Bluestar CA50.ppt

CA50 The communication and data tool for all employees VoIP-enabled Wireless Barcode Scanner

Agenda
Introduction to CA50
Key Features & Benefits
Target Markets
Key Applications
Understanding the CA50 System
Technical Overview
CA50 Server
CA50 Voice Features
Accessories

CA50 Overview

CA50 The only compact mobile device that combines bar code scan capability with WLAN voice and data communications The communication and data tool for every employee Group Communications Voice Calls CA50 to CA50 & CA50 to Avaya IP PBX (H.323) 1D Laser Scanning Messaging/Paging Task Management Bringing mobility more employees

CA50 The tool for every associate to… Improve customer service & provide customers with a more positive experience Improve efficiencies throughout the store Connect associates to better serve customers

Key Features & Benefits
Access to Information (e.g., price/ inventory check, patient info)
Serve customers/ patients better by giving associates access to the information
Enhance customer shopping experience / Provide more effective patient care
Increase controls on dispensing medicine
WiFi messaging/ paging
Make associate more available to customers/ patients, anywhere – in building or on the phone.
Alert associates of urgent events that require attention (customer call button, nurse call)
Provide more effective patient care
Improve operations by systematically providing tasks and alerts to associates
WiFi Walkie Talkie
Improve internal associate communications
Improve associate productivity / Improve operations
Person to person calls over Wireless LAN
Provide nurses quick access to physicians, anywhere
WiFi VoIP phone calls to/ from “standard” phones (Telephony)
Improve associate productivity by redeploying phone-bound associates
Provide an advanced level of customer service

Target Market/ Key Needs
Retail
Increase associate productivity
Enhance customer shopping experience
Provide an advanced level of customer service
Healthcare – Hospitals, Nursing Homes, Assisted Living Facilities
Provide more effective patient care
Increase controls on dispensing medicine
Improve overall operations
Hospitality
Events
Hotel/ Guest Services
Transportation
Airline Baggage Handling
Warehouse/ Distribution & Manufacturing
Increase associate productivity

User Scenario: Retail – Soft Goods Empowered by the UCA, the associate is better prepared to meet customers needs without ever having to leave their side.

CA50 – How it works

CA50 System Ethernet CA50 Client Voice functionality
User & Profile Manager
IP PBX Information
Phone Directory
Business Application
Event Logging
The application (data & phone) runs on server. Phone call handling and management occurs on the CA50.  CA50  UCA Server Software  Charging Accessories

CA50 User Interface headset jack (2.5mm plug mono / microphone & speaker) Internal pager (vibrator) motor Speaker
Notifications
Vibrate
LED Flash
BEEP
WAV File
USB 1.1 Client SE950 1D laser Scan engine

CA50 System Ethernet Pricing & Inventory Database Price check by passing UCA server Price check passing through UCA server Paging/ Alerts

Technical Overview

CA50 Ergonomics 4.37 in. (11.1 cm) 1.81 in. (4.6 cm) 1.01 in. (2.57 cm) 3.7 oz (105g)

Wireless Radio
Radio
802.11a/b/g
802.11a will be enabled in future software release (no hardware changes), except where prohibited by law
No hardware changes will be required.
Product is labeled as CA5090
Comments on Wireless Security and Voice Performance
Open (no security)
Can be useful for diagnosis.
Fast roaming.
WEP 40 and 128
WEP128 should be considered if it meets security needs.
Fast roaming.
WPA-TKIP and WPA2-AES in pre-shared key mode.
Stronger security (esp WPA2-AES)
Acceptable roaming
WPA and WPA2 with an authentication server
Not recommended for use with voice

Battery Performance
Battery
Removable 920 mAh Li-ion
No backup battery
Battery Life Profile
CA50 supports over 9 hours
Profile
40 CA50 devices
4 Talk groups with 10 people assigned to each
Usage
Each person initiates 4 walkie talkie broadcasts per hour.
Each device receives 192 walkie talkie broadcasts (from all channels) per hour
36 of the 192 are played on device through speaker
Each user makes or receives 2 peer to peer calls an hour.
Each user scans barcode and wirelessly transmits data once every 3 minutes.
Battery Charging
Charging Temperature 0C to 35C (32F to 95F)
3 hour charge time (0 to full)

Durable Design Operating Temperature -10C to 40C (14F to 104F) Humidity 5% to 90% (non-condensing) Environmental Sealing IP 40
Drop
4 ft (1.2M) to concrete at room temp
3 ft (.9M) to concrete at temp. extremes
Tumble
250 cycles at ½ meter
(500 ½ meter drops)

CA50 Server

CA50 Solution
CA50 agent is the main client that runs once the device is configured.
The server-side web application controls the end user experience, including phone book.
Web browser supports special HTML tags to targeted business solutions.
Voice engine runs local on the CA50 once the information is past to it from the web client.
CA50 web server software provides the main end user control for data and voice applications.
Server contains user profile and authentication services.
Server contains an event logging service.
 CA50  UCA Server Software
Server Operating System:
Microsoft Windows Server 2003
Microsoft Windows XP SP2 (for development and demo purposes only)

CA50 & MSP
The CA50 is manageable through MSP 3.0.
MSP Stage 3.0 is included with the UCA Server License and allows the customer to quickly configure the CA50.
The CA50 has the RapidDeployment and AirBeam Clients.
Rapid deployment is the preferred way of configuring the device.
MSP will be able to manage the CA50 devices
The device information (OS, etc.) will roll up into the MSP console.
CA50 devices are not counted on the MSP licensing model.

CA50 Voice Features

Walkie Talkie Communications
One to many broadcast via IP multicast
Half duplex– push to talk Walkie Talkie style
PTT button disables speaker, enables microphone
Audible tone is played to user to indicate that the channel is clear
32 separate “talk groups”
Channel prioritization
Associate names (e.g., “Sporting Goods”) to talk groups
CA50 devices can listen on multiple channels
Channels available to user are controlled in the user profile database
Walkie Talkie calls have lower priority than Voice Calls
Walkie Talkie messages will not be played if user is on a voice call
Headset mode supported
Walkie Talkie functionality does not rely on the UCA server
Walkie talkie calls can be performed even if the UCA server is down

Voice Calls
Provides basic phone functionality
Receive a call
Place a call
Transfer a call
Place a call on hold
Modalities Supported
Handset mode (traditional phone)
Headset
Voice over IP
Initial release will support H.323 protocol (Avaya S8300 media server)
“ Rev B” release (Q1) will add support for SIP and SCCP protocols (firmware update)
Voice Quality Manager (VQM) built into CA50
Peer to Peer calls over the network be supported in initial release

Can I use the CA50 if I don’t have an Avaya IP PBX?
Wireless 1D scanner functionality
Walkie Talkie communications
VoIP calls between CA50 devices over the WLAN
You can do everything, except place/ receive calls to/ from devices connected to the IP PBX (landline phones, etc.)
Access to Information (e.g., price/ inventory check, patient info) WiFi messaging/ paging WiFi Walkie Talkie (PTToW) Telephony VoIP calls over WLAN (P2PoW) CA50 features Future releases will support additional protocols and IP PBXs

Accessories

Charging Accessories

CA50 Cradles Cradles designed to wall mount and sit on the desk 8 slot battery charger 8 slot cradle 2 battery chargers fit in the foot print of 1 multi slot cradle Wall Desk Dimension: 10.94”x5.0”x2.35” 27.8 cm x 12.7cm x 6.0 cm Dimension: 5.47”x5.0”x2.35” 13.9cm x 12.7cm x 6.0cm Each Cradle will require a 12V 40W power supply. This will be included with each cradle.

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Bluestar CA50.ppt

by Catharine24

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Bluestar CA50.ppt Presentation Transcript