About Content component management and dynamic delivery systems based on DITA as a content model designed for the optimal Customer Experience. Working with authoring, collaboration, review and publishing software in the areas of product marketing, technical sales, professional services, solutions selling, operations and technical training.
Present at major conferences on best practices in adoption and business benefits.
Specialties: Technical sales and streatgic executive for Content Component Management Systems using DITA as a content model. Discovery Day and ROI analysis.