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  • 1. Towards the private cloud, and beyond:understanding and mitigating risks Peter Nikoletatos – Chief Information Officer Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J
  • 2. Curtin University: Who are we? Curtin University is Western Australias largest university. Around 47,000 students attend a total of 14 Curtin locations, including campuses in Sydney, Singapore and Sarawak, East Malaysia.Vision To be an international leader shaping the future through our graduates and research, and positioned among the top 20 universities in Asia by 2020.Mission Curtin is committed to innovation and excellence in teaching and research, for the benefit of our students and the wider community.Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 3. 12 Services as outlined in the Service Level Expectations CITS supports an underlying Agreement Project Management cultureHolistic viewInfrastructure;Platform;Software;as a service Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J
  • 4. Strategy determines StructureCurtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 5. Above the campus; pedagogical uplift Implementing next generation learning spaces will change the way we deliver our programs and the way we interact with students and research communities. Incorporating non-traditional IT delivery models such as cloud based services raises potential security breaches resulting in a focused risk awareness due-diligence. This has required the need to develop profiles for cloud- based use cases, based on information classification that specifies what types of data are appropriate for off- premises models.Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 6. Next (Net) Generation students Net Gen students not only use technology heavily, they also trust it implicitly. Their belief that anything accessible online should be free leads many to leverage from P2P downloading or share music, movies, or software they have not purchased. They approach computers and other technologies as environments for communication, socialisation, learning, and game playing; and not as machines to be programmed.Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 7. Planning Principles Implement a consolidation strategy that brings opportunities for standardization through greater emphasis on ICT de- duplication. Involve vested parties in selecting the right option for transition and for perceived future needs so that they commit to the proposed level of investment in IT. Move away from managing assets to managing information and people. Agility and Flexibility remain key. Decide on sourcing arrangements that provide the right mix of increasing head count through FTEs versus using contractors/consultants and external service providers.Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 8. Look ever forward: CITS 2012 VisionCurtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 9. Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 10. expectations BI - Dashboards Virtual Worlds — HEd Desktop VideoconferencingLecture Capture and Retrieval Tools (eTeaching) iPortfolio Unified Communications and Collaboration Distributed Social Web Video Telepresence PC Hypervisors Cloud Storage Green IT Cloud-Based E-Mail Services (Staff E-Mail) Cloud Computing CurtinMobile Desktop Virtualization (HVD) (Virtual Desktop) Data De-duplication Business Intelligence Platforms Semantic Web Digital Preservation of Research Data EduROAM Enterprise Portals (OASIS) Microsoft .NET Application Server 802.11n Evaluate CurtinOne Flow (EDRM / ECMS) Cloud E-Mail for Higher Education Server Virtualization Cloud Computing/SaaS Integration eResearch SupportCloud-Based Recovery Services Peak of Technology Trough of Plateau of Inflated Slope of Enlightenment Trigger Disillusionment Productivity Expectations time Years to mainstream adoption: obsolete less than 2 years 2 to 5 years 5 to 10 years more than 10 years before plateau DRAFT MODEL OF CURTIN ICT HYPE CYCLE (BASED ON GARTNER MODEL) Curtin University is a trademark of Curtin University of Technology CRICOS Provider Code 00301J
  • 11. In 2007, 1 in 11,000 web pages was accessed online from a mobile device.Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 12. In May 2010, it was 1 in 54.Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 13. Impact of consumerisation• The impact of consumer based technologies is a reflection of the aspirations of a generation, the need for participation, the desire to contribute and the sense of being part of a community.Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 14. Strategic VendorsCurtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 15. Live@edu for students; BPOS for staff underway Office 365 Microsoft Surface bringing people together to think and share differently Microsoft SharePoint underway Microsoft OCS deployment Microsoft Azure providing PaaS Desktop 2010 based on Win7 O/S CRM DynamicsCurtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 16. Virtual Computing Environment Coalition The Virtual Computing Environment (VCE) coalition, formed by CISCO, EMC and VMware, is an unprecedented collaboration between three industry leaders to accelerate the journey to pervasive virtualisation and private cloud with technology innovation, business partnership, venture investments and partner ecosystem leverage.Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 17. Case Study: Curtin UniversityCurtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 18. Future Technology Learning Space School of Information Systems Lab Emerging technology experience Focus on Touch – Surface & Desktop Short life cycle replacement Next Generation Learning Space: Paperless? Engaging the next cohort of ICT students!Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 19. Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 20. Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 21. Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 22. Still to ComeElsewhere Universities are targeting 1 learning seat/5 EFTSL - @Curtin today we have 1/20 EFTSL 2011 2012 2013 Building 108 Building 402 Building 106 Internal Learning Space Student Self-Learning Areas Fully enclosed courtyard (room 223) Building 407 Building 303 Student Self-Learning Area Building 407 Student Self-Learning Areas Building 215 24 hour Learning Building 209 Building 106 Building 216Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 23. Why do cars have brakes?Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 24. Why do cars have brakes? To make them go fasterCurtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 25. Governance, Risk Management andCompliance Are Inseparable Governance — the process by which policies are set and decision making is executed. Risk Management — the process for ensuring that important business processes and behaviours remain within appropriate. Compliance — the process of adherence to policies. Policies can be derived from internal directives, procedures and requirements, or external laws, regulations, Service Agreements.Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 26. Data Security Poor data management increases cost Data management practices affect agility Increased risks in relation to maintaining secure storage and protection of sensitive data off-site. International jurisdictions/sovereignty for off-shore data storage Quality of service requirements for customers through service level agreements.Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 27. ICT Policies, ie. “appropriate use” An organisation that has not clearly confirmed that its employees are aware of its security policies, and are willing and able to follow them, has not created a security-aware culture Create and regularly update your security-related policy documents as the environment is constantly changing; eg social networksCurtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 28. Impact of the Social Networks Requirement for strategies for moving to an open environment that will uphold all privacy, legal, regulatory and security issues. Social networks are becoming well- established communication tools for students, staff and alumni Consequences of a world where the institution is less involved in the infrastructure for delivery of education. ie, Infrastructure as a Service; the 4th Utility.Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 29. Conclusion Map cloud architecture to enterprise by performing an information inventory to assess which data assets can be hosted in external clouds Focus remains on ICT de-duplication. Agility and Flexibility; key skills to retain Vendor Partnering and co-sourcing are strategic options Support for Researchers and Teaching is not an option Next Generation expectations are way different; be prepared Enhance the student experience; they get it! Strategy determines StructureCurtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J
  • 30. Peter Nikoletatos, Chief Information Officer cio@curtin.edu.au @CurtinCIO References: Gartner, ECAR, EDUCAUSE, CAUDIT Inc, Microsoft, Apple, i-Luminate Conference (tcgAdvisors)Curtin University is a trademark of Curtin University of TechnologyCRICOS Provider Code 00301J