User experience: Working with product managers in a large organization
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User experience: Working with product managers in a large organization

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Presented at UX Australia 2011 in Sydney. ...

Presented at UX Australia 2011 in Sydney.

Influencing experience in a large organisation.. I say the old 'get engaged early' and 'get buy-in' are red herrings. From my experience, what needs to happen is to build relationships with product managers to show them not just what we do, but why we do it.

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  • Experience Architect at Vodafone Hutchinson Australia. Presented at UX Australia 2011 (Sydney) as a 10 minute talk.
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User experience: Working with product managers in a large organization Presentation Transcript

  • 1. http://www.dailydawdle.com/2011/08/mind-blowing-350000-post-it-note.htmlHow to win product managers &influence experienceChristina Li @chrissy0118 1Experience ArchitectVodafone Hutchinson Australia
  • 2. Meet Vodafone’s UX Team
  • 3. Insight 1:We are not your enemy. Let’s be friends! http://en.wikipedia.org/wiki/File:Two_left_hands_forming_a_heart_shape.jpg
  • 4. Insight 2:Experience what I experience http://www.newzealandholidays.org.uk/copyright/
  • 5. See what we do...
  • 6. Demonstrations
  • 7. Insight 3:Do you want to sketch with me?77 http://www.studiotilt.com/blog/2011/05/26/redditch-co-design/
  • 8. Experience walk through...
  • 9. When all fails...Be prepared to walk away9 http://formybeautifullove.blogspot.com/2011_07_01_archive.html
  • 10. Thanks! We’re hiring!http://www.flickr.com/photos/ajagendorf25/5269668669/ Email: christina.li@vodafone.com.au Twitter: @chrissy0118