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CeBIT Spatial@gov 2012 - Barry Sandison, Deputy Secretary, Department of Human Services
 

CeBIT Spatial@gov 2012 - Barry Sandison, Deputy Secretary, Department of Human Services

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    CeBIT Spatial@gov 2012 - Barry Sandison, Deputy Secretary, Department of Human Services CeBIT Spatial@gov 2012 - Barry Sandison, Deputy Secretary, Department of Human Services Presentation Transcript

    • “The Glass is Half ……..” Barry Sandison Deputy Secretary Dept of Human ServicesCC Logo
    • TELL ME SOMETHING I DIDN’T KNOW! (October 2010)CC Logo
    • TELL ME SOMETHING I DIDN’T KNOW AND GIVE ME EVIDENCE TO SUPPORT WHAT I DO KNOW!CC Logo
    • TELL ME SOMETHING! I NEED TO KNOW! Where is most of our data? How do we access most of our data? How do we get the data to those who want to use it? The goal remains – lets get 10% of the data to 90% of the people.CC Logo
    • CC Logo
    • THE DHS CONTEXT – 2011/12 Handled approx 56 million calls Delivered over 330 million Medicare benefits to 23 million enrolees Delivered over 10 million Centrelink benefits to almost 7 million people Supervised Child Support payment transfers between 1.4 million people Enabled approx 60 million Centrelink transactions via self service Processed approx 75 million Centrelink transactions via face-to- face, call centres or processing centresCC Logo
    • 329 Service Centres88 Regional/Remote Service Centres39 Intensive Hubs354 Agents442 Access Points1173 Visiting ServicesCC Logo
    • SPATIAL AS CORE BUSINESS • supports service delivery • supports emergency responses • provides locational information • enables accurate assessment of benefits • enables identification of incorrect payments and fraudCC Logo
    • How DHS usesSpatial CC Logo
    • Flood MapCC Logo
    • CC Logo
    • THE SERVICE NEED Improved internet access and GPS positioning using mobile devices with reactive mapping interfaces will enable large numbers of people to access geospatial content of authoritative agencies Complimented with user created data the result can be a valuable “people oriented” spatial data sourceCC Logo
    • MAKING SPATIAL RELEVANT TO DEVELOPING AND IMPLEMENTINGGOVERNMENT SOCIAL POLICIESCC Logo
    • PLACE BASED SERVICING Ten trial locations Addressing disadvantage Harnessing Community knowledge A new challenge for gathering and using dataCC Logo
    • POLICY IMPACTCC Logo
    • SUMMARYCC Logo