Our Direction to the Cloud with Microsoft            Windows Azure            Liam Hogan            April 27, 2012Rev 2.0 ...
Why Cloud? Cloud is a major focus within OpenText   Supports rapid delivery of vertical solutions   Opportunity to enga...
What‟s driving customer demand? Minimize infrastructure concerns Quick start-up (no hardware / software provisioning) – ...
Process Design / Deployment                              Azure Services Platform     BPM Designer
Our initial cloud offerings? A SAAS platform delivering pre-packaged BPM  solutions on Windows Azure Operated by OpenTex...
What might follow? A PAAS environment for customers/partners to run up  and manage in the Cloud (single tenant only) Mul...
Business Challenges for ISV‟s New disruptive business model (ISV -> Service Provider) New operating model for Customer S...
Cloud Disadvantages Perceived lack of control of application environment –  particularly where sensitive data (health, ba...
Microsoft Azure
Azure components we use Compute: Single Role Type – Web Role Storage: Azure Blob Storage – Installation and Process Atta...
Maximising ROI Optimise Performance – to minimise the number of  Azure instances needed Add support for auto scaling (wh...
Microsoft‟s Pricing Calculator
Sweet Spot for Cloud Applications Off the shelf „light touch‟ software applications requiring  little or no modification ...
Moving MBPM onto Azure Automated cloud application deployment (for  Development Purposes) from build server Scripts to a...
Other Adaptations Add support for service management and monitoring Add support for auto scaling (based on load, or base...
Summary Opportunities   Opens new revenue streams   Closer relationship with customers   Competitive advantage Challe...
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Open Text Direction to to the Cloud with Microsoft Windows Azure

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The presentation was done by Liam Hogan, Director of BPM Development at Metastorm / Opentext, at Ciklum London Seminar "ISV & The Cloud: The CTO's Perspective"

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  • The Metastorm BPM team is one team of many who are working on Cloud initiatives within OpenText.Cloud supports rapid delivery of vertical solutionsCloud presents a oppertunity to engage with out customers
  • Data sharding
  • Deploy process
  • Cloud is an investmentPAAS has challenges where the platform is highly open and extensible
  • Application Changes – changes to support the Cloud Platform + changes to allow easier deployment and management.
  • Windows Azure fabric abstracts andmanages physical and virtual machines– taking care of provisioningWindows Azure services provide additional capabilities your cloud applications can make use of (SQL Server, Identity Management, Azure Storage, Appfabric, Business Intelligence Services, Distributed Cacheing, Content Delivery Network)Automatic OS and service patching, redundancy.
  • Compute – we host the BPM process runtime (engine) in a Web Role and have the ability to scale to meet user load (transactions per second).Storage – By default large files are stored in Windows Azure Storage (leveraging availability, scalability and low cost)SQL Azure – Azure handles availability and scalability for us.
  • Changed ourapplication to use Azure Blob Storage. Add support for archiving (moving from DB Storage to Blob/File storage, and maybe to on premise storage).
  • MS will only support 2 instances
  • There is no such thing as file system storage
  • It is possible to end up with one single code base supporting both on premise and Cloud deployments
  • Open Text Direction to to the Cloud with Microsoft Windows Azure

    1. 1. Our Direction to the Cloud with Microsoft Windows Azure Liam Hogan April 27, 2012Rev 2.0 01102010 Copyright © Open Text Corporation. All rights reserved.
    2. 2. Why Cloud? Cloud is a major focus within OpenText  Supports rapid delivery of vertical solutions  Opportunity to engage with out customers Many customers expect “on-cloud” as an option
    3. 3. What‟s driving customer demand? Minimize infrastructure concerns Quick start-up (no hardware / software provisioning) – all this is handled by the host. Low up-front cost Easier disaster recovery and storage management Elastic Computing (pay for what you need only when you need it) Global Distribution, Geolocation and Cacheing
    4. 4. Process Design / Deployment Azure Services Platform BPM Designer
    5. 5. Our initial cloud offerings? A SAAS platform delivering pre-packaged BPM solutions on Windows Azure Operated by OpenText Initially Single Tenant Load Balanced / Redundant infrastructure
    6. 6. What might follow? A PAAS environment for customers/partners to run up and manage in the Cloud (single tenant only) Multi-Tenant (for shrink wrapped „low touch‟ solutions with low cost of sale) Automatic Elastic Computing support (driven by application instrumentation)
    7. 7. Business Challenges for ISV‟s New disruptive business model (ISV -> Service Provider) New operating model for Customer Support (Operations) SAAS -> PAAS (if a business case can be made to support the investment required) Billing (how to charge customers to cover variable costs and still be competitive) Defining a Service Level Agreement (which aggregates SLA‟s from the services you rely upon)
    8. 8. Cloud Disadvantages Perceived lack of control of application environment – particularly where sensitive data (health, banking) is concerned. Someone else worries about OS patches, but application testing is still our responsibility. Higher Costs Internet Latency Application adaptations are required
    9. 9. Microsoft Azure
    10. 10. Azure components we use Compute: Single Role Type – Web Role Storage: Azure Blob Storage – Installation and Process Attachments SQL Azure: BPM System, SBW System, BPM Process Data
    11. 11. Maximising ROI Optimise Performance – to minimise the number of Azure instances needed Add support for auto scaling (when system detects it is under load) Operate in Multi-Tenant mode (if possible) Minimise chattiness between components Understand the characteristics of your application (and charges incurred) – e.g data storage requirements.
    12. 12. Microsoft‟s Pricing Calculator
    13. 13. Sweet Spot for Cloud Applications Off the shelf „light touch‟ software applications requiring little or no modification (with low cost of sale) Self-contained applications with limited (or no) dependence on on-premise data / systems Self-contained enterprise applications supporting large numbers of distributed users
    14. 14. Moving MBPM onto Azure Automated cloud application deployment (for Development Purposes) from build server Scripts to auto deploy platform and provision new role into live environment using Azure Services Management API Removed reliance on MS Distributed Transaction Co- ordinator (DTC) – any complex roll-back of distributed transactions must be written in custom code. Changed storage of large images and documents from Database (SQL Server) storage to local BLOB storage Abstract any application functions that require file system access to use Azure Storage.
    15. 15. Other Adaptations Add support for service management and monitoring Add support for auto scaling (based on load, or based on calendar events / marketing initiatives) Add multi-tenant capabilities (if your applications serves as a platform and requires user isolation and data separation) SQL Azure does not support CLR stored procedures (for good reason) – use standard (non .NET) stored procedures instead. Management of configuration settings (Azure Config) – setting changes are rolled out without having to re- provision all role instances
    16. 16. Summary Opportunities  Opens new revenue streams  Closer relationship with customers  Competitive advantage Challenges  Technical  Operational  Business

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