Assertiveness ppt


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Assertiveness-Topic for presentation and communication techniques

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Assertiveness ppt

  1. 1. ASSERTIVENESS Prepared ByChirag Solanki Wasim Kazmi Macklinbrett Veigas Mayur Veer (SE MECH-B)
  2. 2. WHAT IS ASSERTIVENESS? • Assertiveness is about self confidence which means having a positive attitude towards yourself and others. • Assertiveness is form of behavior characterized by a confident declaration or affirmation of a statement without need of proof; this affirms the person's rights or point of view without either aggressively threatening the rights of another (assuming a position of dominance) or submissively permitting another to ignore or deny one's rights or point of view.[1]
  3. 3. Ten Points about Assertive Behaviours 1-It depends on expressing yourself 2-Showing respects to others rights 3-Being honest 4-Indirect and certain 5-Mutual equilibrim and benefit is important in a relationship 6-It is expressing emotions, rights, realities, thoughts and boundaries by words 7-Using non-verbal comminication for sending the message 8-It is not universal, it depends on the position and the individual 9-It is getting social responsibility 10-It is not the nature of the hunamkind, it can be learned
  4. 4. Being Assertive 1-Being assertive is focusing on your goal 2-Being assertive is being self-aware 3-Being assertive is being true to yourself 4-Being assertive is building self esteem 5-Being assertive is nurturing yourself.
  6. 6. Negative attitude and passive behaviour • • • • • • • • Lack of self confidence and low self esteem Lack of self respect Self putdowns Negative feelings and thoughts about yourself Feeliings of inferiority compared to others Like others to be in control of people and situations Feel guilty towards others demotivated
  7. 7. Negative attitude and manipulative behaviour • Lack of self confidence and low self esteem • Lack of self respect and lack of respect for others • Mistrustful and suspicious of others’ motives • Negative feelings and thoughts about self and others • Feel very wary towards others • Dishonest and indirect • Twist what others have said • Undermine others’ self esteem • Depressed and demotivated
  8. 8. Negative attitude and aggressive behaviour • • • • • • • • • Lack of self confidence and low self esteem Lack of respect towards others Put others down Feelings of superiority Like to be in control of people and situations Disinterested in others’ thoughts and feelings Feel angry towards others and are quick to blame them Don’t listen to or ask questions Dismissive of feedback
  9. 9. Positive attitude and assertive behaviour • • • • • • • • • Self confidence and high self esteem Respect for self and towards others Take responsibility for self Motivated to do a good job İnterested in others’ feelings and thoughts Ask questions Honest and direct Listen to others Ask others for feedback
  10. 10. SKILLS OF ASSERTIVENESS a) Broken record b) Fogging c) Negative assertion d) Negative inquiry e) Free information f) Self disclosure g)Workable compromise
  11. 11. ASSERTIVENESS BY VERBAL AND NONVERBAL COMMUNICATION “It ain’t what you say, it is the way that you say it” • Tonation ‘I will phone you’ – It will be me not any other person ‘I will phone you’ – I will not forget! ‘I will phone you’ – I will not write or visit. ‘I will phone you’ – It will be you,not any other person. • • • • • Faces and the looks Eye signal Body image Personal space The gesture
  12. 12. ASSERTIVENESS IN CULTURES • ASIAN Low degree of individualism , nonassertive. • EUROPEAN,AMERICAN High degree of individualism , assertive.
  13. 13. HUMAN ASSERTIVE RIGHTS • The right to express sexuality • The right to have needs and desires • The right to have information • The right to have goods or services which have been paid • The right to be independent and to be left alone • The right to say no • The right to be treated with respect • The right to do anything which does not violate the rights of others • The right to be assertive or nonassertive • The right to make choices • The right to change • The right to control over body,time and possesions • The right to express opinions and beliefs • The right to think well of oneself • The right to make requests
  14. 14. THE IMPORTANCE OF ASSERTIVENESS IN ORGANISATIONS Assertiveness • Personal identity • Wages or salary • Satisfaction from exercising skills • Satisfaction from helping people • Social environment Need to dealing with • Theirselves • The manager to whom they report • Their colleagues • Their subordinates • Clients or customers
  15. 15. ASSERTIVENESS TRAINING IN WORK PLACE • • • • Body-language awareness leading to work body oriented therapies Role-plays and then work in psyhcodrama Awareness of other people’s perceptions and so work in sensitivity groups and encounter Looking at situations in the past where one was, or was not assertive and hence traditional psychoteraphy
  16. 16. Techniques in Assertiveness Training: • • • • • • • Verbal communication Non-verbal communication Anxiety reduction and control Anger reduction and control, and redirection of this energy Increase in self esteem Awareness of self and others in interpersonnal situations Awareness of social and cultural rules of behaviour
  17. 17. Ackowledgement• Google • Wikipedia • Communication Skills by Oxford Publications