Voice over IP


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Voice over IP

  1. 1. Re t J % 31 a 1 fo r gi uly dis s 0 Voice over IP st 2 co er 0 u by 09 nt! & MPLS COMMONWEALTH TELECOMMUNICATIONS 31 August - 4 September 2009 ORGANISATION Lae, Papua New Guinea www.cto.int Overview This course is designed to foster a good It will cover the following topics: understanding of Voice over IP (VoIP) and Multi Protocol Label Switching (MPLS) Background knowledge on VoIP and MPLS technologies technologies and its deployment scenarios. Understanding of VoIP and MPLS technologies and their architecture As the course will provide participants with the critical knowledge to function The relationship between legacy network and MPLS technologies in an efficient ICTenvironment, it is a must for anyone wishing to obtain The benefits of deploying VoIP and MPLS technologies an in-depth knowledge of VoIP and MPLS technologies. Possible scenarios for the deployment of VoIP and MPLS technologies For more programmes and courses run by the PDT contact us at: Tel: +44 (0) 208 600 3800 Fax: +44 (0) 870 0345 626 Email: programmes@cto.int Course programme may change due to unforeseen circumstances
  2. 2. Voice over IP & MPLS Voice over IP & MPLS 31 August - 4 September 2009 31 August - 4 September 2009 Learning outcomes Course content On completion of the course, participants will be able to: VOICE OVER IP (VoIP) Understand VoIP technology and architecture 1 Definition Name the protocols used in VoIP 2 An overview of packet-based networks: Name the advantages and disadvantages of VoIP o Asynchronous transfer mode (ATM) Understand MPLS technology and its architecture o Frame relay Understand the benefits of MPLS in terms of its ability to be deployed o X.25 over legacy and next generation networks 3 Historical background of VoIP 4 The H323 standard as used in VoIP Key objectives 5 Internet protocol facts about: This course will equip participants with the necessary knowledge and skills to: o Types of connections o Guarantees Understand what VoIP is o Error checking and corrections Understand VoIP technology and architecture o Packet delivery Describe how VoIP works o Routers o Internet protocol headers Explore possible deployment scenarios based on other telco models 6 VoIP basic telephony operation covering Understand what MPLS is o IP telephony via a voice gateway Explain the elements of an MPLS network o Personal computer (PC) based telephony Understand the development of IP MPLS as an overlay network o Fax-fax based telephony architecture 7 Understanding VoIP network requirements Understand the challenges facing communications companies and how MPLS networks can address these challenges 8 VoIP and the OSI reference model 9 Protocol structure of VoIP including Who should attend the mapping of IP protocols and the different types of protocols as used in the H.323 standard. Telecoms professionals such as engineers and network deployment professionals 10 How VoIP calls are made Anyone who are keen on understanding VoIP and MPLS 11 VoIP benefits including: and the relationship between these technologies. o Cost reduction o Simplification Learning environment o Consolidation Traditional classroom including collaborative learning. 12 VoIP applications and implementations Use of presentations, group learning, class exercises, case studies and problem solving. 13 Quality of service (QoS) issues and challenges: Additionally, the course will be supported with a case study of a virtual network deployed by Telkom South Africa. o Delay o Jitter o Echo Pre-requisites o Packet loss Knowledge of legacy networks (intermediate level) Knowledge of next generation networks (NGN) at a basic level, will be an added advantage
  3. 3. Voice over IP & MPLS Voice over IP & MPLS 31 August - 4 September 2009 31 August - 4 September 2009 Course content Course leader MULTI PROTOCOL LABEL SWITCHING Bhekisisa Nelson Nkosi (MPLS) Bhekisisa Nelson Nkosi is a highly qualified Learning 1 What is MPLS? and Development Specialist at Telkom South Africa’s Centre for Learning. His specialist areas are wireless 2 Traditional routing and packet switching communications, installation and maintenance of exchange lines, customer premise and PBX 3 MPLS basics equipment, including all integrated value add products (IVAPs). 4 MPLS and the OSI reference model Besides the above, Bhekisisa has trained extensively on broadband technologies, next generation networks, IP, ISP related 5 MPLS architecture build up courses and contact centre support services. 6 Understanding MPLS network Bhekisisa is a qualified assessor and moderator registered with the components including: Information System, Electronic & Telecommunications Technologies o Label edge routers (LERs) Sector Education Training Authority of South Africa (ISETT-SETA) o Label switching routers (LSRs) o Forward equivalence class (FEC) o Labels and label bindings Hosted by: o Label creation Telekom Papua New Guinea o Label distribution In partnership with: 7 MPLS operation in terms of how a packet Telkom South Africa travels through an MPLS network which includes the following steps: o label creation and distribution o table creation at each router o label-switched path creation About the CTO o label insertion/table lookup The Commonwealth Telecommunications Organisation (CTO) is an international development partnership between Commonwealth and o packet forwarding non-Commonwealth governments, business and civil society organisations. 8 MPLS applications including but not limited to: It provides the international community with effective means to help bridge the digital divide and achieve social and economic development o improving packet-forwarding through the use of Information and Communication Technologies performance in the network (ICT) in the specific areas of Telecommunications, IT, Broadcasting and the Internet. o supporting QoS and CoS for service differentiation o supports network scalability About the programme for development o integrating IP and ATM in the network and training (PDT) o building interoperable networks Managed by the CTO, the PDT is a unique low-cost membership 9 The benefits of MPLS which include programme providing needs-based professional training and capacity the following: building courses on telecommunications policy, regulation, technologies and telecoms business management. o The use of one unified network infrastructure The PDT has delivered over 3600 bilateral training and consultancy projects, covering every aspect of the telecommunications o Better IP over ATM integration industry, training over 35,000 professionals in 33 countries of the Commonwealth. o Border gateway protocol (BGP)- free core o The peer-to-peer model for MPLS VPN o Optimal traffic flow For more programmes Tel: +44 (0) 208 600 3800 and courses run by Fax: +44 (0) 870 034 5626 o Traffic engineering the PDT contact us at: Email: programmes@cto.int 10 MPLS and virtual private networks (VPN) See more information supporting VoIP in an IP network. on our website www.cto.int
  4. 4. Registration form Voice over IP & MPLS ID: 6583 3 SIMPLE WAYS TO REGISTER 31 August - 4 September 2009, Lae, Papua New Guinea Please fill in this application form and fax it back to +44 208 600 3819 or return it to the CTO at the address Fill in and fax this form back to below. Please use CAPITAL LETTERS. +44 208 600 3819 Personal details b Call the programme team at +44 208 600 3800 Mr/Mrs/Ms/Other First name Last name Job title @ Email this completed form back to register@cto.int Organisation Address EARLY REGISTRATION DISCOUNT City Postcode Country 45 days prior to start of event Tel Mobile Fax Email NEED HELP? Authorising line manager’s name Call us now on +44 208 600 3800 Authorising line manager’s email or e-mail the programme team at programmes@cto.int Payment options Summary Terms and Conditions 1) Select delegate rate The CTO will endeavour, as can be reasonably expected, to ensure that the course is Standard rate Early registration/Group discounts* delivered to meet delegates’ expectations. Registration is subject to availability and payment received by the deadline, where CTO members £701 10% specified for each course. Dates may be subject to changes. Travel, accommodation, PDT partners £701 10% daily transportation to venue, subsistence and other costs are the sole responsibility Others £1,132 10% of the delegate and are not included in the above fees. * two or more delegates from same organisation Applicants are responsible for their visa 2) Payment mode (choose one option only) arrangements and other formalities wherever required. Course bookings may be cancelled Invoice Bank transfer at the discretion of the CTO or its partners. Applicants paying by bank transfer are Invoice me at the above Make payments to: Coutts & Co. address (Discounts do 440 Strand, London, WC2R 0QS, UK responsible for bank charges and any other not apply, payment A/C Name: CTO; A/C Number 08367507 such costs and should ensure the exact must be received by us Bank Sort Code :18-00-02 amount in GBP Sterling is credited in the prior to event). SWIFT Code: COUT GB22 CTO bank account. Applicants requiring IBAN Reference: GB72COUT18000208367507 additional information prior to their booking should ensure they provide sufficient time before the booking deadline. Credit Card: Visa / Mastercard (delete as appropriate) Cancellation rules apply, as summarised above. For a full version of our Terms and Card holder’s name Conditions, please visit our website at www.cto.int. Card holder’s billing address (if different from above) Withdrawals / Cancellations / Refunds For delegate cancellations/withdrawals, Card number the following refund rules apply: • 31 days or more prior to event: the full Valid from Expiry date 3 digit security code amount less a handling charge of £55 • 30 days or less prior to event: no refund For CTO cancellations/withdrawals, delegates Signature are entitled to a 100% refund within 60 days of the cancellation/withdrawal. Refunds will be made by bank transfer only. Date Name Signature Data Protection / Privacy Additional information The CTO does not sell, rent or lease its To help us improve our services to you and your organisation, please tell us more about yourself and your organisation. customer information to third parties. We may, from time to time, contact you on Your role in the organisation Your area of work in the organisation behalf of a third party/partner about a particular offering that may be of interest to Strategic / executive Business development Marketing and sales you. In those cases, your unique personally Planning Corporate affairs Public relations and corporate communications identifiable information (email, name, address, telephone number) is not transferred Control Customer service and care Regulatory and legal affairs to the third party/partner. Operational Engineering and technical management Telecoms network management In addition, we may share your information Financial, purchasing & investor relations Human resources with trusted partners to help us perform IT / IP management Other statistical analyses, send you by e-mail or postal mail, provide customer support, or arrange for deliveries or other such services. Your organisation type Your organisation’s service areas Government Fixed network / services Broadcasting All such third parties are prohibited from Regulator Mobile / wireless network / services Value-added services using your personal information except to provide these services to the CTO and they Operator Satellite network / services Support are required to maintain the confidentiality Manufacturer Internet Other services of your information. For more information about our Privacy Policy, visit our website at Other www.cto.int Commonwealth Telecommunications Organisation, 26-28 Hammersmith Grove, London W6 7BA, United Kingdom