Why am I here ?• 11 years of online marketing experience• Worked with some of the UK’s largest brandsArgos, The Post Office, JP Morgan, Laura Ashley• Joined Channel in December
About Channel Digital• Specialist online marketing agency• 12 strong• Local and national clients• Upstairs
An introduction to Analytics• http://www.google.co.uk/analytics/• Self service, FREE OF CHARGE websiteanalytics• Complete visibility of website traffic andbehaviour
Officially…“Google Analytics not only lets you measuresales and conversions, but also gives you freshinsights into how visitors use your site, how theyarrived on your site and how you can keep themcoming back.”
Unofficially…”Half the money I spend on advertising iswasted; the trouble is I dont know which half.”John Wanamaker (1838 – 1922)
For example• How much traffic do I get ?• Where does it come from?- direct- search engines- partner websites- email campaigns- all the stuff I put on Facebook• What do visitors do on my site ?- popular pages – in and out- time spent on pages- conversions and sales
So, when should I use it ?• For everything !• Monitoring the effectiveness of your websiteand every activity associated with it• Making decisions based on hard evidence, notgut feelings
For example…• How much traffic do I get from search engines ?
• What are my social networks doing for mywebsite ?
• What countries are my visitors coming from ?
So, I can tell….• What the impact of my marketing activity is;- Adwords- Social media- Email• If you’re selling, this can be in pound notes • What the impact of my changes are;- on website pages- with new content• Where my visitors come from;- Geography- Browser- Operating system
Sounds great, how do I get it ?• Easy – sign up for an account athttp://www.google.co.uk/analytics/• Free !• Needs 1 line of code installed on your site
Why do you care ?• 61% of global Internet users research products online. (Interconnected World:Shopping and Personal Finance, 2012)• 44% of online shoppers begin by using a search engine. (Interconnected World:Shopping and Personal Finance, 2012)• Worldwide, we conduct 131 billion searches per month on the web. (Comscore,January 2010)• 70% of the links search users click on are organic, not paid. (Marketing Sherpa,February 2007)• 60% of all organic clicks go to the top three organic search results.(MarketingSherpa, February 2007)• 75% of users never scroll past the first page of search results.(MarketShareHitsLink.com, October 2010)
• 70% of search engine traffic is from organicsearch (not AdWords)• Its free ! (Well, kind of….)• But, it takes effort• And, it takes time
What does it entail?• Helping Google make sense of your website and yourmarketplace• Its not about gaming Search Engines any more• Its about giving Google users the right results• Using a number of steps…
1. Crawling• The ability of search engine spiders tonavigate and index your content• If they can’t get it into their index, its nevergoing to rank…
• So, are there any fundamental TECHNICALproblems that prevent your site being indexed• Easy way to check ?
• Have you got (the right number of) pagesindexed ?• If not, why not ?
2. Keyphrase selection• There’s no point ranking for keyphrases if noone searches for them• There’s equally little point targeting unrealistickeyphrases
Write your content around these phrases• Naturally• For users, not for search engines• Think like a publisher, not like an SEO…
Google says“Just because somebody dots every I andcrosses every T and gets all their HTML structureright, doesn’t mean that it’s good content. Evenif you do brain-dead stupid things and shootyourself in the foot, but have good content, westill want to return it.”Matt Cutts, Head of Search Quality, Google
Do!• Aim for 200-300 words per page• Keywords in title, headings, link anchors, textdensity, early on, alt tags, meta• Keyword proximity• Vary keywords• Focus on Keywords that Sell vs. Traffic only
Do Not!• “Keyword Stuff”• Must be human readable• Slow loading pages• Flash sites• Pages 100% images• Too many images• Too many different keywords (dilution)
The Optimisation Process• You probably won’t get this right first time,unless it is a very un-competitive keyphrase• Firstly give it your best shot• Then wait to see what Google does with it• If a site is new a few links will give basic“discovery”
HeadlineNo. 1 - Craft your Headline• Benefits (not features)• Talk to them (you & your)• Grab attention• Make them want to read on• Serve their need / pain / desire• You’ve got 1 second
Sales Copy• Immediately draw the reader with benefits• Establish your credibility• Explain why THEY need it• Direct visitors through the sales process• Do this “Above the Fold”• Correct placement of keywords• Clear calls to action
Sales Copy Rules• Write for people first• Believable• Flow well• Relevant to target market• Examples / testimonials• Company information – don’t hide• Your page is a process• Test & re-test
Impenetrable BlocksSample #1:Weight loss typically involves the loss of fat, water and muscle. Overweight people, or people suffering from obesity, typically aim to reduce the percentage of body fat. Additionally, as muscletissue is denser than fat, fat loss results in increased loss of body volume compared with muscle loss. Reducing even 10% body fat can therefore have a dramatic effect on a persons body shape.To determine the proportion of weight loss that is due to decreased fat tissue, various methods of measuring body fat percentage have been developed. Muscle loss during weight loss can berestricted by regularly lifting weights (or doing push-ups and other strength-oriented calisthenics) and by maintaining sufficient protein intake.Those on low-carbohydrate diets,and those doing particularly strenuous exercise, may wish to increase their protein intake. According to the National Academy of Sciences, the Dietary Reference Intake for protein is "0.8 gramsper kilogram of body weight for adults.” Excessive protein intake, though not connected to declined kidney functioning in healthy individuals, may be harmful to those with certain kidneydiseases. There is no conclusive evidence that moderately high protein diets in healthy individuals are dangerous, it has only been shown that these diets are dangerous in individuals alreadysuffering from kidney and liver problems. The Basal Metabolic Rate, which is the amount of calories the body expends at rest, meaning without performing any physical activity, is influenced bythe persons total weight and total amount of muscle. The more muscle, the more calories a person can burn naturally. When the amount of muscle is increased, then more calories can beingested without gaining weight. On the contrary, if the amount of fat is increased, increasing the number of calories ingested will only add weight. Normally, when people lose weight, they losea combination of fat and muscle. If the diet plan includes a daily caloric intake greater than the BMR, the person will most likely lose fat. On the contrary, if the person follows a diet that includesa lower caloric intake than the BMR, this person will lose fat but also a higher percentage of muscle. Severe diets may make people lose 50% fat and 50% muscle weight thus affecting theirmetabolism because by losing muscle the BMR gets affected. For instance, when a person goes on a low carb diet, the initial weight loss results from the glycogen depletion. Glycogen is a mixtureof glucose and water mainly stored in the muscles. Therefore, much of the initial weight loss comes from muscle loss which affects the possibility to maintain a sustainable weight control. A studyperformed at the University of Connecticut also showed that athletes under a low carb diet not only experience a decrease in their performance but also a drop both in muscle power andcardiovascular performance. Maintaining muscle mass while losing fat is therefore a key factor to reach both the ideal weight and body composition. To achieve this goal, experts advise not toreduce carbohydrates aggressively. Fat can be lost by reducing the calorie intake by 20% of daily needs for two days. This reduced calorie intake, even in the presence of 100%carbohydrate consumption, allows for reduction of fat without muscle loss because the glycogen in the muscle is properly replenished. Exercising on days when the highest amount ofcarbohydrates is consumed, 1.5 to 2 hours after eating, is also helpful to achieve a balanced fat reduction in the absence of muscle loss. Within this window of time, sugar and insulin levels areundergoing a slow decline. When insulin levels start dropping, the pancreas then produces the hormone glucagon while releasing nutrients stored in the fat cells to the blood to be turned intoenergy. On the contrary, if blood sugar levels suffer a high increase, insulin feeds the muscle cells and deposits excess into fat cells. Furthermore, if insulin levels decrease too much, the musclecells do not receive the appropriate amount of food they require. There should always be a meal left during the day after exercising to allow the muscles to recover from exercise.Sample #2:Break it up a bit (including bullets and lists would be better).Still need plenty of words – but draw the eye to the most important bits......
Readable FormatSample #2:Are you sick of trying diet after diet -- and painfully denying yourself all your favorite foods -- but never seeing anylasting results?Or joining the latest supposedly "healthy" eating craze, only to discover a few months down the road that most healthexperts say that following that eating plan is actually BAD for you?I know exactly how you feel...... For decades I was a "yo-yo" dieter. I would try out the latest celebrity diet trend and lose maybe 5 - 15 pounds, butthen gain it all back as soon as I started eating "normally" again.In fact, usually Id end up gaining even more weigh -- which is why I got on the scales one day and discovered to myhorror that I now weighed over 200 pounds.Not exactly a healthy weight for someone whos only 5 2"!In my desperation to get back to a "normal" weight, I tried every single diet plan I could. I ate nothing but pre-packagedcalorie-reduced diet meals... I took pills... I drank diet shakes for breakfast and lunch, and forced myself to ignore mygrowling stomach all day long.
Call to Action• Click here to buy– re-state the reasons why• Call us (phone number everywhere)• Follow us• Capture Email address– sign up for info– get your free report– What can you offer to make them part with it?
Avoid• Too much imagery• Insufficient text• Large images / slow loading pages• Flash sites• Same meta on each page• Too few pages• Coloured or patterned backgrounds• Difficult to read fonts• Excessive banners & outgoing links
Off site - linkbuilding• The keystone of Googles ranking algorithm, “Page Rank”“We assume page A has pages T1...Tn which point to it (i.e., arecitations). The parameter d is a damping factor which can be setbetween 0 and 1. We usually set d to 0.85. There are more detailsabout d in the next section. Also C(A) is defined as the number of linksgoing out of page A. The PageRank of a page A is given as follows:PR(A) = (1-d) + d (PR(T1)/C(T1) + ... + PR(Tn)/C(Tn))Note that the PageRanks form a probability distribution over webpages, so the sum of all web pages PageRanks will be one.”
In plain English….• A “reference” based system• Google judges your website by the company itkeeps…
How do I tell ?• Google Webmaster tools• Specialist tools if you want to get clever;- Majestic SEO (www.majesticseo.com)- SEO Moz (www.seomoz.org)
Panda and Penguin updates• Penalise both low quality content and links• So…
What can I do;• Directories• Press releases• Forum / blog commentary• Press releases• CONTENT, CONTENT, CONTENT
What not to do• Bad neighbourhoods• People overtly selling links• Networks
This is what you can do• If its not interesting for your users, its no use forGoogle• Get your content on site (perhaps on a blog)• Numerous free blogging tools available, most notablyWordpress• But also get it OFFSITE
How do I do that ?• Publish it on social media. Not just Twitter and Facebook,also things like Digg and Reddit, Google+, Pinterest• Make sure you keep things fresh• Form relationships with REAL PEOPLE and get them to placeyour content• If you’re an authority in your field, Google will treat youaccordingly
• Keep this stuff going• An iterative process• Builds a “natural” link profile – too much of onething can be bad…• Anything you do, think about a link
Keeping an eye on progress• Back to the analytics…-are you getting more traffic and sales fromsearch• Rankings are just a guide• Look at trends