PUBLIC KNOWLEDGE COLLECTIONS INTHE NETWORK SOCIETYA Strategic Approach to Service InnovationPresentation to University of ...
Who was I?Tuesday, 28 May 13
statustimeTuesday, 28 May 13
libraryassistantstatustimeTuesday, 28 May 13
libraryassistantlibrarianstatustimeTuesday, 28 May 13
libraryassistantlibrarianregionallibrarianstatustimeTuesday, 28 May 13
libraryassistantlibrarianregionallibrarianchieflibrarianstatustimeTuesday, 28 May 13
libraryassistantlibrarianregionallibrariandirectorofculturalserviceschieflibrarianstatustimeTuesday, 28 May 13
libraryassistantlibrarianregionallibrariandirectorofculturalserviceschieflibrarianGovt.leadforPeople’sNetworkstatustimeTue...
libraryassistantlibrarianregionallibrariandirectorofculturalserviceschieflibrarianGovt.leadforPeople’sNetworkCEOofnational...
libraryassistantlibrarianregionallibrariandirectorofculturalserviceschieflibrarianGovt.leadforPeople’sNetworkCEOofnational...
libraryassistantlibrarianregionallibrariandirectorofculturalserviceschieflibrarianGovt.leadforPeople’sNetworkCEOofnational...
2003The collectivevalueof collectionsTuesday, 28 May 13
A concept ahead of its timeTuesday, 28 May 13
“Networks have become thepredominant organisationalform of every domain ofhuman activity.. The space offlows has taken over...
HypothesisTuesday, 28 May 13
The existing paradigm(s) of collectinginstitutions, rooted in the requirement toprovide public value from physical collect...
The existing paradigm(s) of collectinginstitutions, rooted in the requirement toprovide public value from physical collect...
The existing paradigm(s) of collectinginstitutions, rooted in the requirement toprovide public value from physical collect...
The existing paradigm(s) of collectinginstitutions, rooted in the requirement toprovide public value from physical collect...
What?Why?How?Tuesday, 28 May 13
Once upon a time...Tuesday, 28 May 13
Akio Morita 1946Tuesday, 28 May 13
1955Tuesday, 28 May 13
1983 Compact disc1955 Transistor radio1979 Walkman1991 Playstation1955Tuesday, 28 May 13
1991Sony Music EntertainmentTuesday, 28 May 13
1991Tuesday, 28 May 13
1991 2000Tuesday, 28 May 13
?1991 2000Tuesday, 28 May 13
Tuesday, 28 May 13
H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transf...
H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transf...
H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transf...
H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transf...
H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transf...
H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transf...
???Evolution Revolution ExtinctionTuesday, 28 May 13
“The Internet hasbecome a vital partof our lives and oursociety”Willliam Dutton et al. Next Generation Users: the Internet...
DEMAND SIDE TRENDS, 201177% of population online (48m)Data from Oxford Internet Survey 2011;Office of National Statistics (...
NEXT GENERATION USERSTuesday, 28 May 13
EMERGENT EXPECTATIONS24/7Tuesday, 28 May 13
EMERGENT EXPECTATIONSusabilityTuesday, 28 May 13
EMERGENT EXPECTATIONSpersonalisationTuesday, 28 May 13
EMERGENT EXPECTATIONSengagementTuesday, 28 May 13
EMERGENT EXPECTATIONSwork, shop, playTuesday, 28 May 13
ChangeComplexityUncertaintyTuesday, 28 May 13
What?Why?How?Tuesday, 28 May 13
INSTITUTIONAL PARADIGMTuesday, 28 May 13
long-establishedTuesday, 28 May 13
trusted and reliableTuesday, 28 May 13
Monopolistic meritgoodTuesday, 28 May 13
collections definevalues and skillsTuesday, 28 May 13
destinationsTuesday, 28 May 13
high sustainabilitycostsTuesday, 28 May 13
INSTITUTION PARADIGM(Open system transformation model)CollectingInstitutionTuesday, 28 May 13
INSTITUTION PARADIGM(Open system transformation model)PolicyResourcesArtifactsSupply sideCollectingInstitutionTuesday, 28 ...
INSTITUTION PARADIGM(Open system transformation model)PolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sid...
INSTITUTION PARADIGM(Open system transformation model)PolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sid...
INSTITUTION PARADIGM(Open system transformation model)PolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sid...
INSTITUTION PARADIGM(Open system transformation model)PolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sid...
ChallengesTuesday, 28 May 13
CompetitionTuesday, 28 May 13
From shellac to iTunesTuesday, 28 May 13
From desk todesktop?Tuesday, 28 May 13
Tuesday, 28 May 13
Tuesday, 28 May 13
APPisationTuesday, 28 May 13
Tuesday, 28 May 13
Content ischangingTuesday, 28 May 13
“The objects of culture are no longersecured behind glass cases or tied tothe walls of museums and galleries orconstrained...
FragmentationDisintermediationLoss of AuthenticityTuesday, 28 May 13
ShoppingRecorded musicNews mediaPublishingCCTuesday, 28 May 13
ShoppingRecorded musicNews mediaPublishingCCCOLLECTINGINSTITUTIONS RIP?Tuesday, 28 May 13
Is the traditional institution-based service paradigm ofcollecting institutions (museums, libraries andarchives) suitable ...
Is the traditional institution-based service paradigm ofcollecting institutions (museums, libraries andarchives) suitable ...
What?Why?How?Tuesday, 28 May 13
Tuesday, 28 May 13
STRATEGIC RESEARCH CHALLENGESMulti-disciplinaryPOLITICAL SCIENCE•Public policy•Organisation theory•Professional practiceeM...
SYSTEMS THEORYHERMENEUTIC PHENOMENOLOGYTuesday, 28 May 13
OPEN SYSTEM TRANSFORMATION MODELPolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sideCollectingInstitution...
OPEN SYSTEM TRANSFORMATION MODELPolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sideCollectingInstitution...
OPEN SYSTEM TRANSFORMATION MODELPolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sideCollectingInstitution...
OPEN SYSTEM TRANSFORMATION MODELPolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sideCollectingInstitution...
Practitionerworldviewsprofessional practicerisk takingvisionservice prioritiesstatus of the userWork package 1Tuesday, 28 ...
Cherchezle visionstatementTuesday, 28 May 13
Cherchezle visionstatementclarity of USP?is it accessible?perception of purposecommonalitiesdifferencesTuesday, 28 May 13
Cherchezle visionstatementclarity of USP?is it accessible?perception of purposecommonalitiesdifferencesc700 institutional w...
Cherchezle visionstatementclarity of USP?is it accessible?perception of purposecommonalitiesdifferencesc700 institutional w...
what is amuseum, archive,library?Tuesday, 28 May 13
what is amuseum, archive,library?published definitionsUK, US, OZ, NZ, CAN, IRLdictionaryprofessional agenciespolicy directi...
Museum - dictionarydefinitionsMuseum - professionalagency definitionsMuseum - UK policydefinitionsMuseum - non-UK policydefini...
Organisationalethnographystructurespolicy directionpowerfunding and resourcesfreedom to actWork package 2Tuesday, 28 May 13
structurespractitioner worldview“Our governance arrangements are for the mostpart designed to maintain hierarchical, comma...
ServiceInnovationsustainingdisruptivetransformativeWork package 3Tuesday, 28 May 13
Europeana Jisc Content Board ArtstorOld WeatherJisc Open Access NOF-DigiReference OnlineDigital NZDPLATuesday, 28 May 13
“Many librarians who work inphysical libraries see theInternet as providing a digitalmirror of their own institutions:the ...
Literaturereviewstrategic planningsocial changeinnovationWork package 4reflective practicefuturingnew service modelsTuesday...
Tuesday, 28 May 13
Status Quo 2.0(Sustaining innovation)Tuesday, 28 May 13
PolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply side K. InstitutionIn the digital spaceevery object is ma...
PolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply side K. InstitutionMediashift Newbehaviours andexpectatio...
H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transf...
H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transf...
H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transf...
H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transf...
Technical rationalityStrategic/reflective thinkingTuesday, 28 May 13
common purpose in thedigital spaceTuesday, 28 May 13
common purpose in thedigital spaceInstitutionContentUserTuesday, 28 May 13
common purpose in thedigital spaceInstitutionContentUserUserContentInstitutionTuesday, 28 May 13
http://uk.linkedin.com/in/chrisbattTuesday, 28 May 13
Thanks for listeningcbatt@mac.comchrisbatt/wordpress.comtw. chrisbattwww.digital-futures.orghttp://www.slideshare.net/Chri...
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2013 05-27 unc talk

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Update on progress with PhD research. Presented, at UCL, to the 2013 study of students from the University of North Carolina

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2013 05-27 unc talk

  1. 1. PUBLIC KNOWLEDGE COLLECTIONS INTHE NETWORK SOCIETYA Strategic Approach to Service InnovationPresentation to University of North Carolina Student study tour, May 2013Tuesday, 28 May 13
  2. 2. Who was I?Tuesday, 28 May 13
  3. 3. statustimeTuesday, 28 May 13
  4. 4. libraryassistantstatustimeTuesday, 28 May 13
  5. 5. libraryassistantlibrarianstatustimeTuesday, 28 May 13
  6. 6. libraryassistantlibrarianregionallibrarianstatustimeTuesday, 28 May 13
  7. 7. libraryassistantlibrarianregionallibrarianchieflibrarianstatustimeTuesday, 28 May 13
  8. 8. libraryassistantlibrarianregionallibrariandirectorofculturalserviceschieflibrarianstatustimeTuesday, 28 May 13
  9. 9. libraryassistantlibrarianregionallibrariandirectorofculturalserviceschieflibrarianGovt.leadforPeople’sNetworkstatustimeTuesday, 28 May 13
  10. 10. libraryassistantlibrarianregionallibrariandirectorofculturalserviceschieflibrarianGovt.leadforPeople’sNetworkCEOofnationalgovt.agencystatustimeTuesday, 28 May 13
  11. 11. libraryassistantlibrarianregionallibrariandirectorofculturalserviceschieflibrarianGovt.leadforPeople’sNetworkCEOofnationalgovt.agencyconsultantstatustimeTuesday, 28 May 13
  12. 12. libraryassistantlibrarianregionallibrariandirectorofculturalserviceschieflibrarianGovt.leadforPeople’sNetworkCEOofnationalgovt.agencyconsultantPhDstudentstatustimeTuesday, 28 May 13
  13. 13. 2003The collectivevalueof collectionsTuesday, 28 May 13
  14. 14. A concept ahead of its timeTuesday, 28 May 13
  15. 15. “Networks have become thepredominant organisationalform of every domain ofhuman activity.. The space offlows has taken over the logicof the space of places…”Castells, M. (2010). Rise of the Network Society, 2nd ed.Tuesday, 28 May 13
  16. 16. HypothesisTuesday, 28 May 13
  17. 17. The existing paradigm(s) of collectinginstitutions, rooted in the requirement toprovide public value from physical collectionsin fixed locations, will not accommodatesuccessfully the development of online serviceoffers that are distinctive in form andmaximise public value through alignment withtrends in user needs and behaviours.Tuesday, 28 May 13
  18. 18. The existing paradigm(s) of collectinginstitutions, rooted in the requirement toprovide public value from physical collectionsin fixed locations, will not accommodatesuccessfully the development of online serviceoffers that are distinctive in form andmaximise public value through alignment withtrends in user needs and behaviours.Tuesday, 28 May 13
  19. 19. The existing paradigm(s) of collectinginstitutions, rooted in the requirement toprovide public value from physical collectionsin fixed locations, will not accommodatesuccessfully the development of online serviceoffers that are distinctive in form andmaximise public value through alignment withtrends in user needs and behaviours.Tuesday, 28 May 13
  20. 20. The existing paradigm(s) of collectinginstitutions, rooted in the requirement toprovide public value from physical collectionsin fixed locations, will not accommodatesuccessfully the development of online serviceoffers that are distinctive in form andmaximise public value through alignment withtrends in user needs and behaviours.Tuesday, 28 May 13
  21. 21. What?Why?How?Tuesday, 28 May 13
  22. 22. Once upon a time...Tuesday, 28 May 13
  23. 23. Akio Morita 1946Tuesday, 28 May 13
  24. 24. 1955Tuesday, 28 May 13
  25. 25. 1983 Compact disc1955 Transistor radio1979 Walkman1991 Playstation1955Tuesday, 28 May 13
  26. 26. 1991Sony Music EntertainmentTuesday, 28 May 13
  27. 27. 1991Tuesday, 28 May 13
  28. 28. 1991 2000Tuesday, 28 May 13
  29. 29. ?1991 2000Tuesday, 28 May 13
  30. 30. Tuesday, 28 May 13
  31. 31. H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transforma2ve#innova2on#Time#Tuesday, 28 May 13
  32. 32. H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transforma2ve#innova2on#Time#Tuesday, 28 May 13
  33. 33. H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transforma2ve#innova2on#Time#CDheavenTuesday, 28 May 13
  34. 34. H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transforma2ve#innova2on#Time#CDheaven NapsterMP3Tuesday, 28 May 13
  35. 35. H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transforma2ve#innova2on#Time#CDheaven NapsterMP3iTunesiPodTuesday, 28 May 13
  36. 36. H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transforma2ve#innova2on#Time#CDheaven NapsterMP3iTunesiPodMobilerevolutionTuesday, 28 May 13
  37. 37. ???Evolution Revolution ExtinctionTuesday, 28 May 13
  38. 38. “The Internet hasbecome a vital partof our lives and oursociety”Willliam Dutton et al. Next Generation Users: the Internet in Britain,Oxford Internet Institute, 2011Tuesday, 28 May 13
  39. 39. DEMAND SIDE TRENDS, 201177% of population online (48m)Data from Oxford Internet Survey 2011;Office of National Statistics (2011a). Statistical Bulletin:Internet Access - Households and Individuals, 2011;Office of National Statistics (2011b). Statistical Bulletin:E-Commerce and ICT Activity, 2010.- 86% travel and local information (41m)- 86% online shopping (41m)- 96% email (46m)- 60% social networking (29m)- 79% news (38m)- 61% music downloads (29m)- 51% games (24m)- 34% public information (16m)- 44% Next Generation Users (21m)95% of UK companies online- 92% using broadband- 78% public websitesTuesday, 28 May 13
  40. 40. NEXT GENERATION USERSTuesday, 28 May 13
  41. 41. EMERGENT EXPECTATIONS24/7Tuesday, 28 May 13
  42. 42. EMERGENT EXPECTATIONSusabilityTuesday, 28 May 13
  43. 43. EMERGENT EXPECTATIONSpersonalisationTuesday, 28 May 13
  44. 44. EMERGENT EXPECTATIONSengagementTuesday, 28 May 13
  45. 45. EMERGENT EXPECTATIONSwork, shop, playTuesday, 28 May 13
  46. 46. ChangeComplexityUncertaintyTuesday, 28 May 13
  47. 47. What?Why?How?Tuesday, 28 May 13
  48. 48. INSTITUTIONAL PARADIGMTuesday, 28 May 13
  49. 49. long-establishedTuesday, 28 May 13
  50. 50. trusted and reliableTuesday, 28 May 13
  51. 51. Monopolistic meritgoodTuesday, 28 May 13
  52. 52. collections definevalues and skillsTuesday, 28 May 13
  53. 53. destinationsTuesday, 28 May 13
  54. 54. high sustainabilitycostsTuesday, 28 May 13
  55. 55. INSTITUTION PARADIGM(Open system transformation model)CollectingInstitutionTuesday, 28 May 13
  56. 56. INSTITUTION PARADIGM(Open system transformation model)PolicyResourcesArtifactsSupply sideCollectingInstitutionTuesday, 28 May 13
  57. 57. INSTITUTION PARADIGM(Open system transformation model)PolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sideCollectingInstitutionProcessesTuesday, 28 May 13
  58. 58. INSTITUTION PARADIGM(Open system transformation model)PolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sideCollectingInstitutionProcessesActive Collecting Curating DisclosingTuesday, 28 May 13
  59. 59. INSTITUTION PARADIGM(Open system transformation model)PolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sideCollectingInstitutionProcessesActivePassiveCollecting Curating DisclosingWarehousingTuesday, 28 May 13
  60. 60. INSTITUTION PARADIGM(Open system transformation model)PolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sideCollectingInstitutionProcessesActivePassiveCollecting Curating DisclosingWarehousingIn the digital spaceeverything iselectronsTuesday, 28 May 13
  61. 61. ChallengesTuesday, 28 May 13
  62. 62. CompetitionTuesday, 28 May 13
  63. 63. From shellac to iTunesTuesday, 28 May 13
  64. 64. From desk todesktop?Tuesday, 28 May 13
  65. 65. Tuesday, 28 May 13
  66. 66. Tuesday, 28 May 13
  67. 67. APPisationTuesday, 28 May 13
  68. 68. Tuesday, 28 May 13
  69. 69. Content ischangingTuesday, 28 May 13
  70. 70. “The objects of culture are no longersecured behind glass cases or tied tothe walls of museums and galleries orconstrained by the control overpublishing and broadcasting, but arecreated and recreated in the socialprocess.”Tredinnick, L. (2008) Digital Information Culture: The Individual and Society in the Digital AgeTuesday, 28 May 13
  71. 71. FragmentationDisintermediationLoss of AuthenticityTuesday, 28 May 13
  72. 72. ShoppingRecorded musicNews mediaPublishingCCTuesday, 28 May 13
  73. 73. ShoppingRecorded musicNews mediaPublishingCCCOLLECTINGINSTITUTIONS RIP?Tuesday, 28 May 13
  74. 74. Is the traditional institution-based service paradigm ofcollecting institutions (museums, libraries andarchives) suitable to maximise the value of knowledgecollections delivered digitally?PRIMARY RESEARCH QUESTIONTuesday, 28 May 13
  75. 75. Is the traditional institution-based service paradigm ofcollecting institutions (museums, libraries andarchives) suitable to maximise the value of knowledgecollections delivered digitally?Is it possible to model a service paradigm better fittingthe needs of the Network Society and how might sucha conceptual model be exploited in support ofprofessional practice?PRIMARY RESEARCH QUESTIONTuesday, 28 May 13
  76. 76. What?Why?How?Tuesday, 28 May 13
  77. 77. Tuesday, 28 May 13
  78. 78. STRATEGIC RESEARCH CHALLENGESMulti-disciplinaryPOLITICAL SCIENCE•Public policy•Organisation theory•Professional practiceeMichael Finkenthal. Complexity, Multi-disciplinarity and Beyond. (2008), p100“...a holistic approach may be the only route to dealing with today’s complexity.”ECONOMICS•Innovation•Value and exchange•Cultural policyEDUCATION•Learning systems•eLearning theories•Informal learningTECHNOLOGY•Platforms•Networks•Business modelsSOCIAL SCIENCE•Social systems•Human behaviour•Social capitalFUTURE STUDIES•Techniques/constraints•Futures in the publicsectorTuesday, 28 May 13
  79. 79. SYSTEMS THEORYHERMENEUTIC PHENOMENOLOGYTuesday, 28 May 13
  80. 80. OPEN SYSTEM TRANSFORMATION MODELPolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sideCollectingInstitutionsTuesday, 28 May 13
  81. 81. OPEN SYSTEM TRANSFORMATION MODELPolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sideCollectingInstitutionsModelling a systemic ecosystemparadigm for the digital spaceTuesday, 28 May 13
  82. 82. OPEN SYSTEM TRANSFORMATION MODELPolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sideCollectingInstitutionsModelling a systemic ecosystemparadigm for the digital spaceTuesday, 28 May 13
  83. 83. OPEN SYSTEM TRANSFORMATION MODELPolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply sideCollectingInstitutionsModelling a systemic ecosystemparadigm for the digital spacemappinginstitutionalparadigm(s) assess thereadinesspotential?Tuesday, 28 May 13
  84. 84. Practitionerworldviewsprofessional practicerisk takingvisionservice prioritiesstatus of the userWork package 1Tuesday, 28 May 13
  85. 85. Cherchezle visionstatementTuesday, 28 May 13
  86. 86. Cherchezle visionstatementclarity of USP?is it accessible?perception of purposecommonalitiesdifferencesTuesday, 28 May 13
  87. 87. Cherchezle visionstatementclarity of USP?is it accessible?perception of purposecommonalitiesdifferencesc700 institutional websites searchedis there a vision statement?form and content?future proofed?how many/textual analysisTuesday, 28 May 13
  88. 88. Cherchezle visionstatementclarity of USP?is it accessible?perception of purposecommonalitiesdifferencesc700 institutional websites searchedis there a vision statement?form and content?future proofed?how many/textual analysislibrary 42%museums39%archive 44%Tuesday, 28 May 13
  89. 89. what is amuseum, archive,library?Tuesday, 28 May 13
  90. 90. what is amuseum, archive,library?published definitionsUK, US, OZ, NZ, CAN, IRLdictionaryprofessional agenciespolicy directionaccreditation/standardsTuesday, 28 May 13
  91. 91. Museum - dictionarydefinitionsMuseum - professionalagency definitionsMuseum - UK policydefinitionsMuseum - non-UK policydefinitionsMuseum - UK accreditationstandard definitionsMuseum - non-UK accreditationstandard definitionsTuesday, 28 May 13
  92. 92. Organisationalethnographystructurespolicy directionpowerfunding and resourcesfreedom to actWork package 2Tuesday, 28 May 13
  93. 93. structurespractitioner worldview“Our governance arrangements are for the mostpart designed to maintain hierarchical, commandand control decision making”. Ison, R. (2010). Governance that Works“Dynamic conservatism - the fight to remain thesame”Schon, D. (1991). The Reflective Practitioner: How Professionals Think in ActionTuesday, 28 May 13
  94. 94. ServiceInnovationsustainingdisruptivetransformativeWork package 3Tuesday, 28 May 13
  95. 95. Europeana Jisc Content Board ArtstorOld WeatherJisc Open Access NOF-DigiReference OnlineDigital NZDPLATuesday, 28 May 13
  96. 96. “Many librarians who work inphysical libraries see theInternet as providing a digitalmirror of their own institutions:the digital library as asurrogate for the physicallibrary.”Attribution redactedemail from xxxxxxxxxxxxxxxxxx, 7th March 2012Tuesday, 28 May 13
  97. 97. Literaturereviewstrategic planningsocial changeinnovationWork package 4reflective practicefuturingnew service modelsTuesday, 28 May 13
  98. 98. Tuesday, 28 May 13
  99. 99. Status Quo 2.0(Sustaining innovation)Tuesday, 28 May 13
  100. 100. PolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply side K. InstitutionIn the digital spaceevery object is made ofelectronsOPEN SYSTEM TRANSFORMATION MODELTuesday, 28 May 13
  101. 101. PolicyResourcesArtifactsUsers andpotentialusersDemand sideSupply side K. InstitutionMediashift Newbehaviours andexpectationsLack ofpolicyDecliningresourcesCompetitionIn the digital spaceevery object is made ofelectronsOPEN SYSTEM TRANSFORMATION MODELTuesday, 28 May 13
  102. 102. H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transforma2ve#innova2on#Time#?Hunter/gatherer Agrarian harvesterHunter Gatherer v Agrarian HarvesterTuesday, 28 May 13
  103. 103. H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transforma2ve#innova2on#Time#?Hunter/gathererAgrarian harvesterHunter Gatherer v Agrarian HarvesterTuesday, 28 May 13
  104. 104. H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transforma2ve#innova2on#Time#?Hunter/gathererAgrarian harvesterHunter Gatherer v Agrarian HarvesterTuesday, 28 May 13
  105. 105. H3#H2#H1#HORIZON#2:#Disrup2ve#innova2on/#transforma2on#bridge#Prevalence#HORIZON#1:#Sustaining#innova2on#HORIZON#3:#Transforma2ve#innova2on#Time#?Hunter/gathererAgrarian harvesterHunter Gatherer v Agrarian HarvesterTuesday, 28 May 13
  106. 106. Technical rationalityStrategic/reflective thinkingTuesday, 28 May 13
  107. 107. common purpose in thedigital spaceTuesday, 28 May 13
  108. 108. common purpose in thedigital spaceInstitutionContentUserTuesday, 28 May 13
  109. 109. common purpose in thedigital spaceInstitutionContentUserUserContentInstitutionTuesday, 28 May 13
  110. 110. http://uk.linkedin.com/in/chrisbattTuesday, 28 May 13
  111. 111. Thanks for listeningcbatt@mac.comchrisbatt/wordpress.comtw. chrisbattwww.digital-futures.orghttp://www.slideshare.net/Chris_Batt/http://uk.linkedin.com/in/chrisbattTuesday, 28 May 13

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