The potential of smartphones to mediate intra-hospital communication and learning practices of doctorsPresentation Transcript
The potential of smartphones to mediate intra-hospital communication and learning practices of doctors Preliminary results from a scenario-based study. University Hospital Basel GeneweinU@uhbs.ch Institute of Education, University of London [email_address] University of Applied Sciences Northwestern Switzerland [email_address] Urs Genewein Norbert Pachler Christoph Pimmer,
Background: Developing a Consultation & Learning System in a University Hospital
Mobility: flow of people, knowledge, resources or tools across different places
Co-operatation: on-site, remote
Basis for doctors' competence development
Devolopment of a smartphone-based consultation & learning system
The Story: Supporting Junior Doctors
Concept: Connecting Learning Situations @ Work Learning through online teaching cases Patient treatment & Expert support Meetings, rapports etc. E-learning Learning through problem-solving Learning through discussion of and reflection on experiences
Approach and Methods: Design Research Participatory observation Evaluation in laboratory settings Scenario-based interviews and focus groups Process analysis Evaluation in University Hospital Basel
Increase in efficiency and quality of consultation process
On-site consultation process involves rich learning opportunities
Documentation of experiences
“ Carrying experiences” into further informal and formal contexts (rapports, teaching, congresses)
Conclusions and Remarks
Dimension of analysis : broad view and multiple perspectives:
From cognitive to socio-cognitive and cultural analysis
Processes and artifacts
Actors & relationships: agency, personal preferences, experiences, skill level, teaching awareness, trust etc.
Organisational/socio-cultural factors: time pressure, management/leadership, serendipity, socio-cultural influences etc.
Acknowledgements We thank our project sponsors and partners, CTI - the Swiss Confederation’s Innovation Promotion Agency, AMTS, Agfa Healthcare, University Hospital Basel, Hightech Research Center of Cranio-Maxillofacial Surgery University of Basel, and the University of Applied Sciences Northwestern Switzerland for their support of this study.