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The way we're_working_isn't_working

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  • 1. The Way We’re Working Isn’t Working
    Tony Schwartz
    With
    Jean Gomes and Catherine McCarthy
  • 2. The Four Forgotten Needs that Energize Great Performance makes a compelling case for a new kind of workplace, a better way of working and a more deeply satisfying way of life.
    In brief….
  • 3. Employers and employees alike share an unspoken assumption that human beings are capable of operating in the same way computers do: continuously, at ever higher speeds, running multiple programs at the same time.
  • 4. More and More, Less and Less
  • 5. Its never enough….
    No matter how much value we produce – dollars, sales, goods or widgets
    We Run faster, Stretch out our arms further and stay longer at work.
  • 6. Less capacity for focused attention.
    Less time for any given task
    Less opportunity to think reflectively and long term
    Less energy for our families
    Less time to wind down and relax
    Lesser hours to sleep
    Less rested in the mornings – Less than fully engaged and less focus
    Effect…..a series of Less es..
  • 7. The issue is not the number of hours we sit behind a desk but the energy we ring to the work we do and the value we generate as a result.
    • Research suggest that we r most productive when we move between periods of high focus and intermittent rest.
  • Our 4 Primary Needs
    What I stand for and believe – what gives me a sense of meaning
    Freedom to develop and express my unique skills and talent
    Feeling appreciated / cared for/ valued for who I am
    Being able to take care of myself , renew, so am healthy, fit
  • 8. Reflect on the 4 key energy needs
    Think of a typical day at work – how much of your day do you spend working without breaks for a long period of time
    Identify one of the employees whose work isnt as good as you think and which of the 4 core needs could you do a better job of helping that person to meet.
    Actions
  • 9. We Cant Change What We Don’t Notice
    “We are already the most overinformed, underreflective people in the history of civilization “
    Robert Kegan and Lisa Lahey (Harvard based psychologists and leading adult devp thinkers)
    “Flatland”
    Ken Wilber – Writer and Philosopher
    Chasing Daylight
    Book by Kelly o Neil about the life he led (KPMG Chief)
    Self Deception - Skilled at denial because it helps us avoid discomfort.
    “To err is human – but firstly you need to recognize that you have erred”
    Eg – None of the major financial players in the recent meltdown came forward to take personal resp for the catastrophic decision so many of them made
  • 10. Many Companies value the whole constellation of qualities on the left side far more than the right
    But by celebrating one set and undervaluing another, we lose access to essential dimensions of ourselves – and others
  • 11. www.theenergyproject.com – Energy audit abouth the 4 key energy dimensions
    Start a journal about you feeling at diff points during the day – Observing our emotions allows us to be more intentional about our behavior
    List 3 our your greatest strengths
    Identify the way you tend to behave when you overrely on these strengths – or how you overuse one of the strengths you hv indentified
    Actions
  • 12. Will and Discipline are wildly overrated !!!
    Struggle to make change that lasts.
    Bite off only what you can chew
    Knowing the limit of our willpower, it makes sense to undertake only fewer rituals than many…
    Start small and build on success incrementally
    Precision and Specificity
    By defining precisely when we r going to undertake a behavior, we reduce the amt of energy we have to expend to get it done
    What we Resist Persists
    We’re Creature of Habit
  • 13. Sleep or Die !!!
    If physical energy is the foundation of all dimensions of energy, sleep is the foundation of physical energy.
    Our body rhythm – Awake during day, sleep during night
    We operate best if followed by this rhythm.
    Eg – Experiment on Rats
    Obesity and most illness arise due to lack of sleep
    NAP – The undervalued power
  • 14. Renewal Room – How many organizations have that !!!
    Most organization give health benefits as way of perks rather than to drive higher performance
    Per iodization refers to the way an athlete trains in cycles – high intensity with periods of recovery – daily, weekly, monthly or yearly
    Mondays are like warm ups – and it’s the best day for low demand works like planning, administration…etc
    Over next 2 days we are ramped up and at the peak – the best time in an org to strategize, imp meetings..
    By Thurs our energy begins to ebb and can be a good day for reaching consensus.
    By Fri, we are at the lowest level and can be best used for relationship building, open ended work and low range planning.
    Creating a culture that pulses..
  • 15. Every org has a distinct emotional climate and typically its set from the top
    The leader of the org is thus called “Chief Energy Officer”
    The core resp of great leaders is to mobilize, focus, inspire and regularly renew the energy of those they lead.
    A New value proposition
  • 16. Our attention is under siege.
    We are incapable of multitasking. Unlike computers we r hard wired to undertake tasks sequentially
    We perform best when we are most singularly focused
    A poverty of Attention