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Gov 2.0 Pat McCormick

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    Gov 2.0 Pat McCormick Gov 2.0 Pat McCormick Presentation Transcript

    • P2P government public purpose and the bounty of the commons Patrick McCormick Manager Digital Engagement Department of Justice Victoria Gov 2.0 Conference Canberra 3 November 2010 Unless indicated otherwise, content in this presentation is licensed:
    • P2P government public purpose and the bounty of the commons
      • we are here now
      • rebooting the business case
      • P2P from inside out
      • public purpose
    •  
    • 1. we are here now M ap of Online Communities 2010: Randall Munroe/xkcd, Ethan Bloch/Flowtown
    • the tragedy of the commons
      • the situation in which multiple individuals, acting independently, and solely and rationally consulting their own self-interest, will ultimately deplete a shared limited resource even when it is clear that it is not in anyone's long-term interest for this to happen
      - Wikipedia
    • the bounty of the digital commons
      • close to zero marginal cost of production
      • close to zero marginal cost of distribution
      • scale not scarcity
    • the bounty of peer to peer production
    • the bounty of self-selection and meritocracy
    • the public sector is evolving
      • 20th century administrative bureaucracy
      • new public management - performance
      • triple bottom line - shareholders and stakeholders
      • co-productive , shared enterprise
      read-only rigid, prescriptive, hierarchical read-write agile, principled, collaborative
    • citizen expectations are changing
      • 3 types of expectations - Charlie Leadbeater
      • I need – essential services government must provide
      • I want – discretionary services responding to demand
      • I can – option to self select, participate, co-produce
      • why now?
      • Internet 1.0 – low or no cost production and distribution
      • netizens 1.0 – surplus computing and doing capacity
      • web 2.0 - new tools, behaviours , expectations
    • the Internet has something to do with it
      • compact yet immense, a ‘small world’
      • 10x growth adds ‘one hop’
      • growth is organic and ad hoc
      • power law distribution
      • mostly below and above the mean
      • few with many links
      • many with few links
      In Search of Jefferson’s Moose - David G. Post
      • power law distribution
      • mostly below and above mean
      • few with many links
      • many with few links
    • and is increasingly the people’s choice (AGIMO: Australia in the Digital Economy, 2009 ) 20% 27% 16% 11%
    • what does this mean for government ?
      • a new approach
      • share (not cede) power, when and where appropriate
      • maintain authority in old and new models
      • moving from a PDF to a Wiki approach
      • key components
      • culture of experimentation and collaboration
      • open access to public sector data and information
      • voice of authenticity, uncertainty and contestability
    • emerging policy platform
      • Victoria
      • parliamentary inquiry into PSI
      • VPS innovation action plan
      • government response on PSI
      • government 2.0 action plan
      • Commonwealth
      • Gov 2.0 Taskforce report
      • APSC online engagement guidelines
      • declaration of open government
    • 2. rebooting the business case
    • co-production with or without us
      • “ information wants to be free”
      - Stewart Brand at first Hackers' Conference in 1984
    • people are talking in new ways and new places Month on Month Trend Alcohol & Street Violence Social Media Analysis April 2010
    • new evidence to refine policies and services Violent CBD brawl Street violence talk spawned by Williams’ death
    • focus on outcomes over processes
      • tools demand less structured approach
      • business cases demand iterative, adaptive methodologies - unexpected challenges, benefits
      ‘ the cathedral and the bazaar’ – Eric Raymond
    • follow rules of disruptive innovation
      • think big
      • start small
      • fail fast
    • avoid inflexibility of massive projects
      • think big
      • start small
      • fail fast
      • think small
      • start big
      • fail slowly
      Valberg Lárusson, Flickr
    • large projects benefit from rapid prototyping
      • constrain time and budget
      • eliminate all technical and bureaucratic barriers
      • co-locate joint strike force team with diverse expertise, experience
    • agile approach rewards innovation
      • ‘ skunk works’ dedication
      • daily, agenda free meetings
      • all ideas valid, fast decisions
      • draw upon external expertise
    • 3. P2P from inside out
    • supporting a culture of collaboration internally
      • more than laws
      • courts, consumers, indigenous, racing, gaming, prisons and more
      • with a staff of more than 7,000
    • conversations, questions, problem solving
    • encouraging content creativity
    • seeking and voting on ideas openly
    • working together across boundaries
    • 4. public purpose CFA, Black Saturday, Flickr
    • public purpose
      • outcomes focus - communicate goals
      • open and transparent - access to PSI
      • social capital for social innovation
      • shared responsibility
      • creating co-production opportunities
    • supporting existing community role and establishing trusted , authentic presence on new platforms
    • seeking citizen input , educating interactively
    • sharing information to reduce costs, build trust and confirm public safety objectives
    • fostering shared responsibility through citizen engagement and content creation
    • maintaining community engagement to better cope with complex problems Yarra Valley, Black Saturday, Flickr
    • going where people are to build trust and improve access to information
      • 9,300 fans x average 150 friends = 1,209,000 people
    • because people want to help and play a role that government is well placed to facilitate
    • seeking citizen support for emergency volunteers Vital. Valued. Victorians.
    • sharing emergency information in timely, convenient way extends frontline response to community
    • mobile apps enable citizens to help themselves and their neighbors
    • geospatial data and location awareness put powerful tools in the hands of citizens
    • P2P government public purpose and the bounty of the commons
      • we are here now
      • rebooting the business case
      • P2P from inside out
      • public purpose
    • Thanks! Questions? Patrick McCormick [email_address] @solutist @justice_vic
    • re-using this presentation? the fine print…
      • Parts of this presentation not under copyright or licensed to others (as indicated) have been made available under the Creative Commons Licence 2.5
      • Put simply, this means:
        • you are free to share, copy and distribute this work
        • you can remix and adapt this work
      • Under the following conditions
        • you must attribute the work to the author:
          • Patrick McCormick ( pat.mccormick@justice.vic.gov.au or paddy@post.harvard.edu )
        • you must share alike – so if you alter or build upon this work you have to keep these same conditions
      • Unless stated otherwise, the information in this presentation is the personal view of the author and does not represent official policy or position of his employer