Real world examples of how the #IoE will benefit our world


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Real world examples of how the #IoE enabled cars, banking and shopping will change industries -

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  • As a 108-year old company with a storied legacy to uphold, Harley-Davidson wanted to be able to communicate facets of the company’s business and messages to a variety of locations, including:Corporate communications teams wanted to expand their messages beyond the company’s internal Eagle News TV NetworkNumerous stakeholders wanted to be able to see the factory floor at any time, regardless of their locationReal Time Access to Production Metrics to all stakeholders provides the ability to see the factory floor at any timeTour centers wanted to give visitors insight into the many processes that go into the manufacturing of Harley-Davidson motorcycles  The IT organization felt that it had an opportunity to help transform Harley-Davidson from “good to great” – beyond a highly respected brand and world-class assembly and manufacturing company, to a company that other organizations would admire.CHALLENGES
One of the most difficult challenges in deploying any new technology at Harley-Davidson is the ingrained culture of "the status quo has always worked, so why change it?"Although Harley-Davidson (H-D) used a limited number of digital displays, the content delivery system and display system was extremely de-centralized. A centralized, manageable solution for delivering different types of content from multiple areas of the business to digital displays, did not exist. H-D primarily used dynamic content via client-heavy scripts to drive content, which required higher-end PCs.SOLUTIONS
Harley-Davidson outlined the vision of the "ubiquitous display," which would be location-driven, rather than content-driven. Harley-Davidson first deployed Cisco’s Digital Media Suite at their York Vehicle Operations Plant with a goal of creating a flexible, sustainable, world-class “visual factory” that can be replicated at Harley-Davidson’s other locations. Cisco DMS is being used for the following functions:  Andon displaysAssembly ScoreboardsTour Center Videos and exhibitsIntra-company newsDigital EntertainmentFitness ClassesRESULTS
Harley-Davidson used the signage solution in three primary areas – Tour Center, factory floor communications and intra-company communications.For intra-company communications, the solution allowed Harley-Davidson to reduce cabling costs, as separate coaxial home-run cabling is no longer required, nor expensive video multiplexers.  In the Tour Center, cost savings are achieved by using the same systems in exhibits that are used on the factory floor. In addition, layout changes and content changes no longer require expensive third-party exhibit designers with content changes handled in-house. Finally, the solution as deployed to the factory floor saves on PC costs while providing content flexibility and remote scheduling flexibility. With a PC solution, in addition to the extra hardware costs, the content cannot be automatically managed.
  • corporate data center, orders are passed back and forth between the ERP system and the voice application to create an order in a VoiceXML page format. The VoiceXML pages are routed by the PBX system from the LAN at the data center to the WAN and then to the LAN at the appropriate facilities to fill the orders. Once they are received at the facility, they are routed over the wireless LAN to the speech technologies server, where they are turned into voice instructions. Prior to voice, an order selector would log into a kiosk in the warehouse by swiping a card. The system would then print out a paper pick list. Today, the order selector begins the shift byselecting a VoIP telephone and headset. Each phone has an IP address. When the worker logs on, a telephone connection is established with the local server. He will also use the speed dialfunction to choose to receive instructions in English, Spanish or French. At that point, he will be asked by the system for his ID. Based on the order selector’s profile, the system will give the order selector the next order to be picked. From the time the selector dials into the system, he will be connected in one continuous call unless he goes on break, goes to lunch or clocks out. The selector is then directed by voice to a slot location for picking (9). The selectors use man aboard pallet jacks and pick to a pallet. Once the selector arrives at a location, he is asked to speak the slot number and a check digit into the headset; when the digit is confirmed, the system tells him what quantity and what product should be picked.
  • is crunching big data to gain a big advantage. The Swedish car maker collects terabytes of data from embedded sensors in their cars—from their customer relationship management (CRM) systems, from dealerships, and from their factory floors. These data streams are combined and analyzed to yield early predictive information on matters like manufacturing defects that haven’t occurred yet.With hundreds of sensors and CPUs embedded throughout the car — from the brakes to the central locking system — data is now being captured for use within the vehicle itself, and also, increasingly, for transmission via the cloud back to the manufacturer. Volvo collects terabytes of data from embedded sensors in their cars—from their customer relationship management (CRM) systems, from dealerships, product development and design systems. These huge volumes are streamed into a centralized analysis hub, the Volvo Data Warehouse. Data is later analyzed to yield early predictive information on matters like manufacturing defects that haven’t occurred yet. By splicing that data together, Volvo gets pre-warned about potential issues such as mechanical problems that might have shown up later in the field and that too very early in a car’s lifecycle.
  • Real Value for 23andMe Could Be In Its Data is a DNA analysis service providing information and tools for individuals to learn about and explore their DNA. We use the IlluminaOmniExpress Plus Genotyping BeadChip (shown here). In addition to the variants already included on the chip by Illumina, we've included our own, customized set of variants relating to conditions and traits that are interesting. Technical information on the performance of the chip can be found on Illumina'swebsite.Reports on 240+ health conditionsTesting for 40+ inherited conditionsDiscover your ancestry compositionUpdates on your DNA as science advances
  • DuoFertility - http://www.duofertility.comDuoFertility SensorDuoFertility replaces the need for other fertility monitors. You don’t have to worry about measuring your temperature every day – all you have to do is wear the sensor and get on with the rest of your life! We recommend that you wear the sensor continuously in order to improve the accuracy of your temperature measurements. If you wish to you can remove it during the day, but it is very important that you remember to put it back on when you go to bed so that data from each night can be reviewed by the team.DuoFertility ReaderEvery few days the data on your Sensor is transferred to your DuoFertility Reader. This is done by simply pressing a button on the Reader and holding the Sensor nearby.  Once your data is transferred you will be able to see a simple indication of when you are most fertile from the light-scale on your reader. Keep a record of other fertility clues such as cervical mucus quality or ovulation pain, to help our experts analyze an even more detailed picture of your cycle.The Reader is available in a wide range of colors and is designed to be discreet so that it is not recognised as a fertility monitor.DuoFertility PC softwareOur experts will give you support online via the DuoFertility software as well as through phone and email. Via the software they will:show you changes in your temperature during each menstrual cycleallow you to enter more detailed fertility clues retrospectively for them to analyzereview details of any infertility medication you are taking or alternative treatments you are following
  • The Human Speechome Project - researcher Deb Roy wanted to understand how his infant son learned language -- so he wired up his house with videocameras to catch every moment (with exceptions) of his son's life, then parsed 90,000 hours of home video to watch "gaaaa" slowly turn into "water." Astonishing, data-rich research with deep implications for how we learn.We seek to better understand how children learn the meaning of words through analysis of observational recordings of child-caregiver interactions in natural contexts. Currently available corpora greatly under-sample crucial early stages of child development. As a result, our understanding of language acquisition hinges on surprisingly sparse and incomplete data. Motivated by this basic problem, Roy has begun a pilot project in which he is recording his son's development at home by gathering approximately 10 hours of high fidelity audio and video on a daily basis from birth to age three. The resulting corpus, which already contains over 100,000 hours of multi-track recordings, constitutes the most comprehensive record of a child's development made to date. This data provides many new opportunities to understand the fine-grained dynamics of language development.A principal challenge of the project is to efficiently transcribe and annotate the massive corpus. New software algorithms and human- computer interfaces will be developed that enable a small team of researchers to quickly and accurately code the raw data semi- automatically. Using these software tools, we plan to study and computationally model the early words uttered by the child by tracing back to the contexts in which they were used by adults speaking to him.For most children, language development is steady, progressive, and to a casual observer effortless. But for some children -- those with developmental delays due to biological or environmental causes -- language is a major developmental hurdle. Understanding the regularities in home environments is essential to understanding mechanisms of language acquisition, causes of delay, and ultimately appropriate intervention procedures. We believe this project will shed new light on fundamental aspects of how child-caregiver social interactions shape language acquisition.Although there are clear limits to what may be concluded from studying a single child, in the time-honored tradition of longitudinal case studies dating back to Piaget, the findings from this project may guide more extensive follow-on observational and experimental studies. Beyond the Speechome corpus, the development of an effective semi-automated data coding and analysis methodology may enable scientists to leverage high density audio-visual corpora to address numerous open questions in the behavioral sciences. TED Talk – The birth of a word:
  • Proteus digitalpill - The Food and Drug Administration hasjust approved a device that is integrated into pills and let’s doctors know when patients take their medicine – and when they don’t. Adherence to prescriptions is a serious problem, as about half of all patients don’t take medications the way they’re supposed to. But with patients doctors now becoming big brother, that statistic could change drastically.The device, made by Proteus Digital Health, is a silicon chip about the size of a sand particle. With no battery and no sensor, it is powered by the body itself. The chip contains small amounts of copper and magnesium. After being ingested the chip will interact with digestive juices to produce a voltage that can be read from the surface of the skin through a detector patch, which then sends a signal via mobile phone to inform the doctor that the pill has been taken. Sensors on the chip also detect heart rate and can estimate the patient’s amount of physical activity. More than just a way for doctors to look over their patients’ shoulders, it will allow doctors to better assess if a person is responding to a given dose, or if that dose needs to be adjusted.After clinical trials that began in 2009, the FDA approval follows approval from European regulatory approval in August 2010. Right now the FDA has only approved the chip for placebo pills, which were used in trials showing the chip to be safe and highly accurate. Proteus hopes to gain approval to use the digestible chip with other medicines. Andrew Thompson, chief executive of Proteus, says the chip has already been tested with treatments for tuberculosis, mental health, heart failure, hypertension, and diabetes.The company is currently working with makers of metformin, a drug used to treat type 2 diabetes and the most commonly prescribed drug in the world. The company also plans on adding a wireless glucose meter to their device so that dosage amount and frequency can be correlated with changes in blood glucose levels.
  • Scanadu – Real-lifetricorder: The Scanadu Scout, which you can use to measure your vital signs by just holding it to your temple for 10 seconds, is now available for $150. Get excited, Star Trek fans and self-tracking enthusiasts: your real-life tricorder is now available for pre-order.Scanadu, a startup based at the NASA Ames Research Center, has been working on a non-invasive tricorder for over two years. By the end of 2012, the company had a prototype ready--a handheld Yves Behar-designed device that tracks pulse transit time (to measure blood pressure), temperature, ECG, oximetry, heart rate, and breathing rate. A 10 second scan of a person’s temple yields data that has a 99% accuracy rate. That information is automatically sent via Bluetooth to the user’s smartphone.Today, the Scanadu Scout tricorder is available for pre-order on Indiegogo. It’s a chance for early adopters to check out Scanadu’s technology, and an opportunity for Scanadu to gather some of the data it needs for FDA approval.Anyone who opts-in will also gain access to the data of other users who have also elected to share their vitals. People will be able to tweak search parameters (i.e. body temperatures in California) to see only what’s relevant for them.
  • Many organizations will be lead to the Internet of Everything from Big Data, however, there are other large enabling assets that need to be evaluated to realize the full IoE value at stake New research shows that $1.2 trillion is up for grabs in 2013 of which companies worldwide have only captured barley half, leaving $534 billion “on the table”
  • Real world examples of how the #IoE will benefit our world

    1. 1. Cisco Public 1© 2013 Cisco and/or its affiliates. All rights reserved. Real World examples of how the #Internetofeverything will benefit the world Learn more @
    2. 2. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 2 Cisco Consulting Services More Information: Kathy O’Connell Harley-Davidson’s smart factory uses Cisco’s industrial Ethernet, wireless networks, and integrated video/digital signage to produce multiple models on same assembly floor while improving worker training Stakeholders view / make decisions based on what’s happening on factory floor New processes enable centralized location-driven “ubiquitous display” Digital media content creates world-class “visual factory” Video monitors relay real- time visual information to key stakeholders People Machine People
    3. 3. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 3 Cisco Consulting Services More Information: Kathy O’Connell Voice commands from order selector routed through supply chain network of 3,000 warehouse associates in 100 facilities • 99.8% shipping accuracy • Saved $2 million using off-the-shelf VoIP phones / standard headsets People Machine People interact with order service using voice commands New business and IT processes implemented to enable new service Voice commands converted into data to drive order through supply chain Kiosks in fulfillment facilities automatically print shipping labels Machine
    4. 4. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 4 Cisco Consulting Services More Information: Kathy O’Connell Terabytes of data from embedded sensors in cars provide real-time information to Volvo that allows engineers to improve product safety, increasing brand equity and customer satisfaction Machine Machine Engineers use information from sensors to improve car safety New processes ensure information results in improved products Data analysis yields predictive information (defects yet to occur) Sensors placed in critical locations (i.e., brakes) to gather critical data
    5. 5. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 5 Cisco Consulting Services More Information: Kathy O’Connell For only $99, human genome analysis service provides information and online tools for customers to learn about and explore their DNA for genealogy and medical health Customers send saliva sample to company for DNA analysis New processes let customers manage/share results online and track medical advances Database of customer’s results useful to drug companies or insurers Genotyping chip deciphers customer’s DNA from saliva People Machine People
    6. 6. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 6 Cisco Consulting Services More Information: Kathy O’Connell Always-on skin patch tracks fertility status, sends data wirelessly to DuoFertility reader; customers know when they can get pregnant; specialists monitor data via online service for customer counseling Customers wear flexible/comfortable patch; view key data on DuoFertility reader New processes let specialists monitor data via online service for customer counseling Data sent wirelessly to reader, uploaded to site, analyzed by fertility specialists Flexible patch collects and sends information wirelessly to DuoFertility reader People Machine People
    7. 7. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 7 Cisco Consulting Services More Information: Kathy O’Connell Human Speechome Project captures MIT researcher’s son’s life from birth to age 3 on video; 100,000 hours of data and innovative analysis techniques creating new models for human development MIT researcher records son’s life from birth to age 3 Understanding how humans learn/develop may change business processes Analyzing almost 100,000 hours of video resulting in new techniques Cameras integrated in home capture nearly 100,000 hours of video People Machine Machine
    8. 8. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 8 Cisco Consulting Services More Information: Kathy O’Connell People ingest pills that send alerts to doctors Doctors change processes to communicate with patients about medicine intake Signal from chip sent to patch, then to smartphone; doctors email patients with feedback Sand-sized chip powered by body fluids produces voltage read by wireless skin patch FDA-approved ingestible sand-sized chip integrated into pills uses body fluids to activate and send signal to smartphone alerting doctors that medicine has been taken People Machine People
    9. 9. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 9 Cisco Consulting Services More Information: Kathy O’Connell Scanadu “tricorder” measures blood pressure, temperature, ECG, oximetry, heart rate, and breathing rate by holding device to temple for 10 seconds; data sent via Bluetooth to smartphone Person holds device to temple for 10 seconds to collect data New processes let customer manage own health from gathered information Data analyzed by application on smartphone Sensors in device collect information about several vital signs/health information People Machine Machine
    10. 10. © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 10 Cisco Consulting Services More Information: Kathy O’Connell kaoconne@cisco.comMore Information: Kathy O’Connell • IoE is the next evolution of the Internet, connecting the unconnected people, processes, data, and things in your business today • IoE will generate $14.4 trillion in Value at Stake for private- sector companies globally over the next decade • IoE is worth billions today ($543 billion of uncaptured value by the end of 2013) • Real-world use cases demonstrate the potential value of IoE • Cisco Consulting Services helps firms capture more value from IOE by identifying challenges and opportunities, assessing focus areas, and conducting engagements to unlock value