoints • Single, easy-to-use videoconferencing infrastructure for single or multi-CUCM cluster environments servicing ad-hoc, rendezvous, and scheduled conferences with the ability to scale to thousands for live streaming, conferencing, content sharing, and VoD • Business-to-Business and Remote Access-based communication options to collaborate with any internal and external parties wherever they are regardless of their business video capabilities • (See Jabber Session) Fully featured desktop and mobile client that is unified into all UC workloads while also supporting low touch deployment and simplified user onboarding
  39. 39. Local Edition Wrap Up
  40. 40. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Participate in the “My Favorite Speaker” Contest • Promote your favorite speaker through Twitter and you could win $200 of Cisco Press products (@CiscoPress) • Send a tweet and include – Your favorite speaker’s Twitter handle <Speaker – enter your twitter handle here> – Two hashtags: #CLUS #MyFavoriteSpeaker • You can submit an entry for more than one of your “favorite” speakers • Don’t forget to follow @CiscoLive and @CiscoPress • View the official rules at http://bit.ly/CLUSwin Promote Your Favorite Speaker and You Could be a Winner 40
  41. 41. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Complete Your Online Session Evaluation • Give us your feedback and you could win fabulous prizes. Winners announced daily. • Complete your session evaluation through the Cisco Live mobile app or visit one of the interactive kiosks located throughout the convention center. Don’t forget: Cisco Live sessions will be available for viewing on-demand after the event at CiscoLive.com/Online 41
  42. 42. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Continue Your Education • Demos in the Cisco Campus • Walk-in Self-Paced Labs • Table Topics • Meet the Engineer 1:1 meetings 42
  43. 43. © 2014 Cisco and/or its affiliates. All rights reserved.Presentation_ID Cisco Public Local Edition Register for CiscoLive! – San Francisco 43 CiscoLive! – San Francisco May 18 – 22, 2014 www.ciscolive.com/us
  44. 44. Local Edition
  45. 45. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 45 Complete Your Online Session Evaluation • Give us your feedback and you could win fabulous prizes. Winners announced daily. • Complete your session evaluation through the Cisco Live mobile app or visit one of the interactive kiosks located throughout the convention center. Don’t forget: Cisco Live sessions will be available for viewing on-demand after the event at CiscoLive.com/Online 45
  46. 46. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 46 • Demos in the Cisco Campus • Walk-in Self-Paced Labs • Table Topics • Meet the Engineer 1:1 meetings 46

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