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This presentation will discuss Cisco’s distinct approach to collaboration in the cloud, the collaboration applications architecture and the future of the workspace.

This presentation will discuss Cisco’s distinct approach to collaboration in the cloud, the collaboration applications architecture and the future of the workspace.

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    Collaboration in the Cloud Collaboration in the Cloud Presentation Transcript

    • Collaboration in the Cloud Satoshi Takano Enterprise Collaboration© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • 1 Cisco’s distinct approach to collaboration and the cloud© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • 1 Cisco’s distinct approach to collaboration and the cloud 2 Collaboration Applications Architecture© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • 1 Cisco’s distinct approach to collaboration and the cloud 2 Collaboration Applications Architecture 3 Future of the Workspace© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • 1© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • do the most important things© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Interoperable, Open Architecture© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Interoperable, Open Architecture Secure Inter-Company© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Interoperable, Open Architecture Secure Inter-Company Pervasive Video© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Interoperable, Open Architecture Secure Inter-Company Enterprise Pervasive Video Social Software© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Interoperable, Open Architecture Secure Flexible Inter-Company Consumption Models Integrated Experience Enterprise Pervasive Video Social Software© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Enabling Cloud Applications/Services by Uniquely Combining the Unified Data Center and Cloud Intelligent Network© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Enabling Cloud Applications/Services by Uniquely Combining the Unified Data Center and Cloud Intelligent Network Tailored Solutions for Building Clouds Enable customers to build and operate private, public or hybrid clouds© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Enabling Cloud Applications/Services by Uniquely Combining the Unified Data Center and Cloud Intelligent Network Tailored Solutions Rich Ecosystem of for Building Clouds Integrated Solutions Enable customers to build Enable customers to and operate private, deploy tested, best of public or hybrid clouds breed solutions© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Enabling Cloud Applications/Services by Uniquely Combining the Unified Data Center and Cloud Intelligent Network Tailored Solutions Rich Ecosystem of Innovative for Building Clouds Integrated Solutions Cloud Services Enable customers to build Enable customers to Enable cloud services and operate private, deploy tested, best of including people-centric public or hybrid clouds breed solutions collaboration and other applications© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • PCs & Macs Android & iOS Tablets Smart PhonesSupport user choice and experience while maintaining security© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • 36% Use a smartphone J.D. Power and Associates 2012© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • 54% Use a smartphone J.D. Power and Associates 2012© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Customer Collaboration Employee CollaborationBalance personal productivity with enterprise-class control© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Across All Devices Any Time, Any PlacePoor experiences can result from incompatible systems and poor media handling© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Cloud-Based Applications Thin ClientsChallenge is to provide rich media and consistent user experience across hosting models© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • PC World Post-PC World Devices Client OSApplications Server Architecture© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Unified Communications© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Unified Communications Telepresence© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Unified Communications Collaboration Applications Telepresence© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Unified Customer Communications Collaboration Collaboration Applications Telepresence© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Unified Customer Communications Collaboration CLOUD Collaboration Applications ON PREMISE Telepresence© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Unified Customer Communications Collaboration Cisco Unified Communications Manager CLOUD Collaboration Applications ON PREMISE Telepresence© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Network MediaNet ready Core networking© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Video TelePresence Capture & Share Network MediaNet ready Core networking© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • IP Communications Video IP Telephony TelePresence Capture & Share Network MediaNet ready Core networking© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Desktop PC Mac On the Desk Video Conference Rooms Portable device BlackBerry iPhone iPad Android Symbian Mobility Telephony / Voicemail Instant Messaging & Presence Inside and Outside the firewall Web & Audio Conferencing Single click join meeting Call-back to join meeting© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Single Tenant Co-location CustomerOperating System Customer Infrastructure© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Disaster Recovery Virtual Compute Desktop aaS IaaS VDI Private/ Public Offers Dev Test High Perf Single QA Env Computing Tenant Multi-tenancy Co-location Customer Computer, Storage,Operating System and Network Customer Infrastructure© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • IM Web TP Disaster Conf. Recovery Virtual Collab Compute Desktop aaS IaaS VDI Private/ Public Voice Video Offers Dev Test High Perf Single QA Env Computing Tenant Collaboration Multi-tenancy Co-location Hosted & Computer, Storage, Managed Services Customer (Application Relevance)Operating System and Network Customer Infrastructure© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • IM On- Web TP Demand Disaster Conf. Recovery Virtual Collab Compute Desktop aaS IaaS VDI Private/ Public Voice Video Offers Dev Test High Perf On Demand Single QA Env Computing Tenant Applications Collaboration Business Process Integration Multi-tenancy (Business Relevance) Co-location Hosted & Managed Services Application Relevance Customer Computer, Storage, (Application Relevance)Operating System and Network Customer Infrastructure© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Cloud Infrastructure TelePresence Virtual Experience Collaboration as a Service Exchange Service Infrastructure Services IM On- Web TP Demand Disaster Conf. Recovery Virtual Collab Compute Desktop aaS IaaS VDI Private/ Public Voice Video Offers Dev Test High Perf On Demand Single QA Env Computing Tenant Applications Collaboration Business Process Integration Multi-tenancy (Business Relevance) Co-location Hosted & Managed Services Application Relevance Customer Computer, Storage, (Application Relevance)Operating System and Network Customer Infrastructure© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • 2© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Network ServicesCisco Network Layer Medianet Policies Security Tagging© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Data Aggregation Layer Web 2.0 Data Multiway Video Transactional Document HR Data Metadata repository System Data Repository Off-Prem Data On-Prem Data Network ServicesCisco Network Layer Medianet Policies Security Tagging© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Web Services Layer Document RSS Video Wiki Blogs Forums Management Access Transactional SOA App Email Calendar Meetings IM Conferencing Directory Ciscopedia TaggingData Aggregation Layer Web 2.0 Data Multiway Video Transactional Document HR Data Metadata repository System Data Repository Off-Prem Data On-Prem Data Network ServicesCisco Network Layer Medianet Policies Security Tagging© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Data Access Policies Layer (entitlements, identity management, authentication)Web Services Layer Document RSS Video Wiki Blogs Forums Management Access Transactional SOA App Email Calendar Meetings IM Conferencing Directory Ciscopedia TaggingData Aggregation Layer Web 2.0 Data Multiway Video Transactional Document HR Data Metadata repository System Data Repository Off-Prem Data On-Prem Data Network ServicesCisco Network Layer Medianet Policies Security Tagging© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Web Services APICommon Application Services Layer to transactional system Search Grouping Notification Content Exposure Collaboration Tagging (CRM, ERP)Data Access Policies Layer (entitlements, identity management, authentication)Web Services Layer Document RSS Video Wiki Blogs Forums Management Access Transactional SOA App Email Calendar Meetings IM Conferencing Directory Ciscopedia TaggingData Aggregation Layer Web 2.0 Data Multiway Video Transactional Document HR Data Metadata repository System Data Repository Off-Prem Data On-Prem Data Network ServicesCisco Network Layer Medianet Policies Security Tagging© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Transformational /UI Layer (any device, anywhere, anytime) Web Services APICommon Application Services Layer to transactional system Search Grouping Notification Content Exposure Collaboration Tagging (CRM, ERP)Data Access Policies Layer (entitlements, identity management, authentication)Web Services Layer Document RSS Video Wiki Blogs Forums Management Access Transactional SOA App Email Calendar Meetings IM Conferencing Directory Ciscopedia TaggingData Aggregation Layer Web 2.0 Data Multiway Video Transactional Document HR Data Metadata repository System Data Repository Off-Prem Data On-Prem Data Network ServicesCisco Network Layer Medianet Policies Security Tagging© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Collaboration Applications Layer Directory Communities Integrated Workforce Experience PortalsTransformational /UI Layer (any device, anywhere, anytime) Web Services APICommon Application Services Layer to transactional system Search Grouping Notification Content Exposure Collaboration Tagging (CRM, ERP)Data Access Policies Layer (entitlements, identity management, authentication)Web Services Layer Document RSS Video Wiki Blogs Forums Management Access Transactional SOA App Email Calendar Meetings IM Conferencing Directory Ciscopedia TaggingData Aggregation Layer Web 2.0 Data Multiway Video Transactional Document HR Data Metadata repository System Data Repository Off-Prem Data On-Prem Data Network ServicesCisco Network Layer Medianet Policies Security Tagging© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Mobility IP Communications TelePresence DesktopDevices LayerCollaboration Applications Layer Directory Communities Integrated Workforce Experience PortalsTransformational /UI Layer (any device, anywhere, anytime) Web Services APICommon Application Services Layer to transactional system Search Grouping Notification Content Exposure Collaboration Tagging (CRM, ERP)Data Access Policies Layer (entitlements, identity management, authentication)Web Services Layer Document RSS Video Wiki Blogs Forums Management Access Transactional SOA App Email Calendar Meetings IM Conferencing Directory Ciscopedia TaggingData Aggregation Layer Web 2.0 Data Multiway Video Transactional Document HR Data Metadata repository System Data Repository Off-Prem Data On-Prem Data Network ServicesCisco Network Layer Medianet Policies Security Tagging© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 52
    • Quad Jabber Social Collaboration WebEx Rich, Real-Time Communications Virtual Meetings Group One-one; Many-to-many Real-time One-to-few Real-time and Real-time asynchronous© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • WebEx Jabber Quad© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • All-in-One UC Application Collaborate from Any Workspace  Voice, video, voice messaging  PC, Mac, tablet, smart phone  Desktop sharing,  On-premises and cloud conferencing  Integration with Microsoft  Presence and IM Office© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • • Simple, intuitive user experience• Connects with voice• Voice: Soft phone or desk phone control High-quality audio Manage calls (transfer, hold)• Video: Rich experience: high definition, multiparty Industry standard (H.264), interoperable• Share desktop, initiate WebEx meetings© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • By the way…© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • By the way… Instant Messaging and Presence is now FREE© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Cisco Presence Light-ups Cisco Click to IM/Call© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • SDK to Collaboration-Enable Web Applications Easily add collaboration Voice Video to web applications and business processes IM/Chat Presence Extends collaboration Voice mail to public and private cloud applications Web Conferencing© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • • Jabber for Windows – HD video - Precision Video Engine (PVE) • PVE delivers HD to more users, from more places HD video on lower performance computers (dual core) ClearPath technology – Better performance over unmanaged networks© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Extend TelePresence and Unified Communications to the iPad • Integrated Presence/IM and Voice/Video • High-quality video experience • Interoperate with all Cisco TelePresence endpoints • Deployment flexibility with on-premises and on-demand© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Scheduled Meeting Desktop User TelePresence Desktop User External Internal One-button join Schedule Meeting Single-click to join initiates WebEx and TP WebEx client video and audio Send Invite auto-initiates Join Meeting Enable Video Enable Video Join Audio via Jabber softphone Join Meeting Content Share Record© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • DMZ to Internet for external videoconferencing VCS H.323 video Expressway endpoints Scheduling Telepresence Content Server to VCS (for videoconference MXE WebEx recording) CTS-Manager Polycom Clients VCS Control Scheduling API H.264 360p Video Jabber / H.264 XVGA Data CUCI Control CUCM CTMS SIP AudioTPS/MCU/MSE Conference SIP CTS © 2011 Cisco and/or its affiliates. All rights reserved. SBC Cisco Confidential
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 70
    • PSTN 3G/4G Mobility Network HCS Apps HCS Apps HCS Apps VMWare ESXi Server Hosted Private Cloud HCS PARTNER CLOUD UC on UCS UC on UCS UC on UCS UC on UCS HCS Management Customer 1 Customer 2 Customer 3 Customer 4 Customer 5 Large Enterprise Pure Hosted Hybrid On Premises Hosted Private Network REMOTE MANAGED© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Unified Communication & Collaboration Applications Services Product Unified Communications Manager, Voice & Video Unified IP Phones, Jabber Voice Mail & Unity Connection Integrated Messaging Instant Messaging Unified Presence, Jabber & Presence Unified Mobility, Mobile Clients Mobility Services IMS Integration Meetings WebEx Meeting Center Customer Collaboration Contact Center Roadmap :: Cisco HCS is architected to support the complete Cisco Collaboration Solution including Cisco Quad and Cisco TelePresence© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • HCS Management System© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • HCS Management System Service Fulfillment • Fast UC Service creation and delivery • Integrated, automated multi- customer service activation and management • User friendly self service and centralized management portals© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • HCS Management System Service Fulfillment Service Assurance • Fast UC Service creation and • Unified view into service delivery performance and availability • Integrated, automated multi- • Proactive monitoring and customer service activation and diagnostics management • Expedite troubleshooting and • User friendly self service and resolution of issues centralized management portals • Speed deployment and capacity planning Escalate / Monitor Diagnose Troubleshoot© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • HCS Management System© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • HCS Management System Customer Portal • Customer and location based management • Customize and standardize feature packages • Determine numbering plans for individual locations • Add and change users and services • View billing and usage reports© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • HCS Management System Customer Portal End User Portal • Customer and location based • View and make changes to voice, management voicemail, mobility and presence • Customize and standardize feature services packages • Promote discovery of UC features • Determine numbering plans for directly to the users individual locations • Add and change users and services • View billing and usage reports© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 79
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Industry-leading Cisco TelePresence multipurpose and personal endpoints© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Industry-leading Cisco TelePresence multipurpose and personal endpoints Cisco TelePresence Callway: a new subscription-based service from the Cisco Collaboration Cloud© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Industry-leading Cisco TelePresence multipurpose and personal endpoints Cisco TelePresence Callway: a new subscription-based service from the Cisco Collaboration Cloud Cisco TelePresence experience – now with an ROI for small and medium-sized businesses© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Company Site Endpoints Cisco Collaboration Internet Cloud Cisco TelePresence Callway •Cisco Telepresence Infrastructure Business grade Hosted Telepresence Infrastructure • Endpoint & operated, • Cisco owned Registration live support • Call and Session control • Standards-based interoperability • Video Conferencing units Callway Subscriptions • Secure, Reliable, Scalable • H.323 Gateways • Management suites • Unlimited video calling • Integrated data sharing • Conferencing options© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • 1. Endpoints EX60 / C20 C40 Profile 42” E20 MX-200Choose Across EX90 Quick Set Codec (C20, C40)Cisco EndpointPortfolio© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • 1. Endpoints EX60 / C20 C40 Profile 42” E20 MX-200Choose Across EX90 Quick Set Codec (C20, C40)Cisco EndpointPortfolio 2. Callway Standard Premium Subscriptions Select Callway Subscription Plan MeetMe Jabber Video (Movi)© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • 1. Endpoints EX60 / C20 C40 Profile 42” E20 MX-200Choose Across EX90 Quick Set Codec (C20, C40)Cisco EndpointPortfolio 2. Callway Standard Premium Subscriptions Select Callway Subscription Plan MeetMe Jabber Video (Movi) 3. Broadband Internet Access SMB customer use their existing or select their own Broadband for Business Internet Service Provider© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 89
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Others 16% Adobe 5% InterCall 6% Cisco 47% WebEx 47% Market Share Microsoft 10% Cisco WebEx Leads the Market Citrix 16% Total: $357M Source: Frost & Sullivan, 4Q’11© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • 16 global collaboration hubs 6.2 million meetings/month 20+ million attendees/month 1.2 billion meeting minutes/month New Hub Existing Hub Cisco Collaboration Cloud© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • 3+ Million© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • #1 Business App© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Prepare Meet Follow up© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 95
    • Meet Follow up Prepare • Share docs • Send action items • Talk, chat • Watch recording • Invite team • Watch demo • Track progress • • Set agenda • Edit together Schedule next one • Post doc for review • Respond to questions • Outlook© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 96
    • Follow up Prepare • Send action • Invite team • Set agenda • Post doc for Meet items • Watch recording • Track progress review • IM to remind • Share docs • Schedule next one • Audio. Video, chat • Watch demo • Edit together© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 97
    • Prepare Meet • Invite team • Set agenda • Post doc for • • Share docs Talk, chat Follow up • Watch demo review • IM to remind • Edit together • Take notes • Watch recording • Track progress • Continue discussion© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 98
    • Cisco WebEx Meeting WebEx WebEx LoB IM & Spaces Meetings Mobile Centers Presence Cisco Integrations Single Identity, Administration and Open APIs Cisco Collaboration Cloud© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Cisco WebEx Meeting WebEx WebEx LoB IM & Spaces Meetings Mobile Centers Presence Cisco Integrations Single Identity, Administration and Open APIs Cisco Collaboration Cloud  Agenda  Invitee list  (Previous) Comments  Attach Documents & Files  Recording • Meetings Notes, Action items • All Content indexed for search (title, agenda, notes, files, invitee list) *WBSXX (Train) meetings/sessions excluded© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 101
    • Cisco WebEx Meeting WebEx WebEx LoB IM & Spaces Meetings Mobile Centers Presence Cisco Integrations Single Identity, Administration and Open APIs Cisco Collaboration Cloud • Share files before, during and after the meeting • Attachments, Recordings • Upload (up to 200MB, single/multiple files) • Versioning • Web Docs • Comment, Move, Lock, Version History, Rename & Follow *Recording private sharing available though the Meeting Space page© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Cisco WebEx Meeting WebEx WebEx LoB IM & Spaces Meetings Mobile Centers Presence Cisco Integrations Single Identity, Administration and Open APIs Cisco Collaboration Cloud • Corporate Directory • Personal Directory: your buddies • Imported Contacts • Only active Centers show up • Notice the branding!© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Cisco WebEx Meeting WebEx WebEx LoB IM & Spaces Meetings Mobile Centers Presence Cisco Integrations Single Identity, Administration and Open APIs Cisco Collaboration Cloud • Rich, engaging experience for new users (video tutorials) • New in-product help to support self service, FAQs, additional customer links. • What’s new© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Cisco WebEx Meeting WebEx WebEx LoB IM & Spaces Meetings Mobile Centers Presence Cisco Integrations Single Identity, Administration and Open APIs Cisco Collaboration Cloud • Schedule a meeting Home Meetings Contacts • Start an Instant Home Meetings Contacts Jabber© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Cisco WebEx Meeting WebEx WebEx LoB IM & Spaces Meetings Mobile Centers Presence Cisco Integrations Single Identity, Administration and Open APIs Cisco Collaboration Cloud • HD Video via CSF • Avatars – pictures from Chat are re- used© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • iPhone, iPad, Blackberry & Windows Mobile Android Mobile Devices© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • 3© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Extend© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Rich Media Enabled VXI Endpoint VXC 6215 Supports VOIP and Video App App Data conferencing Desktop O/S Desktop Virtualization S/W VMware/Citrix Signalling Hypervisor VMware/Citrix Cisco CallEnd User Manager VXC 4000 Enables PC to support VOIP with VXI Signalling VM VM VM Connection VM VM VM VM VM Broker Media Flow outside of Display Protocol Data Center © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Zero Clients Zero Clients Software Thin Client Enterprise Tablet Appliance VXC 2100 Series VXC 2200 VXC 4000 VXC 6215 Cisco Cius Series Shipping Shipping Shipping Shipping Shipping© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • • Cisco Validated Designs (CVDs): Citrix XenDesktop VMware View• Growing partner ecosystem including: NetApp, EMC, Intel, Wyse, Samsung, AppSense, Microsoft, McAfee LiquidwareLabs, Trend Micro, Atlantis, Unidesk© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Virtualization-Aware Virtualized Virtualized Data Center Collaborative Borderless Network Cisco MS Workspace Collaboration Applications Office VDS Branch MOBILE CLIENT Desktop Virtualization Software Cisco Cius Hypervisor ZERO CLIENT ISR Cisco VXC SiWAAS 2100 & 2200 Virtual Access Unified CM Switchin g w/PoE Nexus WAAS SOFTWARE APPLIANCE* Cisco VXC 4000 Virtu al Qua d THIN CLIENT* ACE Cisco VXC 6215© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    •  Design your collaboration experience to be mobile, visual, and virtual© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    •  Design your collaboration experience to be mobile, visual, and virtual  Cisco call control is the glue to collaboration from user experience to simplifying provisioning, operations & management – cloud or on-prem© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    •  Design your collaboration experience to be mobile, visual, and virtual  Cisco call control is the glue to collaboration from user experience to simplifying provisioning, operations & management – cloud or on-prem  Seamless integration and interoperability of video, telephony, web collaboration, & presence in a single client for any, and all devices© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    •  Design your collaboration experience to be mobile, visual, and virtual  Cisco call control is the glue to collaboration from user experience to simplifying provisioning, operations & management – cloud or on-prem  Seamless integration and interoperability of video, telephony, web collaboration, & presence in a single client for any, and all devices  A Cisco architectural approach greatly extends existing video and network ROI© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
    • Thank you.© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 120