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Social Technology &Learning:Converting theNon-believersJeff MerrellKeeley Sorokti                 Master’s Program in Lear...
“Ideas need air to breath and evolve. [Digitalcommunities] let you do this with lots of peoplequickly. Use them to develop...
“Share inspiration. Not your nail polish color.”MSLOC student answers to question:What advice would your current-self give...
Digital, personal learning networks    Enclosed communities   and public    networks
Q: So how do you get there?Do you work on establishing acollaborative culture first? Or do youimplement technology to help...
Be digitally literate            Attention         Participation        CollaborationCritical consumption     Network smar...
As learning   professionals: How do we help       our digital  community getsomething out of   the dialogue?              ...
Know-how for learning practitionersBe able to recognize network healthKnow when and how to participateAnalyze using data a...
1: Be able to recognize network health  Don’t worry about lurking  Look for passion and temporary  convergence  Look for t...
Example: Network health                          Trust
Example: Network health                          Passion
Example: Network health   Temporary convergence
Example: Network health Emergent roles Connector Greeter Mediator Idea initiator Idea synthesizer Protocol officer
2: Know when and how to participate  Connector  Greeter  Mediator  Idea initiator  Idea synthesizer  Protocol officer
Explanation: Know when and how to participate                          Modeling the emergent roles    High                ...
Explanation: Know when and how to participate                          Modeling the emergent roles    High                ...
3: Analyze using data and stories                                                                         Learn something ...
Example: AnalyzeCombine data and stories
Why did MSLOC choose  Jive Enterprise Social Network?LMS
Why did MSLOC chooseJive Enterprise Social Network?
CustomStreams
Interest & Expertise  Locator
Program-Level Conversation
Private Class-LevelConversation
Social Tech & Learning   Top Three Takeaways       1) Organizational Culture Matters       2) Community Management &      ...
Continue the dialogue                                  @NU_MSLOC            #msloc            Twitter               @sorok...
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CETS 2012, Jeff Merrell & Keeley Sorokti, slides for Social Technology & Learning: Converting the Non-believers

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  • Outside (public and public/private tools) and inside (private MSLOC learning spaces). Lots of cross over. Similarity in tool design features – but you are managing the cross over.
  • Attention – social media afford distraction, but attention can be trained. Mindfulness, intention. But allow for flow and fun.Participation – We are consumers as well as creators. Participation can include tagging, bookmarking, curating. Then can move more. Be aware of your digital footprint and profile. But also: Assume goodwill (engagement protocol). Crap detect thyself.Collaboration –Critical consumption – crap detection. Check your sources. Be a reporter. Create a dashboard of fact-checking sites.
  • In this case, this post started a long side-bar discussion on a topic that was adjunct to the course. But it was a topic for which the author – and a couple of other community members – had some passion about. The end result was
  • Talk to content management roles as well…curator…content designer..still very important. But the focus on this talk is about facilitation roles…
  • For knowing when to jump in as community manager…At the very beginning, focus on trust. Encourage, support, maintain standards of politeness, greet, connect, synthesize. But be patient – learn to wait before jumping in with really substantive stuff.
  • For knowing when to jump in as community manager…At the very beginning, focus on trust. Encourage, support, maintain standards of politeness, greet, connect, synthesize. But be patient – learn to wait before jumping in with really substantive stuff.
  • We wanted an ESN, not an LMSLMS systems are focused around a particular class rather than at the program-levelWe want our students to use a best-in-class system that is used in organizations rather than education settings (nature of our program)We wanted a system that would easily allow our busy students and faculty to quickly get to the information they needed at that moment. Filtering and controlling your own content was key.The platform had to have a strong mobile appWe wanted a company that we felt was moving in a similar direction to MSLOC.This was more important than creating a comprehensive requirements documentWe looked at several vendors:Jive SoftwareMoxieSocial TextYammerBlue KiwiIBM Connections
  • We wanted a company that we felt was moving in a similar direction to MSLOC.This was more important than creating a comprehensive requirements documentWe looked at several vendors:Jive SoftwareMoxieSocial TextYammerBlue KiwiIBM Connections
  • Custom Streams allow users to get the content that they care about.
  • Safe space for working on your digital presenceContinue to “geek out” about topics you care about after the class is overCreate your own group based on mutual interests
  • Transcript of "CETS 2012, Jeff Merrell & Keeley Sorokti, slides for Social Technology & Learning: Converting the Non-believers"

    1. 1. Social Technology &Learning:Converting theNon-believersJeff MerrellKeeley Sorokti Master’s Program in Learning & Organizational Change at Northwestern University
    2. 2. “Ideas need air to breath and evolve. [Digitalcommunities] let you do this with lots of peoplequickly. Use them to develop your thinking.”“Don’t be intimidated by what others aredoing. Do your own thing smartly.”MSLOC student answers to question:What advice would your current-self give to your past-self on overcoming barriers to digital engagement?
    3. 3. “Share inspiration. Not your nail polish color.”MSLOC student answers to question:What advice would your current-self give to your past-self on overcoming barriers to digital engagement?
    4. 4. Digital, personal learning networks Enclosed communities and public networks
    5. 5. Q: So how do you get there?Do you work on establishing acollaborative culture first? Or do youimplement technology to help changethe culture?A: Yes.
    6. 6. Be digitally literate Attention Participation CollaborationCritical consumption Network smarts Digital literacy skills from Howard Rheingold in Net Smart
    7. 7. As learning professionals: How do we help our digital community getsomething out of the dialogue? Photo by Hector Parayuelos via Flickr
    8. 8. Know-how for learning practitionersBe able to recognize network healthKnow when and how to participateAnalyze using data and stories
    9. 9. 1: Be able to recognize network health Don’t worry about lurking Look for passion and temporary convergence Look for trust and safety Look for short-term value Look for emergent roles
    10. 10. Example: Network health Trust
    11. 11. Example: Network health Passion
    12. 12. Example: Network health Temporary convergence
    13. 13. Example: Network health Emergent roles Connector Greeter Mediator Idea initiator Idea synthesizer Protocol officer
    14. 14. 2: Know when and how to participate Connector Greeter Mediator Idea initiator Idea synthesizer Protocol officer
    15. 15. Explanation: Know when and how to participate Modeling the emergent roles High Trust-building (greeting, Focus of attention encouraging, standards-setting) Connector All other roles Low Time
    16. 16. Explanation: Know when and how to participate Modeling the emergent roles High Trust-building (greeting, Focus of attention encouraging, standards-setting) Connector All other roles Low Time
    17. 17. 3: Analyze using data and stories Learn something that changes the way you Discover new work in practice resources Learners only recognize Make new this in hindsight, connection connecting the dots back to downstream activities.Adapted from the work of Etienne Wenger, Beverly Trayner, Maarten de Laat in “Promoting and Assessing Value Creation in Communities andNetworks: A Conceptual Framework.” Heerlen: Ruud de Moor Centrum - Open Universiteit; 2011.
    18. 18. Example: AnalyzeCombine data and stories
    19. 19. Why did MSLOC choose Jive Enterprise Social Network?LMS
    20. 20. Why did MSLOC chooseJive Enterprise Social Network?
    21. 21. CustomStreams
    22. 22. Interest & Expertise Locator
    23. 23. Program-Level Conversation
    24. 24. Private Class-LevelConversation
    25. 25. Social Tech & Learning Top Three Takeaways 1) Organizational Culture Matters 2) Community Management & Content Design Matter 3) Technology Platform Matters
    26. 26. Continue the dialogue @NU_MSLOC #msloc Twitter @sorokti @JeffMerrell Google+ MSLOC at Northwestern University Keeley Sorokti Jeff Merrell The MSLOC Knowledge Lens MSLOC Website News & Events http://www.sesp.northwestern.edu/msloc/knowledge-lens/ LOC Content E-Mail j-merrell2@northwestern.edu keeley.sorokti@northwestern.edu#CETS12 MSLOC Presentation & http://storify.com/sorokti/cets12-social-technology-and-learning/ Online Conversation on Storify
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