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Gov 2.0 Andrew Mills

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Gov 2.0 Andrew Mills Gov 2.0 Andrew Mills Presentation Transcript

  • Gov 2.0 Gov 2.0 Andrew Mills Chief Information Officer Government of South Australia November 2010
  • Online Government Interactive Government ? 2010 e-democracy government 2.0 2005 Ask Just Once Late 1990’s IE2002 ‘Dialogue’ Early 1990’s IT2000 • Two way centric Customer centred (portals) One Government • Website explosion - explosion / Telephone channel Social media Increase channels Youtube Call centres • ‘Everything’ e standardise web Consolidate / & transactions Maturing online Life events • No internet • Channel migration transactions Government as enabler ‘Traditional Monologue’ Increasing focus on • Traditional government
  • Collaboration Framework Collaborative document creation Now – email and physical documents
  • Collaboration Framework Collaboration Framework
  • Collaboration Framework Collaboration Framework
  • Collaboration Framework Collaboration Framework
  • Our journey Our journey
  • Agency Agency Government info online Government info online focussed focussed
  • Customer Customer Government info online Government info online focussed focussed
  • Government info online Government info online
  • Project Zeitgeist Project Zeitgeist Social media measurement Social media measurement
  • Next steps Next steps
  • Next steps Next steps
  • Next steps Next steps
  • Next steps Next steps
  • Next steps - GILF Next steps - GILF Creative Commons (CC) licences Attribution Share Alike Non-commercial No Derivative Works Such as: sa.gov.au: www.gilf.gov.au/gilf-licences
  • Evolving
  • Centralisation Pendulum Centralisation Pendulum Fragmented One size fits all local focus local focus integrated integrated adaptive adaptive shared resources shared resources Costly responsive responsive coordinated coordinated Costly innovative innovative scale economies scale economies Inflexible Unaccountable Duplication Inflexible Decentralisation Centralisation
  • Thank you Andrew Mills Chief Information Officer Government of South Australia