StreamlineContent for YourUsers & YouChrista Werle, Sno-Isle Librariescwerle@sno-isle.org
Where we were:● 30 subject categories (2012)● 4 proposed subject categories● 1000+ recommended websites (2010)● 150 recommended websites (2012)● 14 recurring user feedback themes● Usability study #1 - baseline○ I didn’t feel like I had a clear sense of what direction to go.○ I need immediacy and it’s not here. I have to read to understand thedifference between everything and that doesn’t work for me.
Usability Study #2 Results● Headed in the right direction!● I hadnt really thought about using the library for thisinformation● It is set up well.● I really like it.● The site is cheerful, upbeat, attractive and welcoming.
Research Page Usage2011: 4584192012: 746304= 62.8% increase
ResourcesCotler, Emily and Kelly Goto. Web ReDesign2.0: Workflow That Works. Berkeley: NewRiders, 2005. Print.Budiu, Raluca and Jakob Nielsen. MobileUsability. Berkeley: New Riders, 2012. Print.Novak, David. Taking People With You: TheOnly Way to Make Big Things Happen. NewYork: Penguin, 2012. Print.