CETS 2011, Jan Saillard, syllabus handout for How to Create a Course from Short Self-Directed Learning Materials
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CETS 2011, Jan Saillard, syllabus handout for How to Create a Course from Short Self-Directed Learning Materials

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CETS 2011, Jan Saillard, syllabus handout for How to Create a Course from Short Self-Directed Learning Materials CETS 2011, Jan Saillard, syllabus handout for How to Create a Course from Short Self-Directed Learning Materials Document Transcript

  • Coaching for Change – Virtual Workshop Syllabus Jan Saillard jan.saillard@allstate.com 847-402-2650This syllabus provides an overview of the activities that make up this workshop. We encourage you to complete theactivities in the order provided. The course consists of watching short 2 -10 minute videos, completing experiments(practice activities) and participating in discussions on The Alley. The final experiment is to apply what you have learnedduring a coaching conversation. Contact ATSC for technical issues on the LRN. Contact your instructor if you are unable toaccess The Alley. Note: You will receive access to The Alley Discussion Forum just before the workshop. Week 1 Activity Approximate Notes Total Time Complete Introduction 5 minutes On The Alley, introduce self and what you want to gain from this on The Alley workshop. Look back at the posts to get to know other learners. Watch 6 Videos on the 25 minutes Videos LRN What is Coaching (2 min)) Difference Between Advice, Feedback, and Coaching (3 ) Steps to access videos Coaching During Change (4.5 min) Four Coaching Questions (3.5 min) Types of Coaching (8.5 min) Planning Coaching Conversation (complete before Experiment 2) (2.5 min) Complete Online Activity 5 minutes Watch an example of a directive coaching conversation and on the LRN identify the use of the coaching questions Conduct 2 Experiments 15 minutes Experiment 1 As you work with others this week, identify how often you give advice, provide feedback or coach. How often do you give advice instead of coach Experiment 2 To prepare for Week 3’s experiment, identify a person and the behavior you wish to coach. Access the Coaching Planner and complete the first two questions Participate in two 10 minutes Discussion discussions on The Alley Reply to the following 2 discussions on The Alley and reply to at least one What did you discover about how often you give advice, other person’s post provide feedback, or coach? What behavior have you identified to coach and how, if any, has change impacted this behavior? Note do not use names or descriptions that would identify the person to others Reply to at least one person’s post this week, remembering to use inclusive behaviors when responding Go back to the discussion throughout the week to review any responses to your post from the facilitator or classmates 2011 © Property of Allstate Insurance Company 1
  • Coaching for Change – Virtual Workshop Syllabus Jan Saillard jan.saillard@allstate.com 847-402-2650Week 2 Activity Approximate Notes TimeWatch 5 videos on the LRN 25 minutes Videos The Learning Model (10 min)Steps to access videos Four Essential Communication Skills - Listening (4.5 min) - Restating (4.5 min) - Questioning (3 min) - Affirming (1.5 min)Complete Online Activity 5 minutes Watch an example of a non-directive coaching conversation andon the LRN identify essential communication skillsConduct 2 experiments 20 minutes Experiment 3 Throughout the week listen for facts and interpretations and think about what questions you could ask to identify the facts behind the interpretation If the opportunity presents itself practice asking clarifying questions Experiment 4 Review the Coaching Planner you completed as part of Week 1 to determine if the behavior you identified is a fact or an interpretation If necessary, rewrite the answer to the question “Where is the coachee now?” using facts Once you have identified a fact, set up a coaching appointment with the coachee to be completed as week 3’s experimentParticipate in one new 10 minutes Discussiondiscussion on The Alley Reply to the following discussion on The Alleyand reply to at least one Was the behavior you identified for coaching a fact orother person’s post interpretation? How did you know it was a fact or an interpretation? What changes, if any, did you make to your answer to the question – where is the coachee now? Reply to at least one person’s post this week, remembering to use inclusive behaviors when responding Go back to the discussion throughout the week to review any responses to your post from the facilitator or classmates 2011 © Property of Allstate Insurance Company 2
  • Coaching for Change – Virtual Workshop Syllabus Jan Saillard jan.saillard@allstate.com 847-402-2650Week 3 Activity Approximate Notes TimeWatch 3 videos on the 15 minutes VideosLRN Feedback During Coach (5 min)Steps to access videos Three Cs of Feedback (3.5 min) Creating the Action Plan and Supporting the Coachee (7)Online Activity on the 5 minutes Watch an example of a blended coaching conversation. IdentifyLRN the coaching question and creating an action planActivity 10 minutes Review the Coaching Planner worksheet and adjust if needed. IfUpdate Coaching Planner you feel it is clear, practice the coaching conversation with a peerWorksheet or your facilitatorConduct one experiment 60 minutes Experiment 5 Conduct the on-the-job coaching session using the Coaching Planner you have been working on throughout the workshop.Discussion 15 minutes DiscussionParticipate in one new Reply to the following discussion on The Alleydiscussion on The Alley What key learning(s) did you have from your coachingand reply to at least one session; what would you do differently next time andother person’s post what two ways have you progressed in your ability to coach? Reply to at least one person’s post this week, remembering to use inclusive behaviors when responding Go back to the discussion throughout the week to review any responses to your post from the facilitator or classmates 2011 © Property of Allstate Insurance Company 3
  • Coaching for Change – Virtual Workshop Syllabus Jan Saillard jan.saillard@allstate.com 847-402-2650Week 4 Activity Approximate Notes TimeReview Coaching 5 minutes Review the Coaching Conversation Key Points reference andConversation Key Points identify your key learnings from this workshopCreate a plan to improve 15 minutes Based upon last week’s coaching session and the specific areasyour coaching skills of coaching you wish to improve upon, do the following: Using the Coaching Planner, create a plan to improve your coaching skills. To create the plan, remember to - Identify the possibilities - Determine the pros and cons of each possibility - Pick the possibility with the most chances of success - Plan the specifics of the action you will take Set up a time to review your plan and your key learnings with your managerDiscussion 10 minutes DiscussionParticipate in one new Reply to the following two discussion on The Alleydiscussion on The Alleyand reply to at least one 1. What key learnings have you gained from thisother person’s post workshop? 2. After discussing with your manager, what one or two actions did you decide to take to improve your coaching skills? Reply to at least one person’s post this week, remembering to use inclusive behaviors when responding Go back to the discussion throughout the week to review any responses to your post from the facilitator or classmates Congratulations, you have finished the Coaching for Change Virtual Workshop Please watch for two different surveys: After Class survey – in a few days you will receive an e-mail to take a confidential survey regarding the class. It should take about 5 minutes Follow-up Survey – in about 30 days, you will receive a confidential survey asking how you have applied the skills that you have learned We value your feedback – please complete these surveys. Most of these materials are available for your reference on the Coaching – a Skill for Change Web page located on myDevelopment Space. 2011 © Property of Allstate Insurance Company 4