PAPER READING ABSTRACT We examine how ambient displays can augment social television. Social TV 2 is an interactive television solution that incorporates two ambient displays to convey to participants an aggregate view of their friends’ current TVwatching status. Social TV 2 also allows users to see which television shows friends and family are watching and send lightweight messages from within the TV-viewing experience. Through a two-week field study we found the ambient displays to be an integral part of the experience. We present the results of our field study with a discussion of the implications for future social systems in the home.

1. AmbientSocial TV Drawing People into a SharedExperience Gunnar Harboe,CrystaMetcalf,Frank Bentley, Joe Tullio,NoelMassey,Guy Romano

3. “Like watching TV together”

5. Social TV 1 1 2 Investigated live voice sessions Provided social and practical benefits Some indications of potential problems 3 4 Harboe et al. (2008)“The Uses of Social Television”in ACM Computers in Entertainment

6. Social TV 2 Investigate naturally occurring instances of interaction, not-pre arranged sessions Investigate behaviors leading up to a communication session Introduce ambient displays as extension of presence

7. Social TV 2 Test an experience without freeform communication (no voice, just presence) Primarily a research probe: design priority to gather data, not provide the best possible experience

8. System Description

9. System Components

10. Ambient Devices Ambient Orb (Ambient Devices, Inc.) Virtual Orb (Chumby) (www.chumby.com)

11. Ambient Devices Social Awareness (even when TV off) Changing colors (Pulsing) Number of buddies watching Social TV: None One Multiple

12. Presence Buddy list

13. Presence Buddy list Channel banner

14. Presence Buddy list Channel banner Pop-ups

15. Communication Suggestions

16. Communication Suggestions Emoticons

17. Communication Suggestions Emoticons Canned text messages

18. Study Description

19. Participants Group A Female (+families) 26-33 4 married, 1 engaged 3 with (small) children Friends and family members Group B Female (+families) 46-53 4 married, 1 divorced All with teenagers Friends and family members

20. Usage

21. Reported Use “Every time I walked back and forth, I’d see [the orb]”(B3) “Every time I passed by, a thousand times a day, I would look to see what color it was.”(B1) “Just about every time I turned it on, if I saw someone was on, I called their house.”(B1)

22. Use-Cases “The first thing I’ll do is I’ll look at the orb. […] Then I’ll turn on the TV.” (A2) Ambient Social TV: Usage

23. Use-Cases “I’ll quickly turn it on and see who’s on and what they’re watching.”(A1)

24. Use-Cases “Something they were watching might grab my attention more than what I thought I was going to watch.” (A3)

25. Use-Cases “I’ll see what they are watching and I’ll usually send out shout-outs based on what they are watching, or the thumbs down or whatever.”(A2)

26. Use-Cases “I do thumbs up [or] thumbs down, wait to see if there’s a reaction, and if there is I’ll send a message.”(B3)

27. Findings

28. Ambient Awareness Ambient orbs provided peripheral social awareness while not watching “Since I had [the Chumby] in the kitchen, it was just while I was cooking… it was like, ‘Oh, I wonder who’s on.’”(A1) “I notice when the color’s on, whether it’s purple or blue; I know that someone else is actually on the system.” (B3)

29. Feeling Connected This social awareness inspired a feeling of togetherness “I liked coming into the house and saying, ‘Oh, someone’s home watching TV too now.’ […] It was like a friendly feeling; like, ‘Someone else is home and I’m not the only one home tonight.’”(B1)

30. Motivation to Turn On Ambient orbs provided reasons to turn on the TV “The orb was purple, so I thought, ‘Wow, that’s a lot of people on!’ and so I turned it on.” (B1)

31. Providing Context Situating the ambient displays within a larger system enriched the ambient information “There’d be no reason to have an orb [if] I can’t turn it on and see who it’s connected to.” (B1) “As the two weeks progressed, I kinda had a feel [about who might be on].” (A1)

32. Increasing Engagement

33. Reactions “A stupid toy” (B1) “Just kinda boring”(B5b) “I wouldn’t buy it”(A4) “It’s just no use”(B4) “So unnecessary”(B3b) “[Not] something that I would use”(A3) “I love the orb” (A2, B5) “We liked the orb”(B1) “The coolest part” (A3) “Cool”(A2, A4) “That was neat”(A1b) “The orb is the interesting thing”(B4)

34. Conclusion

35. thinking Everyday Object 大眾的觀看行為 互動模式 : 周邊意識到共同參與 Object 被動->主動 Object 周邊行為

36. THANK YOU