Collaborative, AttractiveandwithGreat Usability:The Enhanced SAP NetWeaver Portal<br />
Vortragender, Datum, Ort<br />  Seite 2<br />HLP’s Portfolio of Software and Services<br />Idea Management<br />KVP / KAI...
Layout Tuning for SAP NetWeaver Portal<br />Vortragender, Datum, Ort<br />  Seite 3<br />Standard Framework of SAP<br />T...
Performance
Corporate Design</li></ul>„Sexy“ SAP Portal<br /><ul><li>Supports Cross-Browser
Lightweight HTML/CSS  Performance
Features like hover-menu, type-ahead Search can be integrated
Integration of SAP/3rd party applications fully supported</li></li></ul><li>Business Package FirstSpirit<br />Vortragender...
flexible output channels
easy interfacing with existing databases
revision-based repository</li></ul>Benefits for portal projects:<br /><ul><li>Control of complete portal navigation by the...
Reuse of content even outside portals
mixture of content and portal applications on a single page</li></li></ul><li>Business Package Confluence Wiki<br />Vortra...
Powered by Atlassian Confluence, the leader in enterprise Wikis
Powerful online authoring capabilities, deep Office integration and an extensive plugin catalog
Ready-to-run business package can be installed within hours
Leverages your investment in SAP NetWeaver Portal</li></li></ul><li>Portal AppStore<br />Vortragender, Datum, Ort<br />  ...
Users can drag and drop widgets from catalogue
Grid layout, similar to iGoogle
Creation of several dashboards supported
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Portal Analytics for the SAP NetWeaver Portal

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* Track users in real time and analyze overall user behavior, e.g. return frequency, duration of visits, recent top pages
* Analyze conversion and discontinuation rates, goal achievement and cancellations in detail
* Investigate user interests, click paths and portal usage times
* Analyze top and flop search terms, as well as searches with no results
* Collect data on users’ technical environment, e.g. plug-ins, operating systems, screen resolutions
* Flexible segmentation by organizational attributes (UME based)
* Intuitive user interface

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Portal Analytics for the SAP NetWeaver Portal

  1. 1. Collaborative, AttractiveandwithGreat Usability:The Enhanced SAP NetWeaver Portal<br />
  2. 2. Vortragender, Datum, Ort<br /> Seite 2<br />HLP’s Portfolio of Software and Services<br />Idea Management<br />KVP / KAIZEN<br />Innovation Management<br />Business Process Management<br />Knowledge Management<br />Portals / Enterprise 2.0<br />HLP Idea Management<br />Business Package FirstSpirit<br />Business Package Confluence Wiki<br />Business Package Portal Analytics <br />HLP DVS Link Connector<br />SAP NetWeaver<br />Java EE / XML<br />Confluence Wiki<br />WCMS FirstSpirit<br />SOA / Web Services<br />SOLUTIONS<br />TECHNOLOGIES<br />SOFTWARE<br />
  3. 3. Layout Tuning for SAP NetWeaver Portal<br />Vortragender, Datum, Ort<br /> Seite 3<br />Standard Framework of SAP<br />Typical Challenges: <br /><ul><li>Cross-Browser / Web-Standards
  4. 4. Performance
  5. 5. Corporate Design</li></ul>„Sexy“ SAP Portal<br /><ul><li>Supports Cross-Browser
  6. 6. Lightweight HTML/CSS  Performance
  7. 7. Features like hover-menu, type-ahead Search can be integrated
  8. 8. Integration of SAP/3rd party applications fully supported</li></li></ul><li>Business Package FirstSpirit<br />Vortragender, Datum, Ort<br /> Seite 4<br />High-End Content Management<br />Technical paradigms:<br /><ul><li>strict separation of content, layout and structure
  9. 9. flexible output channels
  10. 10. easy interfacing with existing databases
  11. 11. revision-based repository</li></ul>Benefits for portal projects:<br /><ul><li>Control of complete portal navigation by the departments
  12. 12. Reuse of content even outside portals
  13. 13. mixture of content and portal applications on a single page</li></li></ul><li>Business Package Confluence Wiki<br />Vortragender, Datum, Ort<br /> Seite 5<br />Foster Collaboration and Knowledge Management in your Portal!<br /><ul><li>Seamless integration into SAP NetWeaver Portal
  14. 14. Powered by Atlassian Confluence, the leader in enterprise Wikis
  15. 15. Powerful online authoring capabilities, deep Office integration and an extensive plugin catalog
  16. 16. Ready-to-run business package can be installed within hours
  17. 17. Leverages your investment in SAP NetWeaver Portal</li></li></ul><li>Portal AppStore<br />Vortragender, Datum, Ort<br /> Seite 6<br />Next-generation portal personalization<br /><ul><li>AppStore for enterprise widgets
  18. 18. Users can drag and drop widgets from catalogue
  19. 19. Grid layout, similar to iGoogle
  20. 20. Creation of several dashboards supported
  21. 21. Uses portal services for personalization and persistence</li></li></ul><li>Business Package Portal Analytics<br />Vortragender, Datum, Ort<br /> Seite 7<br />Stop flying blind - know what users are doing in your portal!<br /><ul><li>Integrates with your existing solution, e.g. etracker, Webtrends, Google Analytics/Urchin and more…
  22. 22. Enriches analytic reports with portal specifics, e.g. roles, navigation and search terms
  23. 23. Endless filtering options for roles, sites, countries, departments, browsers, screen resolutions…</li></li></ul><li> Seite 8<br />Business Package for Portal Analytics<br />
  24. 24.  Seite 9<br />Business Package for Portal Analytics<br />
  25. 25. Example: Navigation Path Analysis<br /> Seite 10<br />
  26. 26.  Seite 11<br />Example: Navigation Path Analysis<br />1<br />2<br /> 57,14% of all usersaccessthepagedirectlyfromthehomepage (direct link)<br /> 28,57% usethe (longer) navigation (e.g. TLN)<br />1<br />2<br />
  27. 27.  Seite 12<br />Example: Usage Analysis of Pages<br />As page title the "Bread Crumb" is used to allow easy identification of pages.<br />
  28. 28.  Seite 13<br />Example: Search Analysis<br /><ul><li>What is the most used search term?
  29. 29. How many results were found for the particular keywords?
  30. 30. Which term did not match any content?</li></li></ul><li> Seite 14<br />Example: Filteringby UME Properties<br />Filtering by UME properties is possible to analyze behavior of groups or roles.<br />
  31. 31. Solution Architecture<br />Vortragender, Datum, Ort<br /> Seite 15<br />Page rendering<br />SAP Business Pac<br />k<br />age <br />in<br />c<br />l. <br />T<br />racking <br />code<br />for Portal An<br />a<br />lytics by <br />HLP<br />Client<br />-<br />PC<br />(Browser)<br />SAP Po<br />r<br />talserver<br />Couting Impulse<br />Web <br />Analytics<br />Server <br />(<br />Storage<br />)<br />
  32. 32. ConfigurationofJavascript<br />Vortragender, Datum, Ort<br /> Seite 16<br />
  33. 33. Configurationof Parameters<br />Vortragender, Datum, Ort<br /> Seite 17<br />
  34. 34. Configurationof Framework<br />Vortragender, Datum, Ort<br /> Seite 18<br />
  35. 35. Configurationof Search Tracking<br />Vortragender, Datum, Ort<br /> Seite 19<br />
  36. 36. Contact us for more information<br />HLP Informationsmanagement GmbH<br />Hauptstraße 129<br />65760 Eschborn, Germany<br />Phone: +49 (0)6196 / 95 99-0 Fax: +49 (0)6196 / 95 99-200 E-Mail: info@hlp.deInternet: www.hlp.de<br />Christoph SchulzDirector International Sales<br />Phone: +49 (0)6196 / 95 99 208<br />Fax: +49 (0)6196 / 95 99 200<br />Mobile: +49 (0)151 / 5 3838 208<br />Mail: christoph.schulz@hlp.de<br />

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