Enhance Your Email Marketing Seminar 26 April, 2012 www.charitycomms.org.uk #CCEmailTips
MEASURING THESUCCESS OF YOUREMAIL CAMPAIGNS Going beyond clickthroughs and opens to discover the numbers that tell you the strength of your list, the quality of your copy, and where your campaigns are failing.
Inbox is a to-do listWhat my inbox says What I actually see • Deal with this later • Ignore • Delete • Deal with this RIGHT NOW • Delete • Ignore • Ignore • Fun! Check it out!
Explore your subject linesSubject Open List Length Theme Video rateStop biofuels 23% A 13 Biofuels NoHilton sex 28% A 17 Sex NoslavesHave you heard 18% B 26 None Noabout this?Watch our 15% A 21 Funny Yesspoof video
Explore your calls to actionLink Effective Length Loc Theme Video rate atio nStop biofuels 23% 12 A1 Biofuels NoDownload a 28% 17 A2 Charts NopresentationBe the 18% 26 B1 Pointless Nochange you flufffeelEmpower this 15% 21 A2 Jargon Yesstakeholder
Four steps to understand yoursupporters and your website• Google Analytics code on links in email ? utm_source=[subjectline]&utm_medium=email• Google analytics segment “Medium contains email”• Explore how they move through your site, what links they click, which videos they watch, how long they stay, where they go next, where they live, what they search for, what devices they own…• [The naughty step: bung a cookie on their computer and stalk them round the web. Possibly illegal.]