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6 TIPS FOR MARVELLOUS 
CONTENT MARKETING FROM…
- Matthew Crawley
1. EMBRACE CHANGE, M’LORD 
Whether it’s the Great War, women’s rights or the fall of the aristocracy, life at 
Downton Abbey is always changing. Downton only survives because of the 
Crawley family’s ability to embrace change and accept Matthew’s plans for the 
estate. While at Duneagle Castle, their cousins, the Flinchers, face financial ruin 
because they didn’t adapt to this new way of life. 
Channel your inner Lord Grantham and respond to changes in your company or 
industry – don’t ignore them. Don’t be afraid to try something new, whether it’s 
new subject matter, a new style of content, a new strategy or new platforms. Keep 
flogging the same tired tactics and producing the same kind of content and you’ll 
become irrelevant very quickly.
“The truth is 
neither here nor 
there. It’s the 
look of the thing 
that matters.” 
- The Dowager Countess
2. APPEARANCES MATTER, MY DEAR 
Yes, it matters what you do. But it also matters what you look like – especially to 
potential customers. 
What do they think of you? How do they perceive your brand? It’s no good feeling 
proud of your fantastic after-sale services for five products if people only think you 
sell two. 
Heed the advice of Violet Crawley, Dowager Countess of Grantham, and make 
sure your audience views your brand the way you want them to. Present to the 
world what you want them to see – perception and reality are often much closer 
than you think.
“You’ve lived 
your life, and 
I’ve lived mine. 
Now it’s time 
we live them 
together.” 
- Matthew Crawley
3. TIMING IS EVERYTHING, OLD CHAP 
Mary and Matthew Crawley very nearly miss their chance at happiness. For 
seven years they dance around each other, back and forth, each one ready to 
confess their true feelings but always at the wrong time. And although the couple 
finally get their act together, they waste a lot of time and effort along the way. 
Similarly, the timing of your content marketing efforts can mean the difference 
between success and failure. Is there a relevant industry, national or even global 
event whose popularity you can capitalise on? Or will that time of year just 
distract attention from what you’re doing? 
What time of day is your target audience most likely to be online or looking for 
information? When are they most likely to share content? When do they need 
your help the most?
“Suppose he won’t 
do anything? 
Suppose he 
throws you over?” 
- Anna Smith 
“That’s a risk I’ll 
have to take.” 
- Lady Mary
4. TAKE RISKS, M’LADY 
When Lady Sybil elopes with Branson the chauffer, she faces social ruin and the 
estrangement of her family. Instead, she’s rewarded with a loving marriage and 
the grudging acceptance of her father. 
And Lady Mary takes a great risk with her reputation when she confesses her 
shameful secret to newspaper mogul Sir Richard Carlisle. But her courage 
ensures Mr Bates keeps his job and the scheming Vera is prevented from bringing 
shame down upon Downton. 
No one ever achieved anything remarkable by playing it safe. Make your content 
stand out by pushing boundaries – challenge your audience and chances are, 
they’ll reward you with their loyalty. If not, try something else!
“Sir Richard, life 
is a game where 
the player must 
appear 
ridiculous.” 
- The Dowager Countess
5. THERE’S ALWAYS A PLACE FOR HUMOUR, SIR 
Regardless of the circumstances, people always respond to humour. Case in point 
is the Dowager Countess. Violet Crawley is everyone’s favourite character, and 
that’s because she has the funniest lines – even in the most serious situations. 
Regardless of how ‘boring’ your brand or product, or what you think about your 
audience, remember: we respond to the same things at work as we do in the rest 
of our lives. Emotions are far more likely to change someone’s behaviour than 
facts. 
So many B2B marketers think they have to be boring because their sales cycle is 
more complicated, but it’s not the case. If you can make someone laugh, they’ll 
share your story for you.
“First electricity, now 
telephones. 
Sometimes I feel as if 
I’m living in an H.G. 
Welles novel.” 
- The Dowager Countess
6. TECHNOLOGY IS YOUR FRIEND 
From electricity in the kitchen to telephones, gramophones and sewing machines, 
the Crawleys are at the forefront of the latest technology (even if Carson can’t 
abide the idea of an electric toaster). 
In order to keep your content marketing in tip top condition, you’ll need to keep 
up to date with the latest technological developments – whether that’s a new 
marketing automation system that gives you a deeper view of how your audience 
interacts with your content, or the latest analytics tools to measure the 
effectiveness of your efforts. When it comes to your content marketing, technology 
is your friend.
Can we be of service? Contact Cirrus Media for first class 
content marketing solutions. 
02 8484 0950 
contentmarketing@cirrusmedia.com.au

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6 tips for marvellous content marketing from Downton Abbey

  • 1. 6 TIPS FOR MARVELLOUS CONTENT MARKETING FROM…
  • 3. 1. EMBRACE CHANGE, M’LORD Whether it’s the Great War, women’s rights or the fall of the aristocracy, life at Downton Abbey is always changing. Downton only survives because of the Crawley family’s ability to embrace change and accept Matthew’s plans for the estate. While at Duneagle Castle, their cousins, the Flinchers, face financial ruin because they didn’t adapt to this new way of life. Channel your inner Lord Grantham and respond to changes in your company or industry – don’t ignore them. Don’t be afraid to try something new, whether it’s new subject matter, a new style of content, a new strategy or new platforms. Keep flogging the same tired tactics and producing the same kind of content and you’ll become irrelevant very quickly.
  • 4. “The truth is neither here nor there. It’s the look of the thing that matters.” - The Dowager Countess
  • 5. 2. APPEARANCES MATTER, MY DEAR Yes, it matters what you do. But it also matters what you look like – especially to potential customers. What do they think of you? How do they perceive your brand? It’s no good feeling proud of your fantastic after-sale services for five products if people only think you sell two. Heed the advice of Violet Crawley, Dowager Countess of Grantham, and make sure your audience views your brand the way you want them to. Present to the world what you want them to see – perception and reality are often much closer than you think.
  • 6. “You’ve lived your life, and I’ve lived mine. Now it’s time we live them together.” - Matthew Crawley
  • 7. 3. TIMING IS EVERYTHING, OLD CHAP Mary and Matthew Crawley very nearly miss their chance at happiness. For seven years they dance around each other, back and forth, each one ready to confess their true feelings but always at the wrong time. And although the couple finally get their act together, they waste a lot of time and effort along the way. Similarly, the timing of your content marketing efforts can mean the difference between success and failure. Is there a relevant industry, national or even global event whose popularity you can capitalise on? Or will that time of year just distract attention from what you’re doing? What time of day is your target audience most likely to be online or looking for information? When are they most likely to share content? When do they need your help the most?
  • 8. “Suppose he won’t do anything? Suppose he throws you over?” - Anna Smith “That’s a risk I’ll have to take.” - Lady Mary
  • 9. 4. TAKE RISKS, M’LADY When Lady Sybil elopes with Branson the chauffer, she faces social ruin and the estrangement of her family. Instead, she’s rewarded with a loving marriage and the grudging acceptance of her father. And Lady Mary takes a great risk with her reputation when she confesses her shameful secret to newspaper mogul Sir Richard Carlisle. But her courage ensures Mr Bates keeps his job and the scheming Vera is prevented from bringing shame down upon Downton. No one ever achieved anything remarkable by playing it safe. Make your content stand out by pushing boundaries – challenge your audience and chances are, they’ll reward you with their loyalty. If not, try something else!
  • 10. “Sir Richard, life is a game where the player must appear ridiculous.” - The Dowager Countess
  • 11. 5. THERE’S ALWAYS A PLACE FOR HUMOUR, SIR Regardless of the circumstances, people always respond to humour. Case in point is the Dowager Countess. Violet Crawley is everyone’s favourite character, and that’s because she has the funniest lines – even in the most serious situations. Regardless of how ‘boring’ your brand or product, or what you think about your audience, remember: we respond to the same things at work as we do in the rest of our lives. Emotions are far more likely to change someone’s behaviour than facts. So many B2B marketers think they have to be boring because their sales cycle is more complicated, but it’s not the case. If you can make someone laugh, they’ll share your story for you.
  • 12. “First electricity, now telephones. Sometimes I feel as if I’m living in an H.G. Welles novel.” - The Dowager Countess
  • 13. 6. TECHNOLOGY IS YOUR FRIEND From electricity in the kitchen to telephones, gramophones and sewing machines, the Crawleys are at the forefront of the latest technology (even if Carson can’t abide the idea of an electric toaster). In order to keep your content marketing in tip top condition, you’ll need to keep up to date with the latest technological developments – whether that’s a new marketing automation system that gives you a deeper view of how your audience interacts with your content, or the latest analytics tools to measure the effectiveness of your efforts. When it comes to your content marketing, technology is your friend.
  • 14. Can we be of service? Contact Cirrus Media for first class content marketing solutions. 02 8484 0950 contentmarketing@cirrusmedia.com.au