Planning and Designing Virtual UC Solutions on UCS Platform

  "The worldwide hosted virtual desktop (HVD) market will accelerate through 2013 to reach 49 million units, up from more than 500,000 units in 2009, according to Gartner Inc.  Worldwide HVD revenue will grow from about $1.3 billion to $1.5 billion in 2009, which is less than 1 percent of the worldwide professional PC market, to $65.7 billion in 2013, which will be equal to more than 40 percent of the worldwide professional PC market.”- Gartner, Inc. http://www.gartner.com/it/page.jsp?id=920814 Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 2

Overview Business Drivers  Capital Expenditures (CAPEX) Lengthened desktop hardware refresh cycles Reduced desktop hardware capital expenses Reduced desktop software licenses  Operational Expenditures (OPEX) Reduced desktop software maintenance and operational expenses Lower desktop power consumption Moves, Adds, and Changes (MAC) Productivity  Capabilities Disaster Recovery (DR) Improved desktop and data security/protection Flexibility - Improved user mobility and faster time to market  Externalization Increased numbers of contractor, outsourcer, or partner desktops to support BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 5

Deliver a superior collaboration and rich media user experience with best in class ROI in a fully integrated, open and validated desktop virtualization solution IT Standardization Rich Media Experience Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 6

Overview Virtual Desktop Models Virtual Desktop Streaming Remote Virtual Desktop AppsO/S Desktop Synchronized Apps App Guest App Apps OS Apps Apps Apps Desktop Apps OS OS OS OS App Guest OS OS OS Hypervisor Main OS Display Data Server Application Streaming Terminal ServicesApplication App OS App App OS Display Data OS Server OS Presentation Server Client Hosted Computing Server Hosted Computing BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 7

Overview The Network is the Desktop Broker Keyboard, Video, Mouse Thin Client Compute Storage Network  Personal Computer is disaggregated  Keyboard, Video, and Mouse stay with user  Compute and storage move to the data center  Network availability is required for all application access  Network performance is critical to user experience BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 8

  ICA/HDX •  Citrix Proprietary – Supports many advanced features •  32 virtual channels •  TCP transport •  If the latency is greater than 30ms, Flash content is rendered on the server •  Encryption and compression on by default  PCoIP/Teradici •  VMware software and hardware – Highly efficient •  Adaptive - compensates latency and bandwidth variations •  Supports 4 monitors and resolution upto 2560 x 1600 •  128-bit AES (On by default) •  UDP Transport – Most Security servers support TCP only  RDP •  Protocol by Microsoft •  Citrix/VMware VDI deployment support •  TCP transport and AES support Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 9

Overview What Do End Users Need? Call Center or Clerical Professional Design Professional Administrative Rich Media Graphics or Custom Remote/Task Worker Knowledge Worker Power User Thin Clients Capable ClientsBRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 10

Overview Horizontal and Vertical Market Regulated Industries Task Workers Finance Government Healthcare Retail Education Banking Call centers, Red badge employees, Off shore development, Extranet access, Mergers and Acquisitions, High cost of real estate, Building moves, Windows 7 migrationsBRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 11

Overview Virtual Desktop Components (~$1000) Clients (~$250)  Compute (~$250) Software (~$250)  Storage (~$250) Broker with display protocol Virtual machine Virtualization (OS, application, User data profile) User profile storage Microsoft Client Access License Clients Network Broker UCS Storage VMFS via DAS, RDP RDP FC, NFS, iSCSI ICA/HDX ICA/HDX PCoIP User Data CIFS BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 12

What We’ve Heard From Customers… Desktop Virtualization Drivers Flexibility / Business Continuity Data Total Cost of Ownership Security Desktop Virtualization Challenges Maintaining High Quality Fragmented Solution Set Return on Investment for Video, Voice ExperienceBRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 14

Branch Office Video Source Branch Router T1 Data Center   Protocols in the virtual desktop environment appear Routing “monochrome” to QoS Protocol Updates Tex   Lack of flow differentiation prevents prioritization within a t display protocol stream CIFS   Video stream competes with other flows in class – (e.g.: Display Protocol CIFS, SAMBA or NFS, ) Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 15

Video processed on HVD causingThe Hair pinning Problem bandwidth and server compute Video Source overload Branch Office End-users see pixelization as media is rendered from the data center T1 Branch Router Increasing bandwidth might not Data Center help Campus Each “new” copy streamed for each additional DV client resulting in branch WAN bandwidth overruns End-users experience no pixelization on LAN Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 16

•  Hairpin Effect – causing undesirable results Data Center •  Monolithic data flows Virtual Desktop Display Protocol Thin •  Voice/Video in the display protocol Media Client flow goes all the way back to data center and back •  Heavy processing on virtual desktop in Signalling data center (SIP) •  Bandwidth explosionCUCM WAN •  Display protocol and possible endpoint become unstable Signalling (SIP) Thin Client Display Protocol Virtual Desktop Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 17

Live Streaming Video - Traditional  Unified Communications PC has local browser with media player  Borderless Network WAN / PSTN CDS and/or multicast split video resulting in one stream for many users on the WAN Bandwidth/experience is native 100/300/700 kbps QoS protects business applications and other traffic CDE CDE  Data Center Encoder sources a single stream to CDS which unicasts or multicasts to scale DME BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 18

Live Streaming Video With VDI  Unified Communications Zero/thin client with display protocol client only needs capacity to decode  Borderless Network CDS and multicast cannot split video in a display protocol resulting in one stream per user on the WAN WAN / PSTN Bandwidth/experience varies depending on display protocol & streaming format No QoS so entire experience suffers if congestion  Data Center Stream sourced from encoder Broker Broker Servers are loaded by transcoding and/or transrating Server farm is loaded by all streams UCS CDS CDS UCS Storage Storage DMS BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 19

Cisco VXI Virtualized End-to-End System Virtualized Virtualization-Aware Virtualized Data Center Borderless Network Collaborative Workspace Cisco Collaboration Applications MS Office Microsoft OS CDN Desktop Virtualization Software Cius Business Tablets Hypervisor Cisco WANWAAS Virtual ISR Unified CM Cisco Desktop Virtualization Endpoints Nexus Virtual Quad WAAS Com pute S UC vWAASACE End-to-End Security, Management and Automation BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 20

  Supported setup for Cisco VXI Phase Two Data Center Zero •  Unified Communications using desk Virtual Desktop Client phone control which allows •  RTP (UC media “voice/video”) to flow Display Protocol outside the display protocol •  Signaling of CUPC back to CUCM is Signalling outside the display protocol (CTI) •  QoS can be used on mediaCUCM •  Path is optimized WAN •  Location Awareness and 911, Codex Zero Signalling Client selection, CAC, SRST Reference, Time (CTI) Zone, Dial-Plan Display Protocol Virtual Desktop Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 22

Cisco Unified Personal Communicator  Supports products from top virtualization industry leaders  Hosted virtual desktop VMware View 4.6 Citrix XenDesktop 5.0  CUPC 8.0 or later  Cisco VXI uses Desk phone control mode  Softphone not supported and can cause CUPC Office App undesirable results OS Desktop Virtualization S/W Server S/W BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 23

Cisco VXI Interactive Voice/Video  Unified Communications Hardphone control for VXC Softphone in Cius Survivable Remote Site Telephony (SRST) supported Use local services (gateways, call control, vmail, etc.) MMR for Streaming video delivery  Borderless Network WAN / PSTN Use local internet access Use CDS/ACNS/WAAS to cache, split, and/or multicast streaming media (MMR required) WAAS WAAS Provide QoS for rich media  Data Center No voice/video hairpinning Offload server CPU Offload server bandwidth Broker Broker CDS CDS UCS Storage Storage UCS DMS BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. CUCM Cisco Public CUCM 24

  Zero clients are the simplest devices  They have embedded operating systems that are not exposed to the user  Zero clients have reduced local capabilities and depend heavily on the resources available within the virtual desktop  This class of devices is typically slated toward the task worker since it provides no enhancements for media streaming  Because there is no exposed OS, there is no virus infection, making them a very secure endpoint Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 26

  Introducing the Cisco VXC 2100 and 2200 Support for PCoIP and ICA/RDP display protocols Cisco VXC 2100 is a compact device that integrates with the Cisco Unified IP Phone 8961 and 9900 Cisco VXC 2200 is a standalone unit Both units support PoE (Power over Ethernet) Cisco VXC 2200 Cisco VXC 2100 Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 27

VXC endpoints demystified  VXC endpoints don’t have native telephony capabilities today.   Hardphone control is used to integrate telephony: Example: in a video call the video will not be displayed on the monitor connected to VXC  VXI specific feature support   MMR : Supported in VXC 2x12 (Citrix) – RDP only   Smartcard : Supported in VXC 2x12 (Citrix)   USB Redirection: Supported on all VXC endpoints   Native Dot1x: Supported in VXC 2x12 (Citrix) only. Dot1x supplicants can’t be installed separately on any VXC  VXC 2x11 (VMware) supports PCoIP in hardware using Terradici chipset  Virtual Experience Client Manager (VXC Manager) can be used for enforcing peripheral policies, pushing configurations (DHCP etc) and firmware upgrades. Detailed Specs available at www.cisco.com/go/vxc BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 28

  Thin client devices usually contain more local capabilities and often have a customizable local embedded operating system (usually Linux or Windows)  This class of endpoint provides greater flexibility  They are generally customized by the system administrators and then locked down  Thin clients are typically used by power users who need access not only to browsers, email clients and office automation tools, but also additional features such as streaming audio and video Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 29

  CIUS supports simultaneous voice/video telephony and desktop virtualization – Integrated Cisco Softphone  Supports external display in “mirror mode” – Users can’t see phone control and virtual desktop at the same time  Base supports POE (Requires 30 W) 1024 x 600 Display Port Dedicated chip to improve external display quality 1024 x 600 scaled up to display size Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 30

Software Thick Desktop Display Protocol Clients  Thick client devices refer to standard PC or Laptops running a standard OS but have similar software as the thin client installed as an application  Thick client devices allow users to work offline and are often the choice of the “Road Warrior” user BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 31

Borderless Networks Architecture for Agile Delivery of the Borderless Experience New Innovations Borderless Endpoint and User Services Mobility Workplace Video Experience Securely, Reliably, Seamlessly: Cisco® AnyConnect Infrastructure Borderless Network Services Borderless Management and Policy Mobility: Green: Security: Application Video: Motion Cisco EnergyWise Performance Medianet© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33

Video Source Branch Office End-users see pixelization as media is rendered from the data center Branch Router Edge Router T1 WAN Acceleration for Display Protocol Virtualized Data Branch WAE Data Center WAE Center Optimization of virtual desktop protocols – e.g RDP ProtocolEnd-users experiences no pixelization - latency mitigation - reduction of bandwidth, - optimization for MMR and USB Redirect for rich media and USB peripherals (Printing) Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 34

  Watching Video with RDP is unacceptable without WAAS, due to bandwidth explosion. WAAS provides 91% compression ratio  There is no benefit to WAN Optimization with PCoIP PCoIP is an encrypted protocol over UDP  WAAS improves Citrix ICA “XenDesktop 4.0” with a compression ratio of 55% Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 35

  When an endpoint sends a document to a printer, the request actually takes place within the data center where the virtual desktop and print server are located  The print data going to the network printer travels outside the desktop display protocol and can be optimized with WAAS Print Server Network Printer HVD Branch Office Print Job Edge Router Display Protocol WAN Acceleration for Display Protocol WAN Acceleration for Print Job Branch WAE Data Center WAE Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 36

Cisco WAAS Mobile  Cisco WAAS Mobile is used to optimize View Client connections for mobile and/or remote workers that do not have access to the WAE-based solution  WAAS Mobile can optimize View flows that use traditional VPN or the View SS role View Connection Servers Small Office Worker with WAAS Mobile Client Internet/ WAN WAAS Mobile Server Mobile Worker with WAAS Mobile Client BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 37

Borderless Networks Architecture for Agile Delivery of the Borderless Experience New Innovations Borderless Endpoint and User Services Mobility Workplace Video Experience Securely, Reliably, Seamlessly: Cisco® AnyConnect Infrastructure Borderless Network Services Borderless Management and Policy Mobility: Green: Security: Application Video: Motion Cisco EnergyWise Performance Medianet© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38

Cisco Secure Remote Access Widest Range of Connectivity OptionsIPsec VPN Clientless SSL VPN DTLS (voice/video) Mobile AccessTunneling VPN Access Tunneling Tunneling Powered by the Cisco ASABRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 39

Anyconnect 3.0 supported platforms  Thick endpoints: Windows, Mac and Linux  Apple iOS 4 Including iPhone  Support planned for additional enterprise mobility platforms  Cisco VXC endpoints not supported today  iPad and CIUS support Anyconnect 2.5 only BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 40

DMVPN in VXI Branch Access Network Data Center Branch One WAAS SRE WAAS ISR-G2 DMVPN DC Network Core Branch Two CUCM/CUPC N1K WAAS VSG Express Display/Call Control Traffic Voice/Video Call Traffic McAfee MOVE-AV Virus scan© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41

Unified Computing System Key Innovations applied to Desktop Virtualization BUSINESS VALUE SYSTEMS SOLUTIONSYSTEMS EXCELLENCE DIFFERENTIATIONEXCELLENCE TECHNOLOGY INNOVATIONRapid Deployment TECHNOLOGYWorkload Mobility INNOVATIONOptimized Scaling Unified FabricSimplified Operations Unified Management Service ProfileUnified IT Workflows HW AbstractionLower TCO Virtual Interfaces Extended Memory BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 43

Optimizing Memory for Desktop Virtualization Classic Xeon 5600 Xeon 5600 12 DIMMs 18 DIMMs Max 96GB Or Max 144GB Higher Performance Lower Performance Cisco UCS With Extended Memory Xeon 5600 Xeon 5600 48 DIMMs Max 384GB© 2010 Cisco and/or its affiliates. All rights reserved. Higher Performance Cisco Confidential 44

  Cisco VXI Validated DesignHousing the Hosted VirtualDesktops WAAS Management Outside VDC connects to edge Routers Cisco VXI CVD on Design Zone http://www.cisco.com/en/US/netsol/ns742/networking_solutions_program_category_home.html Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 46

  Cisco Application Control Engine (ACE) to accelerate and scale connection broker Mobile Teleworker Virtual IP Thick client ACE Load Balancer Thin Client Connec&on Broker Serverfarm Endpoint (LAN user)  Offloading SSL processing from the connection broker  One Armed mode suggested when not using SSL offloading  Cisco ACE supports virtual contexts Cisco Confidential BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 47

Cisco VXI Virtualized End-to-End System Virtualized Virtualization-Aware Virtualized Data Center Borderless Network Collaborative Workspace Cisco Collaboration Applications MS Office Microsoft OS CDN Desktop Virtualization Software Cius Business Tablets Hypervisor Cisco WANWAAS Virtual ISR Unified CM Cisco Desktop Virtualization Endpoints Nexus Virtual Quad WAAS Com pute S UC vWAASACE End-to-End Security, Management and Automation BRKVIR-2002 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Public 48

Thank you. #CNSF2011

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Planning and Designing Virtual UC Solutions on UCS Platform

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