Internet2 Workshop October 13, 2003 Presented By: Martin Jackson Billy Long
IP Telephony  <ul><li>Overview of East Carolina University </li></ul><ul><li>Case Study – Greenville Centre </li></ul><ul>...
East Carolina University <ul><li>22,000 Student Enrollment </li></ul><ul><li>15,000 Network Nodes </li></ul><ul><li>7,500 ...
Network History <ul><li>4Q93-4Q97  $14M Fiber Optic Project  </li></ul><ul><ul><li>Fiber Duct bank </li></ul></ul><ul><ul>...
Network History – cont… <ul><li>1Q99 NSF Grant Submitted – High Bandwidth Connection to NCREN </li></ul><ul><li>3Q99 NSF G...
Network History – cont… <ul><li>4Q99 UNC-GA Equipment Test Phase </li></ul><ul><li>1Q00 Abilene Membership </li></ul><ul><...
Network History – cont… <ul><li>1Q01 Wireless Corridor </li></ul><ul><ul><li>6 East Campus Academic Departments  - Classro...
Network History – cont… <ul><li>2Q01 –3Q01 $1 Million Residence Hall Network Upgrade </li></ul><ul><li>3Q01 VoIP – Expansi...
Network History – cont… <ul><li>1Q02 Network Operations Center </li></ul><ul><li>3Q02 VoIP Expansion </li></ul><ul><ul><li...
Network Configuration <ul><li>Gigabit Backbone </li></ul><ul><ul><li>Robust Fiber Optic Infrastructure </li></ul></ul><ul>...
Network Configuration
Why VoIP? <ul><li>Ageing Voice Infrastructure </li></ul><ul><ul><li>DMS 100 </li></ul></ul><ul><ul><li>DMS 1 </li></ul></u...
Telephony Options <ul><li>Implement VoIP –  3 Year Plan </li></ul><ul><ul><li>CC $5.44M AM $0.46M </li></ul></ul><ul><li>I...
Telephony Options Cont… <ul><li>Replace DMS with Distributed PBX </li></ul><ul><ul><li>CC $11.3M AM $0.9M </li></ul></ul>
Deployment Issues <ul><li>Current Voice Infrastructure </li></ul><ul><ul><li>Intercommunication - Cost? </li></ul></ul><ul...
Deployment Issues – cont… <ul><li>Backup Power </li></ul><ul><ul><li>2.5 year decision to harden and enhance backup power ...
Experience Gained <ul><li>Direction, Deployment in New Buildings and Option for Renovations </li></ul><ul><li>Harmonious N...
Current XML Applications <ul><li>Speed Dials </li></ul><ul><li>Exchange Address book integration for DMS 100 telephone num...
Additional Applications <ul><li>Zoned Paging/Intercom </li></ul><ul><li>Full Integration with Exchange contact </li></ul><...
Vendor Requirements <ul><li>Cisco Gold Reseller </li></ul><ul><ul><li>Technician Support within 100 Miles </li></ul></ul><...
Recommendations to Vendors <ul><li>Need to supply the “Whole Package” </li></ul><ul><ul><li>Current Voice providers sell a...
Overview - ECU <ul><li>Questions ??? </li></ul>
Case Studies <ul><li>Greenville Centre </li></ul><ul><li>Science & Technology </li></ul>
Greenville Centre <ul><li>Remote Building </li></ul><ul><li>Designed to Accommodate 240 Users </li></ul><ul><li>Connected ...
Centrex Service Cost <ul><li>Monthly Cost of Service </li></ul><ul><li>Monthly Cost of Voice Mail </li></ul><ul><li>Instal...
Centrex Service Cost $18.25 Monthly $4.25 Voice Mail $14.00 Analog $37.25 Monthly $4.25 Voice Mail $33.00 Digital
Centrex Installation Cost $295.00 Total per Set $150.00 Riser Cable $145.00 Analog Set $575.00 Total per Set $150.00 Riser...
VoIP Cost  <ul><li>Phone with License  </li></ul><ul><li>Unified Messaging </li></ul><ul><li>Additional PRI Trunks </li></...
VoIP Installation Cost $404.25 Total $50.00 Unified Messaging $354.25 Cisco 7940 $469.25 Total $50.00 Unified Messaging $4...
Comparison – Centrex & VoIP  $1,500 General Installation $17,880 $23,000 40 Digital $61,680 $83,500 Total $43,800 $59,000 ...
Greenville Centre <ul><li>Question ??? </li></ul>
Science & Technology <ul><li>On-Campus Building </li></ul><ul><li>Connected via Fiber to Node Building </li></ul><ul><li>D...
DMS-100 Cost <ul><li>Line Cards – Digital or Analog </li></ul><ul><li>Set Cost – Digital or Analog </li></ul><ul><li>Infra...
DMS-100 Installation Cost $145.00 Analog Set $417.00 Total per Set $150.00 Riser Cable $122.00 Analog Carrier $300.00 Digi...
VoIP Cost  <ul><li>Phone with License  </li></ul><ul><li>Unified Messaging </li></ul><ul><li>Additional PRI Trunks </li></...
VoIP Installation Cost $404.25 Total $50.00 Unified Messaging $354.25 Cisco 7940 $469.25 Total $50.00 Unified Messaging $4...
Comparison – DMS-100 & VoIP   $24,500 DMS-1 Upgrade $16,200 2 CAS – T1 $20,250 30 Digital $16,200 $157,340 Total $112,590 ...
Science & Technology <ul><li>Question ??? </li></ul>
Upcoming SlideShare
Loading in...5
×

ppt

291

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
291
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

ppt

  1. 1. Internet2 Workshop October 13, 2003 Presented By: Martin Jackson Billy Long
  2. 2. IP Telephony <ul><li>Overview of East Carolina University </li></ul><ul><li>Case Study – Greenville Centre </li></ul><ul><li>Case Study – Science & Technology </li></ul><ul><li>VoIP Business Plan </li></ul>
  3. 3. East Carolina University <ul><li>22,000 Student Enrollment </li></ul><ul><li>15,000 Network Nodes </li></ul><ul><li>7,500 TDM (East Campus) </li></ul><ul><li>3,200 TDM (West Campus) </li></ul><ul><li>765 VoIP Ports </li></ul><ul><li>4,100 Staff/Faculty </li></ul><ul><li>5,200 Residence Hall Students </li></ul>
  4. 4. Network History <ul><li>4Q93-4Q97 $14M Fiber Optic Project </li></ul><ul><ul><li>Fiber Duct bank </li></ul></ul><ul><ul><li>Video Distribution System </li></ul></ul><ul><ul><li>DMS-100 Telephone Switch – SONET </li></ul></ul><ul><ul><li>OC3 ATM Backbone </li></ul></ul><ul><li>1Q98 UNC GA Netstudy Project </li></ul><ul><li>4Q98 $2.4 Million Funding Allocated </li></ul><ul><li>4Q98 – 3Q99 Vendor Comparison </li></ul>
  5. 5. Network History – cont… <ul><li>1Q99 NSF Grant Submitted – High Bandwidth Connection to NCREN </li></ul><ul><li>3Q99 NSF Grant Awarded $341,000 </li></ul><ul><li>4Q99 OC-3 NSF funded connection installed </li></ul><ul><li>4Q99 NCGigapop Membership </li></ul>
  6. 6. Network History – cont… <ul><li>4Q99 UNC-GA Equipment Test Phase </li></ul><ul><li>1Q00 Abilene Membership </li></ul><ul><li>1Q00 – 2Q00 $3 Million Network Upgrade UNC-GA Funded </li></ul><ul><li>3Q00 Voice over IP Pilot Project </li></ul><ul><ul><li>15 Voice over IP Telephones </li></ul></ul>
  7. 7. Network History – cont… <ul><li>1Q01 Wireless Corridor </li></ul><ul><ul><li>6 East Campus Academic Departments - Classroom Test phase </li></ul></ul><ul><ul><li>School of Medicine M1 & M2 Student Areas </li></ul></ul><ul><li>2Q01 Video on Demand </li></ul><ul><ul><li>Video to Desktop </li></ul></ul><ul><ul><li>Multiple Stream Video </li></ul></ul>
  8. 8. Network History – cont… <ul><li>2Q01 –3Q01 $1 Million Residence Hall Network Upgrade </li></ul><ul><li>3Q01 VoIP – Expansion </li></ul><ul><ul><li>50 VoIP telephones </li></ul></ul><ul><ul><li>Unified Messaging </li></ul></ul><ul><li>3Q01 – 4Q01 Wireless Network </li></ul><ul><ul><li>16 East Campus Buildings </li></ul></ul><ul><ul><ul><li>Instructional Classrooms in 5 Buildings </li></ul></ul></ul><ul><ul><ul><li>4 Residence Hall Lobby Areas </li></ul></ul></ul>
  9. 9. Network History – cont… <ul><li>1Q02 Network Operations Center </li></ul><ul><li>3Q02 VoIP Expansion </li></ul><ul><ul><li>3Q02 Cotanche Building, 150 VoIP </li></ul></ul><ul><ul><li>Phones Placed in Production </li></ul></ul><ul><li>4Q02 Wireless Network </li></ul><ul><ul><li>19 East Campus Buildings </li></ul></ul><ul><ul><li>Brody School of Medicine </li></ul></ul>
  10. 10. Network Configuration <ul><li>Gigabit Backbone </li></ul><ul><ul><li>Robust Fiber Optic Infrastructure </li></ul></ul><ul><li>Gigabit Building uplinks </li></ul><ul><li>100 mbs Desktop Access </li></ul><ul><li>1-1 Port to pillow ratio in Residence Halls </li></ul><ul><li>Network Convergence </li></ul>
  11. 11. Network Configuration
  12. 12. Why VoIP? <ul><li>Ageing Voice Infrastructure </li></ul><ul><ul><li>DMS 100 </li></ul></ul><ul><ul><li>DMS 1 </li></ul></ul><ul><ul><li>SONET Ring </li></ul></ul><ul><li>Convergence </li></ul><ul><li>MAC’s </li></ul><ul><li>Leveling of Manpower </li></ul><ul><ul><li>Ease of Deployment </li></ul></ul><ul><li>Toll By-Pass – Not Really </li></ul>
  13. 13. Telephony Options <ul><li>Implement VoIP – 3 Year Plan </li></ul><ul><ul><li>CC $5.44M AM $0.46M </li></ul></ul><ul><li>Implement VoIP – 4 Year Plan </li></ul><ul><ul><li>CC $5.61M AM $0.53M </li></ul></ul><ul><li>Upgrade Current Voice System </li></ul><ul><ul><li>CC $9.33M AM $1.5M </li></ul></ul><ul><li>Centrex Service </li></ul><ul><ul><li>CC $0.0M AM $1.94M </li></ul></ul>
  14. 14. Telephony Options Cont… <ul><li>Replace DMS with Distributed PBX </li></ul><ul><ul><li>CC $11.3M AM $0.9M </li></ul></ul>
  15. 15. Deployment Issues <ul><li>Current Voice Infrastructure </li></ul><ul><ul><li>Intercommunication - Cost? </li></ul></ul><ul><ul><li>Stand Alone – User interface issues? </li></ul></ul><ul><li>Data Network Infrastructure </li></ul><ul><ul><li>QOS enabled? </li></ul></ul><ul><ul><li>Redundancy/Robustness </li></ul></ul><ul><ul><ul><li>Logical </li></ul></ul></ul><ul><ul><ul><li>Physical </li></ul></ul></ul>
  16. 16. Deployment Issues – cont… <ul><li>Backup Power </li></ul><ul><ul><li>2.5 year decision to harden and enhance backup power requirements </li></ul></ul><ul><li>Dialing Plan </li></ul><ul><ul><li>4 digit – 5 digit – 7 digit </li></ul></ul><ul><li>Inline Power </li></ul><ul><ul><li>2.5 year decision to begin purchasing inline power enabled blades and switches </li></ul></ul>
  17. 17. Experience Gained <ul><li>Direction, Deployment in New Buildings and Option for Renovations </li></ul><ul><li>Harmonious Network Implementation </li></ul><ul><ul><li>Training end-user on Voice and Data infrastructure </li></ul></ul><ul><ul><li>User brings their phone with them during move-in </li></ul></ul>
  18. 18. Current XML Applications <ul><li>Speed Dials </li></ul><ul><li>Exchange Address book integration for DMS 100 telephone number lookup </li></ul><ul><li>Fast Dial </li></ul>
  19. 19. Additional Applications <ul><li>Zoned Paging/Intercom </li></ul><ul><li>Full Integration with Exchange contact </li></ul><ul><li>Intelligent Contact Center </li></ul><ul><li>Partitioned Music/Promotional Advertisements for On-Hold. </li></ul>
  20. 20. Vendor Requirements <ul><li>Cisco Gold Reseller </li></ul><ul><ul><li>Technician Support within 100 Miles </li></ul></ul><ul><ul><ul><li>CCIE with IP Telephone Certification </li></ul></ul></ul><ul><ul><ul><li>Minimum of 5 VoIP Technicians </li></ul></ul></ul><ul><ul><li>Existing installed base with: </li></ul></ul><ul><ul><ul><li>At least 3 VoIP installations with a minimum of 200 telephones </li></ul></ul></ul><ul><ul><ul><li>One installation greater than 500 </li></ul></ul></ul>
  21. 21. Recommendations to Vendors <ul><li>Need to supply the “Whole Package” </li></ul><ul><ul><li>Current Voice providers sell a solution not a box </li></ul></ul><ul><ul><li>Existing Network infrastructure is a key issue </li></ul></ul><ul><ul><li>Sales Presentation should note when features are add-ons </li></ul></ul><ul><li>Need Voice knowledgeable salespeople selling VoIP </li></ul><ul><li>Understand PBX features </li></ul><ul><ul><li>How & When to deploy </li></ul></ul><ul><li>Billing Integration </li></ul>
  22. 22. Overview - ECU <ul><li>Questions ??? </li></ul>
  23. 23. Case Studies <ul><li>Greenville Centre </li></ul><ul><li>Science & Technology </li></ul>
  24. 24. Greenville Centre <ul><li>Remote Building </li></ul><ul><li>Designed to Accommodate 240 Users </li></ul><ul><li>Connected via Leased Fiber with 54 meg Wireless Bridge for Failover </li></ul>
  25. 25. Centrex Service Cost <ul><li>Monthly Cost of Service </li></ul><ul><li>Monthly Cost of Voice Mail </li></ul><ul><li>Installation Cost </li></ul>
  26. 26. Centrex Service Cost $18.25 Monthly $4.25 Voice Mail $14.00 Analog $37.25 Monthly $4.25 Voice Mail $33.00 Digital
  27. 27. Centrex Installation Cost $295.00 Total per Set $150.00 Riser Cable $145.00 Analog Set $575.00 Total per Set $150.00 Riser Cable $425.00 Digital Set
  28. 28. VoIP Cost <ul><li>Phone with License </li></ul><ul><li>Unified Messaging </li></ul><ul><li>Additional PRI Trunks </li></ul><ul><li>Redundant Emergency Phone </li></ul>
  29. 29. VoIP Installation Cost $404.25 Total $50.00 Unified Messaging $354.25 Cisco 7940 $469.25 Total $50.00 Unified Messaging $419.25 Cisco 7960
  30. 30. Comparison – Centrex & VoIP $1,500 General Installation $17,880 $23,000 40 Digital $61,680 $83,500 Total $43,800 $59,000 200 Analog Annual Installation Centrex $8,964 $99,620 Total $8,964 1 PRI – T1 & OPX LN $18,770 40 - 7960 $80,850 200 - 7940 Annual Installation VoIP
  31. 31. Greenville Centre <ul><li>Question ??? </li></ul>
  32. 32. Science & Technology <ul><li>On-Campus Building </li></ul><ul><li>Connected via Fiber to Node Building </li></ul><ul><li>Designed for Classroom and Office </li></ul><ul><li>300 Phones </li></ul>
  33. 33. DMS-100 Cost <ul><li>Line Cards – Digital or Analog </li></ul><ul><li>Set Cost – Digital or Analog </li></ul><ul><li>Infrastructure Riser Cable Cost </li></ul><ul><li>DMS-1 Upgrade Cost </li></ul>
  34. 34. DMS-100 Installation Cost $145.00 Analog Set $417.00 Total per Set $150.00 Riser Cable $122.00 Analog Carrier $300.00 Digital Set $675.00 Total per Set $150.00 Riser Cable $225.00 Digital Carrier
  35. 35. VoIP Cost <ul><li>Phone with License </li></ul><ul><li>Unified Messaging </li></ul><ul><li>Additional PRI Trunks </li></ul><ul><li>Redundant Emergency Phone </li></ul>
  36. 36. VoIP Installation Cost $404.25 Total $50.00 Unified Messaging $354.25 Cisco 7940 $469.25 Total $50.00 Unified Messaging $419.25 Cisco 7960
  37. 37. Comparison – DMS-100 & VoIP $24,500 DMS-1 Upgrade $16,200 2 CAS – T1 $20,250 30 Digital $16,200 $157,340 Total $112,590 270 Analog Annual Installation DMS-100 $17,100 $123,226 Total $17,100 2 PRI – T1 $14,078 30 - 7960 $109,148 270 – 7940 Annual Installation VoIP
  38. 38. Science & Technology <ul><li>Question ??? </li></ul>
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×