Upgrade Your Department:
     Tools for 2010
        Ryan Hegreness, CPRP

         Founder / Lead Developer
      Catamou...
Why talk about utilizing
technology in
Parks & Recreation?
TOPICS
• Improving Routine Department Functions

• Improving Business Communication /
  Collaboration

• Improving Custome...
Routine
Department
Functions
TRUST




REWARDS           COSTS
Business
Communication,
Collaboration &
Networking
Business Collaboration
Networking
Business
Communication
Customer Service & Marketing
Social media is more about customer service
than it is marketing…




 Customer service is the new marketing.
• Old site – blog example
• -subscribe
• Editing articles
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
Upgrade Your Department: Tools for 2010
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Upgrade Your Department: Tools for 2010

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Upgrade Your Department: Tools for 2010

  1. 1. Upgrade Your Department: Tools for 2010 Ryan Hegreness, CPRP Founder / Lead Developer Catamount Web Solutions, LLC www.catamountwebsolutions.com www.recwebsites.com www.recsurveys.com www.rec20.com Assistant Director Essex Junction Recreation and Parks Essex Junction, VT
  2. 2. Why talk about utilizing technology in Parks & Recreation?
  3. 3. TOPICS • Improving Routine Department Functions • Improving Business Communication / Collaboration • Improving Customer Service & Marketing
  4. 4. Routine Department Functions
  5. 5. TRUST REWARDS COSTS
  6. 6. Business Communication, Collaboration & Networking
  7. 7. Business Collaboration
  8. 8. Networking
  9. 9. Business Communication
  10. 10. Customer Service & Marketing
  11. 11. Social media is more about customer service than it is marketing… Customer service is the new marketing.
  12. 12. • Old site – blog example • -subscribe
  13. 13. • Editing articles

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