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Welcome to Hosted VoIP <ul><li>Eric Thomas </li></ul><ul><li>Founder & CEO, FreedomVOICE Systems. </li></ul><ul><li>Creato...
Four “Why”s for VoIP <ul><li>VoIP saves businesses money with inexpensive call charges. </li></ul><ul><li>VoIP lets busine...
VoIP: Not “Why”…  “Which” <ul><li>The question is no longer, “Why VoIP?”  </li></ul><ul><li>Instead, businesses must ask: ...
Customer Type
<ul><li>  4 Good Reasons Why  Premises VoIP </li></ul><ul><li>Is  Not  the Best VoIP Solution Available </li></ul><ul><li>...
#1:  Implementation <ul><li>“ Implementation  involves high startup costs for equipment, complex </li></ul><ul><li>system ...
#2:  System Maintenance <ul><li>“ System Maintenance  requires extra in-house staffing or expensive </li></ul><ul><li>3 rd...
#3:  Disaster Recovery <ul><li>“ Disaster Recovery  is the user’s responsibility. Total interruption of </li></ul><ul><li>...
#4:  Service Upgrades <ul><li>“ Service Upgrades  are not automatically integrated into the system. </li></ul><ul><li>Impr...
Ex:  Cruise Adventure Travel <ul><li>Cruise Adventure Travel, Inc. </li></ul><ul><ul><li>www.cruiseadventuretravel.com </l...
Hosted VoIP Recap <ul><li>  Hosted VoIP Delivers with: </li></ul><ul><ul><ul><ul><li>No large investment on equipment. </l...
Choosing A Provider:
Thank You for Your Time <ul><li>Thank You! </li></ul><ul><ul><ul><ul><ul><li>  Hosted VoIP PBX </li></ul></ul></ul></ul></...
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Welcome to Hosted VoIP

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Transcript of "Welcome to Hosted VoIP"

  1. 2. Welcome to Hosted VoIP <ul><li>Eric Thomas </li></ul><ul><li>Founder & CEO, FreedomVOICE Systems. </li></ul><ul><li>Creators of Freedom IQ Hosted VoIP PBX. </li></ul><ul><li>Over twelve years experience as a </li></ul><ul><li>leading provider of business telephony. </li></ul><ul><ul><li>Booth #634 </li></ul></ul><ul><ul><li>www.FreedomIQ.com </li></ul></ul>
  2. 3. Four “Why”s for VoIP <ul><li>VoIP saves businesses money with inexpensive call charges. </li></ul><ul><li>VoIP lets businesses use the broadband already in their office to handle both voice and data. </li></ul><ul><li>VoIP call quality has had years of refinement, and is now reliable for business application. </li></ul><ul><li>VoIP provides an ideal solution for the growing trend towards dispersed workforces / telecommuting. </li></ul>
  3. 4. VoIP: Not “Why”… “Which” <ul><li>The question is no longer, “Why VoIP?” </li></ul><ul><li>Instead, businesses must ask: </li></ul><ul><li> “ Which VoIP?” </li></ul>Self Managed Premises VoIP 3 rd Party Hosted VoIP VS.
  4. 5. Customer Type
  5. 6. <ul><li> 4 Good Reasons Why Premises VoIP </li></ul><ul><li>Is Not the Best VoIP Solution Available </li></ul><ul><li>Implementation involves high startup costs for equipment, complex </li></ul><ul><li>system configuration and wiring, and a jarring all-at-once transition. </li></ul><ul><li>System Maintenance requires extra in-house staffing or expensive </li></ul><ul><li>3 rd party service contracts. ($200-300+ / hr.) </li></ul><ul><li>Disaster Recovery is the buyer’s responsibility. Total interruption of </li></ul><ul><li>service at all locations may occur in the event of hardware burnout, </li></ul><ul><li>malicious network attacks, power grid failure, or natural disasters. </li></ul><ul><li>Service Upgrades are not automatically integrated into service. </li></ul><ul><li>Improvements such as new value-added features, reporting </li></ul><ul><li>capabilities, or custom solutions are left to the buyer’s expense. </li></ul>Limitations of Premises VoIP
  6. 7. #1: Implementation <ul><li>“ Implementation involves high startup costs for equipment, complex </li></ul><ul><li>system configuration and wiring, and a jarring all-at-once transition.” </li></ul><ul><li>The Hosted VoIP Solution: </li></ul><ul><li>The initial investment is limited to the purchase and installation of </li></ul><ul><li>phones. No need for an expensive PBX switch. </li></ul><ul><li>Phones come pre-configured or “plug-and-play”. Once connected to </li></ul><ul><li>broadband, they are live in minutes without any complex wiring. </li></ul><ul><li>If desired, hosted solutions can be implemented over multiple </li></ul><ul><li>stages. (e.g. office by office or department by department) </li></ul>
  7. 8. #2: System Maintenance <ul><li>“ System Maintenance requires extra in-house staffing or expensive </li></ul><ul><li>3 rd party service contracts. ($200-300+ / hr.)” </li></ul><ul><li>The Hosted VoIP Solution: </li></ul><ul><li>There is no major on-site hardware that requires replacement or </li></ul><ul><li>repair. Responsible maintenance and business continuity are the </li></ul><ul><li>duty of the hosted service provider. </li></ul><ul><li>Any troubleshooting or firmware repairs are serviced from remote </li></ul><ul><li>by the hosted service provider’s experienced technicians. ** </li></ul><ul><li>** Be warned, a few hosted VoIP providers require the purchase of long-term service </li></ul><ul><li>contracts in order to assist you in this manner. </li></ul>
  8. 9. #3: Disaster Recovery <ul><li>“ Disaster Recovery is the user’s responsibility. Total interruption of </li></ul><ul><li>service at all locations may occur in the event of hardware burnout, </li></ul><ul><li>malicious network attacks, power grid failure, or natural disasters.” </li></ul><ul><li>The Hosted VoIP Solution: </li></ul><ul><li>The hosted service provider is responsible for ensuring continued service integrity, network security, and redundant hardware failover. </li></ul><ul><li>To protect their service-critical equipment, hosted service providers </li></ul><ul><li>typically “co-locate” servers in climate-controlled facilities. These </li></ul><ul><li>sites are typically designed to weather natural disasters and have </li></ul><ul><li>on-site backup power generators. </li></ul>
  9. 10. #4: Service Upgrades <ul><li>“ Service Upgrades are not automatically integrated into the system. </li></ul><ul><li>Improvements such as new value-added features, reporting capabilities, </li></ul><ul><li>or custom solutions are left to the buyer’s expense.” </li></ul><ul><li>The Hosted VoIP Solution: </li></ul><ul><li>Hosted service providers must continually improve offerings in order </li></ul><ul><li>to remain competitive. Partnering with such a provider means always </li></ul><ul><li>having access to cutting edge features and reports. </li></ul><ul><li>Hosted service providers are often able to develop and implement </li></ul><ul><li>highly-customized solutions to meet very specific needs. </li></ul>
  10. 11. Ex: Cruise Adventure Travel <ul><li>Cruise Adventure Travel, Inc. </li></ul><ul><ul><li>www.cruiseadventuretravel.com </li></ul></ul><ul><ul><li>Central office and staff located in Florida. </li></ul></ul><ul><ul><li>Over 50 travel agents working from remote offices. </li></ul></ul><ul><li>Specific Needs </li></ul><ul><ul><li>Productivity Awareness : Are remote agents following up with leads? </li></ul></ul><ul><ul><li>Gradual Transition : Agents at varying levels of transition readiness. </li></ul></ul><ul><ul><li>Easy Implementation : Minimize startup costs and equipment load. </li></ul></ul><ul><li>With Hosted VoIP… </li></ul><ul><ul><li>Web-based tools and reports provide easy-to-read productivity metrics. </li></ul></ul><ul><ul><li>When ready, travel agents able to easily switch from PSTN to hosted VoIP. </li></ul></ul><ul><ul><li>Paid a fraction of the cost to get started vs. a premises-based solution. </li></ul></ul><ul><ul><li>“ 100% Virtual” – lack of premises equipment has allowed all employees to </li></ul></ul><ul><ul><li>work from a SOHO. </li></ul></ul>
  11. 12. Hosted VoIP Recap <ul><li> Hosted VoIP Delivers with: </li></ul><ul><ul><ul><ul><li>No large investment on equipment. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>No expensive maintenance contracts. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Gradual or immediate implementation. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Plug-and-play phone configuration. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Disaster Recovery / Prevention. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Automatically updated with latest features. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Availability of custom solutions. </li></ul></ul></ul></ul>
  12. 13. Choosing A Provider:
  13. 14. Thank You for Your Time <ul><li>Thank You! </li></ul><ul><ul><ul><ul><ul><li> Hosted VoIP PBX </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Booth #634 </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>www.FreedomIQ.com </li></ul></ul></ul></ul></ul>
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