Performance improvement & assessment collaboration

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Presentation by Michelle Laurie for CES Toronto 2013

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Performance improvement & assessment collaboration

  1. 1. Performance Improvement &Assessment of Collaboration:Starting Points for networks and CoPsMichelle Laurie, AssociateInternational Institute for Sustainable DevelopmentCES Conference, Toronto, June 11, 2013
  2. 2. What are we talking about?
  3. 3. Collaborations of Individuals• Social capital• Time vs benefits• ProgressUnique Points of AssessmentNetworked Governance• Complexity• Social capital• EffectivenessInter-organizationalRelationships• The Change• Relevance• Collective or not?• Shared risks/benefits
  4. 4. Shift in SD communityWHY?– Access to online tools– Complexity of IORs– More mature understanding ofcollaboration
  5. 5. Purposeful Individual Collaboration
  6. 6. Communities of Practice“A group of people who share a common setof problems, or passion, about a topic andwho deepen their knowledge andexpertise in this area by interacting witheach other on an ongoing basis.”- Wenger McDermott and Snyder, 2002
  7. 7. CoPs & Knowledge Networks• Founded on principlesof social learning• Share importance ofparticipation andboundaries• Aim to improve acertain practice
  8. 8. What to Assess in the Network?1. Focus and extensiveness2. Evolution of the structure over time3. Social Capital4. Activities, outcomes, shared valuecreated
  9. 9. Focus and Extensiveness• Purpose– Narrow– Broad• Extensiveness– Scope– Reach
  10. 10. Understand structuralevolution over time• Loose, complex structure• Structure will emerge over time• Smaller groups embedded
  11. 11. Social Capital• Trust, shared values and understanding• Ties within and beyond the group• Connectors and bridgers
  12. 12. Activities, OutcomesandValue Creation• Did the intervention make a difference?• Benefit of the individuals working together• Value creation• Applied Value• Realized Value• Longer-term outcomes and impact?
  13. 13. Tools for Assessing Networks• Cynefin Framework – Cognitive Edge• Social Network Analysis• Collaboration – Hansen, 2009• Asian Development Bank – KM Centre• Spidergram – Wenger, White & Smith, 2009• Stories and Narratives
  14. 14. Recap• Tangle of terminology• Distinguish between 3 types of collaboration• Determine:• Focus and extensiveness• Emergent structure• Social capital• Desired outcomes and value creation
  15. 15. Thanks forParticipating!Email: michelle.k.laurie@gmail.comBlog: www.michellelaurie.comTwitter: @Mklaurie

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