Loving It At The Lovat 2003
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Loving It At The Lovat 2003

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Welcome Home 2009

Welcome Home 2009

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Loving It At The Lovat 2003 Loving It At The Lovat 2003 Presentation Transcript

  • Lovat Arms Loch Ness, Fort Augustus
  • Being Loved
  • Globe trotting
  • My calling
  • Love Shock
  • Love Shake
    • Rewire entire building
    • Central heating
    • Lift installation
    • New kitchen
    • Bedroom & bathroom refit & design
    • Public room refit & design
    • New bar area
    • New fire escape
    • Installation of most up-to-date addressable fire alarm system
  • Love Suffering
  • Dust Coated Even as the dust settled, 3 weeks after opening we gained our AA 3 stars & 86% service statistic – the highest % awarded that year for a 3 star rating
  • Sugar Coated P&J, 2007 Top 10 Restaurant of the Year 3 weeks after opening, awarded 1 AA rosette
  • Forward thinking
    • Biomass wood chip boiler
    • Saving roughly £1000 per month
    • Unique personalised computer programme that controls the heating & hot water for each bedroom, bathroom & public room independently
    • Eco-conscious
    • Waste minimisation
    • Energy efficient
  • 2008 Recognition
    • Envirowise award for Resource Efficiency
    • BBC 2, Landward programme
    • VIBES - Small business management award
  • Thirty & Under Thirty Hotel & Caterer, Acorn Award 2008
  • Doing something right
    • “ Thank you Caroline
    • It was a fantastic three days here.
    • I think your motto has worked
    • ‘ To Loch Ness for Lovat Arms & not Lovat Arms for Loch Ness’
    • Love Vikram”
  • Loving it at the Lovat
  • Have your say
    • “diamond of the north”
    • “Absolutely fabulous!”
    • “Exceeded our expectations!”
    • “Lovat??? You will !!!”
    • Recognition
    • Customer Profile
    • “ Lovat Lover”
  • External growth
    • BEP, FAGBI & TiG
    • Right Direction
    • Suppliers
    • Community
    • School
    • Customers
  • Extra external growth
    • Bold yet bashful
    • Confident yet conservative
    • Happy (Henry Stewart)
    • WLGore (John Housego)
    • St Andrews Old Course (Debbie Taylor)
    • SEMCO (Riccardo Semler)
  • Internal growth & cultural development
    • Employees:
    • New staff
    • Future personal planning
    • Vision, Mission, Promise & Aim
    • Development days
  • Tree of Life
    • Self Belief
    • Honesty
    • Trust
    • Commitment
    • Team Spirit
  • Creating a Culture
    • Lovat Shoes
    • Brain wave
    • Flat hierarchy
    • Open culture
    • Earning to love the Lovat
    • Share the
    • Lovat life newsletter
  • Boo Boo Chart
  • Loving it at the Lovat...
    • Fun
  •  
  • We are the pot of gold