… They provided service to their customers and were usually skilled in the art of photography and at repairing cameras.
I found the following story and photo on Flickr:
“I bought a new Pentax K10 and Mom gave me Dads old K1000 and lenses just before we went onvacation. When I arrived in Ottawa I found there was an incompatibility with the telephoto and the K10. I happened to wander past the Camera TradingCompany and stopped in. Thomas was able to figure out the problem and came up with a solution, at no charge. Thanks Thomas.“
You wouldnever go to Best Buyor Wal Mart and ask the staff for help with your Pentax.
However, with the rise of digital imaging,Thomas and his peers throughout the worldhave lost ground to Best Buy and the other super stores for consumer electronics.
Let’s go through the differentsources of revenues and seehow they were destroyed by digital imaging.