THE TOXIC BOSS/MICROMANAGEMENT Charina Gardiner and Bradley See
HOW TO MICROMANAGE
WHAT IS “MICROMANAGING”?Micromanagement: A form of management where a manager exercises excessive control and puts too much attention on details.
WHO IS THE TOXIC BOSS?A micro-manager or “toxic boss” can berecognised by one or more of thefollowing traits: Management with excessive control Painful attention to detail Giving detailed instructions on small tasks when not needed Superiority issues Lack of faith and trust Always wants to be consulted
SIGNIFICANCE TO OCCUPATIONAL HEALTH AND SAFET YThe impact of micromanagement onoccupational health and safety isgenerally related to mental healthconcerns. Sickness absence (Mental/Physical) Stress breakdown Suicide or attempted suicide Ill health retirements Possible legal issues
SIGNIFICANCE TO OCCUPATIONAL HEALTH AND SAFET Y According to an Ipsos Reid survey, 22% of Canadian employees report that they currently suffer from depression. A further 17% report they have suffered from depression previously. Though occupational health and safety looks after the physical safety of employees, less emphasis is placed on their mental safety.
INCREASED COSTSMicromanaging costs you in the long run Increases recruitment costs, due to turnover. Increased WSIB/CSPAAT rates due to avoidable claims. Intangible costs to knowledge capital. Discourages teamwork among employees. Reduces productivity.
IMPACT ON THE WORKPLACEThe impact of micro-management caninclude : Decreased moral Staff turnover Grievance action Disciplinary action Depression Death in service Customer complaints Early retirements
PRECAUTIONSThere are simple precautions that can betaken to avoid the negative impacts of atoxic boss : Training programs for existing managers Implement proper employee progress tracking system Identify when management is needed/not needed and establish guidelines Reliable reporting system for employees
CAMPAIGN Training sessions about the cost of micro-management Rewards for implementing empowering techniques Use of impacting posters in central work areas Help micro-managers recognise themselves personally