1. Matrix SETU Range of VoIP Products
VoIP ATAs (Analog Telephony Adaptors)
VoIP POTS Gateways (FXO-FXS)
VoIP GSM/CDMA Gateways
VoIP T1/E1/PRI Gateways
VoIP Products with Superior Technology,
Features and Performance
2. MATRIX MANUFACTURING
Based at Vadodara in India, Matrix manufacturing unit is operated by a team of professionally qualified and
dedicated engineers. Spread over an area of 25,000 sq. ft, the structure houses departments like Assembly,
Testing, Quality Control, Purchase, Stores, Despatch and Accounts. Matrix has a production capacity of about
1,000,000 ports per annum. The factory also houses a full-fledged technical support center spread over an
area of 10,000 sq. ft, manned by trained and efficient engineers. The center provides immediate technical
assistance to Matrix channel partners and customers in installation, operation and maintenance of the
The marketing team at Matrix strongly believes in value-based marketing and strong networking. A special
customer care cell provides prompt and professional response to the customers. Backed by an extensive
network of more than 500 channel partners, Matrix ensures that the products serve the communication
needs, faster and longer.
All Matrix products are indigenously designed. With around 30% of its human resources dedicated to the
development of new products, Matrix R&D is the foundation of its growth and sustenance. Matrix R&D is
located at its corporate office and is spread over an area of 15,000 sq. ft. The R&D team designs products
conforming to relevant international standards. Matrix makes substantial investment in R&D tools and
equipment to stay abreast of the latest technological changes.
! In the year 2009, Matrix received the Best Electronics Company Award from the Gujarat Electronics and
Software Industries Association (GESIA).
! In the year 2008, Matrix was conferred the Best SSI Unit Award by the Federation of Gujarat Industries (FGI).
! In the year 2008, Matrix received the Best Electronics Company Award from the Gujarat Electronics and
Software Industries Association (GESIA).
! In the year 2007, Matrix was conferred the 9th IETE Corporate Award for Excellence in Computer &
Telecommunication Systems by the Institution of Electronics & Telecommunication Engineers, India.
! In the year 2007, Matrix won the EFY Readers' Choice Award for the Best PBX- KTS Company for the fourth
year in a row.
! In the year 2006, Matrix won the EFY Readers' Choice Award for the Best PBX- KTS Company.
! In the year 2005, Matrix won the EFY Readers' Choice Award for the Best PBX-KTS Company.
! In the year 2004, Matrix won the EFY Readers' Choice Award for the Best PBX- KTS Company.
! In the year 2004, Matrix won the Award for Excellence in Professional Electronics conferred by the Ministry
of Communication and Information Technology.
MATRIX AT A GLANCE
! Over 40 Telecom Products
! 200+ Man-years of R&D Experience
! 500+ Channel Partners
! 150,000+ Satisfied Customers
! 1,500,000+ Line-units Installed
! 15,000,000+ Calls Connected Everyday
! Growing at 1500+ Line-units a Day
! Global Footprint: Asia, Europe, Africa, North America and South America
! Quality Certifications: ISO, CE, FCC, TEC, RoHS
3. Matrix SETU is a family of VoIP Phones and VoIP Gateways. SETU Gateways interface with other telecom networks like Plain Old Telephone System
(POTS), ISDN, T1/E1, GSM/CDMA and VoIP They come in different foot-prints to match the exact needs of any organization. Matrix SETU products
are ideal for corporate offices, factories, sales organizations, call centers, branch offices, public call offices, remote project sites, residences, etc.
Following are the few salient points why Matrix SETU products make a compelling choice.
Widest Range of VoIP Products
Unique Integration of
Universal Interfaces Reliability
Matrix SETU range of VoIP Gateways comes with various interfaces to Matrix SETU products are built for continuous operation and to provide
meet diverse applications needs. Following traditional and new- carrier grade reliability.
generation telecom interfaces are supported:
?E&M and Magneto
FXS, FXO, Ease of Installation
?ISDN BRI The Matrix SETU family is easy to install and configure. Industry
?ISDN PRI standard connectors RJ11 and RJ45/RJ48 connectors are provided for
?T1/E1 various ports. As is common with all modern networking products,
?GSM and CDMA built-in web-server is used for local and remote configuration.
Product Configurations Approvals
Matrix SETU is a large family of VoIP Gateways and Phones with SETU range of products meet approval standards like CE, FCC and
members of different sizes and hues; so to say. The smallest member ROHS.
is with one FXS port. And the largest is the universal VoIP Gateway
with 512 ports and all possible network interfaces working Cost
seamlessly and simultaneously. The Matrix SETU range of VoIP gateways offer value-for-money and
cost-advantage to the users. These products are designed and
Functions and Features manufactured in India.
Matrix SETU products are packed with range of useful features to meet
any demanding application scenario. Not only the features range Training
wide, but each feature has depth in terms of the flexibility it offers. Matrix conducts training programs at its Training Center regularly.
Please refer individual product brochures for more details on the Engineers and technicians from various channel partners are
features. encouraged to join these hands-on training sessions lasting 2 to 5 days.
In special cases, Matrix engineers can travel to desired destinations and
Compatibility impart training to a group of engineers.
Many times, SETU products are used with SIP based products from
different vendors. It is necessary for the VoIP products to work Technical Support
seamlessly with any Networking and VoIP infrastructure the customer Technical support is offered in the form of emails, fax, phone calls and
might have. Matrix SETU products are compatible with all popular chat during and after installation. A well-trained team of engineers are
brands like Avaya, Alcatel, Nortel, CISCO, Siemens, NEC, Panasonic, always available to help install, configure and operate Matrix products.
LG and Samsung. They log, reply, track and follow-up for any field problem. In addition,
they also work extended hours to take care of time-zone differences.
Matrix SETU range of products are built with modern components.
Most of the SETU family products employ powerful 32-bit RISC
processors and high-speed Digital Signal Processors (DSP). To know more about our VoIP products, please visit:
Integrated SLIC and DAA are used for FXS and FXO interfaces. Best- www.matrixtelesol.com/voip
of-breed software protocols are used for T1/E1, ISDN and SIP.
4. VoIP PHONES
Matrix SETU includes is a range of feature-rich, executive IP Phones. They provide intuitive operation for the
call management functions. Their standard SIP based design makes them compatible with any SIP
infrastructure like Soft Switches, IP PBXs, Registrars and Proxies.
The SETU VoIP Phones offer WAN and LAN Ethernet ports with routing. This makes them ideal for stand-
SETU VP248SE alone applications requiring a PC to work with VoIP Phones. Full-duplex speaker phone, backlit LCD and
capacity to handle multiple calls simultaneously are a few of the key strengths of these high-end VoIP
SETU VoIP Phones are available in two variants, each with two color options: Black and White.
SETU VP248SE with 2 Lines x 24 Characters Backlit LCD Display with PoE
SETU VP248PE with 6 Lines x 24 Characters Backlit LCD Display with PoE
SETU VP236S with 2 Lines x 24 Characters LCD Display
SETU VP236SE with 2 Lines x 24 Characters LCD Display with PoE
! 2 SIP Accounts ! Dialed, Received, Missed and Rejected Call
! 2 Ethernet Ports Logs
! Programmable Keys ! G.711, G.722, G.723, G.726 and G.729AB
! Anonymous Call and Selective Call Rejection ! LAN and WAN Ports
! Auto and Web Configuration ! Message Wait Indication
! Auto Answer with Headset Interface ! Multiple Call Handling (4 Calls)
! Conference ! Phone Book with 100 Entries
! DHCP PPPoE, NAT and STUN
, ! Ringer, Speech and LCD Controls
! Dial Plan and Peer-to-Peer Calling ! Voice Mail Key
VoIP ATA (ANALOG TELEPHONY ADAPTORS)
Matrix Setu ATA is a range of feature-rich Analog Telephone Adaptors and are designed to meet the
requirements of converting the VoIP network to traditional telephony interfaces and vice versa. It gives you
benefit of using VoIP and convenience of using existing telephony products and methods to reduce
SIP based Analog Telephone Adaptor with 2-SIP Accounts, 2-FXS and 1-WAN Port
! 3-Party Conference ! Multiple SIP Accounts
! Auto Configuration ! NAT and STUN
! CLIP ! Password Protection
! Codec Selection: G.711, G.723.1, G.729AB ! Peer-to-Peer Calling
! DHCP Client ! Phone Book
! Dial Plan ! PPPoE Client
! Echo Cancellation: G.168 up to 32ms ! Symmetric RTP
SETU ATA2S ! Fax ! Syslog Client
! Incoming Calls Routing ! Voice Activity Detection
! MAC Cloning ! Web Configuration
5. FXS 2
IP FXS 2
SIP based FXO-FXS Gateway with 3-SIP Accounts,1-WAN Port, 1-LAN Port, 1-FXS and 1-FXO Port
! 3-Party Conference ! LED Indications
! Auto Configuration ! MAC Cloning
! Auto PSTN Fallback ! NAT and STUN
! CLIP ! Peer-to-Peer Calling
! Codec Selection: G.711, G.723.1, G.729AB ! Phone Book
! DHCP Client ! PIN Authentication
! Dial Plan ! PPPoE Client
SETU ATA211 ! Echo Cancellation: G.168 up to 32ms ! Programmable Call Progress Tones and Rings
! FXO Port ! Syslog Client
! Incoming Calls Routing ! WAN & LAN Ports – Surf and Talk Simultaneously
SIP based Analog Telephone Adaptor with 2-SIP Accounts, 2-FXS Ports, 1-WAN Port, 1- LAN Port and 1-FXO
(PSTN Pass-Through) Port
! 3-Party Conference ! Peer-to-Peer Calling
! Auto Configuration ! Phone Book
! Call Waiting, Call Transfer ! PPPoE Client
! Calling Party Control (CPC) ! Programmable Call Progress
! CLIP Tones and Rings
! Codec Selection: G.711, G.723.1, G.729AB ! Remote Programming
! DHCP Client ! Speech Volume Setting
! Dial Plan (Transmit and Receive)
! Echo Cancellation: G.168 up to 32ms ! Standard SIP V2 Protocol
! Fax ! Symmetric RTP
! FXO (PSTN Pass-Through) Port ! Syslog Client
! Incoming Calls Routing ! Voice Activity Detection
! LED Indications ! WAN & LAN Ports – Surf
! MAC Cloning and Talk simultaneously
! Multiple SIP Accounts ! Web Configuration
! NAT and STUN
! Password Protection
6. VoIP GATEWAYS
SETU VFX Multi-Port VoIP to FXS Gateway
Matrix SETU VFX is a feature-rich gateway offering IP connectivity with excellent audio quality for analog phones,
legacy PBX systems and analog faxes . It is a compact, SIP based VoIP to FXS gateway suitable for any enterprise
application. It supports 8 simultaneous VoIP calls.
Flexible Routing, Call Control, Number Mapping and Call Detail Recording (CDR) are the key strengths of the
SETU VFX. The flexible routing options of the SETU VFX make it a perfect choice as a terminal gateway.
SETU VFX is available in two models.
SETU VFX44L with 4 FXS Ports and 1 FXO (PSTN Pass-Through) Port
SETU VFX88L with 8 FXS Ports and 1 FXO (PSTN Pass-Through) Port
SETU VFX88L ! 1 FXO (PSTN Pass-Through) Port ! Flexible Call Routing Options
! Multiple FXS Ports ! Peer-to-Peer Calling
! 9 SIP Accounts ! Supplementary Services
! Call Control and Number Mapping ! Web Configuration
! Call Detail Recording and Reports
! Codec Selection: G.711, G.723.1, G.729AB, iLBC
! DHCP PPPoE, NAT and STUN
! Echo Cancellation: G.168 up to 128ms
! Emergency Number Dialing
! Fax over IP (T.38)
SETU VGFX Multi-Port SIP based VoIP to GSM, FXO and FXS Gateway
Matrix SETU VGFX is a feature-rich gateway offering VoIP GSM and PSTN connectivity on a single platform. It is
compatible with any SIP infrastructure like Soft Switches, IP PBXs, Registrars and Proxies. The key strength of SETU
VGFX is the call routing logic and therefore it is the perfect choice as a terminal gateway. Moreover it is ideal for stand
alone Business and SOHO applications to reduce the communication cost significantly.
SETU VGFX is available in three models.
Multi-port VoIP Gateway with 8 VoIP Channels, 4 GSM Channels, 2 FXO Ports and 2 FXS Ports
Multi-port VoIP Gateway with 8 VoIP Channels, 4 GSM Channels and 4 FXO Ports
Multi-port VoIP Gateway with 8 VoIP Channels, 4 GSM Channels and 4 FXS Ports
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7. Key Features of Matrix SETU VGFX
! Access Codes ! Least Cost Routing
! Automatic Number Translation ! Peer-to-Peer Calling Table
! Block Black-Listed Callers ! PPPoE
! Call Detail Record (CDR) ! MAC Cloning
! CLIP ! V-LAN Tagging
! Do Not Disturb (DND) ! NAT and STUN Support
! Fax over IP (T.38 and Pass-Through) ! Incoming Calls Routing
! FXO Ports ! Supplementary Services
! FXS Ports
UNIVERSAL GATEWAYS Gateways to Connect PBX with Diverse Telecom Networks
Matrix Eternity is a universal gateway equipment offering integrated interfaces for VoIP GSM/CDMA,
ISDN BRI/PRI, T1/E1 and POTS networks. It can be used with any brand of existing PBXs or even in a
stand-alone mode. The Eternity allows the users to make and receive calls on all the networks
transparently. It supports flexible and intelligent Least Cost Routing (LCR) options providing
significant cost savings and round-the-clock connectivity. This allows them to dynamically select one
of the networks on per-call basis for obvious benefits of reach, cost and quality of service (QoS).
MATRIX ETERNITY PRI/E1/T1
ETERNITY - Universal VoIP Gateway TDM PBX
! Allowed and Denied Lists ! Jeeves - Web Based Programming Tool
! Automatic Call Distribution ! Least Cost Routing
! Automatic Number Translation ! Modular Architecture
! Call Detail Recording (CDR) ! Network Selection
! Call Maturity ! Peer-to-Peer Calling
! Call Duration Control (CDC) ! Phone Book (Number Lists)
! Caller Line Identification Presentation (CLIP) ! QSIG
! CLI Based Routing ! Remote Programming
! Day Light Saving ! SIM PIN
! Direct Dial-In (DDI) Routing ! SIM PUK
! Distributed Processing Architecture ! SIP Accounts
! Emergency Number Dialing ! Speech Gain Setting
! Fax over IP – T.38 and Pass-Through ! Time Tables
! Fixed Number Dialing ! Time Zones
! High Density Switching ! Universal Routing
! International Mobile Equipment Identity
SETU ATA1S: SIP based Analog Telephone Adaptor with 1 FXS Port and 2 Ethernet Ports
SETU VFX: SIP based Multi-Port, Scalable VoIP to POTS Gateway
SETU VP SOFT: Microsoft Windows compatible, SIP based VoIP Soft Phone
SAPEX: IP PBX with Registrar, proxy, Presence, Conference and Voice Mail Servers
SETU ATA211G: SIP based Single Port VoIP-GSM-FXS Gateway
8. MATRIX NETWORK
United States Greece Syria
Morocco Jordan Nepal
Yemen India Thailand
Ghana Sri Lanka Malaysia
Over the past 17 years, Matrix products have contributed significantly to improving efficiency and productivity of many organizations by providing
dependable telecom solutions to them. Matrix customers are diverse and include large corporate offices, telecom service providers, institutions,
factories, call centers, hotels, hospitals, housing societies and apartment buildings and residences. To name a few:
ABB GEC Alstom Pepsi
Alfa Laval Grindwell Norton PriceWaterCoopers
American Express Hindustan Lever Raymonds
Bajaj Auto Hutch Reliance Infocom
Bayer Indian Oil Corporation Samsung Corporation
Bharat Petroleum Indian Space Research Organisation SmithKline Beecham
Blue Dart Express Johnson & Johnson State Bank of India
Cadilla Pharma Larsen & Toubro Tata Telecom Services
Carrier Aircon L'Oreal India Tommy Hilfiger
Dr. Reddy's Lab McDowells US Embassy, Mauritius
Du-Pont National Bank of Abudhabi World Bank, Ghana
Garnier Laboratories Pentasoft Technologies Writers Corporation
An ISO 9001 Company, Matrix is a leader in the VoIP GSM, Key Phone System and PBX market. An innovative, technology driven and
customer focused organization; the company is committed to keep pace with revolutions in the telecom industry. This has resulted in
bringing forth cutting edge products like VoIP Phones, VoIP Gateways, VoIP ATA, GSM FCT, GSM Gateways, SMB PBX, Enterprise
PBX, Hotel PBX, Voice Messaging Products, Communication Security Products and PLCC Switches. With over 1,500,000 line units
installed and growing by over 1500 line units per day, the installed base of Matrix connects over 15,000,000 calls everyday. Thus,
Matrix has gained the trust and admiration of users representing the entire spectrum of industries. Matrix has won many awards for its
For further information, please contact:
394 - GIDC, Makarpura, Vadodara - 390 010, India.
Ph: +91 265 2630555, Fax: +91 265 2636598
SMS ‘MATRIX’ to 99987 55555
39 - GIDC, Waghodia, Dist. Vadodara - 391 760, India.
Ph: +91 2668 262056/57, Fax: +91 2668 262631
Due to continuous technology upgradations, product specifications are subject to change without notice.