CAU Blackboard Orientation.August 2010

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Fall 2010: Blackboard Orientation for New Students

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  • (305) 702 - 7800
  • CAU Blackboard Orientation.August 2010

    1. 1. G. Leigh Hardaway, Education Technology Specialist, Carlos Albizu University, Miami Campus
    2. 2. Leigh Hardaway, Education Technology Specialist (ETS) lhardaway@sunmail.albizu.edu Telephone Contact: 305-593-1223, Ext. 246 Facebook: Lhardaway.education@gmail.com Twitter: http://twitter.com/gpcleigh
    3. 3. One Logon ID, One Password! One Answer! https://blackboard.albizu.edu/webapps/login/
    4. 4. Remember logon ID & password: jdoe345 joe1975
    5. 5. Quiz Time! Are you ready?
    6. 6.  Download Lockout Browser on desktop  Before taking exam, log out of Blackboard  Close ALL applications  Launch Lockdown Browser from desktop  Logon to Blackboard  Access Quiz or Exam  Upon completion of Quiz or Exam, close Blackboard and exit Lockdown Browser
    7. 7. When reporting a technical support problem, remember to:  Stop and remain calm  Document your steps that led to the problem  Contact our Helpdesk with all of the detailed information:  First Name & Last Name  Student ID #  Contact Email address and telephone number  Class Name and ID  Instructor’s Name and copy instructor if you are reporting an exam reset  Specific detailed explanation of the technical problem. Include all documentation, steps that caused problem, and screen shots
    8. 8. Contact US Helpdesk@albizu.edu 305-702-7800 IT Helpdesk Walk-In

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