ATT Flexible Reach Presentation

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  • 1. AT&T IP Flexible Reach Your Name Company Name Date © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 2. Agenda • Convergence • AT&T’s VoIP Portfolio • AT&T Best in Class in VoIP Services • AT&T IP Flexible Reach • Virtual Telephone Numbers (VTNs) • Calling Plans • Availability • E911 • AT&T BusinessDirect® & Reporting • Summary © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 2 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 3. Key Considerations for Convergence and Voice Over IP Enterprise 4 Points of Enterprise Drivers IT Landscape Convergence Benefits Take Performance “How can I improve Advantage of productivity?” Applications Services Over Enhancing operational efficiencies and IP productivity “How can I better Optimize Your Agility integrate business Application Application Increasing time-to- applications?” Infrastructure Infrastructure market and workflow responsiveness “How can I manage Enable Your Control my costs more Networking Network with Strengthening visibility effectively?” Fabric MPLS and real-time adaptability across the enterprise Integrate “How can I ensure Mobile and Security the security of my Access Fixed Access Protecting against the business?” unexpected Options © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 3 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 4. AT&T’s Business VoIP Services Portfolio © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 4 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 5. Analyst Recognition “AT&T’s Current Offering Is Best In Class In US * Enterprise-Class VoIP Services” AT&T: Highest Scores in AT&T Is Delivering Today: • SIP Trunking “Provides the greatest breadth • Breadth of Offering of Managed IP PBX Services.”* • Hosted VoIP Services AT&T Is Investing • VoIP Conferencing for Tomorrow: • Managed IP PBX “AT&T leads all other providers • Flexibility (machine-to-machine) in planned feature enhancements for 2007.”* • Planned Product/Feature Enhancements: Managed IP PBX * The Forrester Wave TM: US Enterprise-Class VoIP Services, Q1 2007 by Lisa Pierce, 2/9/07 The Forrester Wave is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 5 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 6. Ask me about Virtual AT&T IP Flexible Reach Telephone Numbers SIP “trunking” service Examples of certified IP PBXs delivering integrated access for customer PBX systems IP PBX with AT&T 4 E Network Off-Net Sites AT&T IP Flexible Reach Toll Free Service AT&T Local True “All Distance” calling – AT&T CCE Services Local, Long Distance, and “off-net” International Voice, and IP Phones Data on a single network Branch Office “on-net” Global Client TDM PBX/Key System Support Center with IP Flexible Reach BE = Border Element NGBE = Network Gateway Border Element CCE = Call Control Element All sites connected via MIS/PNT Highlights • VoIP calling solution with unlimited local & on-net calling with competitive long distance plans • Provides same features as Local service plus value added capabilities – for example, E911 Local Number Portability, Virtual Telephone Numbers • Available with IP PBX, TDM PBX, Key Systems (analog telephones) & AT&T Voice DNASM © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 6 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 7. AT&T IP Flexible Reach for Key Systems (Analog Telephones) SIP “trunking” service delivering integrated access for customers Key System/ Analog Phones with analog systems Provides an elegant migration path to VoIP PSTN Tenor VoIP Gateway AT&T Global MPLS Network Highlights • Optional failover to the PSTN for added backup • Transparent deployment – Quintum Tenor® switch appears like the PSTN to the analog key system • Connects any brand analog key system – One solution for all locations • VoIP switch is simple to deploy, easy to configure & requires no modification to the existing key system © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 7 Version 1.0Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 8. Ask me about Features Virtual Telephone Numbers Voice Quality of Service Interoperability with traditional • Class of Service with 25 different and next-generation PBXs profiles optimizes voice & data • Traditional PBX/Key system interfaces application performance –Support CAS, PRI & analog signaling • Dynamic bandwidth allocation • IP PBXs interfaces supporting bursting of data during voice idle periods –Cisco, Avaya, & Nortel • Silence suppression for up to 50% AT&T Management reduction of per call packets • CentralizedDial Plan administration • Industry leading call compression and maintenance capabilities • Network QoS monitoring & management Multiple Call Types • Network Performance Reporter – • IP On-Net to IP On-Net Web portal for Call Detail Reports • IP On-Net to PSTN Off-Net • Service Level Agreement - Site Availability • Inbound /Outbound Local Calling Virtual Telephone Numbers © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 8 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 9. Virtual Telephone Numbers (VTNs) Assign a telephone number from anywhere within AT&T’s business VoIP local footprint to a phone that is not physically located within your location’s local calling area Highlights •Centralize inbound calls to a common location •Extend capabilities of IP-PBXs •Simplify management of enterprise calling *VTNs assigned from any local calling area within the nationwide AT&T VoIP local footprint © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 9 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 10. Virtual Telephone Numbers (VTNs) Centralized Call Delivery • Assign VTNs from any local (1) NGBE calling area (2) (3) AT&T CCE PSTN AT&T Global Allows a single site to Dials • 312-555-4321 MPLS Network support telephone numbers Dials 908-555-1234 from multiple local calling Dials 770-555-5678 IP BE areas Managed Router (4) IP Flex Reach Call Flow • Routes calls originating from 1. End-user dials VoIP Customer (5) answers across the country and 2. LEC passes call to LNS 3. VoIP network establishes (6) 770-555-5678 answer them at a central path to client hub site 4. Managed Router sends call answers answers 908-555-1234 location to IP PBX 5. IP PBX establishes 213-555-9876 answers 312-555-4321 connection to handset over • Allows outbound calls from a client’s data network 6. Phone rings and call CCE = Call Control Element NGBE = Network Gateway Border Element IP BE = IP Border Element central location to a remote established PSTN = Public Switched Telephone Network area, from the remote area the call is considered a local call (free) © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 10 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 11. Virtual Telephone Numbers (VTNs) Branch Office IP PBX Extensions • Maximize investment of your existing IP PBX • Assign telephone numbers for branch office sites supported by a single centralized IP PBX • Use your existing IP data network to conveniently distribute the calls to your branch office sites © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 11 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 12. 3 Calling Plans US Long Distance (Plan A) • Unlimited on-net calling • Off-net per minute for LD and international calling Local and Long Distance Plan (Plan B) • Unlimited on-net calling • Unlimited inbound and outbound Local calling • Off-net per-minute for LD and international calling Local and Long Distance Package (Plan C) • Unlimited on-net calling • Unlimited inbound and outbound Local calling • Off-net “included” long distance minutes – 1,750 minutes/concurrent call • Off-net per minute for LD (over included minutes) & international calling (All plans selected on a per site basis) © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 12 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 13. AT&T IP Flexible Reach Service Footprint Seattle Tacoma Grand Rapids Portland Lansing Saginaw Akron Salem Youngstown Illinois Eugene Rock Island Springfield Springfield Northeast WI Syracuse Albany Boston Peoria Minneapolis Rochester Worcester Rockford Detroit Providence Champaign Milwaukee New Haven Buffalo Reno /Urbana Madison Cleveland Toledo Hartford Sacramento Chicago Stamford Oakland Philadelphia Nassau-Suffolk San Francisco Salt Lake City Omaha South Bend Dayton Pittsburgh Baltimore New York City Danville San Jose Denver Indianapolis Kansas City Washington Columbus Washington, DC Newark Cincinnati Bergen-Passaic Kansas City Bloomington Richmond Middlesex Fresno Las Vegas* Bakersfield Wichita St. Louis Evansville Jersey City Monterey Greensboro San Luis Obispo Los Angeles Springfield Knoxville Raleigh Stockton Tulsa Nashville Charlotte Anaheim Riverside/San Benandino Ft. Smith Chattanooga San Diego Oklahoma City Little Rock Phoenix Lubbock Birmingham Atlanta Dallas Midland Waco El Paso Austin Jacksonville Beaumont San Antonio Orlando Houston Tampa Currently Available Ft. Lauderdale Laredo Corpus Christi Tentatively Available 3Q 2007 Miami Brownsville * May not be available until 4Q 2007 Note: Cities listed may not have 100% coverage. Please work with your Account Manager to determine if coverage is available for your specific locations. © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 13 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand. 1/31/07
  • 14. E911 for Clients utilizing a PBX or IP PBX PSAP 911 For Local and LD or Local and LD Package options … ILEC • E911 is supported only for calls made from the registered location within the business PSTN VoIP local footprint (including AT&T owned AT&T local service facilities) CCE • Only one registered location address and AT&T Global one call-back number for all users served MPLS Network by a given PBX / IP-PBX Global Client • 911 calls made from any location other Support Center than the registered location will not be supported Local & LD Local & LD For US LD only plan • 911 calling is not supported. A traditional IP PBX POTS line needs to be actively maintained to support 911 calling TDM CCE = Call Control Element PSAP = Public Safety Answering Point PBX AT&T strongly recommends alternate means of accessing 911 services at every site © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 14 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 15. AT&T BusinessDirect® Portal and Reporting eBill View invoice details, analyze billing adjustments, see payment history, pay bills online • Monthly Summary Report • Monthly US Off-Net Summary Report • VoIP Call Detail Report eOrder Enter multiple requests for service or change in service with single online order. eMaintenance Create and track trouble tickets from multiple online locations. © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 15 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 16. Watch Dog Monitoring VoIP Watch Dog QoS Monitoring • Continuously monitoring the network paths between customer sites with traditional PBXs for voice quality. • Each network path is probed once every 10 seconds, to provide early notification of any impacts to VoIP call quality. • Based on “R” Factor thresholds, auto-tickets are created for possible network reroutes around congestions. “R” factor (ITU G.107, May 2000) • Utilizing the ITU “R” Factor VoIP Standard © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 16 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 17. Summary Local, US Long Distance and International any reach calling via a single network Optimization of bandwidth via converged voice and data onto single network Class of Service with 25 profiles optimizes application performance Web-based e-management and service reporting allows you to easily manage your network Local Number Portability Includes DID, DOD & Toll-Free terminations Virtual Telephone Numbers Full Local Service: 911/E-911, N11 Blocking Options Supports both IP & legacy PBXs Caller ID w/Name Directory Listings © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 17 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
  • 18. Thank You!! © 2007 AT&T Knowledge Ventures. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures. Page 18 Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.