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Mobile 2012 Dionne Lew
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Mobile 2012 Dionne Lew

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Transcript

  • 1. CeBitDionne LewDirector Corporate Communications
  • 2. VicRoads
  • 3. Who is the customer?What do they want ?When?How?
  • 4. Digital strategy
  • 5. Safety
  • 6. GLS – GLS DirectRouteToLicenceTown
  • 7. City GT
  • 8. Dhead - TurnOffTwitterFINAL2
  • 9. Dhead - UsingYourPhone Aeroplane
  • 10. Dhead - UsingYourPhone Medical
  • 11. Drive IQ - DriveIQ SM
  • 12. Drive IQ – driveIQ a3 poster new
  • 13. eBooks - ebook
  • 14. Apps – RoadMode
  • 15. Learnings
  • 16. Rodney – House of whacks
  • 17. Traffic
  • 18. Apps - Appinuse
  • 19. Real time information
  • 20. Apps - SmartPark
  • 21. Apps - victraffic3
  • 22. Procurement
  • 23. Procurement
  • 24. Consultation
  • 25. Customer service
  • 26. CALD – OLD – Transfers - Burmese
  • 27. CALD – NEW – VIET Demerit Points
  • 28. Sample Driver’s Licence
  • 29. Eddie
  • 30. Process
  • 31. Learnings
  • 32. All channels should be underpinned by strategy
  • 33. Future skills
  • 34. Prime the well

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