Transforming Business with       Collaboration Presented By: Ian Gallagher     GM Collaboration, Cisco Canada
Empower, Engage, InnovateName | Title
Connections = Business Value                                                           “The power to bring people         ...
Empowerment + Engagement = Innovation© 2012 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   4
How Do We Get Information?
What Do People Want?“People don’t want computers.They want torelate, share, communicate, enjoy, learn,discover, analyze an...
1.3 million Android             Traffic of mobile               3 trillion minutes of videoactivations per day.           ...
“Raising the productivity of employees whose jobs    can’t be automated is the next great performance    challenge—       ...
7 AM   12 PM   5 PMASYNC SYNC
• Productive and accessible mobile workers• Effective virtual teams• Interactive and engaged employees• Strategically alig...
Work Together                                  Adapt to ChangeMore Efficiently                             and Improve Sca...
Customer Satisfaction                            Innovation & Growth                                                     •...
Productivity                    Innovation                      Growth18% Increased Productivity      Experts Everywhere  ...
reactions
MobileSecure access to information and peoplefrom any device, anywhere                            Social                  ...
“Collaboration isn’t just about technology. We’re using collaboration to change the way we work.” John Chambers
Video  Mobility                                         Cloud                   Locate and Access Remote Enable Mobile    ...
Locate and Access Remote ExpertsCreate a virtual pool ofexperts, whether co-located ordispersed within a global network.In...
Enable Mobile Workers and BYODIncrease employee productivityby allowing anytime, anywhereaccess.Improve job satisfaction b...
Collaborate with External OrganizationsEasily share information, interact in realtime, and communicate across multiplechan...
The Collaborative WorkspaceMOBILE   SOCIAL   VISUAL   VIRTUAL
© 2012 Cisco and/or its affiliates. All rights reserved.   Cisco Confidential   22
© 2013 Nielsen IT Consulting. All Rights Reserved.
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Kya 2013 collaboration business value igallagh

  1. 1. Transforming Business with Collaboration Presented By: Ian Gallagher GM Collaboration, Cisco Canada
  2. 2. Empower, Engage, InnovateName | Title
  3. 3. Connections = Business Value “The power to bring people together at critical moments, is key to aggregating and amplifying the impact of employees” Harvard Business Review© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
  4. 4. Empowerment + Engagement = Innovation© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
  5. 5. How Do We Get Information?
  6. 6. What Do People Want?“People don’t want computers.They want torelate, share, communicate, enjoy, learn,discover, analyze and create.”Gartner© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
  7. 7. 1.3 million Android Traffic of mobile 3 trillion minutes of videoactivations per day. business data will reach content will cross the Internet(9/2012, Google) 2.5 Exabytes per month each month in 2016, up from in 2016, the equivalent of 735 billion in 2012. (Cisco VNI)64% of smartphones sold 853,174 DVDs per hour. (Ciscoare Android devices. (Q2/2012 VNI)Gartner)Users share 3.5B pieces of Nearly 1/3 of the In 2016, mobile data trafficcontent on Facebook, each collaboration market will be alone will be 5x larger thanweek. (1/2012) hosted by 2013. the volume of the entire58% of the Fortune 500 (Gartner, IBSG) global Internet in 2005. (Cisco VNI)have corporate Facebookpages.
  8. 8. “Raising the productivity of employees whose jobs can’t be automated is the next great performance challenge— and the stakes are high.” McKinsey & Company, The 21st Century Organization© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
  9. 9. 7 AM 12 PM 5 PMASYNC SYNC
  10. 10. • Productive and accessible mobile workers• Effective virtual teams• Interactive and engaged employees• Strategically aligned organization• Flexible and innovative working options• Satisfied and loyal customers• New and innovative IT models
  11. 11. Work Together Adapt to ChangeMore Efficiently and Improve Scale andand Effectively Speed Sustainable Differentiation Unlock New Models to Increase Customer Value
  12. 12. Customer Satisfaction Innovation & Growth • Collaborate from within business apps • Locate & access remote experts • Extend telephony with video• Provide multichannel customer service •Collaborate with external organizations • Monitor social media Productivity • Enable meetings with remote attendees • Incorporate video into meetings • Create communities and team workspaces • Enable mobile workers and BYOD Cost Control Employee Engagement • Consolidate communications • Create flexible work areas/office space • Support teleworkers & branch offices • Deliver rich media for virtual desktops • Deliver online events & training
  13. 13. Productivity Innovation Growth18% Increased Productivity Experts Everywhere 20% Higher Sales Closure RatesMeetings with Remote Locate & Access Provide MultichannelParticipants Remote Experts Customer Service30% Faster Planning Virtual Interviews & Training Saved $190 MillionCommunities & Team Workspaces Video Meetings and Accelerate Integration Online Events & Training of Major Acquisition
  14. 14. reactions
  15. 15. MobileSecure access to information and peoplefrom any device, anywhere Social Find expertise and information; enable proactive customer interaction. Visual Enable high-quality interaction from anywhere, in real-time and offline Virtual Deliver agility and scale on demand; create rich media with VDI economics
  16. 16. “Collaboration isn’t just about technology. We’re using collaboration to change the way we work.” John Chambers
  17. 17. Video Mobility Cloud Locate and Access Remote Enable Mobile Experts Collaborate withWorkers and BYOD External Organizations
  18. 18. Locate and Access Remote ExpertsCreate a virtual pool ofexperts, whether co-located ordispersed within a global network.Instantly interact with experts face-to-face in any easy-to-use, virtualized manner structuredto help ensure effectivecollaboration.
  19. 19. Enable Mobile Workers and BYODIncrease employee productivityby allowing anytime, anywhereaccess.Improve job satisfaction by providingmore flexible work options.Save costs by allowing employees touse and manage their own devices.
  20. 20. Collaborate with External OrganizationsEasily share information, interact in realtime, and communicate across multiplechannelsWorking with external organizations is aprimary way to expand rapidly into newmarkets.
  21. 21. The Collaborative WorkspaceMOBILE SOCIAL VISUAL VIRTUAL
  22. 22. © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
  23. 23. © 2013 Nielsen IT Consulting. All Rights Reserved.

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