• Like


Flash Player 9 (or above) is needed to view presentations.
We have detected that you do not have it on your computer. To install it, go here.



Published in Business , Technology
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads


Total Views
On SlideShare
From Embeds
Number of Embeds



Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

    No notes for slide


  • 1. Gov 2.0 Gov 2.0 Andrew Mills Chief Information Officer Government of South Australia November 2010
  • 2. Online Government Interactive Government ? 2010 e-democracy government 2.0 2005 Ask Just Once Late 1990’s IE2002 ‘Dialogue’ Early 1990’s IT2000 • Two way centric Customer centred (portals) One Government • Website explosion - explosion / Telephone channel Social media Increase channels Youtube Call centres • ‘Everything’ e standardise web Consolidate / & transactions Maturing online Life events • No internet • Channel migration transactions Government as enabler ‘Traditional Monologue’ Increasing focus on • Traditional government
  • 3. Collaboration Framework Collaborative document creation Now – email and physical documents
  • 4. Collaboration Framework Collaboration Framework
  • 5. Collaboration Framework Collaboration Framework
  • 6. Collaboration Framework Collaboration Framework
  • 7. Our journey Our journey
  • 8. Agency Agency Government info online Government info online focussed focussed
  • 9. Customer Customer Government info online Government info online focussed focussed
  • 10. Government info online Government info online
  • 11. Project Zeitgeist Project Zeitgeist Social media measurement Social media measurement
  • 12. Next steps Next steps
  • 13. Next steps Next steps
  • 14. Next steps Next steps
  • 15. Next steps Next steps
  • 16. Next steps - GILF Next steps - GILF Creative Commons (CC) licences Attribution Share Alike Non-commercial No Derivative Works Such as: sa.gov.au: www.gilf.gov.au/gilf-licences
  • 17. Evolving
  • 18. Centralisation Pendulum Centralisation Pendulum Fragmented One size fits all local focus local focus integrated integrated adaptive adaptive shared resources shared resources Costly responsive responsive coordinated coordinated Costly innovative innovative scale economies scale economies Inflexible Unaccountable Duplication Inflexible Decentralisation Centralisation
  • 19. Thank you Andrew Mills Chief Information Officer Government of South Australia