Mike Palladino & Deke Kassabian University of Pennsylvania Educause National 2006 October 2006 Production Quality Open Source VoIP: Next Generation Telephony at Penn
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A unified staff delivering excellent, integrated (data, voice and video) systems and services over one converged, highly reliable, robust IP network capable of handling today’s applications and tomorrow’s innovations.
Held a VoIP Project launch meeting with managers and team leads
Identified biggest issues
Committed significant local staff resources
Hired a project manager
Project Teams Penn iPhone Steering Committee Technical Process Business Facilities Network Architecture Application Architecture Telephony Architecture Installations Operations Intake Support Billing Provisioning Communications