Come Together: BusinessTransformation and Success Achieved Through Collaboration
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    Come Together: BusinessTransformation and Success Achieved Through Collaboration Come Together: BusinessTransformation and Success Achieved Through Collaboration Presentation Transcript

    • Come Together: Business Transformation and Success Achieved Through CollaborationNitin Kawale, PresidentCisco Canada
    • The Productivity Crisis "Canadas recovery is progressing, but it is relying heavily on sweat and toil, and not on brains and innovation." - Douglas Porter, Bank of Montreal economist"For too long, we as a country depended on a lower dollar, weused it as a crutch. Weve got to get over that, and live with a dollarat par, or close to it, and find more innovative ways to do things." - Harry Hall, president, Aberfoyle Metal Treaters Ltd. of Guelph, Ont. Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
    • Productivity in Decline Declining productivity means we’re missing opportunities Productivity investment per Canadian worker is 60% of US levels 14th among OECD nations for innovation performance and productivity Canada’s capacity for innovation and ability to absorb and deploy technology ranked 18th in the world Canada labour productivity growth is declining:  1.9% annual average each year during the 1990s  0.7% annual average from 2000-2009 Canada needs 4X current rate of productivity and sustain it for 15 years to close to Canada-US gap Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
    • Productivity Drives Standard Of LivingCompound Productivity Growth100% 5% Standard of Living Doubles in 14 Years 75% 3% Standard of Living Doubles in 24 Years 50% 1% Standard of Living Doubles in 72 Years 25% 0 9 18 27 36 45 54 63 72 Source: Net Impact Study Years Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
    • Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
    • The Internet Of “Things” 14 billion connected devices 50 billion by 2020300 million connected devices 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Everything is connected – cars, buildings, hospitals, schools, government Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Source: Forrester Research 6
    • Social Media and Canadians  70% use social media  Canadians among the busiest users of social media  LinkedIn has more than 2 million Canadian members  16 million Canadians on Facebook  47% use Twitter  58% of Canadians say they have blogged  61% of businesses track what’s being said about them onlineSource: Marketing Breakthroughs, 2009 Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
    • Implications For The Future Of WorkHow we work Who We Work When we Where we work What tools we With work use COLLABORATION IS MORE CRITICAL THAN EVER COLLABORATION IS MORE CRITICAL THAN EVER Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
    • Business ImperativesDuring Challenging TimesCost Employee Customer Competitive BoundarylessReduction Productivity Intimacy Differentiation Organization Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
    • Conferencing Wikis 62k users 378k pages 533m mins/qtr. 561k edits/qtr. 62% growth Y/Y 58% growth Y/Y Video TelePresence 25k videos 802 units 111k views/qtr. Growth in 84.5k meetings/qtr. 38% growth Y/Y IWE Collaboration Services is 62% growth Y/Y 84 Communities Exploding! 1.2m hits/qtr. 95% growth Y/Y Forums Instant messaging 6k threads 103k users 22k messages/qtr. 14m IM chats/qtr. 65% growth Y/Y Directory 3.0 27k Expertise profiles 4.9m searches/qtr. 13% growth Y/YPresentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
    • Cisco’s Collaboration Initiatives FY09 Benefits from 7 Distinct Collaboration Programs In FY09, Cisco Achieved $1.052B in Net Benefits from Web 2.0 Collaboration Solutions, up from $691 M in FY08  Connected Workspace $11.5 M Innovation  Mac Wiki $ 5.5 M  C-Vision and Video Blogs $11.1 M  Expertise Locator (SOAR) $108.6 M Growth  Sales Productivity (NEW) $ 15.4 M  Remote Collaboration (TP / WebEx / UC) $601.3 MProductivity  Telecommuting $298.7 M Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Total: $1.052 B 11
    • Cisco on Cisco Proof PointsProductivity Transforming How We Work Virtual Global Annual Sales Conference • 20,000 global participants • 90 countries, 270 cities • 211 million air miles avoided • 88 hrs of consecutive events • Streaming video • Integration of 7 technologies • 90% cost savings • Highly engaged employee experience Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
    • Case Study: An Energy Company 12 telepresence facilities Usage: 5 out of 8 hours* each business day Travel avoidance: 40%* of meeting avoid travel 30%* of participants would have travelled Travel costs saved: $1.15M* in 2009 (actual) $2.09M* in 2010 (projected) $2.23M* in 2011 (projected) Payback: <90 days* for a 500 unit Three-year net economic benefit = $3.09M**This is data that comes from the customerPresentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
    • VideoPresentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
    • Collaboration Drives Business Value Cost Employee Customer Competitive InnovationReduction Productivity Intimacy Differentiation Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
    • The Road Ahead Enrich your ability to collaborate  It delivers measurable value  It drives success – through empowering employees, customers and partners. Allows you to draw the innovation and talent from your organization Our world is changing fast  We live in a collaborative world of social media users  We can’t afford not to be part of the conversations taking place about our brands Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
    • “Generally, most people want to be effective, productive, and feel as though they contribute. As a company, you need to provide the means (foundation). Do that, and people willindividualize what they’re given. They’ll embrace it and show you some fantastic things.”Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
    • Presentation_ID © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18