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ESP -  Research and Innovation company, helping transform customer experiences.
ESP -  Research and Innovation company, helping transform customer experiences.
ESP -  Research and Innovation company, helping transform customer experiences.
ESP -  Research and Innovation company, helping transform customer experiences.
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ESP - Research and Innovation company, helping transform customer experiences.

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Fresno’s first innovation and design thinking company. …

Fresno’s first innovation and design thinking company.

inquire@helloesp.com
www.helloESP.com
blog.helloESP.com
+15595493353

We exist to bring human needs and emotions back to the heart of design, business, and innovation. Think of us as your intelligence partners seeking out your customers, getting to know

Published in: Business, Technology
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  • 1. We are ESP contact@helloesp.com www.helloESP.com ! into innovative business opportunities. emotions back to the heart of design, We do this with our expertise in applied business, and innovation. Think of us social science, design thinking, as your intelligence partners seeking business innovation, and ethnographic out your customers, getting to know research. Companies tend to reach out their stories and really listening to to us when they’re on the verge of them for those insights that your something new, entering a new market competitors failed to listen to. We or audience segment, or not quite sure what to do next. Others simply need a shadowing them in their daily routines ! ! We exist to bring human needs and spend ALOT of time with them, Fresno’s first innovation and design thinking company. new age version of something they and discussing deeper topics to help already offer. Either way, we’re experts us really understand their values.Then, at finding creative opportunities based we take those insights and turn them on human need. Let’s get started.
  • 2. We help design human centered services, experiences, and products. Empathy Synthesis Prototype Our first step is to take the time to The objective in Synthesis is to Finally, once our team has come up listen to your consumer’s life stories, translate what we’ve heard from your with many desirable solutions, it’s seeking to understand how they customers and gathered from our now time to realize those solutions model the world and interact with observations into frameworks, into one that feasibly fits your their environment. Through opportunities, and solutions. Sifting innovative business mission and connection to their stories, through hundreds of data we move transforms your service experience observation of their behaviors, and together with you from analysis: enough to get your competitors immersion into their experiences we finding patterns and areas of sweating. We distinctly map out your can really understand how your opportunity and need to ideation: new service blueprint and get you on products and services can mold into producing a plethora of potential new the right track to implementation. their lives. solutions. ! ! Are you ready.. • You’d like your offering to be • Things have changed with better, more tailored to your your success but you’re not customer’s needs, or want to sure exactly why. You’d like create a new offering to understand the problem altogether. and how to get back. • You are curious about what could be, have an idea that you think might work, or need validation or need finding within your audience. ! !
  • 3. Christian Ramsey Design Thinking and Innovation @ Stanford University Our Team Social Innovation with Acumen Human Centered Design with IDEO Service Designer and Design Researcher Market Research Analyst with Decipher Inc Jazmyn Latimer Business Design & Strategy B.A Cognitive Psychology, CSU Fresno ! ! ! User Experience Researcher and Designer Social Innovation with Acumen Studied Design Research @ Stanford University Board Certified Applied Behavior Analyst Behavior Researcher and Change Management Henry Delcore Applied Anthropologist ! ! ! Professor of Anthropology, CSUF Co-director Institute of Public Anthropology Fresno business innovation consultant Ph.D Cultural Anthropology B.S Asian Studies ! ! ! Manish Sharma Senior Chief Designer from Samsung Product Development @ Carnegie Mellon University M.A Business & Mechanical Engineering Product and Service Innovation Emerging markets James Mullooly ! ! ! ! Applied Cultural Anthropologist Professor of Anthropology, CSUF Author of Anthropology Applied to Everyday Life B.A Anthropology & History M.A Teaching English as a foreign language Ph.d Anthropology & Education ! ! ! Working side by side with you
  • 4. We work with restless organizations who value innovation and human understanding. Who have the audacity to challenge mystery and not fear what could be on the other side. Let’s sit down and discuss your future. ! ! contact@helloesp.com www.helloESP.com

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