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CIO Cloud Summit 2013: Cloud-Driven Journey to ITaaS: Challenges, Opportunities and Best-Practices

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Connect with Kevin Jackson on LinkedIn: http://www.linkedin.com/pub/kevin-jackson/5/499/462 …

Connect with Kevin Jackson on LinkedIn: http://www.linkedin.com/pub/kevin-jackson/5/499/462
View our Executive Perspectives page to learn more: http://cisco.com/go/cloudperspectives

At CIO Cloud Summit 2013, Kevin Jackson, Senior Director at Cisco Consulting Services, highlighted the impact of cloud and best practices for the transition to IT-as-a-service. Cloud impacts every part of IT and is the driving force behind the transition to ITaaS.

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  • The top 2 success criteria for a CIO going forward are:Ability to align IT strategy to company's business prioritiesUnderstanding of emerging technologies and cutting-edge IT practices69% see buying authority increasingly with LOBs – and while 44% of IT spend today is LOB-funded, 65% see LOB chargeback as the primary mechanism going forward
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    • 1. Cloud-Driven Journey to ITaaS: Challenges, Opportunities and Best-Practices Cloud CIO Summit Kevin Jackson, Senior Director Cisco Consulting Services December 2013 © 2013 Cisco and/or its affiliates. All rights reserved.
    • 2. Objectives 1 A new way to think about cloud impact 2 An understanding of what others are doing 3 A few ideas to help accelerate benefits © 2013 Cisco and/or its affiliates. All rights reserved. Approach  Share results from a recent survey  Introduce a framework our customers find helpful  Discuss example practices of both conservative and aggressive adopters  Field your top-of-mind questions
    • 3. of IT spend today is in cloud – expected to grow to in the next three years The Top 3 Challenges for IT Today What does that mean to IT…  of respondents see IT becoming a broker of internal and external services  see IT more metrics-driven  see LOB increasing it‟s involvement each area of IT delivery Source: Cisco and Intel “Impact of Cloud on IT Consumption Models” – August 2013 © 2013 Cisco and/or its affiliates. All rights reserved. 1 More complex IT support requirements 2 Increased pressure to cut costs 3 Greater expectations to demonstrate ROI
    • 4. Bad News Good News Cloud impacts: IT Operations IT Governance IT/LOB Interface IT Finance IT Metrics … Not to mention technology… where cloud impacts: Applications Platforms Infrastructure © 2013 Cisco and/or its affiliates. All rights reserved. Cloud is not reducing IT‟s significance – complexity and distribution require strong IT Leadership examples exist to draw from
    • 5. Cisco Domain TenSM framework provides an organizing structure for Cloud‟s impact on IT 10 Organization • Governance • Process 9 Security • Compliance Platform 2 Abstraction • Virtualization 1 PaaS 7 Infrastructure • Environmentals IaaS Compute Storage Network Automation • Orchestration SaaS Existing System Integrations Applications 8 3 © 2013 Cisco and/or its affiliates. All rights reserved. Financials 6 Service Catalog 5 Customer Interface 4
    • 6. 10 Organization • Governance • Process Conservative Security • Compliance 9 Abstraction • Virtualization 1 Infrastructure • Environmentals IaaS Compute Storage Network Automation • Orchestration Platform 2 PaaS Applications 7 SaaS Existing System Integrations 8 3 © 2013 Cisco and/or its affiliates. All rights reserved. Financials 6 Service Catalog 5 Customer Interface 4 Aggressive
    • 7. Aggressive Conservative Adopters Periodically refreshed but „static‟ view of the cost structure of legacy, private cloud and public cloud environments TCO/OS IMAGE TCO/OS IMAGE RISC TCO/GB BUSINESS DATA SW x86 Physical Platinum Labor x86 Virtual Gold Depr. Silver Fac. © 2013 Cisco and/or its affiliates. All rights reserved.
    • 8. Aggressive Adopters Conservative Manage IT with transparency into fully-loaded service costs (TCO) and manage Run/Change/Grow mix DISTRIBUTION OF IT BUDGET 20% 20% 25% 33% 25% SERVICE BENCHMARK: LG. 3-TIER APP PLATFORM Grow Change IT Service Run Cost Time to provision 33% 60% IT BUDGET 50% 33% BU1 Process 1 T0 Actual T0+2 Actual T0+5 Target Process 2 Process 3 © 2013 Cisco and/or its affiliates. All rights reserved. BU2 SLA BU3 Usability Alt. 1 Alt. 2
    • 9. Conservative Adopters Revisiting strategy in light of PaaS ability to deliver the next wave of cost savings and agility improvements Business Value “Release Point” “Stall Point” Hybrid Cloud/ACI Cloud Brokerage Cloud Platforms Cloud Infrastructure Virtualization Cloud Capabilities © 2013 Cisco and/or its affiliates. All rights reserved.  Some companies stalled on server consolidation  Platform automation now motivating them to revisit approach Aggressive
    • 10. Aggressive Adopters Conservative Automated technology integration, lifecycle management and development environment provisioning – leading toward application-centric infrastructure Development Environment Lifecycle Management Technology Integration © 2013 Cisco and/or its affiliates. All rights reserved. Unified Interface to Facilitate: • Development • Deployment (code/ content) • Testing • Resource Mgmt • Admin •… Compute Storage Network SLA/QoS Security APP PROFILE
    • 11. Conservative Adopters Dedicated private cloud operational team with multi-discipline skills, leveraging existing tools Individuals with multidisciplinary skills:  Compute  Storage  Network  Security © 2013 Cisco and/or its affiliates. All rights reserved. Aggressive Adopters
    • 12. Conservative Adopters Aggressive Adopters Multi-party integration platform / brokers linking internal and external services for real-time support and SLA management Connect Once – Connect All Enterprise © 2013 Cisco and/or its affiliates. All rights reserved. Integration Platform
    • 13. 1 Cloud is transformational to IT – and all transformations are hard! 2 An integrated approach across 10 domains is required to maximize benefits 3 Conservative adopters should revisit strategic choices in light of PaaS 4 Aggressive adopters should evolve all domains toward a dynamic, hybrid and application-centric cloud environment © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
    • 14. • Impact of Cloud on IT Consumption Models (Intel-Cisco study) http://www.cisco.com/web/about/ac79/docs/re/Impact-of-Cloud-IT_ConsumptionModels_Study-Report.pdf • Transforming the Data Center – Navigating the Journey from Virtualization to Private Clouds (Wipro-Cisco study) http://www.wipro.com/insights/future-drivers/variabalization-of-technology/transformingthe-data-center • Cloud Computing: http://www.cisco.com/web/solutions/trends/cloud/index.html • Cisco Domain TenSM: http://www.cisco.com/web/offers/domain_ten.html http://blogs.cisco.com/tag/cisco-domain-ten/ © 2013 Cisco and/or its affiliates. All rights reserved.
    • 15. Thank you. © 2013 Cisco and/or its affiliates. All rights reserved.