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  • 1. Tele-Source Industries,Inc Providing Solutions and Services in the Telecom Industry for over 20 years ! 3Com Certified Representatives 3Com Authorized Partner Certified Technicians
  • 2.
    • Leaders in VoIP technology
    3Com
    • Nearly 10 years of VoIP services
    • Over 14,500 NBX solutions are now in service in 60 countries.
    • 3Com’s NBX is a fourth generation solution.
    • The industry recognizes NBX as the innovative and reliable networked telephony solution.
    • 3Com NBX has won over 40 industry awards to date .
  • 3. 3Com Profile • Founded in 1979 by Bob Metcalfe, principal inventor of Ethernet • 4,300 employees worldwide • 44 countries / 90 locations • 55,000 channel partners • $1.48B annual revenue FY02 • Strong balance sheet $1.43B • US Patents: 830 issued 1057 pending Legend 5 campus locations 8 R&D centers 77 Sales & customer services offices
  • 4. 3Com Mission Our mission is to deliver the greatest possible value for your networking investment Innovation Quality Value 3Com ® Possible made practical. ™
  • 5. What do you Need in a Phone System?
  • 6. What are you looking for… …in a phone system?
    • Basic Needs;
    • Your system must provide reliable worldwide, national, and local telephone service between you, your employees and your customers.
  • 7. What are you looking for… …in a phone system?
    • Ease of use:
    • The ability to utilize existing data networks in conjunction with a phone system, allowing for faster connections.
    • Allow users to move between stations without difficult re-wiring, phone station changes or additional cost.
    • Allow new devices to be added onto the network without additional wiring.
    • Allow existing devises such as phones, fax, and computers to remain functional.
  • 8.
    • Return on Investment (ROI)
    • & Overall Cost Savings:
    • A system that will save money in the long run.
    • A system that will not nickel and dime the company for every little change, much like the existing system.
    What are you looking for… …in a phone system?
  • 9. What are my options? Traditional Phone system or 3Com – NBX VoIP
  • 10. What is a Business system?
    • PBX and Key systems are old standard phone systems that are costly to operate and are often unreliable.
    • The future of phone systems which sends Voice & Data over the internet. It saves time and money for users and is easy to maintain.
    What is a 3Com –VoIP system?
  • 11. What is VoIP ?
    • VoIP = Voice over Internet Protocol i.e, Networked Telephony
    • Networked Telephony is Voice and Data traffic on the same network:
      • This traffic can be Layer 2 Ethernet or Layer 3 IP
    • Networked Telephony has one wire to the desktop
      • Ethernet
    • Benefits of Networked Telephony:
      • Lower cost of ownership
      • Richer applications
      • Multi-location and remote location capabilities
    Convergence! Voice Data
  • 12. What are the system differences between a Traditional system & the 3Com NBX?
    • Traditional System
    • Requires its own dedicated voice infrastructure…
    • … Data network (routers, switches, gateways, wiring) MUST also be completely separate
    • Demands additional proprietary equipment and installation charges.
    • 3Com NBX
    • VoIP networks operate on a shared Ethernet LAN.
    • Supports over 1,000 users with the same system software, hardware, and applications.
    • Has more built in functionality, such as network monitoring, asset management, and system administration software.
  • 13.
    • Traditional System
    • Proprietary analog and digital phones, with standard features:
    • Hold
    • Transfer
    • Conference
    • Redial
    • Speaker
    • 3Com NBX
    • All Standard Features and More
    • Digital High Speed features and Computer Ports
    • On Screen Softphones
    • Intelligent IP/Ethernet 3Com NBX phones, with auto Discover
    • Complete Flexibility to add and subtract features at will
    What are the phone feature differences between a Traditional system & the 3Com NBX?
  • 14. Traditional System 3Com NBX System – VoIP Network Web Admin.
  • 15. Why 3Com VoIP ?
    • 3com offers simple office solutions that are reliable and user friendly.
    • 3com products are easy to install and don’t require excessive maintenance.
    • All 3Com products go through rigorous testing to ensure quality.
    • 3com has been consistently recognized as the #1 networking brand for small and medium businesses.
    • 3com has provided state of the art technology for the past 24 years.
  • 16. Telephone Systems affect your business in 3 ways. Your phone system investment directly impacts the bottom line of your business !
  • 17. Why 3Com VoIP ? Cost Savings & VoIP 3Com NBX – VoIP technology offers key benefits!
  • 18. Why 3Com – VOIP?
    • Big Cost $avings
    • Expandable
    • Easy to use and maintain
  • 19. Why 3Com – VOIP?
    • BIG Cost $avings
    • Expandable
    • Easy to use and maintain
  • 20. Why 3Com – VOIP?
    • Expandable
    • 3Com NBX – VOIP includes a built-in connector for PCs or Laptops
    • Optional NBX software adds a PC software client for faster call transfers and directory inquiries.
    • Operate as Ethernet or IP devices, they are available for simple and highly custom-programmable features.
  • 21. Why 3Com – VOIP?
    • BIG Cost $avings
    • Expandable
    • Easy to use and maintain
  • 22. Why 3Com – VOIP?
    • Easy to Use & Maintain
    • 3Com NBX phones are self-locating
    • They plug into any Ethernet LAN port.
    • All telephones offer an attendant console that allows users to monitor staff availability and manage the calls for the entire organization.
  • 23. Why 3Com – VOIP?
    • Converge voice and data networks onto a single existing network infrastructure.
    • Let you quickly and cost-effectively add users and implement applications.
    • Runs a wide range of business applications today, and enables powerful emerging applications in the future.
    • Open architecture solution.
    • Low cost to manage and administer.
    • Easy for both on-site employees and telecommuters to use.
    • Gives you control of system changes.
    • Helps your business do more with less.
    3Com VoIP systems…
    • Expand office capabilities
    • Maintain with ease
    • $ave Money
  • 24. Why 3Com – VOIP?
    • BIG Cost $avings
    • Expandable
    • Easy to use and maintain
    • Check it out ! Everything you Look For & Need in a Phone System !
  • 25. Assess what your Business Needs
  • 26. Assess What you Need ! ~ Key Questions ~
    • Have you ever missed or lost any calls from important customers?
    • Does the telephone system help your business do more with fewer resources?
    • Does it let your organization respond to change quickly? Cost-effectively?
  • 27. Investing in a 3Com System…
    • Reduces cost of doing business
    • Increases organizational flexibility
    • Accelerates the business’s pace
    • Improves customer satisfaction
    • Increases revenues
    Our goal is to help you accomplish one … … or more of these advantages .
  • 28. Providing Customer Solutions
  • 29. Better Solutions & Better Productivity
  • 30. Tools To Make Users More Productive
    • Controlling information as it arrives at your desk is a challenge for anyone
      • What tools do you have today to manage voice mail messages?
      • To transfer a call or forward a message to a co-worker in another office?
      • To find out who just called your desk and hung up?
      • To save a voice mail message indefinitely
      • To find a co-workers extension number?
      • To change the speed dial numbers on you phone?
    NBX Users Have Them All
  • 31. Tools To Make Users More Productive… Message Management Desktop Call Control Directory Access
  • 32. Administer The System & Manage The Users Intuitive Browser Based Administration Call Reports to Manage Costs
  • 33. NBX Networked Telephony Family NBX 100 Communications System 200 Devices (lines/stations) per site SuperStack 3 NBX Networked Telephony Solution 1500 Devices (lines/stations) per site WAN PSTN PSTN WAN
  • 34. SoundStation  IP 3000 – 3COM  NBX  Polycom Sound Quality 3Com Features
    • Intuitive Menus
    • Multiple Call Appearances
    • Conference, Transfer, Hold, Speed Dial, Call Park and More…
    Polycom Branded Unit Polycom Ease of Use 3Com Ease of Use 3Com Branded Display
  • 35.
    • 3Com NBX systems are easy to use and save money.
    • 3Com NBX phones are self-locating
    • They plug into any Ethernet LAN port.
    • They include a built-in connector for PCs or Laptops
    • All telephones offer an attendant console that allows users to monitor staff availability and manage the calls for the entire organization.
    • Optional NBX software adds a PC software client for faster call transfers and directory inquiries.
    • Since they operate as Ethernet or IP devices, they are available for simple and highly custom-programmable features.
    Why 3Com – VOIP?
  • 36. Tele-Source Industries,Inc Providing Solutions and Services in the Telecom Industry for over 20 years ! 3Com Certified Representatives 3Com Authorized Partner Certified Technicians

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